--- title: Teamviewer DEX Reviews meta_title: 'Teamviewer DEX Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 55 reviews by the users' company size, role or industry to find out how Teamviewer DEX works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 55 scale: '5' date_modified: '2026-07-17' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Teamviewer DEX Reviews **Vendor:** TeamViewer **Category:** [Digital Employee Experience (DEX) Management Software](https://www.g2.com/categories/digital-employee-experience-dex-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 55 ## About Teamviewer DEX The TeamViewer DEX platform is a real-time autonomous Digital Employee Experience (DEX) solution that fixes digital workforce problems fast and forever, improving compliance, reducing costs, and delivering a superior digital experience for users.​ Key Capabilities: Autonomous Digital Workplace Management​ Endpoint Troubleshooting Endpoint Automation Employee sentiment surveys and notifications Experience Analytics Patch management Virtual Assistant for ServiceNow ServiceNow embedded troubleshooting and remediation Application Experience Management (AXM) Hardware and software asset management Virtual Desktop Experience (VDX) Software Reclaim Content Distribution for Microsoft Configuration Manager Hardware Lifecycle Management Digital Experience Observability Real-time actions for Microsoft Intune Low code/no code automation​ AI insights and recommendations Business Impact dashboard M365 application monitoring Unified Communications app monitoring Network monitoring ## Teamviewer DEX Pros & Cons **What users like:** - Users appreciate the **proactive support and powerful features** of Teamviewer DEX, enhancing user interaction and efficiency. (7 reviews) - Users value the **automation capabilities** of Teamviewer DEX, enhancing endpoint management and improving operational efficiency. (6 reviews) - Users highlight the **time-saving automation** of Teamviewer DEX, streamlining endpoint management and enhancing operational efficiency. (6 reviews) - Users appreciate the **ease of use** in TeamViewer DEX, highlighting its straightforward implementation and user-friendly features. (4 reviews) - Users appreciate the **easy implementation** of Teamviewer DEX, enabling seamless integration and efficient IT operations. (3 reviews) - Intuitive (3 reviews) - Remote Access (3 reviews) - Remote Support (3 reviews) - Visibility (3 reviews) - Easy Access (2 reviews) **What users dislike:** - Users find the **learning curve steep** , especially with advanced features and initial setup complexity for newcomers. (4 reviews) - Users report **slow customer support** that can hinder their experience, especially during critical implementation phases. (4 reviews) - Users find the **initial setup process complex** , requiring expert assistance and technical knowledge for effective integration. (3 reviews) - Users find the **license cost high** , which may deter small teams or startups from using Teamviewer DEX. (2 reviews) - Users find the **poor interface design** of Teamviewer DEX challenging, particularly for those unfamiliar with technology. (2 reviews) - Users experience **slow performance** with Teamviewer DEX, particularly during fast-paced developments affecting customer support responsiveness. (2 reviews) - Delays (1 reviews) - Users feel the **lack of customization** in Teamviewer DEX limits their overall experience and flexibility. (1 reviews) - Users find the **interface overwhelming** , which can complicate navigation and usage of Teamviewer DEX. (1 reviews) - Remote Access Issues (1 reviews) ## Teamviewer DEX Reviews ### 1. 1E products are very useful to IT **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2022 **What do you like best about Teamviewer DEX?** 1E products are very useful in detecting and mitigating the issues proactively **What do you dislike about Teamviewer DEX?** Nothing to dislike. All the products 1E provides is good **What problems is Teamviewer DEX solving and how is that benefiting you?** Device performance which in turn increases the employee satisfaction and productivity ### 2. 1E usage **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** June 30, 2022 **What do you like best about Teamviewer DEX?** Peer-to-peer is clever compared to Microsoft Intune Delivery Optimization that we use on other perimeters **What do you dislike about Teamviewer DEX?** debug can be tedious, like is a package is corrupted or not uploaded corectly **What problems is Teamviewer DEX solving and how is that benefiting you?** Bandwidth usage reduction of course, specifically for remote low bandwidth sites ### 3. Great tool with great UI and best in market support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** June 14, 2022 **What do you like best about Teamviewer DEX?** It works flawlessly without much human intervention, their support is also perfect. **What do you dislike about Teamviewer DEX?** None for now, things work pretty much as designed **Recommendations to others considering Teamviewer DEX:** make products more user friendly and advanced **What problems is Teamviewer DEX solving and how is that benefiting you?** To fulfil all our users on demand software request. ### 4. Tachyon developed software store solution for us !! **Rating:** 5.0/5.0 stars **Reviewed by:** Sunil kumar T. | Mr, Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2019 **What do you like best about Teamviewer DEX?** Technical expertise & nature of work. Whole team is easy to talk & they make an awesome project delivery to us **What do you dislike about Teamviewer DEX?** Everything is good, so far everything was awesome. **What problems is Teamviewer DEX solving and how is that benefiting you?** They created a Software store for us through user can install softwares. ### 5. Best tool for quick deployments **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2019 **What do you like best about Teamviewer DEX?** Automatic database publish script generating and backing up code before deploying to systems **What do you dislike about Teamviewer DEX?** Deployment is interrupted when an error occurs and have to start from scratch in that case(pre-deploying again) **What problems is Teamviewer DEX solving and how is that benefiting you?** It is beneficial tool in case when deploying heavy bunch of code to server as it is exhausting to manually move code to servers ## Teamviewer DEX Discussions - [What is 1E used for?](https://www.g2.com/discussions/what-is-1e-used-for) - [View Teamviewer DEX pricing details and edition comparison](https://www.g2.com/products/teamviewer-dex/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-24+08%3A08%3A23+-0500&secure%5Bsession_id%5D=ab5fa8a3-fc80-4db4-bace-23df6c607e79&secure%5Btoken%5D=e30caf5892c4d1e34bd234a2313d7c75d63257d97c41392e845f5a2d42ca04d7&format=llm_user) ## Teamviewer DEX Integrations - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) ## Teamviewer DEX Features **ServiceNow Apps** - ServiceNow Integration - Value **Experience** - Telemetry Collection - Feedback **Generative AI** - AI Text Summarization **Generative AI - Autonomous Endpoint Management** - Behavioral Analysis - Adaptive - Predictive **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Management** - Digital Experience Score - Alerts - Budget Analysis - Remediation - Optimization **Agentic AI - ServiceNow Store Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Monitoring and Management - Autonomous Endpoint Management** - Patch Management - Oversees - Self-Healing - Centralized Dashboard **Vulnerability Prevention** - Endpoint Intelligence - Malware Detection **Performance** - Troubleshooting - Uptime Monitoring - Performance Monitoring - Issue Tracking - Resource Monitoring **Security Management** - Incident Reports - Security Validation - Compliance ## Top Teamviewer DEX Alternatives - [Nexthink](https://www.g2.com/products/nexthink/reviews) - 4.6/5.0 (347 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,673 reviews) - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,210 reviews)