# Symphony3 Reviews
**Vendor:** Symphony3  
**Category:** [Client Portal Software](https://www.g2.com/categories/client-portal)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 2
## About Symphony3
Our customer data platform improves your customer interactions and drives efficiencies. We are your "smart glue". We connect your customers, employees, systems, and data through a modular digital platform.




## Symphony3 Reviews
  ### 1. A user looking for solutions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Phil P. | Sr. Program Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 24, 2021

**What do you like best about Symphony3?**

Symphony3 has a robust deck of customer-focused solutions.  As we all know, the overall experience of our customers is paramount, and finding a service that truly empowers the end-user is refreshing.

**What do you dislike about Symphony3?**

I have not been able to explore all areas and services within the Symphony3 suite yet; however, having a solid CRM, one with an easy-to-use User Interface for Customer Service Agents is a must.  We want our agents to feel connected to our CRM solution.

**What problems is Symphony3 solving and how is that benefiting you?**

A customer-facing portal is a necessary cog for our overall success.  The portal needs to have the ability to store customer-facing knowledge, support a chat environment, and track external tickets.

  ### 2. Excellent

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Animation | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2021

**What do you like best about Symphony3?**

The use of the platform is simple and effective. The integration is very straightforward.

**What do you dislike about Symphony3?**

They only have the English language available, making it difficult for people who have another native language to use it.

**What problems is Symphony3 solving and how is that benefiting you?**

With the platform, I was able to venture into digital strategies to offer a better experience to our customers.


## Symphony3 Discussions
  - [What is Symphony3 used for?](https://www.g2.com/discussions/what-is-symphony3-used-for)

- [View Symphony3 pricing details and edition comparison](https://www.g2.com/products/symphony3/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-20+16%3A56%3A47+-0500&secure%5Bsession_id%5D=86c9036c-953e-4d58-a561-815f9ce8e2b0&secure%5Btoken%5D=4f138d55833a5fbecc659db0e8c47e5139a432f2788c5d5ddb4d404eedbdc80c&format=llm_user)

## Symphony3 Features
**Content**
- Document Collaboration
- Versioning
- E-Signature
- File Request
- Feedback

**Customization**
- Custom Fields
- Conditional Logic
- Multi-page Forms
- Design

**Collaboration**
- Billing and Invoicing
- Instant Messaging
- Project Management
- Analytics
- Time Tracking
- Mobile Application

**Additional Functionality**
- Embedded Forms
- Offline Capability
- Notifications
- Payments
- Mobile Forms

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