The platform allows us to customise fields according to our specific business needs, with no limitations on the terminology we use. It is user-friendly and straightforward to navigate. We also appreciate being able to access our data through TeamInsights. Additionally, the support provided by WK and PWC South Africa in meeting our requirements has been valuable. We have had no connectivity issues being hosted in the Cloud. Review collected by and hosted on G2.com.

As a customer of Teammate for two decades, I would have appreciated it if Teammate Analytics had been included in the offering when we transitioned to the Cloud. While new users may benefit from having certain modules integrated into the licensing structure, I find that, as an existing customer, adding additional modules is quite costly. Modules such as Teamschedule could use further enhancements to better meet auditors' requirements. Additionally, Teamstore should be more user-friendly and offer the ability to group similar risks or controls together, which would help minimize duplication. Sometimes, the Assessment module, Audit Plan, and Projects do not seem to integrate as seamlessly as I would expect. Review collected by and hosted on G2.com.

TeamMate+ is a powerful audit and risk management platform that offers a lot of value—especially once users get past its steep learning curve. While the initial setup and navigation can be challenging, the underlying logic becomes clear with use. The flow between audit-level objects—risks, controls, procedures, workpapers, and findings—is well-structured and supports a coherent audit trail.

The user interface is intuitive and clean, making it easier to work efficiently once familiar with the system. Coverage capabilities, including the use of secondary dimensions, add flexibility and depth, though they can be tricky to master. Dashboard functionality is another highlight—users can build personalized views, and administrators can now publish dashboards for broader use, which enhances usability.

Reporting via APIs is particularly strong, allowing teams to connect external tools and derive insights tailored to their needs. The platform includes a wide range of fields and aligns well with industry logic, making it a solid choice for risk assessment and audit execution.

Time tracking is simple and effective, and while resourcing features could be expanded, the core model is sound. The ability to engage directly with stakeholders within the platform is a great feature that supports agile auditing, though it does require some change management.

That said, TeamMate+ is less configurable than some might hope, especially for more complex environments. It’s an excellent fit for smaller teams, but the price point can be a barrier. Still, it’s a comprehensive solution—from risk assessment and coverage planning to audit execution and evidence management.

Overall, TeamMate+ has a strong foundation and many well-designed features. With continued focus on user feedback and practical enhancements, it has the potential to become an even more effective and user-centered tool. Review collected by and hosted on G2.com.

I am extremely frustrated that MS365 integration is still not available. Considering that MS Online integration technology has existed for quite some time, it seems unreasonable that this basic feature is missing. I find it hard to believe the system still lacks such fundamental functionality. Although I am aware that integration is reportedly in development, the current situation remains unacceptable.

As an administrator, I also find the configuration options limiting. Essential controls that should be available simply are not. For example, there is no way to disable close rules for users, which makes it far too easy to become non-compliant with standards, since users can delete all review notes and history themselves. This approach appears to be driven by cost-saving motives related to storage, which I strongly disagree with. Given that the software is supposed to be risk-focused, it should prioritize data retention to comply with regulations across different jurisdictions.

The report generation features are also disappointing, and in my opinion, they are even less effective than what was offered in TeamMate AM. The Business Rules engine, now offered as an add-on, really should be included in the premium license package.

I could list many more issues. As an administrator for a large organization who is very familiar with this software, I can say that, as a subject matter expert on TM+, there is still much to be desired. Bug fixes are not prioritized based on importance; for instance, there was a bug affecting multiple versions related to entity coverage, where objects from assessments were not properly carried over to audits. When rolling forward, the entity immediately becomes disassociated from the audit, as still seen and evident in the July release.

It feels as though TeamMate+ has increasingly emphasized commercial strategy, which may be contributing to a growing disconnect between the design team and end users. That said, I remain genuinely hopeful that future development will reflect a renewed focus on user feedback and practical needs.

My comments come from a place of recognizing the platform’s potential—there’s a strong foundation here, but meaningful progress will depend on valuing user input as a key driver of innovation and long-term success. Review collected by and hosted on G2.com.

I have been using TeamMate+ for four years to document our audit work, and I really appreciate the transition to the web version, which is much more user-friendly and better. The web version is intuitive and very easy to use, easing the transition from the older version. TeamMate+ helps maintain all records of orders, planning, fieldwork, and reporting, making everything very well organized and systematic, which is especially helpful if you need to revisit past records. It also supports our EQA process efficiently. The flexibility in documenting and the feature that allows us to pull data directly into Power BI reports from the new web version are incredibly useful. Overall, I am happy with TeamMate+ and would buy it again because it meets all our needs effectively. Review collected by and hosted on G2.com.

I think the process of making changes to previous work in TeamMate+ can be simplified. While generally there's not much that requires improvement, simplifying this process would enhance the user experience. Review collected by and hosted on G2.com.

I really appreciate TeamMate+ for its comprehensive implementation support and training processes, which ensured a smooth setup without any issues thanks to a very supportive implementation and training team. The availability of an online self-taught program, along with focused three or four-day training sessions, was incredibly helpful, allowing us to receive tailored extra training and enter live operations fully ready and confident. The system's compliance with new global internal audit standards is something I genuinely value, as it aligns perfectly with our professional requirements. I find TeamMate+ essential in managing various aspects of our work, such as planning, risk assessment, fieldwork, reporting, management responses, tracking, and scheduling to maximize our resource capacity. The adaptability and efficiency of TeamMate+, given our long-term use, have enriched our workflow significantly, allowing us to design and program to our specific needs. The newsletters and Walter's Cluers trainings help me stay updated on what the product offers, fostering continuous learning and improvement. Overall, my satisfaction is reflected in the high recommendation score I would give TeamMate+, rating it a solid nine out of ten. Review collected by and hosted on G2.com.

I find occasional bugs in TeamMate+ mildly irritating as they require me to work through and resolve them, although they aren't major outstanding issues. Additionally, despite TeamMate+ offering its own analytics features, I've stuck with another analytics solution due to familiarity and haven't found a compelling reason to transition. This suggests that the inbuilt analytics might not fully meet all my needs or expectations, thus requiring an external solution to fill the gap. Review collected by and hosted on G2.com.

The ability to cover the significant aspects of the audit cycle. Review collected by and hosted on G2.com.

How challenging it becomes when you need to customize its operation to a process that deviates from the standards. Review collected by and hosted on G2.com.

The most important features are present and the product is continuously being developed. The operation is simple and intuitive. Through the TeamCloud, the administrative effort is low. Customer support responds relatively quickly. Our processes could be implemented relatively easily, allowing the software to be well integrated. Review collected by and hosted on G2.com.

The UI is not consistently designed in all areas. Occasionally, adjustments in the UI lead to changes in the software's behavior. Sometimes there are misunderstandings with customer support. Review collected by and hosted on G2.com.

I find the online access of TeamMate+ particularly useful. The ability to access the platform anytime from anywhere significantly eases our work, especially in the archiving of working papers, which are an important part of our audit activities. This feature has saved us a lot of time and improved the efficiency of our processes. Additionally, I use TeamMate+ in combination with other important software tools like Copilot, ICL, Excel, Word, and PowerPoint, which makes the integration seamless and the workflow smooth. Furthermore, I appreciate the availability of an offline version. This allows us to work without interruptions, even when we temporarily have no internet access. Review collected by and hosted on G2.com.

I found the setup process of TeamMate+ difficult, especially the configuration. Additionally, the visual presentation bothers me and could be improved. Review collected by and hosted on G2.com.

The user-friendliness of this product stands out. Its language is straightforward, making it easy to understand, while still maintaining a professional tone. Additionally, the interfaces are visually appealing. Review collected by and hosted on G2.com.

Up to now, the notification feature has stalled multiple times. Additionally, there are some mandatory fields that seem unnecessary, but we still have to contact the service provider to get them disabled. Review collected by and hosted on G2.com.

The ease of use and the excellent features that allow me to manage my audit projects, for example: linking an audit test with working papers, risks, findings, and recommendations, everything is super integrated. This allows me to speed up my times and improve the quality of my work. Review collected by and hosted on G2.com.

That the April 2025 version has two different interfaces, I hope that in future versions there will only be one. Review collected by and hosted on G2.com.

What I like most about TeamMate+ is that it centralizes the entire audit cycle in a single platform, allowing me to have complete traceability of findings, risks, and evidence. Additionally, it automates processes that reduce manual tasks and increase efficiency, facilitates collaboration between teams, and generates dynamic reports in real-time, which improves strategic decision-making. Review collected by and hosted on G2.com.

What I like least about TeamMate+ is that its learning curve is steep, which requires time and training to take full advantage of all its features. Additionally, customization can be limited in some processes, and integration with other external tools is not always straightforward. This can lead to dependency and delays in implementing improvements. Review collected by and hosted on G2.com.