Text Pricing Overview

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Free Trial

Essential

$25.00

Per Month

Professional support foundation for teams starting with automation.

Growth

$99.00

Per Month

For fast-moving sales and support teams ready to fully automate workflows with AI.

Enterprise

For companies prioritizing compliance, customization, and next-gen AI capabilities.

Everything in Growth, plus:

50 AI agents

2,000+ AI agent resolutions

Unlimited Reply suggestions

Unlimited AI text editing

1,000,000+ API calls

1,000+ Live visitors tracked

Service level agreements (SLAs)

Dedicated Account Manager

Dedicated onboarding

Legal assistance

30 workflows

50 campaigns

White-label website widget

Custom dashboards

Security assistance

Audit logs

Software engineer support

Alternative payments terms

Text offers three pricing tiers to match businesses at different stages of growth, with every plan including AI and flexible billing.

The Essential plan ($25 per user/month) is designed for startups and small teams. It includes a shared inbox, live chat, email and Messenger integration, basic workflow automation, Copilot, and 10 AI Agent resolutions per month. It’s a simple, affordable way to start using AI support before scaling.

The Growth plan (from $1,499/month with five users) suits mid-sized teams ready to automate. It provides 500 AI Agent resolutions, advanced workflows, reply suggestions, conversation summaries, and collaboration tools—helping businesses save time, stay organized, and deliver faster responses.

The Enterprise plan (from $3,999/month with 10 users) is for large organizations with complex needs. It delivers 2,000 AI Agent resolutions, multi-brand support, custom dashboards, HIPAA compliance, SSO, SLAs, and dedicated account management.

All plans include a 14-day free trial.

Text has 3 pricing editions. A free trial of Text is also available. Look at different pricing editions below and see what edition and features meet your budget and needs.

Pricing information for Text is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Text must be conducted with the seller.

All plans include a 14-day free trial.

Pricing information was last updated on March 31, 2026

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The following is a quick overview of editions offered by other AI Customer Support Agents Software

Fin Fin with your current helpdesk	$0.991 Outcome	Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund – no questions asked. Fin AI Agent works seamlessly with any helpdesk, including Zendesk, Salesforce, HubSpot, and more. Set up in under an hour Handles tickets, cases, emails, live chat, WhatsApp, SMS, and more Customizable tone and answer length Takes action to update external systems Transfers to agents directly in preferred Inbox Show More
Zendesk for Customer Service Support Only (Team)	$19.001 user per month billed annually	Integrated customer support Email & social media Web widget & mobile SDK Pre-defined business rules Essentials card Interaction history
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Various alternatives pricing & plans

Free Trial

Pricing information for the above various Text alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

4.8 out of 5 stars

Text Pricing Overview

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