Generated from real user reviews
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Sarah-Lee N.
Mid-Market (51-1000 emp.)
5.0/5
"Outstanding Support, Smooth Integrations, and Easier Workflows"
What do you like about Tracker?
Customer Support is outstanding. Good integrations and feedback from 3rd parties is helpful. Easy navigation and improvement in workflow.
Verified User
Small-Business (50 or fewer emp.)
4.0/5
"Unified Solution Simplifies Operations with Excellent Support"
What do you like about Tracker?
I really appreciate Tracker for seamlessly integrating all our information workflows into one place, which enhances efficiency and streamlines our ope
See Related User Reviews
Sarah-Lee N.
Mid-Market (51-1000 emp.)
5.0/5
"Outstanding Support, Smooth Integrations, and Easier Workflows"
What do you like about Tracker?
Customer Support is outstanding. Good integrations and feedback from 3rd parties is helpful. Easy navigation and improvement in workflow.
Verified User
Small-Business (50 or fewer emp.)
4.0/5
"Unified Solution Simplifies Operations with Excellent Support"
What do you like about Tracker?
I really appreciate Tracker for seamlessly integrating all our information workflows into one place, which enhances efficiency and streamlines our ope
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
4.0/5
"Unified Solution Simplifies Operations with Excellent Support"
What do you like about Tracker?
I really appreciate Tracker for seamlessly integrating all our information workflows into one place, which enhances efficiency and streamlines our ope
Verified User
Small-Business (50 or fewer emp.)
4.0/5
"An all in one solution"
What do you like about Tracker?
Tracker comes as an all-in-one solution, removing the need for our team to use multiple platforms (I'm sure you can understand that asking a recruiter
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Verified User
Small-Business (50 or fewer emp.)
4.0/5
"Unified Solution Simplifies Operations with Excellent Support"
What do you like about Tracker?
I really appreciate Tracker for seamlessly integrating all our information workflows into one place, which enhances efficiency and streamlines our ope
Alano S.
Small-Business (50 or fewer emp.)
5.0/5
"Great Customer Support"
What do you like about Tracker?
I recently had an issue with something I wanted done in Tracker and was not sure how to do it, so I contacted their support team. Kristen Lane took ca
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Sarah-Lee N.
Mid-Market (51-1000 emp.)
5.0/5
"Outstanding Support, Smooth Integrations, and Easier Workflows"
What do you like about Tracker?
Customer Support is outstanding. Good integrations and feedback from 3rd parties is helpful. Easy navigation and improvement in workflow.
Verified User
Small-Business (50 or fewer emp.)
4.5/5
"Tracker Customer Support review"
What do you like about Tracker?
I really appreciate the customer support! Yesterday, I needed assistance with something, and I reached out to customer support. Kristen Lane responded
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Matthew H.
Small-Business (50 or fewer emp.)
0.0/5
"A system that has failed to keep up with the time"
What do you dislike about Tracker?
Pretty much everything. The system is clunky, slow, and overloaded with pointless steps. Nothing flows. Sequencing feels like doing Newton physics
Verified User
Small-Business (50 or fewer emp.)
4.0/5
"An all in one solution"
What do you dislike about Tracker?
Support is limited to ticketing only, it would be helpful to have a contact number for critical issues.
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Verified User
Small-Business (50 or fewer emp.)
4.0/5
"Unified Solution Simplifies Operations with Excellent Support"
What do you dislike about Tracker?
I think Tracker is still a growing tool, and with that comes some growing pains. There are some things that still could use some optimization.
Matthew H.
Small-Business (50 or fewer emp.)
0.0/5
"A system that has failed to keep up with the time"
What do you dislike about Tracker?
Pretty much everything. The system is clunky, slow, and overloaded with pointless steps. Nothing flows. Sequencing feels like doing Newton physics
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David R.
Small-Business (50 or fewer emp.)
3.0/5
"feature-rich RMS that's still tying to figure out what it wants to be."
What do you dislike about Tracker?
- It feels like the system is trying to do too much, with too many features that aren't fully developed. - The development team doesn't seem as focuse
Verified User
Small-Business (50 or fewer emp.)
4.0/5
"Very positive experience, so far!"
What do you dislike about Tracker?
So far it's been a good experience. There's a lot to it, so just know there's a lot to learn. But, it all seems very beneficial.
See Related User Reviews
Matthew H.
Small-Business (50 or fewer emp.)
0.0/5
"A system that has failed to keep up with the time"
What do you dislike about Tracker?
Pretty much everything. The system is clunky, slow, and overloaded with pointless steps. Nothing flows. Sequencing feels like doing Newton physics
David R.
Small-Business (50 or fewer emp.)
3.0/5
"feature-rich RMS that's still tying to figure out what it wants to be."
What do you dislike about Tracker?
- It feels like the system is trying to do too much, with too many features that aren't fully developed. - The development team doesn't seem as focuse
See Related User Reviews
David R.
Small-Business (50 or fewer emp.)
3.0/5
"feature-rich RMS that's still tying to figure out what it wants to be."
What do you dislike about Tracker?
- It feels like the system is trying to do too much, with too many features that aren't fully developed. - The development team doesn't seem as focuse
Tricia C.
Small-Business (50 or fewer emp.)
4.5/5
"Great Customer Service"
What do you dislike about Tracker?
I wish the training was more in-depth, I find I have to use the ticket support help to get the things I need created, reports, placement emails etc.
The reporting, trackability, ease of use Review collected by and hosted on G2.com.
Reports could be a little easier to make ourselves Review collected by and hosted on G2.com.
After using many staffing software in prior workplaces, I found BPM to be the Best Value Staffing CRM Review collected by and hosted on G2.com.
There is not a whole lot I like about BPM. More free training will help Review collected by and hosted on G2.com.
Great feedback! We have recently launched weekly (free) training webinars and plan to add even more. Thanks for helping us grow!
Having the reports of candidates and recruiters in an easy way with the help of report section, it makes the work easier and saves the time of overviewing or taking a manual tracking in excel Review collected by and hosted on G2.com.
There is nothing like to dislike look forward to more updates and making easier ways for the work to track things about the candidates and as well clients., eg filters in the report section Review collected by and hosted on G2.com.
Tracker ATS & CRM also has an effective role in helping the human resources team speed up the recruitment process and track employee performance It is the HR team by accelerating the internal process and candidate management process, analyzing resource needs, identifying skills gaps, and supporting the pursuit of employee retention goals and then investing in their development. Review collected by and hosted on G2.com.
I think there is a benefit of cost-saving software scalability Review collected by and hosted on G2.com.
I love that this combines elements of an ATS and CRM. I can do my sales and recruiting all from one system! Review collected by and hosted on G2.com.
It takes a bit to set up. But the help desk is incredible! one call with their team, and you will be good to go! Review collected by and hosted on G2.com.
The support that we receive navigating the system Review collected by and hosted on G2.com.
We haven't found anything missing for our needs at this point Review collected by and hosted on G2.com.
I work mostly with credentialing and I was able to create a folder to track that and all of our waiting to start employees. It helps me keep everything organized. Review collected by and hosted on G2.com.
It doesn't pair with a lot of other software we use, such as for background checks and e-sign docs. Review collected by and hosted on G2.com.
TrackerRMS is easy to navigate. The usability is logical and user-friendly - everything makes sense, which wasn't the case with our previous CRM. The pricing is excellent compared to bigger CRM applications, but you still get excellent troubleshooting and problem-solving from the staff when there's an issues. Our account manager is fantastic - on top of everything. That was our biggest complaint about our previous CRM, and this team knocks it out of the park. Review collected by and hosted on G2.com.
Some kinks are still being worked out, and it's so robust that sometimes it's hard to figure something out. But the more I work in it, the more comfortable I get. Initially the help menus weren't as in-depth as they could be, but the new Academy has resolved some of that, and the appointment of a specific account manager to our company has alleviated a lot of the issues. Review collected by and hosted on G2.com.