--- title: Univerge Blue Reviews meta_title: 'Univerge Blue Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 15 reviews by the users' company size, role or industry to find out how Univerge Blue works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 15 scale: '5' date_modified: '2026-10-17' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

Univerge Blue Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the great call quality of Univerge Blue, enjoying an excellent UI/UX experience. (2 mentions)
Users find Univerge Blue easy to use, enjoying its user-friendly features and seamless phone integration. (2 mentions)
Users praise the great call quality and user-friendly features of Univerge Blue for efficient communication. (2 mentions)
Users value the user-friendly interface of Univerge Blue, enhancing their overall experience with ease of use. (2 mentions)
Users love the easy-to-use interface of Univerge Blue, enhancing their overall experience and call quality. (2 mentions)
Users feel the price is expensive and question if the subscription cost is justified for the service provided. (2 mentions)
Users find call connectivity issues impact their experience with Univerge Blue, affecting overall communication quality. (1 mentions)
Users experience connection issues with Univerge Blue, making mobile connectivity feel less fluid and reliable. (1 mentions)
Users often experience connectivity issues with Univerge Blue, causing frustration during mobile usage. (1 mentions)
Users find the customer support challenging, citing difficulties with the accounts team and high pricing concerns. (1 mentions)

5 Pros or Advantages of Univerge Blue

1. Calling Quality
Users appreciate the great call quality of Univerge Blue, enjoying an excellent UI/UX experience.
See 2 mentions

See Related User Reviews

Naman B.
NB

Naman B.

Small-Business (50 or fewer emp.)

4.0/5

"Univerge Blue - Feature filled but dull"

What do you like about Univerge Blue?

1) The call quality is great with a good UI/UX 2) Packed with lots of usable features like call routing, call recording, group creation, chats etc.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Excellent all round product"

What do you like about Univerge Blue?

Primarily we use Univerge blue for our phone systems. It's very easy to set up and you can also use on your phone as well. It has lot of good ans easy

2. Ease of Use
Users find Univerge Blue easy to use, enjoying its user-friendly features and seamless phone integration.
See 2 mentions

See Related User Reviews

JB

Jake B.

Mid-Market (51-1000 emp.)

2.5/5

"very efficient"

What do you like about Univerge Blue?

Easy to use and user friendly, great experience

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Excellent all round product"

What do you like about Univerge Blue?

Primarily we use Univerge blue for our phone systems. It's very easy to set up and you can also use on your phone as well. It has lot of good ans easy

3. Features
Users praise the great call quality and user-friendly features of Univerge Blue for efficient communication.
See 2 mentions

See Related User Reviews

Naman B.
NB

Naman B.

Small-Business (50 or fewer emp.)

4.0/5

"Univerge Blue - Feature filled but dull"

What do you like about Univerge Blue?

1) The call quality is great with a good UI/UX 2) Packed with lots of usable features like call routing, call recording, group creation, chats etc.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Excellent all round product"

What do you like about Univerge Blue?

Primarily we use Univerge blue for our phone systems. It's very easy to set up and you can also use on your phone as well. It has lot of good ans easy

4. User-Friendly
Users value the user-friendly interface of Univerge Blue, enhancing their overall experience with ease of use.
See 2 mentions

See Related User Reviews

JB

Jake B.

Mid-Market (51-1000 emp.)

2.5/5

"very efficient"

What do you like about Univerge Blue?

Easy to use and user friendly, great experience

Naman B.
NB

Naman B.

Small-Business (50 or fewer emp.)

4.0/5

"Univerge Blue - Feature filled but dull"

What do you like about Univerge Blue?

1) The call quality is great with a good UI/UX 2) Packed with lots of usable features like call routing, call recording, group creation, chats etc.

5. User Interface
Users love the easy-to-use interface of Univerge Blue, enhancing their overall experience and call quality.
See 2 mentions

See Related User Reviews

JB

Jake B.

Mid-Market (51-1000 emp.)

2.5/5

"very efficient"

What do you like about Univerge Blue?

Easy to use and user friendly, great experience

Naman B.
NB

Naman B.

Small-Business (50 or fewer emp.)

4.0/5

"Univerge Blue - Feature filled but dull"

What do you like about Univerge Blue?

1) The call quality is great with a good UI/UX 2) Packed with lots of usable features like call routing, call recording, group creation, chats etc.

5 Cons or Disadvantages of Univerge Blue

1. Expensive
Users feel the price is expensive and question if the subscription cost is justified for the service provided.
See 2 mentions

See Related User Reviews

Naman B.
NB

Naman B.

Small-Business (50 or fewer emp.)

4.0/5

"Univerge Blue - Feature filled but dull"

What do you dislike about Univerge Blue?

1) The subscription cost doesn't justify the price at the moment 2) The mobile connectivity doesn't feel as fluid.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Excellent all round product"

What do you dislike about Univerge Blue?

The price seems bit expensive and very difficult to deal with their accounts team

2. Call Connectivity Issues
Users find call connectivity issues impact their experience with Univerge Blue, affecting overall communication quality.
See 1 mentions

See Related User Reviews

Naman B.
NB

Naman B.

Small-Business (50 or fewer emp.)

4.0/5

"Univerge Blue - Feature filled but dull"

What do you dislike about Univerge Blue?

1) The subscription cost doesn't justify the price at the moment 2) The mobile connectivity doesn't feel as fluid.

3. Connection Issues
Users experience connection issues with Univerge Blue, making mobile connectivity feel less fluid and reliable.
See 1 mentions

See Related User Reviews

Naman B.
NB

Naman B.

Small-Business (50 or fewer emp.)

4.0/5

"Univerge Blue - Feature filled but dull"

What do you dislike about Univerge Blue?

1) The subscription cost doesn't justify the price at the moment 2) The mobile connectivity doesn't feel as fluid.

4. Connectivity Issues
Users often experience connectivity issues with Univerge Blue, causing frustration during mobile usage.
See 1 mentions

See Related User Reviews

Naman B.
NB

Naman B.

Small-Business (50 or fewer emp.)

4.0/5

"Univerge Blue - Feature filled but dull"

What do you dislike about Univerge Blue?

1) The subscription cost doesn't justify the price at the moment 2) The mobile connectivity doesn't feel as fluid.

5. Customer Support
Users find the customer support challenging, citing difficulties with the accounts team and high pricing concerns.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Excellent all round product"

What do you dislike about Univerge Blue?

The price seems bit expensive and very difficult to deal with their accounts team

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Univerge Blue Reviews (15)

Reviews

Univerge Blue Reviews (15)

4.3
15 reviews
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toni a.
TA
toni a.
Office Manager
Small-Business (50 or fewer emp.)
"Boosts Communication, Minor Connectivity Issues"
5/5
What do you like best about Univerge Blue?

I like that Univerge Blue solves all of our communication needs, making it invaluable to our business success. We particularly appreciate the text messaging feature that our clients and employees can use. It's by far one of the best companies we have used, and the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Univerge Blue?

If the app sits idle too long, we frequently have to close the app and relaunch to get inbound calls. Also, employees have had issues with connectivity. Review collected by and hosted on G2.com.

Laura C.
LC
Laura C.
Intake Specialist
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Great for Meetings and Contacts, But Group Chat Limit Frustrates"
3.5/5
What do you like best about Univerge Blue?

It’s really simple and very useful because of the chat and saving contacts and also for meetings Review collected by and hosted on G2.com.

What do you dislike about Univerge Blue?

It’s very irritating at the moment of doing a group chat and you can only add a few members no more than 10 Review collected by and hosted on G2.com.

MA
Mohammad A.
Enterprise Architect
Information Technology and Services
Small-Business (50 or fewer emp.)
"Sharing files and working with co-workers"
4/5
What do you like best about Univerge Blue?

The picture shows that use with Univerge Blue is very friendly. Everything from making calls and video conferences to sharing files and even working with other colleagues is smooth and easy. The design is uncluttered and I am able to switch between the different options without difficulty. Review collected by and hosted on G2.com.

What do you dislike about Univerge Blue?

I have a problem of stalling or freezing at times with the call eventually dropping. This is very disruptive and can be extremely irritating during critical business calls with clients or project reviews. The communication disruption forces one to begin at a different point and slows the pace of work. Review collected by and hosted on G2.com.

EV
Evgeniya V.
Compensation and Benefits Manager
Consumer Services
Small-Business (50 or fewer emp.)
"Transferring files and collaborating with colleagues"
4/5
What do you like best about Univerge Blue?

I love the concept of having a unified messaging platform it is so perfect. Having all in messaging, calls, VC, and file sharing assists in reducing the switching of many applications. This is particularly integrated well with our CRM package through which caller information can be viewed during a call. Review collected by and hosted on G2.com.

What do you dislike about Univerge Blue?

The only issue I have with Univerge Blue is that sometimes the quality of calls I make using the software becomes an issue. I was disconnected from my clients in middle of the conversation or I had a low quality audio conference. Review collected by and hosted on G2.com.

QS
Quimat S.
HR Manager
Government Administration
Mid-Market (51-1000 emp.)
"Enhances cooperation and optimizes processes"
4.5/5
What do you like best about Univerge Blue?

The one feature I absolutely love about Univerge Blue is the ability to multitask. I can seamlessly switch from a video call with the client to an instant message with a colleague and then write an email follow-up on the same interface. Review collected by and hosted on G2.com.

What do you dislike about Univerge Blue?

While using the call quality is fairly smooth most of the time, there can be some issues once in a while. Often in the series of conference calls, there is a certain delay of sound which can affect the whole discussion. Review collected by and hosted on G2.com.

JB
Jake B.
BDR
Mid-Market (51-1000 emp.)
"very efficient"
2.5/5
What do you like best about Univerge Blue?

Easy to use and user friendly, great experience Review collected by and hosted on G2.com.

What do you dislike about Univerge Blue?

sometimes it can take a while to use and not 100% accurate Review collected by and hosted on G2.com.

Dayna P.
DP
Dayna P.
Founder
Small-Business (50 or fewer emp.)
"Convenience at your fingertips"
5/5
What do you like best about Univerge Blue?

Easy to use and maintain excellent quality, the integration is seamless to set up, and for a girlie like me, not big on tech but have back to back meetings. I highly recommend. Review collected by and hosted on G2.com.

What do you dislike about Univerge Blue?

No dislike at the moment, but I will definitely voice my opinion if one comes up. Review collected by and hosted on G2.com.

Akhil B.
AB
Akhil B.
Assistant Manager
Enterprise (> 1000 emp.)
"Make your work better"
5/5
What do you like best about Univerge Blue?

Helps in doing smart work, easy to connect, excellent customer support, very easy implementation. Review collected by and hosted on G2.com.

What do you dislike about Univerge Blue?

Slowness of the software is sometimes annoying. Review collected by and hosted on G2.com.

Sarbartha B.
SB
Sarbartha B.
Technical Support Analyst
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Seamless Communication- Great for remote work"
4/5
What do you like best about Univerge Blue?

Excels in providing a seamless communication experience for businesses, whether employees are working from office or home. This will help teams collaborate efficiently. Overall, it stands out as a comprehensive tool that supports the diverse needs of today's dynamic workforce. Review collected by and hosted on G2.com.

What do you dislike about Univerge Blue?

I haven't found any glitch or any feature that I do not like. Review collected by and hosted on G2.com.

Naman B.
NB
Naman B.
Software Engineer
Small-Business (50 or fewer emp.)
"Univerge Blue - Feature filled but dull"
4/5
What do you like best about Univerge Blue?

1) The call quality is great with a good UI/UX

2) Packed with lots of usable features like call routing, call recording, group creation, chats etc. Review collected by and hosted on G2.com.

What do you dislike about Univerge Blue?

1) The subscription cost doesn't justify the price at the moment

2) The mobile connectivity doesn't feel as fluid. Review collected by and hosted on G2.com.
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