Link copied to clipboard # Lakeside SysTrack vs Teamviewer DEX Comparison - What are their main differences? Share [ Export ](/compare/lakeside-software-lakeside-systrack/teamviewer-dex/export.csv) Lakeside SysTrackTeamviewer DEX[+ Add Product](#) Pricing **Lakeside SysTrack** Free Trial No pricing available **Teamviewer DEX** Free Trial **Contact Us** · DEX Standard **Contact Us** · DEX Enterprise **Contact Us** · DEX Enterprise Plus **Pricing Insights** from reviews Perceived Cost **Lakeside SysTrack** $$$$$ **Teamviewer DEX** $$$$$ Average Discount **Lakeside SysTrack** Not enough reviews yet **Teamviewer DEX** 6% Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **Lakeside SysTrack** 6 months Based on 100 responses **Teamviewer DEX** 6 months Based on 100 responses Return on Investment **Lakeside SysTrack** 6 months Based on 100 responses **Teamviewer DEX** 6 months Based on 100 responses **Pros & Cons** from reviews **Lakeside SysTrack** Not enough data **Teamviewer DEX** [ Features (7) ](https://www.g2.com/products/teamviewer-dex/reviews?filters%5Bsentiment_snippet%5D=2001430&qs=pros-and-cons#reviews)[ Automation (6) ](https://www.g2.com/products/teamviewer-dex/reviews?filters%5Bsentiment_snippet%5D=1524814&qs=pros-and-cons#reviews)[ Learning Curve (4) ](https://www.g2.com/products/teamviewer-dex/reviews?filters%5Bsentiment_snippet%5D=2001428&qs=pros-and-cons#reviews)[ Poor Customer Support (4) ](https://www.g2.com/products/teamviewer-dex/reviews?filters%5Bsentiment_snippet%5D=1524824&qs=pros-and-cons#reviews) Integrations **Lakeside SysTrack** Not enough data **Teamviewer DEX** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da836c06c61c98d4a0795c7cfc3a9a5a/servicenow-it-service-management.jpg "Product Avatar Image") ServiceNow IT Service... ](https://www.g2.com/products/servicenow-it-service-management/reviews)[ View all ](https://www.g2.com/products/teamviewer-dex/integrations) Screenshots **Lakeside SysTrack** ![Lakeside SysTrack screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/103695/SysTrack-Prevent.png) **Teamviewer DEX** No screenshot available **Ratings** from reviews Meets Requirements **Lakeside SysTrack** **8.8** /10 Based on 12 responses **Teamviewer DEX** **8.8** /10 Based on 47 responses Ease of Use **Lakeside SysTrack** **8.2** /10 Based on 13 responses **Teamviewer DEX** **8.3** /10 Based on 52 responses Ease of Setup **Lakeside SysTrack** **7.9** /10 Based on 12 responses **Teamviewer DEX** **7.9** /10 Based on 45 responses Ease of Admin **Lakeside SysTrack** **8.3** /10 Based on 11 responses **Teamviewer DEX** **8.1** /10 Based on 36 responses Quality of Support **Lakeside SysTrack** **9.0** /10 Based on 13 responses **Teamviewer DEX** **8.4** /10 Based on 49 responses Has the product been a good partner in doing business? **Lakeside SysTrack** **9.1** /10 Based on 11 responses **Teamviewer DEX** **8.9** /10 Based on 35 responses Product Direction (% positive) **Lakeside SysTrack** **9.0** /10 Based on 12 responses **Teamviewer DEX** **8.7** /10 Based on 45 responses **Features** ratings from reviews Digital Employee Experience (DEX) Management Not enough data **8.1** /10 Based on 34 responses Endpoint Management Not enough data **6.7** /10 Based on 6 responses User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 4.5% Mid-Market(51-1000 emp.) 4.5% Enterprise(\> 1000 emp.) 90.9% Small-Business(50 or fewer emp.) 4.5% Mid-Market(51-1000 emp.) 4.5% Enterprise(\> 1000 emp.) 90.9% Small-Business(50 or fewer emp.) 12.1% Mid-Market(51-1000 emp.) 17.2% Enterprise(\> 1000 emp.) 70.7% Small-Business(50 or fewer emp.) 12.1% Mid-Market(51-1000 emp.) 17.2% Enterprise(\> 1000 emp.) 70.7% **Reviewers' Industry** [![Lakeside SysTrack](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_e7e2b0f2d3ee98e689e3d9bdb27c437b/lakeside-software-lakeside-systrack.png "Lakeside SysTrack")](https://www.g2.com/products/lakeside-software-lakeside-systrack/reviews) Lakeside SysTrack Information Technology and Services 22.7% Hospital & Health Care 13.6% Financial Services 13.6% Health, Wellness and Fitness 9.1% Banking 9.1% Other 31.8% [![Teamviewer DEX](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer-dex.svg "Teamviewer DEX")](https://www.g2.com/products/teamviewer-dex/reviews) Teamviewer DEX Information Technology and Services 26.7% Oil & Energy 10.0% Retail 6.7% Chemicals 6.7% Education Management 5.0% Other 45.0% Alternatives **Lakeside SysTrack Alternatives** ![Nexthink](https://images.g2crowd.com/uploads/product/hd_favicon/4601e5537b06d6754cb8771c73aa7f4d/nexthink.svg "Nexthink") [ Nexthink ](/products/nexthink/reviews) ![ThousandEyes](https://images.g2crowd.com/uploads/product/hd_favicon/ec7ca834292acf2336bb17021b97ae9d/thousandeyes.svg "ThousandEyes") [ ThousandEyes ](/products/thousandeyes/reviews) ![Automation Anywhere Agentic Process Automation](https://images.g2crowd.com/uploads/product/hd_favicon/053673f927a7e9eaba122ebe77b4349a/automation-anywhere-agentic-process-automation.svg "Automation Anywhere Agentic Process Automation") [ Automation Anywhere Agentic... ](/products/automation-anywhere-agentic-process-automation/reviews) ![Chrome Enterprise](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_d411eb490c30b3a8eb6bf56f537e4d45/chrome-enterprise.png "Chrome Enterprise") [ Chrome Enterprise ](/products/chrome-enterprise/reviews) **Teamviewer DEX Alternatives** ![Nexthink](https://images.g2crowd.com/uploads/product/hd_favicon/4601e5537b06d6754cb8771c73aa7f4d/nexthink.svg "Nexthink") [ Nexthink ](/products/nexthink/reviews) ![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne") [ NinjaOne ](/products/ninjaone/reviews) ![Atera IT Management](https://images.g2crowd.com/uploads/product/hd_favicon/b0d43ac9ef8eabd2a36c4a9b8ed74ccb/atera-it-management.svg "Atera IT Management") [ Atera ](/products/atera-it-management/reviews) ![ManageEngine Endpoint Central](https://images.g2crowd.com/uploads/product/hd_favicon/2f2a2afbb752a606964794b3d43d3fda/manageengine-endpoint-central.svg "ManageEngine Endpoint Central") [ ManageEngine Endpoint Central ](/products/manageengine-endpoint-central/reviews) ## Lakeside SysTrack vs Teamviewer DEX FAQs Generated using AI Last updated: August 16, 2026 ### What is the difference between SysTrack Digital Experience... vs Teamviewer DEX? SysTrack Digital Experience... stands out for its higher Quality of Support score and dashboard customization, while Teamviewer DEX is noted for its automation and real-time visibility features. | [SysTrack Digital Experience...](https://www.g2.com/products/systrack-digital-experience-monitoring/reviews) | [Teamviewer DEX](https://www.g2.com/products/teamviewer-dex/reviews) | | --- | --- | | 4.5/5 (22 reviews) | 4.4/5 (60 reviews) | | Enterprise | Enterprise | | 7.9 | 7.9 | | 8.9 | 8.4 | | Custom dashboards and deep analytics | Automation and real-time visibility | ### How do the pricing models of SysTrack Digital Experience... and Teamviewer DEX compare? SysTrack Digital Experience... and Teamviewer DEX are rated at parity for value, with no material difference in reviewer satisfaction on price or cost. - **SysTrack Digital Experience...:** Reviewers do not cite pricing as a major differentiator, and sentiment on value is neutral. - **Teamviewer DEX:** In recent reviews, some reviewers mention that Teamviewer DEX is perceived as expensive, but others highlight its strong feature set as justifying the investment. ### What are the best alternatives to SysTrack Digital Experience... and Teamviewer DEX? The top three alternatives to SysTrack Digital Experience... and Teamviewer DEX are Nexthink, ThousandEyes, and NinjaOne. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [SysTrack Digital Experience...](https://www.g2.com/products/systrack-digital-experience-monitoring/reviews) | 4.5/5 (22 reviews) | Enterprise | — | Custom dashboards and deep analytics | | [Teamviewer DEX](https://www.g2.com/products/teamviewer-dex/reviews) | 4.4/5 (60 reviews) | Enterprise | Some reviewers cite higher cost | Automation and real-time visibility | | [Nexthink](https://www.g2.com/products/nexthink/reviews) | 4.6/5 (394 reviews) | Enterprise | — | Comprehensive digital experience analytics | | [ThousandEyes](https://www.g2.com/products/thousandeyes/reviews) | 4.5/5 (80 reviews) | Enterprise | — | Network visibility and monitoring | | [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5 (5028 reviews) | Mid-Market | — | Ease of use and endpoint management | ### Which Digital Employee Experience (DEX) Management features should I prioritize when comparing SysTrack Digital Experience... and Teamviewer DEX? Buyers should prioritize automation, real-time visibility, dashboard customization, performance monitoring, and alerting when comparing SysTrack Digital Experience... and Teamviewer DEX. - **Automation:** Teamviewer DEX is cited for automation in 6 all-time mentions; SysTrack Digital Experience... is not specifically cited for automation in recent reviews. - **Real-time visibility:** Teamviewer DEX is frequently praised for real-time visibility in recent reviews; SysTrack Digital Experience... is noted for deep analytics and dashboards. - **Dashboard customization:** SysTrack Digital Experience... is highlighted for custom dashboards and analytics in multiple recent reviews. - **Performance monitoring and alerting:** Teamviewer DEX offers performance monitoring and alerts as unique features. ### What are the pros and cons of SysTrack Digital Experience... vs Teamviewer DEX? SysTrack Digital Experience... is strongest in dashboard customization and analytics, while Teamviewer DEX excels in automation and real-time visibility. - **SysTrack Digital Experience... strengths:** Custom dashboards, deep analytics, and detailed device-level insights are frequently praised in recent reviews. - **SysTrack Digital Experience... trade-offs:** Reviewers note a steep learning curve for dashboard creation, occasional slow console performance, and challenges with large-scale custom configurations. - **Teamviewer DEX strengths:** Automation (6 all-time mentions), time-saving (6), ease of use (4), remote access (3), and real-time visibility (3) are consistently cited as strengths. - **Teamviewer DEX trade-offs:** Reviewers mention a learning curve (4 all-time mentions), setup complexity (3), higher perceived cost (2), and occasional slow customer support (4). ### Is SysTrack Digital Experience... or Teamviewer DEX better for small businesses? Neither SysTrack Digital Experience... nor Teamviewer DEX is primarily focused on small businesses, as both have Enterprise as their largest reviewer segment. - **SysTrack Digital Experience...:** Largest segment is Enterprise; reviewers highlight its scalability and depth for large organizations. - **Teamviewer DEX:** Largest segment is Enterprise; reviewers note its suitability for large-scale endpoint management and automation. ### Which Digital Employee Experience (DEX) Management platform has better integrations? SysTrack Digital Experience... and Teamviewer DEX are at parity for integrations, as neither product has reviewer-cited integration data in recent reviews. - **SysTrack Digital Experience...:** No reviewer-cited integrations in recent reviews. - **Teamviewer DEX:** No reviewer-cited integrations in recent reviews. ### How do SysTrack Digital Experience... and Teamviewer DEX compare on customer support? SysTrack Digital Experience... has a higher Quality of Support score (8.9 vs 8.4), a material difference favoring SysTrack Digital Experience... for support satisfaction. - **SysTrack Digital Experience...:** Reviewers consistently praise responsive and knowledgeable support, with several citing timely assistance and comprehensive training resources. - **Teamviewer DEX:** Support is generally rated positively, but some reviewers mention slow response times and a ticket-based flow that can feel less smooth. ### Which is easier to implement, SysTrack Digital Experience... or Teamviewer DEX? SysTrack Digital Experience... and Teamviewer DEX are rated at parity for Ease of Setup, both scoring 7.9, with no material difference in reviewer sentiment. - **SysTrack Digital Experience...:** Reviewers describe setup as straightforward but note that large-scale customizations and security requirements can extend implementation time. - **Teamviewer DEX:** Reviewers report that initial setup can be complex due to the breadth of features, but once configured, the platform is easy to use and scale. ### Which product has better Troubleshooting? SysTrack Digital Experience... and Teamviewer DEX are both highly rated for Troubleshooting, with reviewers citing strong device-level insights and automation capabilities. - **SysTrack Digital Experience...:** Troubleshooting is frequently praised in recent reviews for its deep analytics, real-time data, and ability to resolve issues across large environments. - **Teamviewer DEX:** Troubleshooting is cited as a core strength, with automation and real-time diagnostics enabling proactive issue resolution and reduced ticket volume. ## Lakeside SysTrack vs Teamviewer DEX When assessing the two solutions, reviewers found Teamviewer DEX easier to use and administer. However, reviewers felt that Lakeside SysTrack was easier to do business with overall. Finally, reviewers felt that the products are equally easy to set up. - Lakeside SysTrack and Teamviewer DEX both meet the requirements of our reviewers at a comparable rate. - When comparing quality of ongoing product support, reviewers felt that Lakeside SysTrack is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of Lakeside SysTrack over Teamviewer DEX.