1. [Home](https://www.g2.com/) 2. ... 3. [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) 4. [Textmagic Discussions](https://www.g2.com/products/textmagic/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0dc36facb2b8d7d0add40213061f593d/textmagic.png "Product Avatar Image") ![Reward for good Textmagic reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/36883/medal.svg "Reward for good Textmagic reviews") ](/products/textmagic/reviews) [ Textmagic ](/products/textmagic/reviews) (128)4.4/5 Textmagic is a business messaging platform used by 20,000+ companies to send SMS and email campaigns, automate communication workflows, and manage two-way conversations with customers and staff. It is built for operational communication (appointment reminders, delivery updates, shift alerts, payment reminders, and lead follow-up) as well as permission-based broadcasts sent to opted-in contacts. Whether you're coordinating staff, following up with customers, or sending time-sensitive alerts, Textmagic gives your team a reliable way to do it. Up and running in minutes, no contracts required. Business SMS Send bulk SMS campaigns, alerts, and reminders to opted-in contacts. Manage dedicated local numbers, toll-free numbers, 10DLC numbers, and Sender IDs. MMS is supported in the US and Canada, and automatic STOP opt-out handling keeps every send compliant. Automation flows Create follow-ups, drip campaigns, and automated sequences that run across SMS and email. Triggers fire on dates, keywords, contact actions, and real-time behavior, so the right message goes out at the right moment without manual intervention. Shared team inbox Manage replies from SMS, live chat, WhatsApp, Facebook Messenger, and Instagram in one shared inbox. Conversations are grouped by recipient with full history, notes, and assignments. Email campaigns Send operational and promotional email campaigns globally with a drag-and-drop builder, delivery tracking, and open and click reporting. Compliance and security SOC 2 Type II certified and GDPR compliant. Includes consent tracking, opt-out handling, 10DLC registration support, and toll-free verification. Teams across healthcare, real estate, construction, and ecommerce use Textmagic to reduce no-shows, speed up response times, and keep communication running without adding headcount. See for yourself with a free trial. No credit card required, full feature access from day one. Show More * * * ### 63.0 Nps Score Already have Textmagic? ### All Textmagic Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 2 years ago More Options - [ # What are the benefits and drawbacks of using TextMagic for SMS marketing, and what could be improved? ](/discussions/what-are-the-benefits-and-drawbacks-of-using-textmagic-for-sms-marketing-and-what-could-be-improved) What are the benefits and drawbacks of using TextMagic for SMS marketing, and what could be improved? [ Phone Verification Software ](https://www.g2.com/tags/phone-verification-software)[ SMS Marketing Software ](https://www.g2.com/tags/sms-marketing-software) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Textmagic+questions+and+get+answers+from+expert+users+in+our+Textmagic+Discussions+section.&title=Textmagic+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftextmagic%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Textmagic+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftextmagic%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftextmagic%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Textmagic+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftextmagic%2Fdiscuss%0aAsk+Textmagic+questions+and+get+answers+from+expert+users+in+our+Textmagic+Discussions+section.) 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[ SMS Marketing Software ](https://www.g2.com/tags/sms-marketing-software) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Textmagic+questions+and+get+answers+from+expert+users+in+our+Textmagic+Discussions+section.&title=Textmagic+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftextmagic%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Textmagic+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftextmagic%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftextmagic%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Textmagic+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftextmagic%2Fdiscuss%0aAsk+Textmagic+questions+and+get+answers+from+expert+users+in+our+Textmagic+Discussions+section.) 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[ SMS Marketing Software ](https://www.g2.com/tags/sms-marketing-software) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Textmagic+questions+and+get+answers+from+expert+users+in+our+Textmagic+Discussions+section.&title=Textmagic+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftextmagic%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Textmagic+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftextmagic%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftextmagic%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Textmagic+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftextmagic%2Fdiscuss%0aAsk+Textmagic+questions+and+get+answers+from+expert+users+in+our+Textmagic+Discussions+section.) 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[ SMS Marketing Software ](https://www.g2.com/tags/sms-marketing-software) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Textmagic+questions+and+get+answers+from+expert+users+in+our+Textmagic+Discussions+section.&title=Textmagic+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftextmagic%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Textmagic+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftextmagic%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftextmagic%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Textmagic+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftextmagic%2Fdiscuss%0aAsk+Textmagic+questions+and+get+answers+from+expert+users+in+our+Textmagic+Discussions+section.) 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[ SMS Marketing Software ](https://www.g2.com/tags/sms-marketing-software) * * * (true)\<0\>0\>Upvotes (false) * * * 3 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Textmagic+questions+and+get+answers+from+expert+users+in+our+Textmagic+Discussions+section.&title=Textmagic+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftextmagic%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Textmagic+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftextmagic%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftextmagic%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Textmagic+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftextmagic%2Fdiscuss%0aAsk+Textmagic+questions+and+get+answers+from+expert+users+in+our+Textmagic+Discussions+section.) 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[ SMS Marketing Software ](https://www.g2.com/tags/sms-marketing-software) * * * (true)\<0\>0\>Upvotes (false) * * * 5 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Textmagic+questions+and+get+answers+from+expert+users+in+our+Textmagic+Discussions+section.&title=Textmagic+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftextmagic%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Textmagic+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftextmagic%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftextmagic%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Textmagic+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftextmagic%2Fdiscuss%0aAsk+Textmagic+questions+and+get+answers+from+expert+users+in+our+Textmagic+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Textmagic+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftextmagic%2Fdiscuss%0aAsk+Textmagic+questions+and+get+answers+from+expert+users+in+our+Textmagic+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") GM Loading... [Gerard M.](https://www.g2.com/users/2188819d-db9d-4777-b473-c778f8eb0ca5 "Gerard M.") • almost 7 years ago consultant consultant More Options - [ # will the notification feature of unreceived messages be worked on in the near future? ](/discussions/will-the-notification-feature-of-unreceived-messages-be-worked-on-in-the-near-future) When a message has been sent but has not been delivered or received by the intended client, there is no notification to the same effect. [ SMS Marketing Software ](https://www.g2.com/tags/sms-marketing-software) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Textmagic+questions+and+get+answers+from+expert+users+in+our+Textmagic+Discussions+section.&title=Textmagic+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftextmagic%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Textmagic+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftextmagic%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftextmagic%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Textmagic+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftextmagic%2Fdiscuss%0aAsk+Textmagic+questions+and+get+answers+from+expert+users+in+our+Textmagic+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Textmagic+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftextmagic%2Fdiscuss%0aAsk+Textmagic+questions+and+get+answers+from+expert+users+in+our+Textmagic+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/textmagic/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/eb666e919f9345bb352bb3529ca84594/textmagic.svg "Product Avatar Image") ### Have you used Textmagic before? Answer a few questions to help the Textmagic community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftextmagic%2Fdiscuss%3Fsmall_ask%3Dtextmagic) No ## Top Contributors in Textmagic 1 ![Alexa L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexa L.") AL Loading... ### [Alexa L.](https://www.g2.com/users/2c2521d7-01cd-4261-b6f2-821466b7c8dd "Alexa L.") Customer Support Specialist 6 pts 2 ![My M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "My M.") MM Loading... ### [My M.](https://www.g2.com/users/4dedc95c-b6bc-474e-9b85-2bc9fa999cea "My M.") Artist Development Specialist 2 pts 3 ![Ioana S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ioana S.") IS Loading... ### [Ioana S.](https://www.g2.com/users/22799718-9c37-4424-9526-3786ed00bda1 "Ioana S.") Marketing Manager 1 pt 4 ST Loading... ### [Simi T.](https://www.g2.com/users/ea712190-b588-40f5-978d-65e6012c8381 "Simi T.") Billing Specialist 1 pt 5 ![Roxi L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roxi L.") RL Loading... ### [Roxi L.](https://www.g2.com/users/0913ad1b-b0a2-45b0-b896-efb29726265f "Roxi L.") Sales 1 pt