--- title: Townhall (previously Townscript) Reviews meta_title: 'Townhall (previously Townscript) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 117 reviews by the users' company size, role or industry to find out how Townhall (previously Townscript) works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 117 scale: '5' date_modified: '2026-07-17' parent_category: name: Event Management url: https://www.g2.com/categories/event-management --- # Townhall (previously Townscript) Reviews **Vendor:** Townscript **Category:** [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing) **Average Rating:** 4.7/5.0 **Total Reviews:** 117 ## About Townhall (previously Townscript) Townhall is the world's first deep hybrid events technology platform. The company was founded with the vision that taking care of in-person and virtual attendees should not feel like running two different events. With its hybrid native technology, Townhall helps event organisers manage both in-person and virtual attendees on a single platform resulting in equal experience to both across all event needs such as Networking, Q&A, Speaker Sessions, Exhibition Booths, and more. With customers in over 27 countries, Townhall has served over 50,000 events across all formats - in-person, virtual, and hybrid. BookMyShow, India's leading Online Entertainment Platform, and top angels from the Indian startup ecosystem have invested in Townhall. With Covid resulting in huge technological shifts in the events industry, Townscript, a pre-event technology company transformed itself into an end-to-end (pre, during and post) deep hybrid event technology for organisers to successfully host highly engaging hybrid and virtual events. During this transformation Townscript was rebranded as Townhall. Townhall's Mission: Bringing people together to advance their business or social purpose ## Townhall (previously Townscript) Pros & Cons **What users like:** - Users appreciate the **user-friendly interface** of Townhall, making event management straightforward and enjoyable for everyone. (5 reviews) - Users commend Townhall for its **seamless event management** , ensuring easy hybrid event execution with great participant engagement. (5 reviews) - Users appreciate the **seamless attendee management** of Townhall, enhancing engagement for hybrid events effortlessly. (3 reviews) - Users value Townhall's **seamless support and unique features** for hybrid events, enhancing engagement and ease of use. (3 reviews) - Users highlight the **seamless live streaming** capabilities of Townhall, enhancing engagement and simplifying hybrid event management. (3 reviews) - Community Engagement (2 reviews) - Customer Support (2 reviews) - Easy Setup (2 reviews) - Engagement (2 reviews) - Experience (2 reviews) **What users dislike:** - Users note the **absence of certain features** in Townhall, but appreciate the team's commitment to customization. (1 reviews) ## Townhall (previously Townscript) Reviews ### 1. The best platform to ensure smooth registrations **Rating:** 5.0/5.0 stars **Reviewed by:** Ashwini H. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2018 **What do you like best about Townhall (previously Townscript)?** From registrations till the generation of tickets, the process is hassle-free. Even the quality of service is great. Queries are answered efficiently and effectively. The support from the team is incredible. **What do you dislike about Townhall (previously Townscript)?** Townscript has not given us any chance to dislike anything. **Recommendations to others considering Townhall (previously Townscript):** Townscript is the best. Please consider using their services soon. The quality of service is up to mark. Creates a positive difference for the event. **What problems is Townhall (previously Townscript) solving and how is that benefiting you?** We are organising a conference and were facing problems with registrations. However, Townscript has made the whole process easy. We are also getting more registrations. ### 2. Seamless event ticketing platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Jinal S. | Associate, Venture Capital & Private Equity, Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2018 **What do you like best about Townhall (previously Townscript)?** The transparency in terms of what the platform offers, and the way pricing works. Everything was straightforward and the users were happy with their experience. Definitely using Townscript for all the future events! **What do you dislike about Townhall (previously Townscript)?** I was completely satisfied with the offering and services. **What problems is Townhall (previously Townscript) solving and how is that benefiting you?** I used Townscript to conduct events. ### 3. Smooth customer experience **Rating:** 5.0/5.0 stars **Reviewed by:** Shubham S. | Content & Community, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2018 **What do you like best about Townhall (previously Townscript)?** Used Twonscript to organise a user meetup. Pre sales support was amazing by town script team. Once we started using the product, it was so self intuitive that didn't need to contact anyone during the whole process. Truly DIY. **What do you dislike about Townhall (previously Townscript)?** Nothing significant. **What problems is Townhall (previously Townscript) solving and how is that benefiting you?** Organising paid ticketing events smoothly . For people like me who do not do this all days of the year, townscript gives me a plug n play kind of service. ### 4. Most user friendly event ticketing platform I've ever used! **Rating:** 5.0/5.0 stars **Reviewed by:** Sheetal Kumar A. | Director, Commercial Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2018 **What do you like best about Townhall (previously Townscript)?** Their intuitive platform and user friendly interface, and the ease of reaching the team with queries 24/7 made the entire experience very smooth. **What do you dislike about Townhall (previously Townscript)?** I couldn't list recurring events but I think they've enabled it now. **What problems is Townhall (previously Townscript) solving and how is that benefiting you?** I organised events for my company including employee training and employee get-aways. ### 5. Superb Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2019 **What do you like best about Townhall (previously Townscript)?** The Townscript team is very supportive and they are doing everything to keep the customers satisfied. Kudos to team Townscript. **What do you dislike about Townhall (previously Townscript)?** They need to have implement affiliate marketing section and get listed in Zapier. **What problems is Townhall (previously Townscript) solving and how is that benefiting you?** We keep doing events mostly every weekends. So it helps us in getting the registrations. ### 6. Easy,simple,user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2019 **What do you like best about Townhall (previously Townscript)?** We had wonderful experience with townscript for our dream event...ticket booking experience for delegates were very easy and made our work very simple **What do you dislike about Townhall (previously Townscript)?** Not too much to say, but to mention one they could improve in ticket sales for event **What problems is Townhall (previously Townscript) solving and how is that benefiting you?** Ticket selling for our events ### 7. Drive registrations for events **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2019 **What do you like best about Townhall (previously Townscript)?** Dashboard is user friendly, Easy to export reports, Provides analytics to know the traffic received from other platforms **What do you dislike about Townhall (previously Townscript)?** Doesn't support GIFs or video formats Inaccurate data at times High percentage of commission **What problems is Townhall (previously Townscript) solving and how is that benefiting you?** To drive registrations for monthly events and seminars ok ### 8. Good prices **Rating:** 5.0/5.0 stars **Reviewed by:** Shriya N. | Assistant Manager - Product Control, Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** September 20, 2018 **What do you like best about Townhall (previously Townscript)?** I haven't come across any platform offering better prices than this, the other platform promise low but end up paying more by way of fees and charges etc. **What do you dislike about Townhall (previously Townscript)?** Not a fan of UI color scheme but seems to work with users. **What problems is Townhall (previously Townscript) solving and how is that benefiting you?** It is affordable and offers great price, also helps us to reach a larger customer base to sell my tickets and promoting ### 9. Promises met expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Manoneet S. | Manager, Global Commercial Business - Credit Risk Strategy, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2018 **What do you like best about Townhall (previously Townscript)?** The features of the platform, the transparency of the team and the way team dealt with last minute changes. **What do you dislike about Townhall (previously Townscript)?** The content of website was available only in English and I'd love for Townscript to be available in different languages in different countries. **What problems is Townhall (previously Townscript) solving and how is that benefiting you?** I used TS to sell tickets for my last startups events for colleagues and for team building activities. TS made the whole process very seamless. ### 10. A complete solution to your payment portal musings. **Rating:** 5.0/5.0 stars **Reviewed by:** Shubham S. | Intern, Telecommunications, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2018 **What do you like best about Townhall (previously Townscript)?** Ease of Use, Great Platform and Awesome customer support. **What do you dislike about Townhall (previously Townscript)?** I haven't experienced any specific drawback. **Recommendations to others considering Townhall (previously Townscript):** Go for it. **What problems is Townhall (previously Townscript) solving and how is that benefiting you?** Payment portal for my event. ### 11. Simple, intuitive and comprehensive platform for DIY event management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Outsourcing/Offshoring | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2018 **What do you like best about Townhall (previously Townscript)?** I was surprised at the ease with which a new user can navigate through the Townscript platform. Event management decision flows are very well set up and the team is at hand at all times for helping with any specific requests. I would recommend TS to any professional firm looking for a DIY event and ticketing platform. **What do you dislike about Townhall (previously Townscript)?** Nothing at all. The team was totally transparent about the commercials during initial discussions and delivered what was committed. **What problems is Townhall (previously Townscript) solving and how is that benefiting you?** The biggest benefit that townscript provided was end to end visibility and control over our public event administration. ### 12. Great team and extremely simple DIY interface. **Rating:** 5.0/5.0 stars **Reviewed by:** RAJEEV C. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2018 **What do you like best about Townhall (previously Townscript)?** Ease of use, interface and user journey is fantastic. **What do you dislike about Townhall (previously Townscript)?** Reporting and MIS, only one dimensional view to reporting. There is scope for great MIS for organisers but that is not in the radar despite regular feedback. **Recommendations to others considering Townhall (previously Townscript):** IMPROVE MIS AND REPORTING. **What problems is Townhall (previously Townscript) solving and how is that benefiting you?** Audience Registrations and ease of managing relationship and engagement with the audience on an on-going basis. ### 13. Great experience of Townscript **Rating:** 4.0/5.0 stars **Reviewed by:** Niladri C. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2018 **What do you like best about Townhall (previously Townscript)?** They have been able to generate some leads for the evnt and also create market awareness. The pricing and service is great. **What do you dislike about Townhall (previously Townscript)?** Nothing is of my dislike as of now in this event **What problems is Townhall (previously Townscript) solving and how is that benefiting you?** Getting delegates for the largest global devops event in India ### 14. Surely Recommend It!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2018 **What do you like best about Townhall (previously Townscript)?** Simpler UI, Easy Transactions and Event Creation, Easy Data Tracking **What do you dislike about Townhall (previously Townscript)?** I don't think so i have any dislike about the product. **Recommendations to others considering Townhall (previously Townscript):** It's really nice **What problems is Townhall (previously Townscript) solving and how is that benefiting you?** Ticketing of a Non Profit Event ### 15. A One stop destination for your event ticketing needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2018 **What do you like best about Townhall (previously Townscript)?** The one fact that stood out for me was that they understood and cared for our event and accordingly designed the ticketing page despite us not instructing them. **What do you dislike about Townhall (previously Townscript)?** As of now I haven't come across any particular drawback of choosing townscript **What problems is Townhall (previously Townscript) solving and how is that benefiting you?** Town script has helped us bring in participants for our tournament and has made the registration quite non-monotonous ### 16. Great platform **Rating:** 5.0/5.0 stars **Reviewed by:** Hridayesh G. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2018 **What do you like best about Townhall (previously Townscript)?** ease of use and collecting payments from customers **What do you dislike about Townhall (previously Townscript)?** there is nothing do dislike. fully satisfied. **What problems is Townhall (previously Townscript) solving and how is that benefiting you?** organizing events for the company. ### 17. Great experience. Super efficient, just what you need. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2018 **What do you like best about Townhall (previously Townscript)?** Transparent pricing, brilliant customer service and easy to use portal. Would definitely use them again. **What do you dislike about Townhall (previously Townscript)?** Nothing springs to mind. I think they’re very professional overall. **What problems is Townhall (previously Townscript) solving and how is that benefiting you?** I’ve been using it to organise events and ## Townhall (previously Townscript) Discussions - [How do I use your marketing solutions](https://www.g2.com/discussions/26514-how-do-i-use-your-marketing-solutions) - 1 comment, 1 upvote - [Being a regular user for booking various marathons event online using Townscript ?](https://www.g2.com/discussions/being-a-regular-user-for-booking-various-marathons-event-online-using-townscript) - 1 comment, 1 upvote - [How do I contact a security person regarding a flaw](https://www.g2.com/discussions/13661-how-do-i-contact-a-security-person-regarding-a-flaw) - 1 comment, 1 upvote - [How do I add the buy now tab in my fb page?](https://www.g2.com/discussions/13313-how-do-i-add-the-buy-now-tab-in-my-fb-page) - 1 comment, 1 upvote - [How can a startup company collaborate with Townscript so they can promote it to the best?](https://www.g2.com/discussions/13284-how-can-a-startup-company-collaborate-with-townscript-so-they-can-promote-it-to-the-best) - 1 comment, 1 upvote - [View Townhall (previously Townscript) pricing details and edition comparison](https://www.g2.com/products/townhall-previously-townscript/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-22+03%3A34%3A01+-0500&secure%5Bsession_id%5D=61bd4f4b-3cd2-49cf-b7be-1d77b6217818&secure%5Btoken%5D=fa544b6cd0a52da33dc09a863f9a577fc339e0fd6501c527dea4f2f183255640&format=llm_user) ## Townhall (previously Townscript) Features **Registration** - Event creation - User registration process - Payment processing - Mobile check-in - On-site tickets and registration **Event Networking** - Meeting Scheduling - Integration / APIs - Virtual Networking - Communication Tools - Attendee Profiles **Generative AI** - AI Text Generation **Marketing and Communications** - Event website creation - Email automation - Email customization - Contact list management - Social media promotion - Lead generation and retrieval **Event Intelligence** - Meeting Reports - Prospect Intelligence - Lead Capture - AI-Powered Matchmaking **Agentic AI - Event Registration & Ticketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Agentic AI - Event Networking and Matchmaking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Townhall (previously Townscript) Alternatives - [Eventbrite](https://www.g2.com/products/eventbrite/reviews) - 4.3/5.0 (909 reviews) - [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) - 4.3/5.0 (2,231 reviews) - [Webex Events & Webinars](https://www.g2.com/products/webex-events-webinars/reviews) - 4.6/5.0 (1,057 reviews)