Typeform Reviews & Product Details

Typeforms helps us gather data from our customers. We use its survey platform to gauge some of our marketing tools. It helps us learn what our customers are looking for and what type of discounts/promotions work best for them. Review collected by and hosted on G2.com.

The least helpful thing is having to do one theme for an entire survey. We can only change the overall theme for the entire survey. So some of our pages can’t be customized with different colors, fonts, or sizes. This is a downside because we want to add a little more customization to each slide instead of having all slides look the exact same. Review collected by and hosted on G2.com.

Typeform makes it easy to have nice forms and to collect answers. We love especially the logic function as it helps us sort out our clients in a quick and efficient way without us having to get involved. We also use the notifications function so people can see exactly which answers they have sent and it helps them to remember their answers and supply additional details if needed. We also use the notification function for our team. As lots of us work remote and on the go, they quickly get notified when there is a new form and they can preview the answers while they are out and about. . The pricing is also flexible for our needs. Most of the times we are within the answers range of our pricing package but we can easily increase it at a fair price when we need some more. Review collected by and hosted on G2.com.

I don't really dislike anything about typeform. Review collected by and hosted on G2.com.

I truly appreciate Typeform's ease of use and intuitive interface, which makes the setup process straightforward and simplifies navigating the backend when creating forms. The ability to customize forms extensively is one of my favorite features, allowing me to tailor them to capture a wide range of information and align them perfectly with our brand needs. Typeform's versatility in form customization stands out, especially with the option to work through various custom attributes and branding options, allowing us to maintain our brand's identity seamlessly. The range of forms and the adaptability in branding are aspects I find especially compelling. Additionally, I like how we can use Typeform to capture detailed information from our event attendees and integrate it into reports or other systems, significantly benefiting our workflows and enhancing our event management processes. Review collected by and hosted on G2.com.

I think some level of integration with AI could be interesting to explore. A way to speed up how you create forms or having AI support you in suggesting what type of information to capture next or what information could be missing. Almost like a review AI tool to add to the form. Review collected by and hosted on G2.com.

I found that Typeform allows me to create nice-looking forms with a decent user interface, especially when done right. Review collected by and hosted on G2.com.

I'm not happy with Typeform's AI tool. It's pretty shocking how it rewrote the questions I provided and didn't include some of them at all. It also has trouble with basic counting, like figuring out the order of questions, which is really frustrating. I think they should either ditch the AI or train the model much better. This AI issue is actually driving my team to switch away from Typeform. Also, Typeform used to be free or cheap, and that's obviously changed, which doesn't help. Overall, these issues make it an appalling product than before. There is an AI tool for customer service now, and that was a poor experience. Review collected by and hosted on G2.com.

Branching Logic and Logic Map let us create different paths without forcing every user through questions that don’t apply to them. Operations can tweak copy and smaller conditions without waiting for another deployment, while the form still handles calculations, scoring, and different Endings based on responses. On the technical side, it’s been clean enough for our .NET workflows. We use Webhooks to send each submission directly to an ASP.NET Core endpoint, verify the HMAC signature, and then process the payload on our side. Depending on the setup and plan, Typeform can trigger webhooks for completed submissions and, in some cases, partial responses, with retries when the endpoint fails. When we need to query data later, we use the Responses API, and the Create API gives us a way to manage forms programmatically. The Embed SDK has also been helpful when the form needs to live inside an application or portal, without making it feel like the user has been sent somewhere completely different. Review collected by and hosted on G2.com.

The Create and Responses APIs currently allow two requests per second per account. That hasn’t been an issue for our normal integrations, but I wouldn’t design a high-volume synchronization workflow around polling individual responses in real time. For that kind of workload, webhooks, queues, and idempotent processing are a much safer fit than repeatedly querying the API to see what changed. Review collected by and hosted on G2.com.

I find Typeform very cost-effective for what it offers. The ease of use stands out to me; it's an easy way to create surveys, and the results are simple to see and read. I appreciate the logic setup and modulation too, which add power to its functionality. I also like how easy it was to set up initially. Review collected by and hosted on G2.com.

I think I need to know more about what I can do in Typeform so I could use some of the other tools. I wish there was a more obvious help feature or an option to take a tour to check out new features without it being too intrusive. When using software, I'm usually focused on a specific task, but if I want to explore more and do different things, I want to find information easily without having to navigate through multiple unnecessary clicks. Review collected by and hosted on G2.com.

It is really easy to put together surveys, the branching works really well. I also like how you can edit the branding to align with different clients that I work with. In Typeform, they are regularly adding updates which is always elevating the experience. Review collected by and hosted on G2.com.

I wish I could run a full test survey process without having to complete all the questions, I set them as required for users as that is needed, but when I am running through it to check and to share with clients before they go live an actual test link where they could flick through all the questions would be great. Review collected by and hosted on G2.com.

The speed at which surveys and form can be built and deployed.

It's really easy to use and sort of gets out of the way, which is exactly what I need from it.

It's an okay price point and is becoming an integral part of my front-end data gatherinh tech stack.

I think the connections and integrations that are already built-in seem robust and very easy to use.

I've not had any issues with any forms so far, and so I can't comment on support, but if it's as easy to use as the rest of the platform I assume it's helpful and quick, and in terms of onboarding, it's quick and helpful.

AI features are helpful, especially in regard to question language and logic, and again, aren't in your face like many other platforms seem to be - it feels like I'm in control and not forced into using AI for everything which I like. Review collected by and hosted on G2.com.

Exporting to Excel!

It doesn't work! For me, that's really about it.

Form design could use a little more finessing too, but, I don't 'not like it' if that makes sense. Review collected by and hosted on G2.com.

It makes forms more beautiful and engaging for our users. Review collected by and hosted on G2.com.

Limits are too low, makes it a disincentive to gather feedback from too many users. Review collected by and hosted on G2.com.

I like that Typeform is very easy to use and presents my surveys in a professional manner, which is important in the professional services world where there are expectations around standards. It helps meet these standards with its organization and appearance. I also appreciate its connectivity to other products like Claude, which enhances the analysis of my data. The initial setup was fairly easy, thanks to the templates, which offer guidance for someone like me who isn't from the survey or polling world. Review collected by and hosted on G2.com.

The cost is a bit high for an independent consultant like me. Review collected by and hosted on G2.com.