Townscript Reviews & Product Details

Townscript Overview

What is Townscript?

Townscript Introducing "Townscript Live", an integrated virtual events platform that will help you manage event registrations, payments, and even live streaming all in one place! Also, supporting all kinds of virtual events like conferences, panel discussions, webinars, talk shows, and even virtual concerts and entertainment events. Know more: https://www.townscript.com/organize/virtual-events-platform Townscript, a self serve event ticketing platform, helps its clients with registrations and selling of tickets for their events. It is present in 27+ countries and is widely used worldwide mainly in countries like the United States of America, Canada, Indonesia, India, and Singapore. Offering: Online do it yourself (DIY), event ticketing and registration platform to sell event tickets online without any hassle irrespective of the event size ( big or small) or event type (one time or recurring). Also, helping event enthusiasts discover events taking place in their cities globally (https://bit.ly/2MyDG0P). Mission: Making online event registrations and ticketing an easy and seamless experience for event organisers and bridging the gap between organisers and enthusiasts worldwide.

Townscript Details
Website
Languages Supported
English
Product Description

Everything you need to make your event awesome. Event Ticketing, Event App and Promotional tools


Seller Details
Seller
Townscript
Company Website
Year Founded
2012
HQ Location
Pune, India
Twitter
@townscript
3,833 Twitter followers
LinkedIn® Page
www.linkedin.com
41 employees on LinkedIn®
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Townscript Screenshots

Townscript Reviews

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AP
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Simplified way of creating an event and making it live is the best thing about TownScript. After the event is created one can update the event description multiple times and also make necessary changed to the overall content is a great idea. Review collected by and hosted on G2.com.

What do you dislike?

The commission charge off course is too high, for a 500 Rs ticket the overall commission is 35 Rs (including PG charges). I think this can be made better. Also the options on payment reports can be made better, they are not very intuitive. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's a great platform to reach out to masses and if you want to sell your tickets without creating and maintaining your own Payment Gateway. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The reason I am using Townscript is to reach to wider masses and announce my event on a digital platform that can accept the payments for me which makes me free from the creation of my own Payment gateway. Also my event is been viewed by many people whom I can't reach otherwise via social media. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

It changed the way I Manage My Online Events tickets & Its so simple to use. I also think the quick Verification App for Event Managers its simple and easy at making Payment through UPI.

I have some of the Ticketing Platforms and they are a pain. Difficult to Manage Your own Events, If any Changes, Contact Customer Care raise tickets, It take lot time, But its Not with Townscript.

It was a delight Experience to use this Portal to Publish Events. Review collected by and hosted on G2.com.

What do you dislike?

No Dislikes, As Upto Now its all Good

I don't know how would be customer service, As If now I haven't needed to contact them Review collected by and hosted on G2.com.

Recommendations to others considering the product:

N/A Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Easy Event Publishing | Getting Lead of Customers which have failed to Bookings. Review collected by and hosted on G2.com.

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Founder and Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Easily accessible for generating events and very friendly interface. The best part is every money transaction is weekly basis. Review collected by and hosted on G2.com.

What do you dislike?

Nothing much but please promote every event on your social media platform. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's a great platform for every kind of evets. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are organizing various fitness events through townscript and encouraging people for good health.

The benefit is that now we can selfly organize events anytime and anywhere very easily. Review collected by and hosted on G2.com.

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External Relations and Partnerships Manager
Non-Profit Organization Management
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Townscript allows the organizers to have full access to the way tickets are sold, and you are given a very simple interface to access and control the event page. Organizers shall also have a control for sending promotional e-mailers and SMS to the whole of the email database. Townscript can limit the frequency to be used for the same option to curb over usage of the same. The marketing team shall set a monthly calendar. Review collected by and hosted on G2.com.

What do you dislike?

Nothing much, the system in itself is self-sufficient, the UI can be made better. Gets disturbed in a way because whenever i ask for payouts, there's a lumpsum deduction from my existing events which pools up to the asked amount and in turn the balances for the events get disturbed. Team, we seriously need to have a way out for this one and I'm sure the team will have a way out. Team has a solution for any kind of challenge. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

None as such. Just use it as it is easy to understand and no hassle of communicating with a team Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

None for now. Nothing much, the system in itself is self-sufficient, the UI can be made better. Review collected by and hosted on G2.com.

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Race Organizer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

* Do it yourself

* Great User interface

* All options while creating tickets you can think of

* Excellent support staff who always focus on giving you a solution\

* Chose the payout frequency Review collected by and hosted on G2.com.

What do you dislike?

Yet to find one, but if you stress one, the Email interface used to send mass communication. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

We are running race organizers and organize multiple races every year. Through townscript, we are able to create & manage the event all by ourselves. The tickets & the event page are created by us through the portal and participants register and pay on the event page. Bank account where you want the payout is configured by us and the money flows to your account flawlessly according to the frequency you set with clear invoice & transaction summary. What more can we ask for? Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are running race organizers and organize multiple races every year. Through townscript, we are able to create & manage the event all by ourselves. The tickets & the event page are created by us through the portal and participants register and pay on the event page. Bank account where you want the payout is configured by us and the money flows to your account flawlessly according to the frequency you set with clear invoice & transaction summary. What more can we ask for? Review collected by and hosted on G2.com.

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Managing Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

User Interface, Uploading, Customer Support, Real time reports.

Best usage for me is that i don't have to take up queries every time, i just share the event link from townscript and my user can easily understand and purchase tickets directly. Review collected by and hosted on G2.com.

What do you dislike?

Slow Promotion, Less than expectation selling, Less Tags available,

Sometimes it becomes very difficult to justify the exact tag of my event, as i mostly work on innovative and new events, i would suggest to provide more tags or at least provide a way to introduce a tag. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is a must use or at least must to try platform, it's a pleasure gift for all event organizers as well as the event promoters, if you put up any event on townscript, you can rely on them for your marketing as well as selling. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Easy Ticketing and a more user friendly way to promote my events and also to provide secure ticketing platform for my attendees. Review collected by and hosted on G2.com.

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Search Engine Marketing Specialist
Computer Software
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Easy user interface

More user-friendly features.

Easy Payment options

Search engine visibility for the event Review collected by and hosted on G2.com.

What do you dislike?

I don't think any right now. Because no other event management platforms are giving features like this. They give instant help from their customer support team. Prakhar helped me to do better for my event management. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Anyone who wished to create any small or events can use townscript for sure. They have the bundle of data to kick your event to the next level by reaching right audience. It also has numerous facilities to ease your event management. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I send bulk messages for free by uploading my data. Review collected by and hosted on G2.com.

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CM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

TS team is very supportive when it comes to running an event ad in the platform when i started working with the team they just ask my email and a few details after some time my event was live and started getting leads from the very first day

also the payment system is very transparent and the rate of charge is lower than any event portal Review collected by and hosted on G2.com.

What do you dislike?

Nothing as such, i found townscirpt is good as per my knowledge Review collected by and hosted on G2.com.

Recommendations to others considering the product:

best event services Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Getting leads, and the fast process of organizing the event Review collected by and hosted on G2.com.

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Business Development Manager
Education Management
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

It is easy to create and promote an event. The application developers are providing additional promotional support. Best of all they don't charge a penny for free events. Review collected by and hosted on G2.com.

What do you dislike?

I guess, the UI can be improved. I think the team must be on it and I wish them all the best. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Try it out and then decide for yourself. Since free events can be posted without any cost, it is worth giving it a shot. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We wanted to reach out to people for a free event. Most of the websites charge some amount even for a free event. For big firms, that might not be an issue, but for cash crunched smaller firms it is difficult. Townscript solves that problem. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Ease in creating event & managing participants Review collected by and hosted on G2.com.

What do you dislike?

Nothing much, the system in itself is self-sufficient. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

You can go ahead without a doubt, commission is little high but thats Ok. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Well we are able to promote our event with ease, and it provide ease integration with our website for our event, Review collected by and hosted on G2.com.

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NA
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

1. Simple user interface and ticketing flow.

2. Fast to load and process payment.

3. Ticketing partner to almost every Marathon so familiarity and trust. Review collected by and hosted on G2.com.

What do you dislike?

1. There has to be an account feature for end users. I have bought 5 tickets from the site and yet Inhave to enter all my details every time.

2. If not an account then at least from the mobile number verification the site should show the previously booked tickets. I'm afraid someday I'll book two Marathons on the same date.

3. More information from organizers should be mandatory before going live with their tickets, like BIB collection dates and location (with Google maps link). Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I'm just a guy who buys tickets, this question and the next one are meant for organizers. Review collected by and hosted on G2.com.

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Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Townscript handled the online registration, payment gateway for our Nellai marathon event and also provided Timing Services. The set up and registration process was extremely seamless. The user experience was flawless.

We also worked with Townscript for Timing services for the 10k and 21k. They delivered the Timing chips and registration bibs on time. The entire team guided us throughout the event. Calls would be returned immediately and they would be very patient in explaining the process.

If they made an error, it would be rectified instantly.

Review collected by and hosted on G2.com.

What do you dislike?

None. The Townscript team was perfect. There is nothing for me to add in this question Review collected by and hosted on G2.com.

Recommendations to others considering the product:

None. The Townscript team will guide you through ever step. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Townscript helped with the registration process and Timing. The entire process was so seamless and developed with user experience as a focal point Review collected by and hosted on G2.com.

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Marketing Specialist
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

You have many useful features that help you create your event and advertising campaigns in less time than you actually invested before to get the same results. Review collected by and hosted on G2.com.

What do you dislike?

Simple interface loading errors, nothing serious to limit my speed and efficiency on the platform, all good for now! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

it into consideration, it is a very simple platform to use! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Get 100% profit by working less time Review collected by and hosted on G2.com.

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Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Not only as a user but also as an event organizer, Townscript has been a create platform. Eventours Travels LLP, as a travel company that is focussed on curating travel embedded with events has very successfully used townscript platform for all our online promotions. Review collected by and hosted on G2.com.

What do you dislike?

Well nothing much to dislike. It would be great of the adding tickets has a copy button too. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It has greatly benefited in making our brand known to a wider audience. Review collected by and hosted on G2.com.

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Chief Solution Officer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Townscript is a quite straightforward and intuitively clear platform to start, manage, and monitor your event and acquired tickets. It's also important that the platform can REALLY reach prospective visitors and make their decision simple and easy to realize. Our team was very satisfied with the results we've got from the platform Review collected by and hosted on G2.com.

What do you dislike?

Actually, having seen quite a few platforms in different areas, I must admit that Townscript delivers what it promises. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Highly recommended. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

When preparing our 1st (154th overall) Startup Battle in India we needed effective tools to reach the potential visitor and we must admit that Townscript one of the best: we've got feedback compared with several other tools combined! Review collected by and hosted on G2.com.

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Chief Operating Officer - India
Transportation/Trucking/Railroad
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The DIY platform has been really helpful for us to create and post the events. It was a very simple process and the seamless flow made it even easier. Review collected by and hosted on G2.com.

What do you dislike?

The images get cropped and it sort of reduces the impact of the original image that we upload. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The best thing about Townscript for me was that I didn't have to worry about having a website or having leads for conducting an event. I am new to the business and by using Townscript, everything was taken care of. Review collected by and hosted on G2.com.

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Founder and President
Education Management
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The platform can be used by anyone even without a background in software. The newer event management tools make it very easy to track all the registrants. The form provided makes it easy to collect relevant in one place. Review collected by and hosted on G2.com.

What do you dislike?

The fees are slightly on the higher end. This could be reduced. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Do give it a try. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I am using Townscript as an online registration medium. This helps me not get into the hassle of setting up a separate payment gateway. Review collected by and hosted on G2.com.

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UP
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Hi,

I ain't much of a tech-savvy guy, but after being with townscript to promote a photography workshop we are doing, It's so easy, cant hardly believe, even I could do it and nothing is rocket science..cheers guys, definitely will be going ahead only with townscript in the future. Review collected by and hosted on G2.com.

What do you dislike?

Nothing much, except for the part about adding a Buy Now tab to our FB page, so maybe have to spend some time with the FB guys, I mean their Help, to find out how to do custom tabs in there. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The Simplest & The Best, dont need any brainstorming to work on this platform, ideal fro me, best for those who wanna promote their events. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Benefits are lot...as I said I am really 100% satisfied with the simplicity, though I would suggest if there is a possibilty of giving a background for the Description page, or add photos ( I mean with custom resizing and positioning), would be helpful. Review collected by and hosted on G2.com.

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Space and experience design
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Town-script has all the basic features. In addition to that integrations (FB page), ability to create add-ons for tickets, ticket categories, post-publish editing, paypal integrations, off-line payments, rich HTML editor customization discounting etc. I like also liked the Help and support section. I moved out from a different website where I had a bad ticketing experience, but I liked simple yet customization features of TOWNSCRIPT. Review collected by and hosted on G2.com.

What do you dislike?

There is nothing as of now, I am anew user but pretty much satisfied. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are in India, there is nothing like it. Top-notch support too :) Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I guess online ticketing management has been a so easy. I like customizations the most as well as pos-editing features. Review collected by and hosted on G2.com.

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Founder & Lead AI Engineer
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

It's very instuitive and easy to use. It was very quick and easy to set up. Also, we got a few bookings without any marketing (may be because of relevant or bigger audience here) Review collected by and hosted on G2.com.

What do you dislike?

I was unsure as to how would my fb or other marketing would connect to this. But I feel that's because it was the first we tried Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We got attention from your regular audience Review collected by and hosted on G2.com.

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AA
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

They make payment for the sale of ticket within 24 hours of the sale of the ticket. This helps with the cash flow of the business. I also like their API using which the customers land on my website but the ticketing happens at the background in Townscript. Review collected by and hosted on G2.com.

What do you dislike?

The UI and UX could improve for easier usage. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We host art workshops across India building the largest such platform for artists to showcase their talent and for common folks to learn new art form every weekend. The customer support has been phenomenal. Review collected by and hosted on G2.com.

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Co-Founder
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The best thing which I like about townscript is its simplicity and easy to use interface Review collected by and hosted on G2.com.

What do you dislike?

nothing as of now, you get everything you require in a single platform Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We hold events every year in different parts of the country and townscript allows us to do it hassle free Review collected by and hosted on G2.com.

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Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

user friendly portal

right audience targeting

hassle free transcations

friendly customer service Review collected by and hosted on G2.com.

What do you dislike?

nothing in specific that needs improvement Review collected by and hosted on G2.com.

Recommendations to others considering the product:

good platform Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

havent faced any issue yet Review collected by and hosted on G2.com.

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AE
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Townscript as a platform is quite easy to use, user friendly, and as an event organiser, we have lots of various promotional options for tickets as well. Review collected by and hosted on G2.com.

What do you dislike?

Configuration is a quite slow, sometimes the audience find errors in loading pages. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's really amazing, must give out a try. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It's been our core ticketing platform. it is quite user-friendly. Review collected by and hosted on G2.com.

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Digital MarCom Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Creating and hosting the events on townscript is easy and fast process. Review collected by and hosted on G2.com.

What do you dislike?

Maybe the interface can be more minimal. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Best event hosting platform. Easy ticketing and payment intake. Data of the attendees are also easily accessible. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The ticketing and on event check-in process is very easy.

Getting the attendee data and sending them mailers is really helpful. Review collected by and hosted on G2.com.

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