---
title: TrustFax Reviews
meta_title: 'TrustFax Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how TrustFax works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 1
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---


# TrustFax Reviews
**Vendor:** TrustFax  
**Category:** [Online Fax Software](https://www.g2.com/categories/online-fax)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1
## About TrustFax
TrustFax is an online fax service that enables users to send and receive faxes via email or a user-friendly web portal, eliminating the need for traditional fax machines and phone lines. By offering local and toll-free fax numbers across all 50 states, as well as international faxing capabilities, TrustFax caters to both domestic and global communication needs. Key Features and Functionality: - Local and Toll-Free Numbers: Access to fax numbers nationwide, ensuring a professional presence. - Email and Web Portal Faxing: Send and receive faxes directly through email or via an intuitive online interface. - Digital Signature Support: Electronically sign documents, streamlining workflows and reducing paper usage. - Cloud Storage: Store faxes securely online for 30 days, with options to extend storage for an additional fee. - International Faxing: Send faxes to over 200 international destinations, expanding global reach. - File Format Compatibility: Supports various file formats, including DOCX, PDF, JPEG, PNG, and GIF. Primary Value and User Solutions: TrustFax addresses the inefficiencies of traditional faxing by providing a cost-effective, paperless solution that integrates seamlessly with existing email systems. Users benefit from enhanced mobility, as faxes can be managed from any device with internet access, and improved document security through password-protected cloud storage. This service is particularly advantageous for businesses seeking to modernize their communication methods while maintaining the reliability of fax transmissions.



## TrustFax Pros & Cons
**What users like:**

- Users appreciate the **reliability** of TrustFax, praising it as a great online fax tool over the years. (1 reviews)
- Users enjoy the **flexibility of remote work** that TrustFax provides, making faxing convenient from anywhere. (1 reviews)

## TrustFax Reviews
  ### 1. Great Online Fax Tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Michael  F. | President and Senior Accountant, Accounting, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 07, 2025

**What do you like best about TrustFax?**

I have been using Trustfax for over 10 yrs. It has been a great online tool.

**What do you dislike about TrustFax?**

Nothing yet! I have not come across any issues.

**What problems is TrustFax solving and how is that benefiting you?**

Keeping faxing going without the hardware.



- [View TrustFax pricing details and edition comparison](https://www.g2.com/products/trustfax/reviews?qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-09+19%3A18%3A46+-0500&secure%5Bsession_id%5D=6fe5eec6-0c7b-4a22-bff3-cd0f87b3d465&secure%5Btoken%5D=04b9b32247adc07f06859f2d2b159b0efbbc2ba59698a935fc6638304afe6928&format=llm_user)

## TrustFax Features
**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Documents**
- Editing
- Document Signature 
- Storage
- Fax to Email
- Document Storage
- Secure Data Storage
- Electronic Signature

**Agentic AI - Online Fax**
- Autonomous Task Execution
- Cross-system Integration
- Active Directory Integration
- Third-Party Integrations
- File Transfer

**Sending**
- Fax Number
- Existing Numbers
- Cross-Platform Sending
- Unlimited Sending
- Contact Management
- Alerts
- Print Management
- File Management
- Invoice Management
- Email Management
- Compliance Management
- Communication Management
- Call Center Management
- User Management
- Email to Fax
- Fax Management

**Additional Functionality**
- Full Text Search
- HIPAA Compliant
- Audit Trail
- Delivery Tracking
- Multiple Format Support
- Access Controls/Permissions
- FoIP
- Purchasing & Receiving
- SMS Messaging
- CRM
- Whitelisting/Blacklisting
- Status Tracking
- Multiple User Accounts
- Archiving & Retention
- Encryption
- Document Templates
- Generative AI
- Self Service Portal
- Electronic Faxes
- Collaboration Tools
- AI Copilot
- Voice Mail
- Automated Routing
- Reporting & Statistics
- API
- Alerts/Notifications
- Caller ID
- SSL Security
- Role-Based Permissions
- Activity Tracking
- Monitoring
- Contact Database

## Top TrustFax Alternatives
  - [RingEX](https://www.g2.com/products/ringex/reviews) - 4.2/5.0 (1,387 reviews)
  - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) - 4.4/5.0 (1,390 reviews)
  - [iFax](https://www.g2.com/products/ifax/reviews) - 4.7/5.0 (466 reviews)