Teramind Features
Monitoring (7)
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Interactions
Monitors interactions with customers and/or co-workers.
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Web & Application Usage
Tracks usage across websites and desktop applications to provide visibility into user activity.
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Screenshots
Allows administrators to take screenshots of various devices at any time.
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Web Blocking
Blocks websites deemed irrelevant or unproductive to company goals.
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Screen Recording
Records video or screenshots of endpoint sessions.
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Keystroke Logging
Logs keystrokes of users.
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Sentiment Analysis
Analyzes user writing patterns to determine sentiment changes to identify disgruntled workers.
Activity Monitoring - Employee Monitoring (10)
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Calls
Logs phone calls, ensuring subject matter is relevant to company goals.
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Email Activity Tracking
Captures email activity and metadata to provide visibility into communication patterns.
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Social Media Activity Tracking
Tracks social media usage to provide insight into time spent across platforms.
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Live Chat
Logs live chat conversations, ensuring subject matter is relevant to company goals.
Task/Project Tracking
Track assignment and completion of tasks and progress/statuses on projects
Attendance Tracking
Track the attendance of specific individuals or groups
Task Progress Tracking
Track the status and progress of tasks
Location Tracking
Identify the physical location of an individual, asset, device, etc.
Behavior Tracking
Track visitors'/audience's responses across web pages and other optimized content
Time Tracking
Measure and track time including hours worked and paid time off (PTO)
Feedback (1)
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Archives
Archives reports and logs for later reference.
Administration (12)
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Data Management
Administrators can access and organize data related to incidents to produce reports or make data more navigable.
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Incident Logs
Information on each incident is stored in databases for user reference and analytics.
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Reporting
Produces reports detailing trends and vulnerabilities related to bot management and performance.
Workflow Management
Create, design and manage workflows for repetitive tasks
Remediation Management
Identify and orchestrate execution of actions needed to restore systems to optimal conditions
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Configuration Management
Identify component attributes like servers, hardware, software, and manage relationships across all services
Data Storage Management
Manage and store data in a database
Policy Management
Create, manage, and track policies and procedures within an organization
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Web Threat Management
Incident Management
Manage and track all disruptions and incidents
Governance (4)
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Access Control
Supports LDAP Protocol to enable access control and governance.
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Compliance
Supports compliance with PII, GDPR, HIPPA, PCI, and other regulatory standards.
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Data Visibility
Similifies data identification to increase visibility and management capabilities
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Security (5)
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Encryption
Protects data with within and as it leaves your secure or local network.
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Endpoint Intelligence
Analysis for users to examine threat intelligence data specific to their endpoint devices.
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Activity Monitoring
Documents the actions from endpoints within a network. Alerts users of incidents and abnormal activities and documents the access point.
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Breach Detection
Provides incident alerts for leaks or breaches and provides capabilities to inform administrators of attacks.
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Analysis (4)
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Continuous Analysis
Constantly monitors traffic and activity. Detects anomalies in functionality, user accessibility, traffic flows, and tampering.
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Behavioral Analysis
Constantly monitors acivity related to user behavior and compares activity to benchmarked patterns and fraud indicators.
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Data Context
Provide insights into why trends are occurring and what issues could be related.
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Activity Logging
Monitors, records, and logs both real-time and post-event activity.
Detection (3)
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Anomaly Detection
Constantly monitors activity related to user behavior and compares activity to benchmarked patterns.
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Incident Alerts
Gives alerts when incidents arise. Some responses may be automated, but users will still be informed.
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Activity Monitoring
Monitors the actions from endpoints within a network. Alerts users of incidents and abnormal activities and documents the access point.
Functionality (6)
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Silent Deploy
Silently deploys on endpoints without alerting users.
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Detect Data Movement
Detects data movement to external USBs or external drives or uploaded to cloud storage or emails and excessive printer-usage.
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File and Application Activity
Tracks activities taken on files or in applications, including save, print, or delete actions.
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Trigger Alerts
Sends alerts to administrators when users take insider threat actions .
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Searchable Evidence
Maintains active and historical evidence in a searchable format.
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Risk Scoring
Provides risk scoring for suspicious activity.
Generative AI (4)
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AI Text Generation
Allows users to generate text based on a text prompt.
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AI Text Summarization
Condenses long documents or text into a brief summary.
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AI Image-to-Text
Converts images into a textual description, identifying key elements.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Productivity Analytics - Employee Monitoring (4)
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Project
Tracks productivity by task or project to analyze efficiency.
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Hours
Identify most and least productive hours for individual or multiple workers.
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Intelligence
Analyzes key metrics to identify root causes of productivity blockers or enhancers.
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Burnout Indicators
Identifies patterns such as disengagement or irregular activity that may indicate burnout risk.
Agentic AI - User and Entity Behavior Analytics (UEBA) (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Additional Functionality (64)
Personally Identifiable Information Protection
Prevent unauthorized access to personally identifiable information
Data Discovery
Discover and connect variety of data sources to the application for analysis
Behavior Tracking
Track visitors'/audience's responses across web pages and other optimized content
Remote Wipe
Remotely delete data from devices without needing physical access
Risk Analysis
Analyze potential risks across the organization
Insider Threat Protection
Prevent malicious actions by individuals connected to the organization, such as current and past employees, contractors, or associates
Anti Virus
Prevents, detects and removes malware
Whitelisting/Blacklisting
Control system access and/or deliverability for applications and email addresses
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Watermarking
Add a digital mark to show ownership of an image, video, document, etc.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Security Auditing
Systematic evaluation of the security of a company's overall security system and situation
API
Application programming interface that allows for integration with other systems/databases
Ransomware Protection
Protects systems from ransomware attacks and mitigates attack risks
Multi-Factor Authentication
Request two or more credentials to prove user's identity before granting access to systems
Automatic Backup
Data is backed up automatically to prevent data loss
Multi-Device Support
Support multiple types of devices
Compliance Tracking
Track and report regulatory data to either internal management or external stakeholders
Real-Time Analytics
Analyze and gain insights into data in real-time
Secure Data Storage
Securely stores data to prevent data loss or breaches
Data Recovery
Ability to restore deleted, hidden, or lost data from an email server/system
Activity Tracking
Track and document all activities across devices, networks, and other systems
External Storage Device Blocking
Restrict data transfer to and from external storage systems such as USB and disk drives
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
File Quarantining
Isolate suspicious files to prevent harm to computer systems
Disaster Recovery
Plan and implement business continuity measures in case of unforeseen events
Intellectual Property Protection
The process of discovering content on the web that is same or similar to logos, trademarks or other proprietary content
Alerts/Escalation
System alerts about the need to escalate an issue or request
Risk Assessment
Initiate collection and analysis of known risks
Sensitive Data Identification
Identify sensitive or personal information collected from users
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Risk Alerts
Notifying as a warning or reminder of a potential or imminent hazard
Data Classification
Grouping log entries based on similar attributes.
Data Replication
Process of copying and storing data in more than one site or node
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
File Transfer
Move files across different systems or networks
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Browsing History
See what internet pages were visited by users
API
Application programming interface that allows for integration with other systems/databases
Timesheet Management
Track the amount of time spent on a job or task
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Screen Activity Recording
Capture what is happening on a computer screen
Task Management
Create, manage and track all task activities and progression
Employee Email Monitoring
Oversee the use of email by employees and evaluate how productive they are with it
Employee Activity Monitoring
Monitor and track what your employees are doing
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Employee Database
Electronic storage of staff/employee contact information and job status in a centralized repository
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Remote Monitoring & Management
Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
Idle Time Monitoring
Track and report on times with no activity
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Remote Access/Control
Access work applications remotely, for when working away from the office and/or traveling
Time Clock
Real-Time Data
Receive data and information in real time
Email Alerts
Receive and/or send email notifications for urgent updates, requests, or other information
Historical Reporting
Information, data and reports that are being tracked over time
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Employee Management
Track employee schedules, availability, and performance across projects and tasks
Real-Time Reporting
Active reporting of data and metrics
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Keystroke Recording
Capture and record the progression of keys entered through a keyboard
Productivity Analysis
Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee
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