--- title: Univerge Blue Reviews meta_title: 'Univerge Blue Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 15 reviews by the users' company size, role or industry to find out how Univerge Blue works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 15 scale: '5' date_modified: '2026-07-17' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Univerge Blue Reviews **Vendor:** NEC Corporation of America (NECAM) **Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Average Rating:** 4.3/5.0 **Total Reviews:** 15 ## About Univerge Blue Messaging. Voice. Video. File Sharing. Chat. Contact Center. Integrations. All-In-one. With UNIVERGE BLUE, your employees can be there without being there. Set your business up for success with the fully integrated communications platform that goes anywhere you go. ## Univerge Blue Pros & Cons **What users like:** - Users value the **excellent call quality** and user-friendly interface of Univerge Blue for seamless communication. (2 reviews) - Users praise the **ease of use** of Univerge Blue, enjoying simple setup and user-friendly features for phone systems. (2 reviews) - Users appreciate the **great call quality** and **ease of use** of Univerge Blue's numerous features. (2 reviews) - Users value the **user-friendly interface** of Univerge Blue, enhancing their overall experience with seamless functionality. (2 reviews) - Users appreciate the **user-friendly interface** of Univerge Blue, enhancing their overall experience with great call quality. (2 reviews) - Audio Quality (1 reviews) - Call Quality (1 reviews) - Call Recording (1 reviews) - Chat Feature (1 reviews) - Users value the **great call quality and unified communication features** of Univerge Blue for seamless multitasking. (1 reviews) **What users dislike:** - Users find the **subscription cost expensive** and feel it doesn't justify the service value provided. (2 reviews) - Users find **call connectivity issues** with Univerge Blue, leading to a less seamless communication experience. (1 reviews) - Users face **connection issues** , particularly with mobile connectivity, affecting the overall experience of Univerge Blue. (1 reviews) - Users experience **connectivity issues** with Univierge Blue, particularly with its mobile performance feeling less smooth. (1 reviews) - Users find the **customer support** to be challenging, particularly when dealing with the accounts team. (1 reviews) - High Cost (1 reviews) - Inadequate AI Integration (1 reviews) - Long Wait Times (1 reviews) - Users experience occasional **performance delays** during calls, which can disrupt discussions and frustrate the user experience. (1 reviews) - Poor Customer Support (1 reviews) ## Univerge Blue Reviews ### 1. Boosts Communication, Minor Connectivity Issues **Rating:** 5.0/5.0 stars **Reviewed by:** toni a. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Univerge Blue?** I like that Univerge Blue solves all of our communication needs, making it invaluable to our business success. We particularly appreciate the text messaging feature that our clients and employees can use. It's by far one of the best companies we have used, and the initial setup was very easy. **What do you dislike about Univerge Blue?** If the app sits idle too long, we frequently have to close the app and relaunch to get inbound calls. Also, employees have had issues with connectivity. **What problems is Univerge Blue solving and how is that benefiting you?** Univerge Blue solves all of my communication needs, connecting with office staff, clients, and employees. The text messaging feature is invaluable, making communication a key factor in our business success. ### 2. Great for Meetings and Contacts, But Group Chat Limit Frustrates **Rating:** 3.5/5.0 stars **Reviewed by:** Laura C. | Intake Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2025 **What do you like best about Univerge Blue?** It’s really simple and very useful because of the chat and saving contacts and also for meetings **What do you dislike about Univerge Blue?** It’s very irritating at the moment of doing a group chat and you can only add a few members no more than 10 **What problems is Univerge Blue solving and how is that benefiting you?** Easy to contact or calling clients ### 3. Sharing files and working with co-workers **Rating:** 4.0/5.0 stars **Reviewed by:** Mohammad A. | Enterprise Architect, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Univerge Blue?** The picture shows that use with Univerge Blue is very friendly. Everything from making calls and video conferences to sharing files and even working with other colleagues is smooth and easy. The design is uncluttered and I am able to switch between the different options without difficulty. **What do you dislike about Univerge Blue?** I have a problem of stalling or freezing at times with the call eventually dropping. This is very disruptive and can be extremely irritating during critical business calls with clients or project reviews. The communication disruption forces one to begin at a different point and slows the pace of work. **What problems is Univerge Blue solving and how is that benefiting you?** I have found that Univerge Blue has been instrumental in integrating all my communication requirements. It reduces the need to follow the workflow that requires switching to different applications for voice, video, chat, and file-sharing services. This helps me avoid having to do it on my own to make sure things are in order and well arranged. ### 4. Transferring files and collaborating with colleagues **Rating:** 4.0/5.0 stars **Reviewed by:** Evgeniya V. | Compensation and Benefits Manager, Consumer Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2024 **What do you like best about Univerge Blue?** I love the concept of having a unified messaging platform it is so perfect. Having all in messaging, calls, VC, and file sharing assists in reducing the switching of many applications. This is particularly integrated well with our CRM package through which caller information can be viewed during a call. **What do you dislike about Univerge Blue?** The only issue I have with Univerge Blue is that sometimes the quality of calls I make using the software becomes an issue. I was disconnected from my clients in middle of the conversation or I had a low quality audio conference. **What problems is Univerge Blue solving and how is that benefiting you?** Univerge Blue helps to simply mail and the rest of the communication channels to be integrated, and therefore there is no much need for users to keep switching between apps. This should theoretically improve productivity and channel me and my team into more fruitful activities. ### 5. Enhances cooperation and optimizes processes **Rating:** 4.5/5.0 stars **Reviewed by:** Quimat S. | HR Manager, Government Administration, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2024 **What do you like best about Univerge Blue?** The one feature I absolutely love about Univerge Blue is the ability to multitask. I can seamlessly switch from a video call with the client to an instant message with a colleague and then write an email follow-up on the same interface. **What do you dislike about Univerge Blue?** While using the call quality is fairly smooth most of the time, there can be some issues once in a while. Often in the series of conference calls, there is a certain delay of sound which can affect the whole discussion. **What problems is Univerge Blue solving and how is that benefiting you?** I have made univerge Blue to be my single and primary source of communication with my team. It has also improved the organization of files and their accessibility, which enhanced the general interaction and productivity. The flexibility of now being able to work remotely has been a plus for our team. ### 6. very efficient **Rating:** 2.5/5.0 stars **Reviewed by:** Jake B. | BDR, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2024 **What do you like best about Univerge Blue?** Easy to use and user friendly, great experience **What do you dislike about Univerge Blue?** sometimes it can take a while to use and not 100% accurate **What problems is Univerge Blue solving and how is that benefiting you?** It help me with day to day taks and makes my job easier with this ### 7. Convenience at your fingertips **Rating:** 5.0/5.0 stars **Reviewed by:** Dayna P. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Univerge Blue?** Easy to use and maintain excellent quality, the integration is seamless to set up, and for a girlie like me, not big on tech but have back to back meetings. I highly recommend. **What do you dislike about Univerge Blue?** No dislike at the moment, but I will definitely voice my opinion if one comes up. **What problems is Univerge Blue solving and how is that benefiting you?** I can have all my meetings in one place and not worry about connections and quality issues. ### 8. Make your work better **Rating:** 5.0/5.0 stars **Reviewed by:** Akhil B. | Assistant Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Univerge Blue?** Helps in doing smart work, easy to connect, excellent customer support, very easy implementation. **What do you dislike about Univerge Blue?** Slowness of teh software is sometimes annoying. **What problems is Univerge Blue solving and how is that benefiting you?** Screensharing was the biggest problems i.e. freeze screen and cracked voice but after Univerge Blue I have never faced the same. ### 9. Seamless Communication- Great for remote work **Rating:** 4.0/5.0 stars **Reviewed by:** Sarbartha B. | Technical Support Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2024 **What do you like best about Univerge Blue?** Excels in providing a seamless communication experience for businesses, whether employees are working from office or home. This will help teams collaborate efficiently. Overall, it stands out as a comprehensive tool that supports the diverse needs of today's dynamic workforce. **What do you dislike about Univerge Blue?** I havent found any glitch or any feature that I donot like. **What problems is Univerge Blue solving and how is that benefiting you?** Helping associates collaborate efficiently and seamlessly. ### 10. Univerge Blue - Feature filled but dull **Rating:** 4.0/5.0 stars **Reviewed by:** Naman B. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2024 **What do you like best about Univerge Blue?** 1) The call quality is great with a good UI/UX 2) Packed with lots of usable features like call routing, call recording, group creation, chats etc. **What do you dislike about Univerge Blue?** 1) The subscription cost doesn't justify the price at the moment 2) The mobile connectivity doesn't feel as fluid. **What problems is Univerge Blue solving and how is that benefiting you?** 1) Meeting with clients for requirement gathering 2) Sending documents in a multi-user environment. 3) Keeping track of calendar invites for client/internal meetings. 4) Call recording feature helps in training purposes. ### 11. Worthy app for voice, video and chat **Rating:** 3.5/5.0 stars **Reviewed by:** Rohit M. | Network Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2024 **What do you like best about Univerge Blue?** It's end to end security and usability. Function that provide cleard and hd quality. **What do you dislike about Univerge Blue?** It take little bit much time to install rather than others **What problems is Univerge Blue solving and how is that benefiting you?** It's just simply connecting and easy to operate ### 12. UnivergeBlue is an extremely helpful communication tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2024 **What do you like best about Univerge Blue?** UnivergeBlue is great for professionals who work it marketing. It helps teams to plan and collaborate for marketing needs. **What do you dislike about Univerge Blue?** There were honestly no downsides to using UnivergeBlue. **What problems is Univerge Blue solving and how is that benefiting you?** UnivergeBlue helped my team connect when individuals were working remotely. ### 13. Excellent all round product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2023 **What do you like best about Univerge Blue?** Primaryly we use Univerge blue for our phone systems. It's very easy to set up and you can also use on your phone as well. It has lot of good ans easy to use features. **What do you dislike about Univerge Blue?** The price seems bit expensive and very difficult to deal with their accounts team **What problems is Univerge Blue solving and how is that benefiting you?** Ease of comminication and video meetings made easy. The connection is more reliable than other softwares. ### 14. Univerge Blue: Elevating Business Communication and Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Furkan Çağlar G. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2023 **What do you like best about Univerge Blue?** What I like best about Univerge Blue is its comprehensive set of communication and collaboration tools, providing a seamless experience for our business operations. **What do you dislike about Univerge Blue?** What I dislike about Univerge Blue is that the pricing structure can be a bit complex, and it would be beneficial if it were more transparent and easier to understand. **What problems is Univerge Blue solving and how is that benefiting you?** Univerge Blue is solving the problem of fragmented communication tools by offering an integrated platform, benefiting us with improved team collaboration, streamlined communication, and enhanced productivity across our organization. ### 15. Distinctive Productive Properties And Features **Rating:** 4.5/5.0 stars **Reviewed by:** Adaeze A. | Podcast Host, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2023 **What do you like best about Univerge Blue?** This program has been very successful and helpful through the program's continuous development implementation and design to go above and beyond for all innovative technological strategical standards. **What do you dislike about Univerge Blue?** What I dislike is the lack of transparency that this program has as being a very difficult yet important aspect to programming productivity that can be useful for numerous companies who may want to use this program technology to their advantage. **What problems is Univerge Blue solving and how is that benefiting you?** The programming could have more extensive models as well as attributes that explore more extensively into the design of the product's software that connects the various new innovative features. - [View Univerge Blue pricing details and edition comparison](https://www.g2.com/products/univerge-blue/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-20+06%3A01%3A42+-0500&secure%5Bsession_id%5D=6fb7a4d9-1f23-4fcd-8b43-d061738d87a5&secure%5Btoken%5D=3a78277087340fb9f69857771fa8d3b92bb8b41aadeba3c3cdee54878f07d145&format=llm_user) ## Univerge Blue Features **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Presenter Tools** - Live Preview - Notifications Blocker - Remote Control - Switch Presenter **Collaboration Tools** - Screen Sharing - Presentations - Whiteboarding - Live Chat - Hand Raising **Basic Communication - Cloud PBX** - Call Management - Communication Management - Scalability - Integrations - Mobile Accessibility - Accessibility **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls **Conferencing Options** - Group Live Chat - Audio Conferencing - Video Conferencing **Extensions** - Tenancy Flexibility - Native VoIP - CCaaS Option **Meeting Coordination** - Scheduling - Recording - Participant Permissions - One-Click Join **Advanced Features - Cloud PBX** - Security and Compliance - Analytics and Reporting - Support and Reliability - Automated attendant **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support **Application Tools** - Password Protection - Recording - In-Browser Application **Software Type** - Mobile - Browser Application - Desktop Application **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Access** - Software Pairing - Browser Extension - Individual Download **Agentic AI - Video Conferencing** - Autonomous Task Execution - Proactive Assistance - Decision Making **Agentic AI - Screen Sharing** - Decision Making **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Features** - Voicemail to Email - Voicemail to SMS - File Sharing - Voice Conferencing - Video Conferencing - Conference Transcripts ## Top Univerge Blue Alternatives - [3CX](https://www.g2.com/products/3cx/reviews) - 4.4/5.0 (431 reviews) - [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) - 4.5/5.0 (501 reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) - 4.2/5.0 (1,378 reviews)