--- title: Univerge Blue Reviews meta\_title: 'Univerge Blue Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 15 reviews by the users' company size, role or industry to find out how Univerge Blue works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 15 scale: '5' date\_modified: '2026-07-17' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- ### Univerge Blue Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **excellent call quality** and user-friendly interface of Univerge Blue for seamless communication. [(2 mentions)](https://www.g2.com/products/univerge-blue/reviews?filters%5Bsentiment_snippet%5D=1899123&qs=pros-and-cons#reviews) Users praise the **ease of use** of Univerge Blue, enjoying simple setup and user-friendly features for phone systems. [(2 mentions)](https://www.g2.com/products/univerge-blue/reviews?filters%5Bsentiment_snippet%5D=1899103&qs=pros-and-cons#reviews) Users appreciate the **great call quality** and **ease of use** of Univerge Blue's numerous features. [(2 mentions)](https://www.g2.com/products/univerge-blue/reviews?filters%5Bsentiment_snippet%5D=1898132&qs=pros-and-cons#reviews) Users value the **user-friendly interface** of Univerge Blue, enhancing their overall experience with seamless functionality. [(2 mentions)](https://www.g2.com/products/univerge-blue/reviews?filters%5Bsentiment_snippet%5D=1898439&qs=pros-and-cons#reviews) Users appreciate the **user-friendly interface** of Univerge Blue, enhancing their overall experience with great call quality. [(2 mentions)](https://www.g2.com/products/univerge-blue/reviews?filters%5Bsentiment_snippet%5D=1898265&qs=pros-and-cons#reviews) Users find the **subscription cost expensive** and feel it doesn't justify the service value provided. [(2 mentions)](https://www.g2.com/products/univerge-blue/reviews?filters%5Bsentiment_snippet%5D=1898181&qs=pros-and-cons#reviews) Users find **call connectivity issues** with Univerge Blue, leading to a less seamless communication experience. [(1 mentions)](https://www.g2.com/products/univerge-blue/reviews?filters%5Bsentiment_snippet%5D=1899151&qs=pros-and-cons#reviews) Users face **connection issues** , particularly with mobile connectivity, affecting the overall experience of Univerge Blue. [(1 mentions)](https://www.g2.com/products/univerge-blue/reviews?filters%5Bsentiment_snippet%5D=1899235&qs=pros-and-cons#reviews) Users experience **connectivity issues** with Univierge Blue, particularly with its mobile performance feeling less smooth. [(1 mentions)](https://www.g2.com/products/univerge-blue/reviews?filters%5Bsentiment_snippet%5D=1898206&qs=pros-and-cons#reviews) Users find the **customer support** to be challenging, particularly when dealing with the accounts team. [(1 mentions)](https://www.g2.com/products/univerge-blue/reviews?filters%5Bsentiment_snippet%5D=1898273&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Univerge Blue ##### 1. Calling Quality Users value the **excellent call quality** and user-friendly interface of Univerge Blue for seamless communication. [ See 2 mentions ](https://www.g2.com/products/univerge-blue/reviews?filters%5Bsentiment_snippet%5D=1899123&qs=pros-and-cons#reviews) See Related User Reviews ![Naman B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Naman B.") NB Naman B. Small-Business (50 or fewer emp.) 4.0/5 "Univerge Blue - Feature filled but dull" What do you like about Univerge Blue? 1) The call quality is great with a good UI/UX 2) Packed with lots of usable features like call routing, call recording, group creation, chats etc. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Excellent all round product" What do you like about Univerge Blue? Primaryly we use Univerge blue for our phone systems. It's very easy to set up and you can also use on your phone as well. It has lot of good ans ea ##### 2. Ease of Use Users praise the **ease of use** of Univerge Blue, enjoying simple setup and user-friendly features for phone systems. [ See 2 mentions ](https://www.g2.com/products/univerge-blue/reviews?filters%5Bsentiment_snippet%5D=1899103&qs=pros-and-cons#reviews) See Related User Reviews JB Jake B. Mid-Market (51-1000 emp.) 2.5/5 "very efficient" What do you like about Univerge Blue? Easy to use and user friendly, great experience ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Excellent all round product" What do you like about Univerge Blue? Primaryly we use Univerge blue for our phone systems. It's very easy to set up and you can also use on your phone as well. It has lot of good ans ea ##### 3. Features Users appreciate the **great call quality** and **ease of use** of Univerge Blue's numerous features. [ See 2 mentions ](https://www.g2.com/products/univerge-blue/reviews?filters%5Bsentiment_snippet%5D=1898132&qs=pros-and-cons#reviews) See Related User Reviews ![Naman B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Naman B.") NB Naman B. Small-Business (50 or fewer emp.) 4.0/5 "Univerge Blue - Feature filled but dull" What do you like about Univerge Blue? 1) The call quality is great with a good UI/UX 2) Packed with lots of usable features like call routing, call recording, group creation, chats etc. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Excellent all round product" What do you like about Univerge Blue? Primaryly we use Univerge blue for our phone systems. It's very easy to set up and you can also use on your phone as well. It has lot of good ans ea ##### 4. User-Friendly Users value the **user-friendly interface** of Univerge Blue, enhancing their overall experience with seamless functionality. [ See 2 mentions ](https://www.g2.com/products/univerge-blue/reviews?filters%5Bsentiment_snippet%5D=1898439&qs=pros-and-cons#reviews) See Related User Reviews JB Jake B. Mid-Market (51-1000 emp.) 2.5/5 "very efficient" What do you like about Univerge Blue? Easy to use and user friendly, great experience ![Naman B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Naman B.") NB Naman B. Small-Business (50 or fewer emp.) 4.0/5 "Univerge Blue - Feature filled but dull" What do you like about Univerge Blue? 1) The call quality is great with a good UI/UX 2) Packed with lots of usable features like call routing, call recording, group creation, chats etc. ##### 5. User Interface Users appreciate the **user-friendly interface** of Univerge Blue, enhancing their overall experience with great call quality. [ See 2 mentions ](https://www.g2.com/products/univerge-blue/reviews?filters%5Bsentiment_snippet%5D=1898265&qs=pros-and-cons#reviews) See Related User Reviews JB Jake B. Mid-Market (51-1000 emp.) 2.5/5 "very efficient" What do you like about Univerge Blue? Easy to use and user friendly, great experience ![Naman B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Naman B.") NB Naman B. Small-Business (50 or fewer emp.) 4.0/5 "Univerge Blue - Feature filled but dull" What do you like about Univerge Blue? 1) The call quality is great with a good UI/UX 2) Packed with lots of usable features like call routing, call recording, group creation, chats etc. ### 5 Cons or Disadvantages of Univerge Blue ##### 1. Expensive Users find the **subscription cost expensive** and feel it doesn't justify the service value provided. [ See 2 mentions ](https://www.g2.com/products/univerge-blue/reviews?filters%5Bsentiment_snippet%5D=1898181&qs=pros-and-cons#reviews) See Related User Reviews ![Naman B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Naman B.") NB Naman B. Small-Business (50 or fewer emp.) 4.0/5 "Univerge Blue - Feature filled but dull" What do you dislike about Univerge Blue? 1) The subscription cost doesn't justify the price at the moment 2) The mobile connectivity doesn't feel as fluid. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Excellent all round product" What do you dislike about Univerge Blue? The price seems bit expensive and very difficult to deal with their accounts team ##### 2. Call Connectivity Issues Users find **call connectivity issues** with Univerge Blue, leading to a less seamless communication experience. [ See 1 mentions ](https://www.g2.com/products/univerge-blue/reviews?filters%5Bsentiment_snippet%5D=1899151&qs=pros-and-cons#reviews) See Related User Reviews ![Naman B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Naman B.") NB Naman B. Small-Business (50 or fewer emp.) 4.0/5 "Univerge Blue - Feature filled but dull" What do you dislike about Univerge Blue? 1) The subscription cost doesn't justify the price at the moment 2) The mobile connectivity doesn't feel as fluid. ##### 3. Connection Issues Users face **connection issues** , particularly with mobile connectivity, affecting the overall experience of Univerge Blue. [ See 1 mentions ](https://www.g2.com/products/univerge-blue/reviews?filters%5Bsentiment_snippet%5D=1899235&qs=pros-and-cons#reviews) See Related User Reviews ![Naman B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Naman B.") NB Naman B. Small-Business (50 or fewer emp.) 4.0/5 "Univerge Blue - Feature filled but dull" What do you dislike about Univerge Blue? 1) The subscription cost doesn't justify the price at the moment 2) The mobile connectivity doesn't feel as fluid. ##### 4. Connectivity Issues Users experience **connectivity issues** with Univierge Blue, particularly with its mobile performance feeling less smooth. [ See 1 mentions ](https://www.g2.com/products/univerge-blue/reviews?filters%5Bsentiment_snippet%5D=1898206&qs=pros-and-cons#reviews) See Related User Reviews ![Naman B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Naman B.") NB Naman B. Small-Business (50 or fewer emp.) 4.0/5 "Univerge Blue - Feature filled but dull" What do you dislike about Univerge Blue? 1) The subscription cost doesn't justify the price at the moment 2) The mobile connectivity doesn't feel as fluid. ##### 5. Customer Support Users find the **customer support** to be challenging, particularly when dealing with the accounts team. [ See 1 mentions ](https://www.g2.com/products/univerge-blue/reviews?filters%5Bsentiment_snippet%5D=1898273&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Excellent all round product" What do you dislike about Univerge Blue? The price seems bit expensive and very difficult to deal with their accounts team ## Top-Rated Alternatives [ ![3CX](https://images.g2crowd.com/uploads/product/hd_favicon/ff153aac01ae613678696e629e52116c/3cx.svg "3CX") 3CX 4.4/5(547) ](https://www.g2.com/products/3cx/reviews) [ ![Intermedia Unite](https://images.g2crowd.com/uploads/product/hd_favicon/99c6bfc343d22cdb48de943585748c74/intermedia-unite.svg "Intermedia Unite") Intermedia Unite 4.5/5(522) ](https://www.g2.com/products/intermedia-unite/reviews) [ ![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX") RingEX 4.2/5(1,428) ](https://www.g2.com/products/ringex/reviews) [ View All Alternatives ](https://www.g2.com/products/univerge-blue/competitors/alternatives) ![toni a.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "toni a.") TA toni a. Office Manager Small-Business (50 or fewer emp.) 4/29/2026 "Boosts Communication, Minor Connectivity Issues" 5/5 What do you like best about Univerge Blue? I like that Univerge Blue solves all of our communication needs, making it invaluable to our business success. We particularly appreciate the text messaging feature that our clients and employees can use. It's by far one of the best companies we have used, and the initial setup was very easy. Review collected by and hosted on G2.com. What do you dislike about Univerge Blue? If the app sits idle too long, we frequently have to close the app and relaunch to get inbound calls. Also, employees have had issues with connectivity. Review collected by and hosted on G2.com. What problems is Univerge Blue solving and how is that benefiting you? Univerge Blue solves all of my communication needs, connecting with office staff, clients, and employees. The text messaging feature is invaluable, making communication a key factor in our business success. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Laura C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laura C.") LC Laura C. Intake Specialist Mid-Market (51-1000 emp.) 12/13/2025 Guest users or non-business users of the software, not included in G2 scores. "Great for Meetings and Contacts, But Group Chat Limit Frustrates" 3.5/5 What do you like best about Univerge Blue? It’s really simple and very useful because of the chat and saving contacts and also for meetings Review collected by and hosted on G2.com. What do you dislike about Univerge Blue? It’s very irritating at the moment of doing a group chat and you can only add a few members no more than 10 Review collected by and hosted on G2.com. What problems is Univerge Blue solving and how is that benefiting you? Easy to contact or calling clients Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite MA Mohammad A. Enterprise Architect Information Technology and Services Small-Business (50 or fewer emp.) 8/1/2024 "Sharing files and working with co-workers" 4/5 What do you like best about Univerge Blue? The picture shows that use with Univerge Blue is very friendly. Everything from making calls and video conferences to sharing files and even working with other colleagues is smooth and easy. The design is uncluttered and I am able to switch between the different options without difficulty. Review collected by and hosted on G2.com. What do you dislike about Univerge Blue? I have a problem of stalling or freezing at times with the call eventually dropping. This is very disruptive and can be extremely irritating during critical business calls with clients or project reviews. The communication disruption forces one to begin at a different point and slows the pace of work. Review collected by and hosted on G2.com. What problems is Univerge Blue solving and how is that benefiting you? I have found that Univerge Blue has been instrumental in integrating all my communication requirements. It reduces the need to follow the workflow that requires switching to different applications for voice, video, chat, and file-sharing services. This helps me avoid having to do it on my own to make sure things are in order and well arranged. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite EV Evgeniya V. Compensation and Benefits Manager Consumer Services Small-Business (50 or fewer emp.) 8/15/2024 "Transferring files and collaborating with colleagues" 4/5 What do you like best about Univerge Blue? I love the concept of having a unified messaging platform it is so perfect. Having all in messaging, calls, VC, and file sharing assists in reducing the switching of many applications. This is particularly integrated well with our CRM package through which caller information can be viewed during a call. Review collected by and hosted on G2.com. What do you dislike about Univerge Blue? The only issue I have with Univerge Blue is that sometimes the quality of calls I make using the software becomes an issue. I was disconnected from my clients in middle of the conversation or I had a low quality audio conference. Review collected by and hosted on G2.com. What problems is Univerge Blue solving and how is that benefiting you? Univerge Blue helps to simply mail and the rest of the communication channels to be integrated, and therefore there is no much need for users to keep switching between apps. This should theoretically improve productivity and channel me and my team into more fruitful activities. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite QS Quimat S. HR Manager Government Administration Mid-Market (51-1000 emp.) 6/3/2024 "Enhances cooperation and optimizes processes" 4.5/5 What do you like best about Univerge Blue? The one feature I absolutely love about Univerge Blue is the ability to multitask. I can seamlessly switch from a video call with the client to an instant message with a colleague and then write an email follow-up on the same interface. Review collected by and hosted on G2.com. What do you dislike about Univerge Blue? While using the call quality is fairly smooth most of the time, there can be some issues once in a while. Often in the series of conference calls, there is a certain delay of sound which can affect the whole discussion. Review collected by and hosted on G2.com. What problems is Univerge Blue solving and how is that benefiting you? I have made univerge Blue to be my single and primary source of communication with my team. It has also improved the organization of files and their accessibility, which enhanced the general interaction and productivity. The flexibility of now being able to work remotely has been a plus for our team. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite JB Jake B. BDR Mid-Market (51-1000 emp.) 8/13/2024 "very efficient" 2.5/5 What do you like best about Univerge Blue? Easy to use and user friendly, great experience Review collected by and hosted on G2.com. What do you dislike about Univerge Blue? sometimes it can take a while to use and not 100% accurate Review collected by and hosted on G2.com. What problems is Univerge Blue solving and how is that benefiting you? It help me with day to day taks and makes my job easier with this Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Dayna P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dayna P.") DP Dayna P. Founder Small-Business (50 or fewer emp.) 8/7/2024 "Convenience at your fingertips" 5/5 What do you like best about Univerge Blue? Easy to use and maintain excellent quality, the integration is seamless to set up, and for a girlie like me, not big on tech but have back to back meetings. I highly recommend. Review collected by and hosted on G2.com. What do you dislike about Univerge Blue? No dislike at the moment, but I will definitely voice my opinion if one comes up. Review collected by and hosted on G2.com. What problems is Univerge Blue solving and how is that benefiting you? I can have all my meetings in one place and not worry about connections and quality issues. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon 8/9/2025 Validated ReviewerIncentivizedSource: G2 invite ![Akhil B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akhil B.") AB Akhil B. Assistant Manager Enterprise (\> 1000 emp.) 8/12/2024 "Make your work better" 5/5 What do you like best about Univerge Blue? Helps in doing smart work, easy to connect, excellent customer support, very easy implementation. Review collected by and hosted on G2.com. What do you dislike about Univerge Blue? Slowness of teh software is sometimes annoying. Review collected by and hosted on G2.com. What problems is Univerge Blue solving and how is that benefiting you? Screensharing was the biggest problems i.e. freeze screen and cracked voice but after Univerge Blue I have never faced the same. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Sarbartha B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarbartha B.") SB Sarbartha B. Technical Support Analyst Small-Business (50 or fewer emp.) 6/26/2024 Guest users or non-business users of the software, not included in G2 scores. "Seamless Communication- Great for remote work" 4/5 What do you like best about Univerge Blue? Excels in providing a seamless communication experience for businesses, whether employees are working from office or home. This will help teams collaborate efficiently. Overall, it stands out as a comprehensive tool that supports the diverse needs of today's dynamic workforce. Review collected by and hosted on G2.com. What do you dislike about Univerge Blue? I havent found any glitch or any feature that I donot like. Review collected by and hosted on G2.com. What problems is Univerge Blue solving and how is that benefiting you? Helping associates collaborate efficiently and seamlessly. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Naman B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Naman B.") NB Naman B. Software Engineer Small-Business (50 or fewer emp.) 5/7/2024 "Univerge Blue - Feature filled but dull" 4/5 What do you like best about Univerge Blue? 1) The call quality is great with a good UI/UX 2) Packed with lots of usable features like call routing, call recording, group creation, chats etc. Review collected by and hosted on G2.com. What do you dislike about Univerge Blue? 1) The subscription cost doesn't justify the price at the moment 2) The mobile connectivity doesn't feel as fluid. Review collected by and hosted on G2.com. What problems is Univerge Blue solving and how is that benefiting you? 1) Meeting with clients for requirement gathering 2) Sending documents in a multi-user environment. 3) Keeping track of calendar invites for client/internal meetings. 4) Call recording feature helps in training purposes. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ##### Categories on G2 [Video Conferencing](https://www.g2.com/categories/video-conferencing)[Screen Sharing](https://www.g2.com/categories/screen-sharing)[UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) [Video Conferencing](https://www.g2.com/categories/video-conferencing)[Screen Sharing](https://www.g2.com/categories/screen-sharing)[UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Cloud PBX Platforms](https://www.g2.com/categories/cloud-pbx-platforms) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What are the highest rated Adobe consulting services for executing marketing automation implementations with strategic guidance?](https://www.g2.com/discussions/what-are-the-highest-rated-adobe-consulting-services-for-executing-marketing-automation-implementations-with-strategic-guidance)[Top ASM platforms for cloud environment security](https://www.g2.com/discussions/top-asm-platforms-for-cloud-environment-security)[Which Google Workspace project management platforms are most trusted by team leads coordinating cross-functional projects?](https://www.g2.com/discussions/which-google-workspace-project-management-platforms-are-most-trusted-by-team-leads-coordinating-cross-functional-projects) [What is the best theater management software for venue operations and capacity optimization?](https://www.g2.com/discussions/what-is-the-best-theater-management-software-for-venue-operations-and-capacity-optimization)[Ramco Aviation Solutions vs AMOS: which aviation MRO platform is worth it for maintenance teams managing FAA-regulated compliance tracking and scheduling?](https://www.g2.com/discussions/ramco-aviation-solutions-vs-amos-which-aviation-mro-platform-is-worth-it-for-maintenance-teams-managing-faa-regulated-compliance-tracking-and-scheduling)[Pros and Cons Details](https://www.g2.com/products/univerge-blue/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)