--- title: Swiftlane Reviews meta\_title: 'Swiftlane Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 47 reviews by the users' company size, role or industry to find out how Swiftlane works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 47 scale: '5' date\_modified: '2026-08-27' parent\_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # Swiftlane Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Swiftlane but has limited features. Are you part of the Swiftlane team? [Upgrade your plan](https://my.g2.com/swiftlane/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Swiftlane combines convenience and high security to ensure every community is a safe, desirable place to live. Our cloud-based end-to-end smart technology provides access to every point in a building using face recognition access, mobile access, video intercom, visitor PINs, key card access, and voice unlock. * * * Seller [Swiftlane](https://www.g2.com/sellers/swiftlane) Discussions [Swiftlane Community](https://www.g2.com/products/swiftlane/discuss) Solution Type Best-of-Breed Overview by Khushi Trehan Show More ## Top-Rated Alternatives [ ![Zoom Workplace](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zoom Workplace") Zoom Workplace 4.5/5(56,600) ](https://www.g2.com/products/zoom-workplace/reviews) [ ![Tactic](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tactic") Tactic 4.6/5(555) ](https://www.g2.com/products/tactic/reviews) [ ![Envoy Visitors](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Envoy Visitors") Envoy Visitors 4.7/5(437) ](https://www.g2.com/products/envoy-visitors/reviews) [ View All Alternatives ](https://www.g2.com/products/swiftlane/competitors/alternatives) ## User Insights Average based on 47 real user reviews. [Log in to unlock pricing and user insights](/login) ## Swiftlane Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. ![Cole L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cole L.") CL Cole L. Business Owner Mid-Market (51-1000 emp.) 8/17/2026 "Nonexistent Customer Support and Consistently Unreliable Hardware" 0.5/5 What do you like best about Swiftlane? It's nice to have a system that has an app and multiple entry options, although the hardware is very unreliable. Review collected by and hosted on G2.com. What do you dislike about Swiftlane? I dislike the hardware and the customer service. We have had very consistent issues with the hardware since the day we got the system installed with very little support from the company. We have a number of outstanding tickets with them, most of which should be very easy lifts in regards to implementing - yet they do not address our concerns and constantly punt our requests and feedback. We have had multiple homeowners get locked out of the building at all hours of the day including the middle of the night, yet somehow no matter my begging and pleading for help and assistance, nothing happens. There is no urgency, there is absolutely no follow-up, and most of all the support team could genuinely care less it would seem. Review collected by and hosted on G2.com. What problems is Swiftlane solving and how is that benefiting you? Well we are wanting them to solve the issues with the hardware constantly malfunctioning and responding to our pleads for help to make sure the system is always online and reliable, but they are not 'solving' the issues. Instead they gaslight and never follow up. It would only be 'benefiting' us if they actually did what they should be doing, and that is putting their money where their mouth is when it comes to standing behind their hardware, or should I say consistently malfunctioning/rebooting/defective hardware. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Mike V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike V.") MV Mike V. Risk management Small-Business (50 or fewer emp.) 7/30/2026 "Swiftlane Makes Building Access Simple, Reliable, and Convenient" 5/5 What do you like best about Swiftlane? Swiftlane has made everyday access to our building simple and reliable. I use it often to let in guests, receive packages, allow delivery drivers in, and manage building access without needing to be physically at the door. It’s been a major convenience and has made the whole process feel much smoother. The app is intuitive and responsive, and it has worked consistently for me. I also like the clean interface and how straightforward it is to use, even for people who aren’t especially tech-savvy. Overall, I’ve had a very positive experience with Swiftlane and haven’t run into any issues. It’s a dependable solution that has made building access noticeably more convenient for both residents and visitors. Review collected by and hosted on G2.com. What do you dislike about Swiftlane? There nothing really negative about the app. Review collected by and hosted on G2.com. What problems is Swiftlane solving and how is that benefiting you? The ease of access of letting guests or vendor enter the building without having to be physically on site Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ria D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ria D.") RD Ria D. Head of Marketing Small-Business (50 or fewer emp.) 8/22/2026 "Easy, Secure Keyless Entry with Helpful Guest Access and Visitor Tracking" 5/5 What do you like best about Swiftlane? I’ve been using Swiftlane for nearly two years now, and overall it’s been a great experience for a few reasons. It’s an easy, secure way to get in and out of our building without having to pull out my keys every time. It also helps me unlock the front door when guests arrive, since I can view their presence first before letting them in. On top of that, it tracks all visitor activity, which makes it easier to stay aware of who’s coming and going. Review collected by and hosted on G2.com. What do you dislike about Swiftlane? I’d like to receive an alert whenever the door or the system isn’t working properly. Review collected by and hosted on G2.com. What problems is Swiftlane solving and how is that benefiting you? It adds extra security when entering and exiting the building, along with all other residents. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Anna S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anna S.") AS Anna S. Tenant of apartment Small-Business (50 or fewer emp.) 5/13/2026 "Easy Guest Access with Flexible PIN Codes" 4/5 What do you like best about Swiftlane? Swiftlane makes it easy for friends to come visit at my apartment without me having to come down every time I need to let someone in. People are either able to call me at the call box, or enter a pin that I provide. I also like that you can make various pins, restricted by who can use them and when they can be used. This is useful when we want to give delivery drivers a one-time code or when I won’t be able to answer a call to let someone in. Review collected by and hosted on G2.com. What do you dislike about Swiftlane? The main problem I have had with Swiftlane is that the call box at the building has occasionally had issues, either by not loading anything or showing only the logo. This issue has come up probably about once to twice a month and persisted for anywhere from a few hours to a few days at a time. It’s annoying since it makes me have to go back out and reenter using a different door, but thankfully we have a few other modes of entry into the building. I also don’t love that I’m forced to enroll in facial recognition software but I didn’t have any choice. Review collected by and hosted on G2.com. What problems is Swiftlane solving and how is that benefiting you? Swiftlane did solve the issue of unreliable remote door access in my apartment building. Out of all of my friends’ apartments across Cleveland, our Swiftlane doorbell and pin system has been the most reliably functional. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Joe Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joe Y.") JY Joe Y. Doctor of Philosophy (PhD) student Mid-Market (51-1000 emp.) 5/12/2026 "Swiftlane Facial Recognition Unlock Works Great—even with a Mask" 5/5 What do you like best about Swiftlane? My favorite feature of Swiftlane is the facial recognition unlock system. It works remarkably well during tree pollen season, accurately identifying me even when I am wearing a KN95 mask to manage my severe allergies. Review collected by and hosted on G2.com. What do you dislike about Swiftlane? At certain times of day, reflected light shines directly into the Swiftlane camera. This glare creates a bright spot in the camera's Field of View (FOV), making it difficult for the system to see my face clearly. If my face overlaps with this overexposed area, the facial recognition function fails to trigger. Review collected by and hosted on G2.com. What problems is Swiftlane solving and how is that benefiting you? As a Doctor of Philosophy (PhD) student working in Manhattan, I frequently make purchases online from retailers like Amazon and Walmart. These items are often shipped via United Parcel Service (UPS) or Federal Express (FedEx). Since I am usually away from my apartment during the day, I cannot be there to open the door and accept packages. Swiftlane allows me to create a unique Personal Identification Number (PIN) for each delivery company, enabling them to enter the building and leave my deliveries safely at my door. This solves the problem of package theft and ensures I receive my items even during working hours. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic RJ Riley J. Consultant Small-Business (50 or fewer emp.) 8/21/2026 "Convenient, Secure Deliveries Made Easy" 5/5 What do you like best about Swiftlane? It is so convenient to be able to let delivery drivers in the first door of my building to safely drop off packages or food Review collected by and hosted on G2.com. What do you dislike about Swiftlane? Sometimes it is out of service but not very frequently Review collected by and hosted on G2.com. What problems is Swiftlane solving and how is that benefiting you? Swiftlane helps ensure packages are delivered safely even when I am not home. It also allows me to let visitors in the first door of the building so I don’t have to go downstairs to let them in. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Matt A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt A.") MA Matt A. Manager Small-Business (50 or fewer emp.) 5/22/2026 "Swiftlane Makes Secure Deliveries Easy with Anywhere Phone Door Access" 5/5 What do you like best about Swiftlane? The best feature is that I can open the door to my condo anywhere at any time from my phone. I live in an urban area, so this prevents deliveries from being left outside and stolen. I've had no delivery thefts since we adopted Swiftlane! The feature allowing me to issue and revoke individual PINS to guests is great too! Review collected by and hosted on G2.com. What do you dislike about Swiftlane? The facial recognition option is a little slow at times, but I believe that is not due to a problem with the software, it is because the unit is too far from our modem and has a weak signal. Review collected by and hosted on G2.com. What problems is Swiftlane solving and how is that benefiting you? Deliveries being left outside - no more stolen deliveries! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Megan F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Megan F.") MF Megan F. Account Manager Marketing and Advertising Mid-Market (51-1000 emp.) 5/11/2026 "Great Intercom and Security System" 4/5 What do you like best about Swiftlane? I really like how Swiftlane helps me easily access my building using facial recognition or a code. It's also great that it allows my friends or delivery packages to enter the building with one-time codes. This feature is particularly appreciated as it means I don't have to go down to let people in, and my packages can be securely brought to my door instead of being left outside. Setting up my individual profile was super easy too. Review collected by and hosted on G2.com. What do you dislike about Swiftlane? Sometimes it just goes offline unexpectedly, which might be my apartment issue instead of the service itself, but that can be frustrating. And then sometimes the visual recognition takes a while or doesn't work. Review collected by and hosted on G2.com. What problems is Swiftlane solving and how is that benefiting you? I use Swiftlane to easily access my building with facial recognition or code. It allows my friends and package deliveries to access the building securely with one-time codes, so I don't need to let people in, ensuring packages are safely delivered. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Allison Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Allison Y.") AY Allison Y. Small-Business (50 or fewer emp.) 5/4/2026 "Effortless Building Access" 4.5/5 What do you like best about Swiftlane? I find it really easy to get in and out of the building with Swiftlane since I can just have it scan my face, and I don't have to worry about bringing keys. It's also super convenient for handling deliveries; when there's a DoorDash or a package coming, they can just look me up, and I can buzz them in. I love that it makes it so easy to get people into the building by either looking them looking me up or providing them with one-time or reusable codes. I can handle everything from my phone without needing to go downstairs to let people in, and setting up Swiftlane was a breeze. I just needed the building code, and I was instantly able to use it to unlock the building. Review collected by and hosted on G2.com. What do you dislike about Swiftlane? Sometimes the facial recognition doesn't work, or the entry panel won't work, but that's very infrequent. Review collected by and hosted on G2.com. What problems is Swiftlane solving and how is that benefiting you? Swiftlane makes it easy to access my building with facial recognition, so I don't need keys. I can control entry from my phone and buzz in deliveries or guests without going downstairs. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Frank R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Frank R.") FR Frank R. Director of Finance Small-Business (50 or fewer emp.) 8/11/2026 "Effortless Key-Free Access with Swiftlane" 5/5 What do you like best about Swiftlane? I love that Swiftlane allows me to go key free and let guests up easily. It's super simple to use, and the app is great and user-friendly. The UI makes it easy for me to do things like letting people in without having to go down. The initial setup was super easy too. Review collected by and hosted on G2.com. What do you dislike about Swiftlane? I wish I could use it to enter my actual apartment unit. Review collected by and hosted on G2.com. What problems is Swiftlane solving and how is that benefiting you? I use Swiftlane to open my building entrance key-free and let guests in easily. It's super simple and user-friendly, with an easy UI that lets me manage access without leaving my unit. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/swiftlane/pricing) ##### ##### Swiftlane Features Platform Basics Visitor Check-In Guest Access & Authentication - Property Access Management Mobile Keys [ View More Features ](https://www.g2.com/products/swiftlane/features) ##### Categories on G2 [Visitor Management](https://www.g2.com/categories/visitor-management)[Property Access Management](https://www.g2.com/categories/property-access-management) ##### Explore More [What enterprise load balancing platforms have the best support for zero-downtime deployments so engineering teams can push updates without customer-facing interruptions?](https://www.g2.com/discussions/what-enterprise-load-balancing-platforms-have-the-best-support-for-zero-downtime-deployments-so-engineering-teams-can-push-updates-without-customer-facing-interruptions)[Contact center software with best reviews](https://www.g2.com/discussions/what-is-the-contact-center-software-with-the-best-reviews)[Which Google Workspace project management platforms have proven reliability for managing task updates and team notifications?](https://www.g2.com/discussions/which-google-workspace-project-management-platforms-have-proven-reliability-for-managing-task-updates-and-team-notifications) [Which CPQ app should I choose for a medium-sized enterprise](https://www.g2.com/discussions/which-cpq-app-should-i-choose-for-a-medium-sized-enterprise)[User-friendly project management software for teams](https://www.g2.com/discussions/user-friendly-project-management-software-for-teams)[Pros and Cons Details](https://www.g2.com/products/swiftlane/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)