Tracker has way more features than other ATS systems I have used including a CRM. There's also a ton of opportunity for customization. Review collected by and hosted on G2.com.

It has a LOT of stuff, so you have to take the time to learn it and work with the CSM to get what you want. But once you get it, it's awesome. Review collected by and hosted on G2.com.

Tracker is customizable. It allows you to configure the system as you wish. You can set up the system specific to your business. You can also have dashboards that allow you to have a quick snapshot of your teams efforts. You can also use the systems base fields to manage clients, candidates, jobs, leads and more. You can also add custom fields to suit your specific business. The support team is also there to support and guide you. Review collected by and hosted on G2.com.

Difficulty in trying to figure out customization and finding the best practice. Review collected by and hosted on G2.com.

I like that Tracker RMS was integrated with our email systems, integrated with LinkedIn and offered a texting solution. In addition, the system was easy to use and learn and the support has been great. Review collected by and hosted on G2.com.

There is nothing that I dislike about the system, but the out of the box reporting could have been a little more robust. Review collected by and hosted on G2.com.

The customer service! I have regular sessions with Tracker consultant Morgan Volta, who takes the time to walk through Tracker to utilize tracker fully. She is engaging and patient.

There is also an academy to learn about tracker on your own.

The system is very user-friendly.

You can use it for email campaigns, tracking, marketing, keeping in touch with candidates, automated emails. Review collected by and hosted on G2.com.

I wish there were a way to submit new information and the current information would be overwritten automatically.

Without having to change the information manually. Review collected by and hosted on G2.com.

TrackerRMS Evolution is a flexible, inclusive ATS that can support different workflows. I think the flexibility/customization is outstanding, on an individual or even team level, while still allowing organizational value through ease of data input and queries. Review collected by and hosted on G2.com.

Tracker has apparently default views (shortlist for example). Some teammates have grown accustomed to these views, however, I prefer to adjust to a different view, which I would like to be able to save. So, it is not a terrible criticism, because there are other options built in, but it would be nice if the view were able to be saved between sessions. Review collected by and hosted on G2.com.

At the time we selected Tracker as our new ATS, It provided the most complete solution compared to our needs. It has the potential to integrate with, replace, or work in tandem with a number of systems we had in place such as our invoicing and phone system. The robust reporting features and customization of the product was also very attractive. Review collected by and hosted on G2.com.

Some basic features that seem to be missing are an integration with a background check vendor, ability to save views on different record types and more aggressive phone support. Review collected by and hosted on G2.com.

The customization is great, but the services are excellent. Not only is it easy to navigate and use, but there are many features that improve the general quality of life. From the Google Chrome extension that I use every day to the LinkedIn and email integrations that keep up with my tasks. Most impressive is the always accessible Tracker RMS team that is always available and eager to assist in troubleshooting or answering questions. They've been guiding us every step of the way during our ATS/CRM transition and even now as we come across support questions. The other tool our team uses frequently is the reporting feature which enables you access to any kind of data you'd like to review. We use it daily for tracking productivity as well as compiling company performance insights. Review collected by and hosted on G2.com.

The reporting tool is tricky to get the hang of and intimidating to use when there are so many options, but it just takes some time to learn. The only thing I've come across that I would like to see improved is the newly added email sequencing tool. It would be preferable to be able to set the specific time at which each message is sent. Which is helpful when setting up emails for different time zones. It should be noted that you can determine at what time the first is sent, but only the first. I will also mention, I've brought this up with the team and they've taken my feedback into consideration, especially given that this is a new feature with improvements being planned for the next update. I would also like to see more integrations with other recruiting tools that I use - there are more added with every update! Review collected by and hosted on G2.com.

I like how easy this system is to use and very straightforward. There is a spot for everything I need. Review collected by and hosted on G2.com.

There is nothing I don't like. I would recommend Tracker. Review collected by and hosted on G2.com.

Robust system with tons of customization Review collected by and hosted on G2.com.

Nothing of note, it's a great system and I can't complain. Review collected by and hosted on G2.com.

Relativity features are fantastic. It is also very intuitive. Most importantly, we are able to get great support and get any questions we have answered promptly and with a highly enthusiastic support team member Review collected by and hosted on G2.com.

Nothing. The product has exceeded my expectations! Review collected by and hosted on G2.com.