---
title: Townhall (previously Townscript) Reviews
meta_title: 'Townhall (previously Townscript) Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter 117 reviews by the users' company size, role or industry
  to find out how Townhall (previously Townscript) works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 117
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: Event Management
  url: https://www.g2.com/categories/event-management
---


# Townhall (previously Townscript) Reviews
**Vendor:** Townscript  
**Category:** [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 117
## About Townhall (previously Townscript)
Townhall is the world&#39;s first deep hybrid events technology platform. The company was founded with the vision that taking care of in-person and virtual attendees should not feel like running two different events. With its hybrid native technology, Townhall helps event organisers manage both in-person and virtual attendees on a single platform resulting in equal experience to both across all event needs such as Networking, Q&amp;A, Speaker Sessions, Exhibition Booths, and more. With customers in over 27 countries, Townhall has served over 50,000 events across all formats - in-person, virtual, and hybrid. BookMyShow, India&#39;s leading Online Entertainment Platform, and top angels from the Indian startup ecosystem have invested in Townhall. With Covid resulting in huge technological shifts in the events industry, Townscript, a pre-event technology company transformed itself into an end-to-end (pre, during and post) deep hybrid event technology for organisers to successfully host highly engaging hybrid and virtual events. During this transformation Townscript was rebranded as Townhall. Townhall&#39;s Mission: Bringing people together to advance their business or social purpose



## Townhall (previously Townscript) Pros & Cons
**What users like:**

- Users appreciate the **user-friendly interface** of Townhall, making event management straightforward and enjoyable for everyone. (5 reviews)
- Users commend Townhall for its **seamless event management** , ensuring easy hybrid event execution with great participant engagement. (5 reviews)
- Users appreciate the **seamless attendee management** of Townhall, enhancing engagement for hybrid events effortlessly. (3 reviews)
- Users value Townhall&#39;s **seamless support and unique features** for hybrid events, enhancing engagement and ease of use. (3 reviews)
- Users highlight the **seamless live streaming** capabilities of Townhall, enhancing engagement and simplifying hybrid event management. (3 reviews)
- Community Engagement (2 reviews)
- Customer Support (2 reviews)
- Easy Setup (2 reviews)
- Engagement (2 reviews)
- Experience (2 reviews)

**What users dislike:**

- Users note the **absence of certain features** in Townhall, but appreciate the team&#39;s commitment to customization. (1 reviews)

## Townhall (previously Townscript) Reviews
  ### 1. End users deserve more functionality

**Rating:** 2.5/5.0 stars

**Reviewed by:** Nishant T. | NA, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 13, 2019

**What do you like best about Townhall (previously Townscript)?**

1. Simple user interface and ticketing flow.
2. Fast to load and process payment.
3. Ticketing partner to almost every Marathon so familiarity and trust.

**What do you dislike about Townhall (previously Townscript)?**

1. There has to be an account feature for end users. I have bought 5 tickets from the site and yet Inhave to enter all my details every time. 
2. If not an account then at least from the mobile number verification the site should show the previously booked tickets. I'm afraid someday I'll book two Marathons on the same date.
3. More information from organizers should be mandatory before going live with their tickets, like BIB collection dates and location (with Google maps link).

**What problems is Townhall (previously Townscript) solving and how is that benefiting you?**

I'm just a guy who buys tickets, this question and the next one are meant for organizers.

  ### 2. SuperQuick Townscript

**Rating:** 3.0/5.0 stars

**Reviewed by:** KRISHAN GOPAL M. | MARKETING MANAGER, Oil & Energy, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 26, 2019

**What do you like best about Townhall (previously Townscript)?**

I really like the super quick services of townscript.

**What do you dislike about Townhall (previously Townscript)?**

Townscript processing charges are very high. For a regular customer there should be some discount code and loyalty points.

**Recommendations to others considering Townhall (previously Townscript):**

Its very good, fast and easy to use.

**What problems is Townhall (previously Townscript) solving and how is that benefiting you?**

I am a regular marathon runner and i enjoy doing bookings with townscript.


## Townhall (previously Townscript) Discussions
  - [How do I use your marketing solutions](https://www.g2.com/discussions/26514-how-do-i-use-your-marketing-solutions) - 1 comment, 1 upvote
  - [Being a regular user for booking various marathons event online using Townscript ?](https://www.g2.com/discussions/being-a-regular-user-for-booking-various-marathons-event-online-using-townscript) - 1 comment, 1 upvote
  - [How do I contact a security person regarding a flaw](https://www.g2.com/discussions/13661-how-do-i-contact-a-security-person-regarding-a-flaw) - 1 comment, 1 upvote
  - [How do I  add the buy now tab in my fb page?](https://www.g2.com/discussions/13313-how-do-i-add-the-buy-now-tab-in-my-fb-page) - 1 comment, 1 upvote
  - [How can a startup company collaborate with Townscript so they can promote it to the best?](https://www.g2.com/discussions/13284-how-can-a-startup-company-collaborate-with-townscript-so-they-can-promote-it-to-the-best) - 1 comment, 1 upvote

- [View Townhall (previously Townscript) pricing details and edition comparison](https://www.g2.com/products/townhall-previously-townscript/reviews?filters%5Bnps_score%5D%5B%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-13+00%3A38%3A20+-0500&secure%5Bsession_id%5D=b44a870f-742d-48d4-bc4d-d7888294ffee&secure%5Btoken%5D=b796130e94f9e9a868fd3c1c0d44415e882902f9b9e589befcf4669af1c0eb30&format=llm_user)

## Townhall (previously Townscript) Features
**Registration**
- Event creation
- User registration process
- Payment processing
- Mobile check-in
- On-site tickets and registration
- Online Registration
- Visitor Registration
- Visitor Registration
- Multi-Event
- Group Registration
- Online Registration
- Event Registration
- Class Registration
- Online Ticketing
- Season Tickets
- Electronic Payments

**Event Networking**
- Meeting Scheduling
- Integration / APIs
- Virtual Networking
- Communication Tools
- Attendee Profiles

**Generative AI**
- AI Text Generation
- Generative AI
- SMS Reminders

**Marketing and Communications**
- Event website creation
- Email automation
- Email customization
- Contact list management
- Social media promotion
- Lead generation and retrieval
- Guest List Management
- Artist Management
- Contract/License Management
- Booking Management
- Website Management
- Attendee Management
- Registration Management
- Communication Management
- Promotions Management
- Event Management
- Wait List Management
- Marketing Automation
- Badge Management
- Support Ticket Management
- Survey/Poll Management
- Discount Management
- Refund Management
- Forms Management
- Calendar Management
- Venue Management
- Customer Data Management
- Attendance Management
- Help Desk Management
- Employee Management

**Event Intelligence**
- Meeting Reports
- Prospect Intelligence 
- Lead Capture
- AI-Powered Matchmaking

**Agentic AI - Event Registration & Ticketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Third-Party Integrations
- Social Media Integration

**Additional Functionality**
- Barcode/Ticket Scanning
- Activity Dashboard
- Alerts/Notifications
- Event Scheduling
- Customizable Forms
- Mobile Access
- Drag & Drop
- Reporting & Statistics
- API
- Surveys & Feedback
- Event Ticketing
- Customizable Templates
- Confirmations/Reminders
- AI Copilot
- Customizable Reports
- Customizable Branding
- Real-Time Updates
- Event Calendar
- Floor Plans & Maps
- Commenting/Notes
- Event Tracking
- Email Marketing
- Gamification
- Reporting/Analytics
- Lead Capture
- Badge Printing
- Self Check-In/Check-Out
- Data Import/Export
- Seating Map
- Offline Access
- Real-Time Data
- Multi-Language
- Real-Time Notifications
- Guest List Search
- Attendee Profiles
- Email Reminders
- QR Codes
- Attendee Segmentation
- Engagement Tracking
- Customizable Fields
- Data Synchronization
- Attendance Tracking
- Data Security
- CRM
- Self Service Portal
- Print-at-Home
- Reserved Seating
- Mobile Ticketing
- Sales Reports
- Point of Sale (POS)
- Ticket Brokering
- GDPR Compliance
- Billing & Invoicing
- Multi-Currency
- Cross Selling Functionality
- Kiosk Ticketing
- Dynamic Pricing
- Ticket Reservations

**Agentic AI - Event Networking and Matchmaking**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Townhall (previously Townscript) Alternatives
  - [Eventbrite](https://www.g2.com/products/eventbrite/reviews) - 4.3/5.0 (911 reviews)
  - [Cvent Event Marketing &amp; Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) - 4.3/5.0 (2,234 reviews)
  - [Webex Events &amp; Webinars](https://www.g2.com/products/webex-events-webinars/reviews) - 4.6/5.0 (1,057 reviews)

