Textmagic Reviews & Product Details

Textmagic is a business messaging platform for sending SMS and email campaigns, handling replies, and keeping conversations organized. Messages and contact history are grouped by recipient to give teams full context. You can schedule messages, use templates, segment contact lists, and track delivery and engagement, all from one workspace. Textmagic supports: - Scheduled messages and reusable templates - Two-way conversations via SMS or email - A unified view for replies across SMS, email, WhatsApp, and more - Contact management with lists and segments - Automatic opt-out handling - Bring your own number (Twilio, Vonage, etc.) - 1,000+ Zapier integrations - SMS API for custom workflows Because messaging at scale requires compliance, we support 10DLC registration (US), toll-free verification, sender ID setup, and email domain authentication with step-by-step guidance for each. Over 30,000 companies use Textmagic to run campaigns, follow up with customers, and manage day-to-day communication.

Product Website

Seller

TextMagic

Discussions

Textmagic Community

Languages Supported

English

Overview by

Priit Vaikmaa (CEO of TextMagic (We are hiring!))

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

Textmagic Integrations

(1)

Verified by Textmagic

Textmagic Media

Textmagic Demo - Send texts online with our web app

Compose and send texts online from the web to anywhere in the world.

Textmagic Demo - Have two-way conversations

SMS, WhatsApp, and more, sorted by contact.

Textmagic Demo - View a contact’s full message history

Past messages, notes, and tasks for any contact.

Create lists, apply tags, and segment by behavior or data.

Textmagic Demo - Send email campaigns witha few clicks

Add your recepients, craft your message, and choose when to send.

Textmagic Demo - Measure campaign performance

See what was delivered, opened, or ignored.

Textmagic Reviews (127)

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Andreas E.

Business owner

Small-Business (50 or fewer emp.)

12/16/2021

"SMS service of our choice"

5/5

What do you like best about Textmagic?

It has great convenience and reasonable pricing compared to others. Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

There is just nothing to complain about. Review collected by and hosted on G2.com.

Recommendations to others considering Textmagic:

We have tried different services but finally chose TextMagic because of many reasons like usability and the variety of possibilities. Last but not least it is the overall package we think is great for our size of a company. Review collected by and hosted on G2.com.

What problems is Textmagic solving and how is that benefiting you?

We use TextMagic to do parts of our customer communication. We benefit from the possibilities to reach most of our customers this way. Review collected by and hosted on G2.com.

Vassili G.

Operations Manager

Small-Business (50 or fewer emp.)

5/23/2025

"A big help to our business"

4.5/5

What do you like best about Textmagic?

We have been using TM quite intensively for the last few years. Our daily operations depend on it, so it's a lifesaver. We considered various options, but none of them suited our business needs better than TM. With the new design of our interface and other improvements, we are quite happy to continue working with TM for years to come. Customer service is good, but would be even better without outsourcing call centres. Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

When things go wrong, it's quite significant. Mostly it's beyond TM, e.g. mobile providers, but the TM customer service team always helps. There were some issues with integration with our email system, but nothing is perfect in this world, so as long as it sorted without much damage, then it's ok. Review collected by and hosted on G2.com.

Dani V.

Retail Assistant

Small-Business (50 or fewer emp.)

9/23/2025

"Good but could use some work."

3.5/5

What do you like best about Textmagic?

I like that it connects to our system and sends text messages for us. Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

Sometimes after so many texts they just don't appear anymore, you have to type the last 4 of the number and it will pop up. Review collected by and hosted on G2.com.

Response from Alexa Lemzy of Textmagic

edit

Thanks for your feedback! We’re glad Textmagic helps with your orders and appreciate you sharing the issue with texts not showing. If you run into issues again, please contact our support team so we can help.

Verified User in Sports

10/22/2025

"Best texting app"

5/5

What do you like best about Textmagic?

the usability and effectiveness of the platform Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

too expensive. there should be free option for a said limit before you can then buy a package Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

12/16/2024

"Outstanding product, outstanding value"

5/5

What do you like best about Textmagic?

Textmagic is a fantastic texting platform for my small eyecare practice. I love the pay-as-you need model, so costs go down when needs go down. Patients love it, my staff loves it, I love it! Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

No problems - Textmagic has been outstanding. Review collected by and hosted on G2.com.

Verified User in Facilities Services

9/27/2025

"Excellent customer service and a great product"

5/5

What do you like best about Textmagic?

Everything about it, easy to use and excellent customer service Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

Nothing to dislike so far, so cannot past comment Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion

6/16/2025

"Time saver"

5/5

What do you like best about Textmagic?

quick, effective, and reasonably priced service Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

I can't think of anything at this time, sorry Review collected by and hosted on G2.com.

Paul A.

Small-Business (50 or fewer emp.)

9/19/2024

"Excellent communication platform"

5/5

What do you like best about Textmagic?

Being able to setup geoups of contacts combined with templates and automated recurring messages turbo charge customer communications Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

Previously being isolated from other methods like whats app but even this has now been resolved with new additions Review collected by and hosted on G2.com.

Amanda H.

Office Manager

Small-Business (50 or fewer emp.)

7/18/2024

"Good product, easy to use"

5/5

What do you like best about Textmagic?

Can copy and paste from my desktop and sending texts are much quicker, we use it for businss Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

Can't send and receive images, photos, etc and don't believe that the person who replies understands that and there should be a message back to them saying failed or unable to send/ receive photos, we are constantly telling people this. Would be good if this feature was enabled, we are automotive business so pictures of parts, rego's kms, would be good Review collected by and hosted on G2.com.

What problems is Textmagic solving and how is that benefiting you?

In above question I said phone verification but am not sure that actually applies, I just use it to communicate with my customers in an efficent way, they can reply to messages over the weekend and after hours without interuppting my non work time

Customer communication, easy, quick, if they don't have a vociemail service Review collected by and hosted on G2.com.