Thoropass Pricing Overview

We adopted Thoropass to centralize our SOC compliance program and it paid off immediately. The platform made scoping, control mapping, and evidence collection straightforward — no more scattered spreadsheets or last-minute scramble before audits. Tasks and reminders keep owners accountable, the evidence repository is easy for auditors to navigate, and the papertrail for testing is clear and exportable. Review collected by and hosted on G2.com.

Thoropass' original pen test partner was difficult to work with, but they have since mitigated this issue and their new in house pen test solution is much better. Review collected by and hosted on G2.com.

There overall customer support and account management has been great. The team has always been helpful with questions and they provide answers quickly. Review collected by and hosted on G2.com.

The user experience of the Thoropass application could be designed better. It's lacking some features. It shows Tasks, but has no way to easily view past tasks completed and manage recurring tasks. It's more of a hack that our AM showed us. So trying to keep track of what tasks are due next month, next quarter, etc is difficult. It could be easily resolved with a Calendar and simple recurring task management.

The initial sales process was rough. We were very close to ending conversations with our sales rep. Looking back at it, I think the sales rep just didn't have great industry experience and may have been green. The sales rep's responses just came off as very shady and misleading. We couldn't get a straight answer on cost. Eventually, we had it escalated to some one in management who was able to articulate the cost of the platform. Review collected by and hosted on G2.com.