TeamMate

By Wolters Kluwer

4.2 out of 5 stars

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TeamMate Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

TeamMate Media

TeamMate Demo - TeamMate+ Audit
Use decisive integration to collaborate with stakeholders and collect data in real-time, to deliver insights to stakeholders.
TeamMate Demo - Business Rules Engine in TeamMate+
A no-code solution to implement rules and conditional logic to improve accuracy and alignment with your teams methodology.
TeamMate Demo - Multi-Year Audit Planning in TeamMate+
Enhance and add automation to the audit planning process. This tool allows you to forecast the scheduled cycle of your audits by Auditable Entity from your Organizational Hierarchy over sever periods (most often years).
TeamMate Demo - SmartCheck in TeamMate+
Reduce delays and rework for team members and reviewers due to incomplete or missing information. SmartCheck provides a step-by-step guide highlighting what's next in the audit process.
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TeamMate Reviews (450)

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Reviews

TeamMate Reviews (450)

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4.2
450 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and centralized organization of TeamMate+, which simplifies audit management and enhances collaboration. Many appreciate its intuitive interface and the ability to customize workflows to fit their needs, making it a valuable tool for tracking audit processes. However, some users note that navigation can be clunky at times, which may hinder efficiency.

Pros & Cons

Generated from real user reviews
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Anabelle A.
AA
Senior Internal Auditor
Small-Business (50 or fewer emp.)
"TeamMate Review and Product Performance Assessment"
What do you like best about TeamMate?

What I like best about TeamMate is that it makes audit work more organized and easier to track. It helps in managing tasks, documenting findings, and monitoring progress in one place. It also improves teamwork because everyone can see updates in real time. Overall, it saves time and makes the audit process more efficient. Review collected by and hosted on G2.com.

What do you dislike about TeamMate?

What I dislike about TeamMate is that it can be slow and hard to use, especially for new users. Some features are difficult to find, and it takes time to learn. Sometimes, saving or loading work also takes longer than expected. Review collected by and hosted on G2.com.

Response from Rebecca Franchi of TeamMate

Thank you, Anabelle, for taking the time to provide your feedback. At TeamMate, we appreciate your recommendations to improve the audit solutions that your organization relies on every day. Your valuable input has been promptly shared with our product team to be reviewed.

TL
Senior Manager
Enterprise (> 1000 emp.)
"TeamMate Makes Audit Management and Collaboration Effortless"
What do you like best about TeamMate?

TeamMate is easy to use for managing audits, tracking workpapers, and keeping documentation organized in one place. It helps standardize the audit process, improves visibility into progress, and makes collaboration across the team more efficient. The reporting and workflow features are especially helpful for keeping engagements on track. Review collected by and hosted on G2.com.

What do you dislike about TeamMate?

Certain workflows can take too many clicks. Reporting customization could also be more flexible. Review collected by and hosted on G2.com.

Response from Rebecca Franchi of TeamMate

Thank you, Tinh, for taking the time to provide your feedback. At TeamMate, we appreciate your recommendations to improve the audit solutions that your organization relies on every day. Your valuable input has been promptly shared with our product team to be reviewed and considered.

Verified User in Automotive
UA
Small-Business (50 or fewer emp.)
"TeamMate Brings Structured, End-to-End Audit Management in One System"
What do you like best about TeamMate?

What is most helpful about TeamMate is that it gives audit teams one structured system for the full audit cycle instead of managing planning, fieldwork, findings, follow-up, and reporting in scattered files and emails. Wolters Kluwer positions TeamMate as an end-to-end audit management solution that helps teams streamline workflow, improve productivity, collaborate better, and generate more data-driven insights Review collected by and hosted on G2.com.

What do you dislike about TeamMate?

The least helpful part of TeamMate is that it can still feel process-heavy and setup-dependent, especially if your team wants a very fast, lightweight workflow. TeamMate is positioned as an end-to-end audit platform with configurable workflows, integrations, dashboards, APIs, and multiple review layers, and even reviewer data suggests implementation can take around 4 months on average. That usually means the upside is strong structure, but the tradeoff is more setup, governance, and onboarding effort. Review collected by and hosted on G2.com.

Response from Rebecca Franchi of TeamMate

Thank you for sharing your feedback with us. At TeamMate, we’re dedicated to continuous improvement, from our expert solutions to our customer service so you can deliver high-quality audits and critical insights to your organization. We’ve directed your feedback to our product management team for consideration as a future enhancement. 

Charlene C.
CC
Technical Audit Senior Supervisor
Enterprise (> 1000 emp.)
"Comprehensive Auditing Made Effortless with TeamMate+"
What do you like best about TeamMate?

I really appreciate TeamMate+ for organizing our assigned engagements effectively. The ability for me as a supervisor to easily check each auditor's assignments is invaluable. I also like the dashboard that provides a comprehensive overview of my projects and lets me know if a sign-off is necessary. The dashboard's capability to show the status of our work plan, such as how many of my 12 audit engagements are ongoing or haven't started, helps me prioritize and decide which projects require follow-up with my team. It's also convenient that, unlike the old TM, with TeamMate+ I can access a complete view from assessment to monitoring with just a password. Review collected by and hosted on G2.com.

What do you dislike about TeamMate?

I find the time tracking to be of limited value since we do not bill clients for the hours spent, unlike external audit. We have a Power BI, but it is not linked or connected with TeamMate+. Review collected by and hosted on G2.com.

Response from Rebecca Franchi of TeamMate

Thank you for sharing your feedback with us, Charlene. At TeamMate, we’re dedicated to continuous improvement, from our expert solutions to our customer service so that you can deliver high-quality audits and critical insights to your organization. We’ve directed your feedback to our product management team for consideration as a future enhancement. 

Khánh Du N.
KN
Internal Audit Specialist
Small-Business (50 or fewer emp.)
"Intuitive Hierarchical Layout Makes Audits Easy to Navigate"
What do you like best about TeamMate?

What impresses me most about TeamMate is its intuitive, hierarchical layout. The platform organizes audit components into clear, logical modules, making it easy to navigate and move between sections without friction. Review collected by and hosted on G2.com.

What do you dislike about TeamMate?

One area where TeamMate could improve is its notification system, which currently feels a bit too inconspicuous. The alerts tend to blend into the background, so it’s easy to miss urgent updates or overlook pending approvals that need attention. Review collected by and hosted on G2.com.

Response from Rebecca Franchi of TeamMate

Thank you for sharing your feedback with us, Khánh. At TeamMate, we’re dedicated to continuous improvement, from our expert solutions to our customer service so that you can deliver high-quality audits and critical insights to your organization. We’ve directed your feedback to our product management team for consideration as a future enhancement. 

Verified User in Financial Services
AF
Mid-Market (51-1000 emp.)
"Efficient for Audits, Needs Better Data Tracking"
What do you like best about TeamMate?

I appreciate how TeamMate+ serves as a repository for all our work papers, providing us with one consolidated platform for workflow, risk assessment, and allowing stakeholders, including our regulators, to review work papers as necessary. While setting up TeamMate+ was not overly difficult, having strong in-house technology support is important in ensuring the implementation of TeamMate+ goes smoothly. Review collected by and hosted on G2.com.

What do you dislike about TeamMate?

There are certain limitations with its ability to report on data within the tool and challenges in scheduling resources and managing overall capacity planning. There's a limited number of data points and limited UI configurability, which means we can't track everything we want to track in the tool, and we can't configure where we track data exactly where we want it. Review collected by and hosted on G2.com.

Response from Rebecca Franchi of TeamMate

Thank you for your valuable feedback. At TeamMate, we’re dedicated to continuous improvement, from our expert solutions to our customer service so you can deliver high-quality audits and critical insights to your organization. We’ve delivered your input to our product management team for consideration.

Muhammad Rashid Mahmood - C.
MC
Manager Internal Audit / IT Audit
Mid-Market (51-1000 emp.)
"Highly Effective for Audit Management, With Room for UI Improvement"
What do you like best about TeamMate?

I find TeamMate+ to be a highly effective and structured audit management tool. It significantly enhances the efficiency, consistency, and quality of our order processes. The planning and execution phases are particularly well-supported by its features. I appreciate the well-organized framework it provides, which helps auditors define scope, objectives, and conduct risk assessments systematically. The risk-based approach embedded in the system aligns our audit efforts with high-risk areas, improving audit effectiveness. The working papers functionality stands out by allowing auditors to document procedures, attach evidence, and maintain proper audit trails in a very structured way. Also, I found the initial setup to be very easy and straightforward. Review collected by and hosted on G2.com.

What do you dislike about TeamMate?

A more user-friendly design would reduce the learning curve. Also, system performance can occasionally be slow when dealing with large databases or extensive documentation. Another area for improvement would be integration capabilities. While TeamMate+ is strong as a standalone system, better integration with other enterprise systems such as ERP or data analytics tools would further enhance its value. Review collected by and hosted on G2.com.

Response from Rebecca Franchi of TeamMate

Thank you for sharing your feedback with us, Muhammad. At TeamMate, we’re dedicated to continuous improvement, from our expert solutions to our customer service so that you can deliver high-quality audits and critical insights to your organization. We’ve directed your feedback to our product management team for consideration as a future enhancement.

Richard H.
RH
Senior Internal Auditor
Small-Business (50 or fewer emp.)
"Structured, Consistent Audits with Strong Workflow Integration"
What do you like best about TeamMate?

Ya know, the thing I like most about TeamMate is the structure and consistency it brings to the audit process. I like how it keeps everything organized and creates a clear link between risk, testing, and conclusions, which makes the work more efficient and easier to stand behind.

I've enjoyed the integration experience. TeamMate works well within the audit workflow, and while we’re still exploring deeper integrations, it aligns well with the tools, systems, and other data sources we rely on. There’s definitely opportunity to expand integration capabilities, but overall it supports a more connected and efficient audit process. Review collected by and hosted on G2.com.

What do you dislike about TeamMate?

One of the challenges I have with TeamMate is that it can feel a bit rigid and not always as intuitive as you’d like, especially when you’re trying to move quickly. There’s a bit of a learning curve, and some workflows take more steps than expected. That said, once you get comfortable with it, the structure it provides is valuable—it just takes some time to get there. Review collected by and hosted on G2.com.

Response from Rebecca Franchi of TeamMate

Thank you for sharing your feedback with us, Richard. At TeamMate, we’re dedicated to continuous improvement, from our expert solutions to our customer service so that you can deliver high-quality audits and critical insights to your organization. We’ve directed your feedback to our product management team for consideration as a future enhancement. 

Verified User in Hospital & Health Care
AH
Small-Business (50 or fewer emp.)
"Everything in One Place—Simple and Convenient"
What do you like best about TeamMate?

being able to have everything in one place Review collected by and hosted on G2.com.

What do you dislike about TeamMate?

it can be difficult to navigate and figure out certain functions without guidance. For example, generating or customizing audit reports within the tool is not very intuitive.

There is also limitation when working with supporting documentation. While we can upload Word or PDF, Excel documents, we cannot directly edit them within Teammate +, which makes the review and revision process less efficient.

Also, Tm analytics could be more user friendly. I t currently requires a higher level of effort to use effectively, which can limit its accessibility for broader team use. There are also recurring issues with TM Analytics access, where licenses are periodically deactivated and need to be reactivated, which disrupts the workflow. Review collected by and hosted on G2.com.

Response from Rebecca Franchi of TeamMate

Thank you for taking the time to provide your feedback. At TeamMate, we appreciate your recommendations to improve the audit solutions that your organization relies on every day. Your valuable input has been promptly shared with our product team to be reviewed and considered.

Paul F.
PF
Audit Senior Advisor
Small-Business (50 or fewer emp.)
"Comprehensive Audit Tool with a Steep Learning Curve"
What do you like best about TeamMate?

I like TeamMate+ because it has the ability to link many different areas that stem from the audit of an item on the audit plan to planning, field work, and wrap-up, including issue follow-up and tracking all the way through remediation and closure. TeamMate+ does everything an experienced auditor or audit team needs, and I appreciate its ability to condense all the necessary data points to administer an audit with other stakeholders in our company. I think its ability to facilitate workflow is key to TeamMate+'s success and our use of it. It allows audit teams flexibility in managing the workflow when uploading and reviewing documents. Review collected by and hosted on G2.com.

What do you dislike about TeamMate?

It takes a long time to learn. We frequently have to reach out to a subject matter expert to ask it to do things and facilitate data and status report manipulation that the average auditor either doesn't understand or is beyond the scope of their duties. Review collected by and hosted on G2.com.

Response from Rebecca Franchi of TeamMate

Thank you for sharing your feedback with us, Paul. At TeamMate, we’re dedicated to continuous improvement, from our expert solutions to our customer service so that you can deliver high-quality audits and critical insights to your organization. We’ve directed your feedback to our Customer Services and Support teams to address.

Questions about TeamMate? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What do you like most about TeamMate+ for audit management, and what improvements would you suggest?

GU
Guest User
Last activity about 3 years ago

What is TeamMate application?

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

15 months

Average Discount

8%

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