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Territory Manager Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Territory Manager's ease of use beneficial for creating sales territories and monitoring performance effectively. (2 mentions)
Users appreciate the great customer support of Territory Manager, enhancing their experience with its many features. (1 mentions)
Users appreciate the excellent service provided by Territory Manager, making support and usability standout features. (1 mentions)
Users value the visual monitoring of sales territories, which improves strategic planning and performance management. (1 mentions)
Users value the tool variety in Territory Manager, enhancing strategic planning and monitoring sales performance effectively. (1 mentions)
Users find the limited reporting features insufficient for analyzing sales rep performance and identifying improvement areas. (2 mentions)
Users find the limited reporting presets in Territory Manager basic, lacking details on sales rep efficiency. (1 mentions)
Users face poor customer support due to long wait times and language barriers with representatives. (1 mentions)

Top Pros or Advantages of Territory Manager

Top Cons or Disadvantages of Territory Manager

Territory Manager Reviews (4)

Reviews

Territory Manager Reviews (4)

4.4
4 reviews
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Jordan l.
JL
Jordan l.
Branding Assistant
Retail
Mid-Market (51-1000 emp.)
"Allows us to define sales territories"
4/5
What do you like best about Territory Manager?

I have always found Territory Manager helpful in managing our sales team. This strategy is entirely logical, which means our sales reps are distributed into territories with equal approximate potential for success, which is always appreciated and creates the right amount of competition. Review collected by and hosted on G2.com.

What do you dislike about Territory Manager?

Specific to the reports, they are not detailed enough when it comes to sales rep performances geared in the territories assigned to them. This also makes it difficult to pinpoint aspects where one can improve on and where mentoring is needed. Review collected by and hosted on G2.com.

TT
Tibisay T.
Head of PR
Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Uploading of CRM data and territory definition"
4.5/5
What do you like best about Territory Manager?

Territory Manager has been useful to create the sales territories of the organization. I have seen that having the ability to spread out the sales quotas evenly and visually monitoring the performance has enhanced our strategic planning. Review collected by and hosted on G2.com.

What do you dislike about Territory Manager?

There are not many presets when it comes to reporting instead, it is quite a basic feature in my opinion. It has a drawback of not providing more details into efficiency of specific sales rep within a region. Review collected by and hosted on G2.com.

TS
Torabi S.
Senior Portfolio Manager
Mid-Market (51-1000 emp.)
"Supervise the team work within each territory"
4/5
What do you like best about Territory Manager?

I think that Territory Manager has been useful to manage the sales territories. The mapping tools are helpful in demarcating areas that are usually good for business and population density so that the workload of the salespeople is fair. Review collected by and hosted on G2.com.

What do you dislike about Territory Manager?

There seems to be quite a lot of incompleteness in the reporting of individual rep performance within the territories. I can’t go as far as providing information such as detailed sales made, or customer relations within a given region. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
"Easy to navigate"
5/5
What do you like best about Territory Manager?

Lots of great features and easy to use. Great support. Review collected by and hosted on G2.com.

What do you dislike about Territory Manager?

Customer service wait time and language difficulty on the rep. Review collected by and hosted on G2.com.

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