--- title: TenantCloud Reviews meta_title: 'TenantCloud Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 300 reviews by the users' company size, role or industry to find out how TenantCloud works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 300 scale: '5' date_modified: '2026-07-19' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # TenantCloud Reviews **Vendor:** TenantCloud **Category:** [Property Management Software](https://www.g2.com/categories/property-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 300 ## About TenantCloud TenantCloud transforms property management by centralizing rent collection, tenant screening, and professional accounting in one seamless interface. Available to try for free, it’s the intuitive, high-efficiency platform designed to help landlords and property managers automate the tedious and focus on growth.' ## TenantCloud Pros & Cons **What users like:** - Users value the **ease of use** of TenantCloud, enjoying its simplicity for both tenants and landlords. (69 reviews) - Users appreciate the **ease of property management** with TenantCloud, streamlining tenant payments and accounting efficiently. (42 reviews) - Users love the **efficient rent collection** process in TenantCloud, enhancing their management experience significantly. (31 reviews) - Users value the **responsive and helpful customer support** of TenantCloud, enhancing their overall management experience. (30 reviews) - Users appreciate the **ease of use and comprehensive features** of TenantCloud, making property management simple and efficient. (24 reviews) - Payment Ease (22 reviews) - Payment Management (21 reviews) - Lease Management (20 reviews) - Users value the **ease of tenant management** in TenantCloud, appreciating its comprehensive and user-friendly features. (20 reviews) - Organization (19 reviews) **What users dislike:** - Users express frustration over **missing features** like bulk payment processing and mass messaging for enhanced efficiency. (23 reviews) - Users report several **payment issues** , including incorrect amounts posted and prolonged payment processing times, causing frustration. (18 reviews) - Users find the **poor usability** of TenantCloud frustrating, struggling with confusing menus and limited templates. (18 reviews) - Users express concern over the **high cost** of TenantCloud, feeling it's not justified for basic functionalities. (15 reviews) - Users find the **lease management interface unintuitive** , complicating updates and affecting overall user experience. (13 reviews) - Expensive (12 reviews) - Users find the **limited customization options** in TenantCloud restrictive, especially for reports and listing websites. (12 reviews) - Navigation Issues (11 reviews) - Not User-Friendly (11 reviews) - Poor Customer Support (11 reviews) ## TenantCloud Reviews ### 1. Fantastic property management software with excellent customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel F. | Owner/Operator, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2025 **What do you like best about TenantCloud?** TenantCloud handles all of my essential property management needs and has always been quick to answer questions and resolve any issues I have run into. **What do you dislike about TenantCloud?** The lease renewal process and agreement upload/fill-in feature were both a bit cumbersome but has improved with time and is getting easier with repetitions. **What problems is TenantCloud solving and how is that benefiting you?** It's a one stop shop for leasing, maintenance, rent collections, and billing. ### 2. A dream for first time landlords **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2025 **What do you like best about TenantCloud?** As a first-time real estate investor, TenantCloud makes managing my property easier than I expected. What I love most is how intuitive the platform is - from screening tenants to collecting rent and tracking expenses, everything is streamlined in one place. The app has saved me time researching state specific laws and general best practices for leases and screening applications. It’s been a game-changer for staying organized and professional without needing to hire a property manager. **What do you dislike about TenantCloud?** Can be a bit complicated to use your first few months if you haven't reviewed any of the training videos first. **What problems is TenantCloud solving and how is that benefiting you?** TenantCloud solves the problem of juggling multiple tasks as a landlord by centralizing everything I need into one platform. I no longer have to manage lease documents, rent collection, maintenance requests, and accounting through separate tools — it’s all integrated. As a first-time landlord, this has been a huge benefit: it saves me time, reduces errors, and gives me peace of mind. ### 3. Excellent Design and Outstanding Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Krishna C. | Proeperty manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about TenantCloud?** design and quick response from customer care. **What do you dislike about TenantCloud?** some of the features expecting must be useful. especially finding a technicians for the tickets. **What problems is TenantCloud solving and how is that benefiting you?** especially finding a technicians for the tickets. ### 4. Overall Decent program **Rating:** 3.5/5.0 stars **Reviewed by:** Shawn H. | Owner/Property Manager/Investor, Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2025 **What do you like best about TenantCloud?** On the cheaper side when it comes to what you need for day to day rental properties, works great for the most part. Easy to use. **What do you dislike about TenantCloud?** recent issues with it not posting amounts correctly **What problems is TenantCloud solving and how is that benefiting you?** Day to day operations. Payments from tenants. Ease of submitting work orders. Easy lease renewal. ### 5. Seamless Payments Make All the Difference **Rating:** 5.0/5.0 stars **Reviewed by:** Bar L. | Asset Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2026 **What do you like best about TenantCloud?** Making payments is straightforward, and managing maintenance requests is also simple. **What do you dislike about TenantCloud?** No open API, I'm waiting for it 6 months, Chat is not so good. **What problems is TenantCloud solving and how is that benefiting you?** Payments and listing ### 6. Great and easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about TenantCloud?** Easy and simple for not savvy people like me **What do you dislike about TenantCloud?** Takes a good few days till money becomes available in your bank account **What problems is TenantCloud solving and how is that benefiting you?** Not having to run after payments ### 7. Good leasing product at a reasonable cost **Rating:** 5.0/5.0 stars **Reviewed by:** Linda K. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2025 **What do you like best about TenantCloud?** The software works for us - we can create leases and manage billing as well as maintenance issues. Online customer support help is responsive and helpful. We use the software daily. **What do you dislike about TenantCloud?** Two issues: one is that our incoming tenants from abroad often have difficulty with the software and the second is a recent change that has 'activated' the leases in the software when they are created by the landlord rather than when they are signed by the tenant. **What problems is TenantCloud solving and how is that benefiting you?** Lease management, security deposit management, and payments. ### 8. Ease of use and streamlining **Rating:** 4.0/5.0 stars **Reviewed by:** JB . | Property Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2025 **What do you like best about TenantCloud?** Payment management with tenants is fairly straight forward. Ability to add tenants is easy. **What do you dislike about TenantCloud?** Filtered account statement could use a better default filter or an easier and PRACTICAL way to filter. **What problems is TenantCloud solving and how is that benefiting you?** General property management for small landlords and ability to manage payments from tenants. ### 9. Auto-Pay Needs Improvement and Better Communication Options **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about TenantCloud?** I can send out invoices to the tenants and collect rent through it **What do you dislike about TenantCloud?** I don’t like that I set up auto payment and I still have to go in every month and manually send them out. I would like tenant cloud to setup text messages for service calls and not email only **What problems is TenantCloud solving and how is that benefiting you?** I haven’t had the resolve anything for me ### 10. Great for small landlords **Rating:** 4.0/5.0 stars **Reviewed by:** Daisy F. | Landlord, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2025 **What do you like best about TenantCloud?** This website is great for small landlords like myself. I manage 9 properties and it helps me keep track of the accounting, vacancies, maintenance requests and leasing. Tenants also enjoy being able to submit their rent and any maintenance requests through one application/website. I use TC to list my vacancies and run credit/backgrounds checks. As soon as I approve a tenant I am able to easily move them in and accept the deposit directly through there. **What do you dislike about TenantCloud?** It has many quirks that are more annoying than anything but not significant enough for me to stop using it. For example, if I click on accounting it will have a random filtered date I did not input so I have to clear the filter each time. Or if I click on a property to view an invoice I can't just click the back button because it will take me to the main screen again instead of just taking me back to what I was last seeing. **What problems is TenantCloud solving and how is that benefiting you?** I have everything in one place ### 11. TenantCloud Rental software **Rating:** 5.0/5.0 stars **Reviewed by:** Joel F. | Landlord, Owner, Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2025 **What do you like best about TenantCloud?** The best part of the software is it allows a Landlord to centralize management. I can list apartments, automatically invoice rent, create my own templates, run background checks, have tenants submit maintenance requests and much more. I like how customer service now has a phone number to call if I need help. I use the application daily and it is very easy for both the landlord and tenant to implement at the start of a new contract. **What do you dislike about TenantCloud?** The part I like least is that it takes sometime to figure out all functions and how to use them. There is a limit to templates and the annual subscription prices have gone up drastically. **What problems is TenantCloud solving and how is that benefiting you?** TenantCloud is an intuitive and comprehensive property management software that streamlines various tasks for landlords. It simplifies tenant and lease tracking, facilitates online rent payments, and helps manage maintenance requests, all in one easy-to-use platform. Gone are the old days of trying to show up daily to collect rent checks and have a filing cabinet to store all leases. It is paperless! ### 12. Simple and effective app to manage properties **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about TenantCloud?** TenantCloud is simple to use. We like the order on interacting with tenants. **What do you dislike about TenantCloud?** It can be a little complex at times, and requires digging in to find answers. **What problems is TenantCloud solving and how is that benefiting you?** It allows tenants to send their rent payments easily and keep straight communication with us. It makes everything easier to run. ### 13. The platform is easy to navigate and contains a all the features to assist in my rental business **Rating:** 4.5/5.0 stars **Reviewed by:** Michelle C. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2025 **What do you like best about TenantCloud?** The ability to accept payments in a variety of ways **What do you dislike about TenantCloud?** Sometimes I am unable to locate specific features I need **What problems is TenantCloud solving and how is that benefiting you?** The ability to accept payments, send invoices and screen potential tenants ### 14. Long Time User **Rating:** 5.0/5.0 stars **Reviewed by:** Marie K. | Owner/Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2025 **What do you like best about TenantCloud?** We have used TenantCloud since March of 2020, and haven't been happier! What I find the most useful is having everything in one spot and being able to communicate with the tenants about any issues they are having. It is easy for both tenants and owners to use and implement. I can pull reports about all my vendors and tenants. I can organize maintenance requests and attach the right invoices for taxes. We use it all the time to make sure invoices are up-to-date and paid. My tenants find it easy to report maintenance requests and any issues they are having, and they have control over how and what account they want to use to pay their rent. Tax season is a breeze, the reports are helpful and it's great to have it all in one space! We don't use all the features yet but plan too. Tenantcloud's Customer service is wonderful, they are quick to respond and help you figure out any issues you or your tenants are having! **What do you dislike about TenantCloud?** The only issues we have are going back and forth between transaction screens, the system seems to lose its place, but it is always easy to find again. I also liked when the transaction costs were free for tenants, this was a great feature to give them as added bonus. The reporting needs a little tweaking but we seem to figure out what we need. I don't like not being able to remove leads once you have a tenant. The lead management needs more tweaking we get lots of them for a certain location and its hard to manage. **What problems is TenantCloud solving and how is that benefiting you?** With their marketing feature we are able to list with pictures and information and take applications through the portal, this is amazing, you have it all in one spot! You can communicate with new potential tenants as well as run credit checks and background checks, best thing is when you approve a tenant all the information they entered will be streamlined into their portal for you to reference at anytime. Leases are super easy to send and sign, depending on your subscription you can use your own lease or use one of theirs, they autofill with potential customer information and go right to the tenant to review and sign. It all saves to the portal for future reference for both you and tenant. Payments are easy the tenants set up the accounts they want to use and you get your transfer, super easy to report and account for. You can add invoices for things and apply security deposits and credits. Maintenance requests are so easy to organized and set up. The portal creates an individual link to each request and you can attach service providers directly (if you want) communicate with both the tenant and service providers, attach invoices and completion times, it is beyond useful! ### 15. Allows me to self manage multiple rental properties **Rating:** 4.5/5.0 stars **Reviewed by:** Dante P. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2025 **What do you like best about TenantCloud?** TenantCloud has been easy for me and my tenants to use over the years. It allows me to easily set up tenants and list my properties and I have been able to tailor it to do what we need to streamline operations. **What do you dislike about TenantCloud?** There are ways that I would like to use the system that will help me to spend less time managing things and it isn't always easy to get those implemented. For example with lease renewals it doesn't allow rent invoices to post before the new lease goes live on the first rather than several days or weeks before the due date. Also it is cumbersome to make changes to the lease documents to update them everytime we do a new lease and many of the auto entries are not done in US language for example the dates are abbreviated incorrectly and there is a country code put in front of telephone numbers which is unnecessary in the US. I also which there was a chat help line that could solve problems faster than having to issue a help ticket and wait for a response. **What problems is TenantCloud solving and how is that benefiting you?** It is solving the problem of managing multiple properties and tenants and advertising our listings. ### 16. Easy Property Management **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew K. | Property Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2025 **What do you like best about TenantCloud?** The ease to manage all aspects of being a landlord - from accounting to maintenance to tax forms and more. it is a one stop shop. Setting up the system was simple and straight forward, especially as this was my first management software to use. The mobile app has been a favorite feature for me to login whenever I want to from any location. I will get immediate notifications of issues and payments and will login at that time. **What do you dislike about TenantCloud?** There is nothing that I would currently recommend changing with TenantCloud. I have had no issues with the program. **What problems is TenantCloud solving and how is that benefiting you?** It condenses all my needs into one platform instead of relying on tracking on my own. The biggest of these all being rent management. It does automatic billing based on the lease that I upload and I dont have to worry about anything else. ### 17. Strong Property Management Software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2021 **What do you like best about TenantCloud?** I like how everything is all on one platform for property management. It makes managing tenants, messaging them, tracking maintenance requests, and collecting payment centralized. **What do you dislike about TenantCloud?** The UX design isn't as intuitive or user-friendly for someone who may have never used property management software or tech savvy. It does require some playing around to familiarize yourself with the tendencies of the software. Once you have that mastered, the system is pretty easy to use. Also the organization of the homepages could be better instead of just a list. The dashboard view UX could be much more improved to display more statistics that are more LANDLORD/PROPERTY MANAGER-focused. The data is all over the place. The financial details isn't intuitive in terms of how much you've collected, how much you've paid in expenses, etc. It needs to be refined to show everything rather than how much has been collected. A P/L statement isn't just revenue so your dashboard view should reflect that. **What problems is TenantCloud solving and how is that benefiting you?** The TC Payments take forever to resolve needing me to include IT support to expedite the verification process. The benefits has been being able to communicate with everyone from app. ### 18. Great solutions for landlords and small businesses for property management! **Rating:** 4.5/5.0 stars **Reviewed by:** Jenniffer M. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2023 **What do you like best about TenantCloud?** I love that TenantCloud has everything that I need for our small business. For example, I can do tenant screening, list my vacancies on multiple rental websites, collect rent payments, manage maintenance requests, and do reports. The message function is great because the tenants can contact our team and pay their rent all from their own portal. **What do you dislike about TenantCloud?** The fact that I can not reach a live person for any questions and I have to wait for support to get back to me via email or through the portal. If there was a live chat option or a number where I could talk to someone would be a great improvement. Also, I didn't have any idea what I was doing when we first got the software. If there was a representative that could help "train" what could be done with the software would be great. **What problems is TenantCloud solving and how is that benefiting you?** Rental payments online, easy access to reports. **Official Response from TenantCloud Social:** > Thank you for your detailed review and the kind words about TenantCloud's comprehensive property management features. We're glad to hear you're benefiting from our online rental payments, reporting capabilities, and tenant portal functionality! I noticed a few things in your review regarding our support options that I'd like to clarify. TenantCloud does offer multiple support channels, including phone support, live chat, and personalized training sessions for new users. We want to ensure you're aware of these resources to help you get the most out of our platform: For immediate assistance, you can access our live chat support through our Help Center (tenantcloud.com/faq); when chat representatives are available, the chat icon will populate on the bottom right corner of your screen Phone support is available via the phone number in the footer of our site (as well as inside your account) We offer one-on-one onboarding training sessions to help new users learn the platform's features + a help center with 100's of search-enabled, step-by-step instructional articles We apologize if this information wasn't clearly communicated when you first started using TenantCloud. Please feel free to reach out through any of these channels - we're here to help you maximize your experience with our software! ### 19. Wish I Switched Years Ago **Rating:** 5.0/5.0 stars **Reviewed by:** Derrick W. | Managing Member / Landlord, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2024 **What do you like best about TenantCloud?** Where to begin? As someone who was managing my rentals in QuickBooks Online, which was never built for property management, TC has solved all of my largest headaches. I have all of my tenants loaded in with their various lease rules and customized late fee triggers, and tenants can pay their own rent via ACH or CC (they cover their own CC fees!) online or via the mobile app. I can do my own digital leases and tenants can sign (and co-sign if they move in as a couple or family) and it works real well (if you use DocuSign or Echosign now, you can dump those added extra costs!). The mobile app and the website are constantly being updated with new features and the release schedule is super aggressive with near daily updates which is great. I should say that the mobile app for landlords is pretty much 1:1 in feature parity to the full website other than for a few functions which is awesome. It's not some hobbled experience like other platforms we demo'd where the mobile side had a scattering of functionality. Finally, the support team at TC really cares -- and is super responsive. I have personally called and worked with their reps over the phone, as well as via tickets, and both methods got me answers quick. My tenants have also called in with issues regarding rent payment quirks and their team has helped them likewise without me needing to play middleman, which is great and saves me time. Overall I can't speak highly enough about TC - it's such a great platform for smaller landlords or property managers and I can't see switching away from it anytime soon. **What do you dislike about TenantCloud?** There are a few shortcomings in TenantCloud. You cannot allow your CPA access with their own account unless you have the highest tier plan -- which is overkill for a 16 unit operation like mine where we have no formal team members other than a CPA who needs to jump in 3x a year. Reconciling for the product works well but is limited to bank accounts currently, so it is sorely lacking CC reconciliation which would allow me to dump QB Online entirely. Finally, tenants who are NOT mobile or computer friendly will not be able to use TC, and you cannot backfill their bank info on the landlord portal like I could with QB Online in the past. So sadly, I have to keep my "techno-phobic" tenant on paper cashier's check rent payments until TC comes up with a better way to handle these tenants. Also, processing time on rent payments to hit your bank account seem a few days slower then what QBO offered me which was usually next day. But these are minor gripes for an otherwise stellar platform! **What problems is TenantCloud solving and how is that benefiting you?** I had to use an accounting platform (QB Online) as my lease & rent management tool prior, and lord, looking back, it was like trying to fit a square peg in a round hole. The platform is purpose built to solve the leasing equating and rent collection dynamic of being a landlord and automates so many functions I was doing manually prior (late fees; late reminders; lease chasing; extension reminders; payment collection; etc). I have saved considerable time in managing my property and now focus solely on tenant and property facing issues that need interaction, instead of all the menial tasks that the software could take on. ### 20. Very useful to help simplify rentals **Rating:** 5.0/5.0 stars **Reviewed by:** Tyrell H. | Self employed, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2025 **What do you like best about TenantCloud?** The two most useful parts are all the contract and documents it keeps straight along with the finance part of it and doing the book keeping for the rentals **What do you dislike about TenantCloud?** Wish I could look at it more from a management business rather than just a self managing landlord **What problems is TenantCloud solving and how is that benefiting you?** Makes everything mush easier and more organized ### 21. Great Program! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2025 **What do you like best about TenantCloud?** I have been using TenantCloud for 3 years and have been VERY pleased with it! We own a 21 unit Senior Living Apartment Facility. I am able to track both current and past leases, rent paid and unpaid, make notes in each tenants file including emergency contact, birthday, phone numbers etc that are at my fingertips when needed. There are so many features available that I don't use such as emailing directly to tenants, auto pay, etc due to the age of our tenants and them not using technology but this is the beauty of this program. You can use as few or as many features as you wish. The cost is reasonable and their service is top notch. I have tried others and searched for programs that were comprehensive but easy to use and this is the only one I've found that works for everything I need. **What do you dislike about TenantCloud?** I have no dislikes other than it would be handy to be able to print monthly billing statements as a group instead of one at a time but there may be a way to do it that I've not figured out. I would also like to be able to add a company name and logo to the top of each billing statement and adjust the font size, again for the age of my residents. The print on the billings are small. I made up sheets with my Company name and Logo and I just use them in my printer to print the billing statements. **What problems is TenantCloud solving and how is that benefiting you?** TenantCloud has been great for me to keep track of our leases and residents, both past and present! ### 22. Rental Property Management with TenantCloud **Rating:** 4.0/5.0 stars **Reviewed by:** Annika B. | Owner/President, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2025 **What do you like best about TenantCloud?** We enjoyed the ease of collecting rent payments and deposits from tenants. The listing and application/screening process worked well for us when we needed to find a new tenant. We only have one unit so I don't think we fully took advantage of all the features availabe through our subscription. **What do you dislike about TenantCloud?** It's not neccessarily a negative on TenantCloud but since we only manage one rental property, we don't feel we get our money's worth at our subscription level. **What problems is TenantCloud solving and how is that benefiting you?** We needed a platform to build out a lease and collect rent payments from our tenants. This solved that in one place so we didn't need to find additional software. ### 23. Tenantcloud works great for me with my small RE portfolio **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2025 **What do you like best about TenantCloud?** Easy to use and pricing is is conducive for small RE portfolio as well **What do you dislike about TenantCloud?** I have everything needed to manage my 2 properties **What problems is TenantCloud solving and how is that benefiting you?** Rent collection and lease renewal and tracking ### 24. TenantCloud--Highly Recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about TenantCloud?** TenantCloud ability to be a one-stop solution for all of my needs as a landlord. I'm able to leverage its toolset from rental applications to accounting transactions. I particularly appreciate TenantCloud's work maintenance tool--streamlining work requests from tenants while also providing real-time visibility for both the tenant and landlord. In addition, TenantCloud's customer support is extremely responsive and helpful! **What do you dislike about TenantCloud?** I don't particularly enjoy the UI but it's user-friendly enough to make it easy to navigate, add transactions, and update lease workflows. In addition, I wish the reporting functionality was a bit easier to use and navigate. **What problems is TenantCloud solving and how is that benefiting you?** TenantCloud is streamlining my ability to successfully manage properties--giviving me the ability to provide a better experience for my tenants while also making it easier on myself to manage. ### 25. Could Not Operate without TenantCloud **Rating:** 5.0/5.0 stars **Reviewed by:** Michael M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about TenantCloud?** Streamlines my work. Easy to use. Easy for tenants to use. And their Customer Support is first-class - always answers and are knowledgeable. **What do you dislike about TenantCloud?** I can't think of anything I don't like. It's awesome. **What problems is TenantCloud solving and how is that benefiting you?** rent collection ### 26. Great Software. Getting a little expensive though with their price changes **Rating:** 4.0/5.0 stars **Reviewed by:** Dallas H. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2025 **What do you like best about TenantCloud?** Tenant cloud has a very nice user interface and is very functional and has great help articles. **What do you dislike about TenantCloud?** The new pricing plans require mid tier plans for features that I would consider essential. I wish they would make thier mid tier and high tier plans focused more at property managers rather than requiring DIY landlords to be in the mid tier plans for a full serice experience. **What problems is TenantCloud solving and how is that benefiting you?** Tenant cloud does a great job at automating most of my tasks and providing good reports and tools to identify problems where I need to take action. ### 27. Multiple Commercial Property Owner **Rating:** 5.0/5.0 stars **Reviewed by:** Damon N. | Asset Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2024 **What do you like best about TenantCloud?** Very user friendly and the consistent updates makes me feel comfortable knowing this Company is always evolving to make the experience easier. I love the direct communication and availabilty to use service pros for any maintence issue that arises. **What do you dislike about TenantCloud?** I have had multiple issues with getting my late fees applied when they need to be based on the grace period I set. I had multiple conversations with the tech team and they let me know it was a site wide issue and they are working on it. **What problems is TenantCloud solving and how is that benefiting you?** Being able to have the lease, insurance information, and payment history/schedule available at all times for me and my tenants adds a layer of transparrency and convenience I really appreciate. ### 28. User friendly with advance options **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Investment Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2024 **What do you like best about TenantCloud?** TenantCloud is very simple and user friendly. You can use all the simple features for a smooth managment business or go even deeper on the advance options to further your business and automated processes. I use TenantCloud daily and know the reminders and tasks I have set will keep my bysiness on track. The onboarding is so simple and as I obtain a new property the process is seamless. I also give the customer service 5 stars. The online support is so fast and I can always get someone on the phone if necessary. I highligh recommend TenantCloud. **What do you dislike about TenantCloud?** There are a lot of fileds to narrow down searching that can get stuck so you have to be sure you know what filters are checked before moving foward. The Accounting tab is now a little excessive with it all being combined. I like before when it was seperated and not just a full list. **What problems is TenantCloud solving and how is that benefiting you?** Automated rent collection and email reminders for the tenants. Lease expiration notifications. Property owner statement for tax purposes for my owners. ### 29. The system is great!! **Rating:** 5.0/5.0 stars **Reviewed by:** Travis B. | owner Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about TenantCloud?** Easy to track all my rentals in one place **What do you dislike about TenantCloud?** I wish i could have more Entities on pro **What problems is TenantCloud solving and how is that benefiting you?** Having everything in one place ### 30. TenantCloud has been an essential, making it easier to manage multiple properties efficiently. **Rating:** 4.5/5.0 stars **Reviewed by:** Cornelius S. | Building Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2024 **What do you like best about TenantCloud?** TenantCloud stands out for its user-friendly interface and comprehensive features tailored specifically for property management. The platform simplifies communication with tenants, automates rent collection, and provides robust tools for tracking maintenance requests and expenses. The support team is also responsive and helpful, which adds to the overall positive experience. **What do you dislike about TenantCloud?** While TenantCloud offers a wide range of features, there are occasional limitations with customization options that might be restrictive for more unique property management needs. Additionally, the mobile app could benefit from some improvements in navigation and performance. **What problems is TenantCloud solving and how is that benefiting you?** TenantCloud effectively solves the challenge of managing multiple properties by centralizing lease administration, tenant communication, and rental payments in one place. It eliminates the need for manual tracking and reduces the risk of errors, saving me significant time and ensuring that all processes are streamlined. The automation of rental payments and maintenance requests has been particularly beneficial, allowing me to focus on other important aspects of property management without worrying about the day-to-day details. Overall, TenantCloud enhances efficiency and provides peace of mind, knowing that everything is organized and easily accessible. ### 31. Great and affordable Property Management on-line Solution. **Rating:** 5.0/5.0 stars **Reviewed by:** Gary S. | IT Consultant/EDI Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2024 **What do you like best about TenantCloud?** I have been using TenantCloud for the past 3 years. TenantCloud is a Great and affordable Property Management online Solution. Great knowledgeable US Support team. Their developers are constantly improving portal options to make it even better. Easy to use add new leases and Tenants and setup. **What do you dislike about TenantCloud?** It might take a while for the Tenants to get used/understand how to use it. It would be great to have a walk-though video for tenants. Specifically on how to add the payment account. **What problems is TenantCloud solving and how is that benefiting you?** It might taked a while to fix some small bugs, here an there. But, Tech Support is on it right away. ### 32. Great product **Rating:** 4.5/5.0 stars **Reviewed by:** Brittney H. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2024 **What do you like best about TenantCloud?** I utilize tenant clouds for two of my multiple rental properties. One of my property management companies uses it to ensure that I get paid out and I can view invoices. Then I decided to use it with a self ran or self managed property to collect payments online and make it just easier to send out payment invoices. It allows me to collect the 1099 from both properties which saves me on tons of paperwork as well all my expenses related to each property. **What do you dislike about TenantCloud?** Slow layout time regarding when the money is collected versus when it get sent for payment. **What problems is TenantCloud solving and how is that benefiting you?** Allow the payout to clear or get posted to the owners account a lot quicker. If you collect money on the first through the fifth. Not sure why it takes sometimes until the 15th for money to be paid out. ### 33. Tenant Cloud is great! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2025 **What do you like best about TenantCloud?** Tenant Cloud is great. It is a platform for my tenants to pay rent, request service, message me and hold the lease agreements. The customer service is great. When I submit a ticket, the response time is very quick. Every page when setting up a lease is a very easy step by step process, just follow the prompts. **What do you dislike about TenantCloud?** Not really much. Whenever the system doesnt have a feature, they are quick to review if they should add it. **What problems is TenantCloud solving and how is that benefiting you?** They are adding a feature to use co-signers. They have a work around for now, but it will be helpful to have co-signers designated as co-signers specifically. ### 34. Software is great, and service is very responsive. **Rating:** 4.5/5.0 stars **Reviewed by:** Jay H. | CEO, Veterinary, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2019 **What do you like best about TenantCloud?** Automated billing is my favorite aspect, as well as automated late fees. It also stores contracts and allows me to get signatures electronically which has helped keep the paperwork down. **What do you dislike about TenantCloud?** Some of the terminology confuses me, like how to bill for extraneous things... but again the customer service has been helpful to fix. **Recommendations to others considering TenantCloud:** best software, especially for the price! very easy to use, automates laye payment charges!!! **What problems is TenantCloud solving and how is that benefiting you?** automating my system entirely, including billing and leasing. ### 35. Easy to use and lots of functionality **Rating:** 5.0/5.0 stars **Reviewed by:** Rob S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2023 **What do you like best about TenantCloud?** I have looked at many different options and for the cost and features TenantCloud seems to be the best fit. The system is very user-friendly and you don't have to spend a lot of time or money to get the functions you need. It has a wide variety of features and for the cost seems like the best option out there. They have great customer service if you have a request or problem to solve. **What do you dislike about TenantCloud?** I wish they have a way to move out a tenant and then credit them back for deposit. Sometimes you have to wait on repairs before you know that amount and the system doesn't allow for it. I also wish when a tenant moved out you could have a time to get final bills paid and repairs done before closing them out oficially so you can make sure all final work is done. When a lease is over it just is over and most times you need up to 30 days to get the final work done before closing out deposit.. **What problems is TenantCloud solving and how is that benefiting you?** It is the one stop place for all thing property management for your rentals. From accounting to tenant tracking to repairs, TC has it very detailed and easy to use. **Official Response from Julia Nagirniak:** > Hi Rob, thanks so much for your feedback! We understand that property managers need to process the move out (such as damages and deposits) after the lease has already ended. That’s why our software offers you the ability to make accounting changes after the move out has taken place. If you need further assistance, our experienced customer support team would be glad to walk you through this and ensure you’re getting the most out of our features. Just contact us via the ticket in TenantCloud dashboard. ### 36. Good **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel F. | Finance, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2022 **What do you like best about TenantCloud?** Technology is easy to use Document organization keeping everything under one folder Easy onboard new tenants Good Dashboard **What do you dislike about TenantCloud?** Honestly, I am thrilled with TennantCloud. I do not have any complaints **What problems is TenantCloud solving and how is that benefiting you?** Scale Organization ### 37. User friendly property management software **Rating:** 4.0/5.0 stars **Reviewed by:** Peter K. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2024 **What do you like best about TenantCloud?** I had used multiple different property management softwares available on the market and found Tenant cloud to be the most user friendly. I can not say it is 100% the best because I did not use all other similar applications and I am not sure if tenant cloud offers phone support. However, I believe that it would satisfy any small to mid size landlord in the order to organize and mange their properties. **What do you dislike about TenantCloud?** Rearrangement of some sections cannot be saved. For example: All the past and present tenants profiles show up when I go to tenants section. I select the filter to show only the active tenants but I can not save the change. I have to do this every time. **What problems is TenantCloud solving and how is that benefiting you?** Organizing the data and quick access to the information ### 38. Easy to use, handles my needs. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about TenantCloud?** It’s user friendly. It’s tables to handle over 20 properties without issues. **What do you dislike about TenantCloud?** Loading times of the mobile application. **What problems is TenantCloud solving and how is that benefiting you?** It keeps everything organized. ### 39. Very good software! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2025 **What do you like best about TenantCloud?** Tenant Cloud is a very good software! Very easy to use! Definitely would recommend this software to friends and family! **What do you dislike about TenantCloud?** There is nothing we dislike about Tenant Cloud! **What problems is TenantCloud solving and how is that benefiting you?** I primarily use Tenant Cloud for the purposes of sending and receiving applications from perspective tenants. I like how easy it is to send out the application with just someone's email and not have to think about it again until I receive a notification that the application is ready to view. ### 40. TenantCloud has streamlined my management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about TenantCloud?** Automatic invoices and transaction tracking. **What do you dislike about TenantCloud?** Still learning how to best use all the tools. **What problems is TenantCloud solving and how is that benefiting you?** Payment tracking, expense tracking ### 41. Most Cost-Effective Property Management Software Out There **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2024 **What do you like best about TenantCloud?** I have been using TenantCloud to manage multiple properties for over 5 years. There is not a more cost-effective software out there that has all that a property manager needs to automate processes and keep good records. I have recommended it to several other landlords and some now use it and love it. I very much appreciate the customer service and constant improvement to systems and new features. **What do you dislike about TenantCloud?** App can be a little glitchy and not super intuitive for tenants, and reporting is not as thorough and customizable as we would like to see. **What problems is TenantCloud solving and how is that benefiting you?** They keep our processes in one place and easy to manage, and they help automate things like rent collection to save me a lot of time! ### 42. Tenant Cloud -- User-friendly property management software. **Rating:** 4.0/5.0 stars **Reviewed by:** Dale S. | Principle Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2024 **What do you like best about TenantCloud?** The pricing is good and the management of properties is easy. The customer support is excellent and very responsive. **What do you dislike about TenantCloud?** Some of the reports need to be customizable so we can show the most valuable information. **What problems is TenantCloud solving and how is that benefiting you?** It makes managing the properties for our homeowners easy. ### 43. Great product at and affordable price **Rating:** 5.0/5.0 stars **Reviewed by:** Rajdeep S. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2023 **What do you like best about TenantCloud?** I am a DIY landlord. The sofware provided by TenantCloud is not only simple to use and very user friendly, but also offers great value for money. The program now has live customer support, and makes interacting with tenants and maintenence staff an exremely streamlined process for my comany. **What do you dislike about TenantCloud?** I sometimes feel that it is hard to find leases without expressly knowing the tenant's name. **What problems is TenantCloud solving and how is that benefiting you?** they listen to feedback and take my suggestions into account. ### 44. Great software for running the whole business **Rating:** 5.0/5.0 stars **Reviewed by:** Matt B. | Member Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about TenantCloud?** Helps me keep everything organized from accounting to leases and marketing. I also like my tenants to make payments through the app. **What do you dislike about TenantCloud?** The reports don't look amazing and must be edited before I give them to lenders or whoever else needs to see them. There are many workarounds I must do in order to get all the information I want saved. For instance, there is no place to take notes on a property, so I had to create equipment with the property name so there is a place to store my information. **What problems is TenantCloud solving and how is that benefiting you?** I used to Frankenstien my marketing and leasing system together using many different apps. Now I can market, then get apps filled out, then run a background check, then have them sign the lease all through one piece of software. ### 45. Make renting a property so easy! **Rating:** 4.0/5.0 stars **Reviewed by:** Michael M. | Advisory Board Member - ASCAPAC, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2024 **What do you like best about TenantCloud?** Love the fact that all the information (lease, insurance, bills, property details) are all in one place. Makes it super easy to set up recurring billing, has an automatic billing feature, and routes all payments. It was easy to set up for the first time, and connects with all of my related banking accounts. **What do you dislike about TenantCloud?** The UI can be a little clunky. Not the smoothest interface. **What problems is TenantCloud solving and how is that benefiting you?** As a first time propoerty owner of a rental unit, this takes 95% of the hassle out. ### 46. User Friendly Tenant Management Software for a small business **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2024 **What do you like best about TenantCloud?** Customer service is very responsive and quick. The software is user friendly. We use it from application, to selecting tenants, for security deposits, and monthly rent payments. All of these features work well. **What do you dislike about TenantCloud?** There is no longer a phone number to reach customer serivce. All of our tenants are arriving from abroad and sometimes the payments are difficult or impossible because of international banking complications. **What problems is TenantCloud solving and how is that benefiting you?** Rent payments ### 47. Great Affordable Tenant Management Software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2024 **What do you like best about TenantCloud?** I love how powerful and customizable TenantCloud is for the price. Its tools have enabled me, as a small landlord, to provide modern services to my tenants and appear as professional as the bigger companies, even though I only manage a handful. **What do you dislike about TenantCloud?** There is definitely a learning curve and you'll need to spend some time learning everything that TenantCloud can do. Some of the reports don't provide exactly the data I'm looking for. A profit and loss statement is one report I'd like to see Tenant Cloud offer out-of-the-box. **What problems is TenantCloud solving and how is that benefiting you?** TenantCloud allows me as a small landlord to accept rent and store lease documents digitally. It also allows me to stay up-to-date on my property income and expenses and generate year-end reports. ### 48. Amazing software **Rating:** 5.0/5.0 stars **Reviewed by:** Paulo C. | Ceo, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2024 **What do you like best about TenantCloud?** We use TenantCloud to manage all our properties accounting rent documents. Its an amazing software! **What do you dislike about TenantCloud?** Nothing. Should have move tenant leases from units to another feature. **What problems is TenantCloud solving and how is that benefiting you?** All the paperwork. Thank you. ### 49. Easy to use, well thought out user interface **Rating:** 5.0/5.0 stars **Reviewed by:** Britt E. | Booking Agent/Tour Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2024 **What do you like best about TenantCloud?** As a DIY landlord, I appreciate how simple and powerful Tenant Cloud is. The structure of properties, units, and tenants is very similar to how we already think of the business and it makes the tool easy to use. **What do you dislike about TenantCloud?** There are certain features that are gated and require Tenant cloud support to activate. (i.e switching who pays payment process fees) **What problems is TenantCloud solving and how is that benefiting you?** Property accounting, automated rent collection and late fees. ### 50. makes my rentals easy to manage **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2025 **What do you like best about TenantCloud?** secure payment processing. Makes me as a landlord look more legitimate to higher quality tenants. **What do you dislike about TenantCloud?** not much, it does what i need. it's why i use it **What problems is TenantCloud solving and how is that benefiting you?** collecting payments from tenants and auto-reminding tenants of upcoming and late payments ## TenantCloud Discussions - [What is TenantCloud?](https://www.g2.com/discussions/what-is-tenantcloud) - 1 comment, 1 upvote - [When are you going to update the lease portion? This is your Biggest weak spot.](https://www.g2.com/discussions/when-are-you-going-to-update-the-lease-portion-this-is-your-biggest-weak-spot) - 1 comment, 1 upvote - [What is TenantCloud used for?](https://www.g2.com/discussions/what-is-tenantcloud-used-for) - 1 comment - [What software do property managers use?](https://www.g2.com/discussions/tenantcloud-what-software-do-property-managers-use) - 1 comment - [What is the best software for landlords?](https://www.g2.com/discussions/tenantcloud-what-is-the-best-software-for-landlords) - 2 comments - [View TenantCloud pricing details and edition comparison](https://www.g2.com/products/tenantcloud/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-20+12%3A12%3A51+-0500&secure%5Bsession_id%5D=88792593-499e-4e62-a759-37d8e336d834&secure%5Btoken%5D=b81e8a929afd4a3cb5268c099f957c1ff974a7facd8c55ee8b994968a24d0b54&format=llm_user) ## TenantCloud Integrations - [Apartments.com](https://www.g2.com/products/apartments-com/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [Tenant Turner](https://www.g2.com/products/tenant-turner/reviews) - [Zillow](https://www.g2.com/products/zillow/reviews) ## TenantCloud Features **Lease Administration Platform Features** - Portfolio Administration - Lease Accounting - Lease Auditing - Document Management - Critical Date Alarms - Regulatory Compliance - Localization - Reporting - Dashboards **Leasing** - Vacancy Advertising - Rental Applications - Tenant Screening - Lease Templates - Document Management **Platform Interoperability** - Pre-Built Connectors **Relationship Management** - Lead Generation - Social Media Integration - CRM Integration **Building Operations** - Maintenance Service Requests - Property Inspections - Service Portals - Building Announcements - Resource Reservations **Platform Additional Functionality** - Payment - Portal - Mobility - Cloud **Presentation** - Website Builder - MLS Integration - SEO Strategization - IDX Website **Agentic AI - Lease Administration** - Cross-system Integration - Proactive Assistance - Decision Making **Accounting** - Property Accounting - Online Payment - Company Financials - Certificates of Insurance (COI) - Dashboards **Platform Performance** - Reporting **Platform Branding** - Operability - Brand Management **Operations** - Tenant Portal - Integration with Rental Payment Solution - Lease Application Management - Tenant Screening - Amenity Management - Accounting Module - Maintenance Management - Listing Syndication **Platform Content** - Social Media Management - Communication Management - Website Management - Campaign Building **Platform Additional Functionality** - Reporting **Agentic AI - Property Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Platform Integrations** - Integration with Real Estate CRM - Integration with Virtual Tour - Integration with Real Estate Activities Management ## Top TenantCloud Alternatives - [Buildium](https://www.g2.com/products/buildium/reviews) - 4.4/5.0 (270 reviews) - [AppFolio](https://www.g2.com/products/appfolio/reviews) - 4.6/5.0 (1,021 reviews) - [Innago](https://www.g2.com/products/innago/reviews) - 4.8/5.0 (679 reviews)