Thanx Media Reviews & Provider Details

They are wonderful to work with. Thanx offers several products that can really create a positive impact on a business, and at a fair price. However, even better than that is the level of service they provide to customers. They are quick to respond and extremely helpful at solving problems, even if the problems don't directly result from their products. Their tech employees are extremely knowledgeable and friendly. Without a doubt, one of the best companies we work with. Review collected by and hosted on G2.com.

There really isn't anything, but if I had to choose something, I'd go with price. I believe their services are well worth the cost, but wouldn't mind paying a little less. Review collected by and hosted on G2.com.

It helped us to carry out a search of sites to maximize its administration and increase the search capacity of this, thanks to its easy handling and knowledge of this Review collected by and hosted on G2.com.

thanx media helped us perform many times in the search of sites for easy administration, your team very friendly.

thanks to that we have been able to expand our site searches, they are extremely fast and efficient when it comes to having doubts, thanx media offers many services that can create something positive in a business Review collected by and hosted on G2.com.

I used the Search Engine Optimization - allowed a website I created to use a great algorithm for searching. Review collected by and hosted on G2.com.

Thanx provided suggestions during search, improving rankings.. Review collected by and hosted on G2.com.

Thanx Media has helped us to implement a faceted searching solution for our 4 websites. We have been very happy with how it works. It is fast, and there is very little down time. It provides us with some great functionality, that we could not get through the primary system we are using. We are very happy with it!

What we like the best about them, however, is how they continually go above and beyond the call of duty for us. Shreyas and Kevin at Thanx Media have both helped us work through issues, that they probably didn't have to help us out with. They just have such a good relationship with their customers, that they are always willing to help out. They are very down to earth people, and an absolute pleasure to work with! I would recommend them to anybody! Review collected by and hosted on G2.com.

The only think that is not ideal for us, is that their solution requires us to pass our data though feeds. Ideally, we would love to have all of our data pulling from our system in real time. Having to pass the info through data feeds can make things awkward if you have to get product up quickly. Data feeds are something, however, that most solutions would require, so it certainly is not anything that we would fault them for.

Another thing that isn't ideal, but again, not their fault, is that the solution we have implemented requires us to have part of our site in one platform, and another part of the site in another platform. This means that one part of the site can be down, while the other part is working. That makes it a little harder to notice when there is a problem, but again, this would be the case with many solutions. Review collected by and hosted on G2.com.

Really easy to manage site search platform, and their team is exceptionally willing to handle issues. We've increased our site search capabilities with them, and are generally pleased with the site search performance. When we've had issues to resolve they were really great in wanting to work with us. It is clear that they have a really bright future. Review collected by and hosted on G2.com.

Be mindful of the way that HawkSearch is implemented with respect to SEO. The way that we implemented caused technical issues that were preventing us from maximizing the SEO value of our site. This was a big issue for us and one that we needed to resolve quickly. I know that they are focusing on this element as well, and I expect that current and future iterations of Hawk Search will have better SEO tools. Review collected by and hosted on G2.com.

I've worked with Thanx on four different projects including search, content and mobile. They're reliable, reasonably priced and have a very smart team. All of the engagements went smoothly and I'd welcome the opportunity to work with them in the future. Review collected by and hosted on G2.com.

Nothing. They're a great long-term partner. Review collected by and hosted on G2.com.

We use Hawksearch for our websites and I like that it offers some search features that our e-commerce platform does not have. We started using Hawksearch to have better control of the search results, and to make sure customers were getting the most relevant results. Review collected by and hosted on G2.com.

So far we haven't found an easy way to get Hawksearch to integrate with our ERP system so we have been manually managing the data feeds. This has been a bit of a hassle and leaves more room for error. I feel the platform could also be more user friendly in some areas. Review collected by and hosted on G2.com.

Using Hawksearch through ThanxMedia has greatly increased our presence for site search. Our customers are able to have a better shopping experience and in turn, our conversions have increased Review collected by and hosted on G2.com.

Our initial set up with Hawksearch was below par and caused us some head aches. Now that we've strengthened our partnership with them, we are having a better experience. Review collected by and hosted on G2.com.

How responsive Thanx was when we put tickets in Review collected by and hosted on G2.com.

Since so much communication was through email, sometimes messages were construed the wrong way. Would be nice to have more phone calls. Review collected by and hosted on G2.com.

Communication. Thanx Media has always been punctual and they always strive to find the answers to questions. Review collected by and hosted on G2.com.

Sometimes their developers would get overloaded and simple tasks were not completed in a timely manner. Review collected by and hosted on G2.com.