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SUSE AI Reviews (17)

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SUSE AI Reviews (17)

4.4
17 reviews

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Yuva R.
YR
Software Development Engineer 2
Enterprise (> 1000 emp.)
"Streamlined AI Management, Needs Better Model Integration"
What do you like best about SUSE AI?

I love that SUSE AI is open-source, providing a user-friendly interface similar to Rancher, which makes managing multi-cluster AI with integrated RBAC less complex. The support for using Edge AI is truly remarkable, enhancing how I handle AI workloads in enterprise applications. The security features, particularly the integration of NeuVector, present a robust security front that I strongly admire; this combination significantly boosts productivity. The fusion of Rancher and NeuVector is a productive powerhouse, facilitating seamless AI operations by allowing me to concentrate on AI tasks without the hassles of cluster management. NeuVector secures workloads by offering AI support for real-time container management, effectively preventing unauthorized access. Moreover, Rancher simplifies operations by making deployments easier, while NeuVector strengthens network security. The setup process is supported by excellent and comprehensive community documentation, which makes the initial setup, although tedious, significantly more manageable. I also appreciate the flexibility to integrate SUSE AI with other tools like Prometheus, Grafana, and Kafka, which are vital for observing metrics and handling real-time streams, respectively. I find the SUSE AI setup process, supported by an excellent and comprehensive community documentation that makes installation straightforward, very useful. Review collected by and hosted on G2.com.

What do you dislike about SUSE AI?

I find that SUSE AI lacks support for in-built model training and integration of vector databases, which is crucial in the current landscape dominated by large language models (LLMs). The requirement for manual integration of tools like Kubeflow and MLflow makes model training cumbersome. There is a need for GPU-enabled notebooks with Rancher's role-based access control (RBAC) to streamline training processes. Additionally, I find the initial setup of SUSE AI to be tiresome, despite the helpful community documentation. Review collected by and hosted on G2.com.

Response from Stacey Miller of SUSE AI

Thank you for your insight!

Naveen d.
ND
"Fast Troubleshooting with Linux-Focused Guidance"
What do you like best about SUSE AI?

I love how SUSE AI provides accurate, Linux-focused answers and supports fast troubleshooting, which significantly reduces the time needed for problem-solving. Its context-aware assistance is incredibly helpful, offering clean and actionable output that is great for cross-platform support. The tool is exceptionally beneficial for daily sysadmin work and learning technical concepts while avoiding misconfigurations. Its capability to provide SUSE-specific guidance and support for cloud virtualization is particularly valuable. I am impressed with how it understands enterprise workloads, HA clusters, Zypper, BTRFS, and SUSE Manager better than other general tools, which enhances its troubleshooting and technical guidance accuracy. Additionally, the initial setup is straightforward with quick access, no complex installation, minimal requirements, a fast learning curve, and easy integration into daily workflows. Review collected by and hosted on G2.com.

What do you dislike about SUSE AI?

Sometimes it provides too generic answers for niche scenarios, which can be less helpful when dealing with specific issues. Additionally, I feel there is a need for more depth related to SUSE Manager-specific topics and advanced diagnostics for HA clusters. Moreover, I would appreciate more real-world troubleshooting examples to help contextualize solutions better. Review collected by and hosted on G2.com.

Response from Stacey Miller of SUSE AI

Thank you for your insight.

DK
Channel development Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"Smart, Simple, and Super Helpful"
What do you like best about SUSE AI?

I truly appreciate how SUSE AI makes my day-to-day tasks as an IT distributor much simpler and faster. The quick response time is fantastic, allowing me to get answers and understand product details without the hassle of digging through long documents. It simplifies my workload by providing instant and clear responses, which is invaluable when I need to share the right details with my partners. The ability to put together messages and summarize them for partners without additional hassle is a game-changer. What's more, I love how it breaks down technical stuff into simpler terms, making it easier for me to comprehend and communicate effectively. The first setup of SUSE AI was also incredibly smooth with an easy-to-understand interface, ensuring a seamless integration into my daily work routine. Review collected by and hosted on G2.com.

What do you dislike about SUSE AI?

Sometimes, SUSE AI provides generic answers, which means I have to ask additional questions to get the specific details I need. It's not always fully updated with the latest changes, requiring a deeper understanding of specific scenarios. Review collected by and hosted on G2.com.

Response from Stacey Miller of SUSE AI

Thank you for your insight.

Amer A.
AA
Assistance manager customer service
"SUSE AI: Secure, Scalable, and Seamlessly Integrated"
What do you like best about SUSE AI?

I genuinely appreciate SUSE AI for giving me the freedom due to its open-source nature, which ensures transparency and allows me to inspect the code, understand its components, and avoid the 'black box' effect. The flexibility to customize, extend, or integrate the tools according to my environment is incredibly valuable, along with its vendor neutrality that prevents lock-in, allowing me to switch tools or infrastructure without losing control. The strong security measures help in keeping my data secure, and the integration with Kubernetes and edge computing facilitates scalability and is ideal for edge deployments. It's incredibly beneficial how SUSE AI simplifies management through Rancher, making the process of handling complex systems streamlined and efficient. Additionally, the capability to deploy AI workloads reliably across cloud and edge environments is a massive plus, ensuring smooth operation of AI tasks. The straightforward setup process, complemented by clear documentation, aided smooth integration into our existing infrastructure, enhancing the overall experience and reliability of AI workflows across different environments. The improved scalability, Kubernetes orchestration, and edge deployment have notably made our AI processes more flexible and dependable. Review collected by and hosted on G2.com.

What do you dislike about SUSE AI?

Documentation could be clearer for real-world AI scenarios, especially for teams new to Kubernetes or Rancher. Review collected by and hosted on G2.com.

Response from Stacey Miller of SUSE AI

Thank you for your insight. We expect documentation to improve as we move through our product roadmap.

Vhelp C.
VC
Founder
"Streamlined IT Tasks with Stellar Support"
What do you like best about SUSE AI?

I truly appreciate SUSE AI for its invaluable support in optimizing our office's IT operations. It effectively enables our IT teams to leverage AI for triaging, prioritizing, and documenting tasks, significantly streamlining our workflows. This service makes our work not just easier but also faster, which is crucial for maintaining productivity. I am particularly fond of its user interface and user experience, which are well-designed and intuitive, making the software easy and enjoyable to use. The easy-to-navigate dashboard adds to this positive experience, being both functional and aesthetically pleasing, which motivates me to remain engaged with the platform. Moreover, the customer support is commendable, providing reliable assistance whenever needed. It seamlessly integrates with other tools we use, such as Adobe, LinkedIn, and Gmail, enhancing our overall workflow. Transitioning from regular Microsoft applications to SUSE AI was smooth due to its straightforward initial setup, reflecting the thoughtful design behind its implementation. Review collected by and hosted on G2.com.

What do you dislike about SUSE AI?

I find the login process could be improved. Review collected by and hosted on G2.com.

Lethabo M.
LM
MSP consultant (intern)
"Effortless Deployment and Management with SUSE AI"
What do you like best about SUSE AI?

I really appreciate how SUSE AI simplifies my work with its user-friendly approach, making it easy to use and understand. This simplicity significantly eases my job and enhances my ability to effectively monitor applications. Additionally, its capabilities in automation and multi-cluster management have been incredibly valuable for deploying large language models and scaling applications. The load balancing feature adds another layer of efficiency to my workflow. I also find the GPU management functionality to be a great asset, helping with scheduling, monitoring, and partitioning, which enhances the overall operational performance. Furthermore, the initial setup process was remarkably straightforward, ensuring a hassle-free integration into my existing systems. Review collected by and hosted on G2.com.

What do you dislike about SUSE AI?

Nothing so far Review collected by and hosted on G2.com.

Response from Stacey Miller of SUSE AI

Thank you for your comments!

Guruprasad S.
GS
Senior Corporate Trainer
Mid-Market (51-1000 emp.)
"Effortless AI Deployment with Open-Source Power"
What do you like best about SUSE AI?

I appreciate SUSE AI's fully open-source and vendor-neutral approach, which allows for flexibility and adaptability across various platforms without being tied to specific proprietary ecosystems. This characteristic is pivotal in ensuring seamless integration and deployment of AI workloads. The platform's ability to deploy AI workloads consistently across all environments is remarkable, providing a reliable and efficient infrastructure for managing complex AI processes. Additionally, the straightforward initial setup process of SUSE AI makes it user-friendly, reducing the time and effort required to get things running smoothly. This ease of use is crucial for quick implementation and adoption within organizational structures. Review collected by and hosted on G2.com.

What do you dislike about SUSE AI?

I don't like that SUSE AI lacks a native, integrated AI/ML platform. Review collected by and hosted on G2.com.

Response from Stacey Miller of SUSE AI

Thank you. Watch this space as we expand our ML capabilities in 2026.

Md S.
MS
Sr. Systems Engineer, Datacenter Cloud Operations
Information Technology and Services
Enterprise (> 1000 emp.)
"Powerful and Intelligent AI Solutions for Enterprise Workloads"
What do you like best about SUSE AI?

I value how easily it integrates with existing infrastructure, along with its enterprise-grade security and the comprehensive tools it offers for model deployment and monitoring. SUSE AI streamlines complex AI workflows, making it much simpler to operationalize AI projects. The quality of its support and documentation is also impressive, which really helps speed up adoption. Used regularly for AI model training, deployment, and monitoring in production environments. Straightforward to navigate and operate, especially for teams experienced with enterprise IT systems. Implementation is smooth in familiar enterprise environments, though initial setup and configuration require some planning. Review collected by and hosted on G2.com.

What do you dislike about SUSE AI?

Although SUSE AI offers robust capabilities, getting started can be difficult for teams that are unfamiliar with AI or machine learning concepts. The initial setup process and the learning curve may pose challenges, and making the most of some of the more advanced features often demands significant technical expertise. Review collected by and hosted on G2.com.

S h.
SH
Growth Marketer
"Practical AI Tool with Stellar DevOps Understanding"
What do you like best about SUSE AI?

I use SUSE AI mainly to speed up technical work that supports my marketing efforts. I like that it helps me generate and debug scripts, understand infrastructure issues, and quickly create clean documentation. SUSE AI simplifies complex DevOps issues and reduces dependency on engineers for small fixes. It's actually practical and understands infrastructure and DevOps context really well, so the output doesn't feel generic. Review collected by and hosted on G2.com.

What do you dislike about SUSE AI?

I find the integration with SUSE AI tough. Review collected by and hosted on G2.com.

Andres B.
AB
Consultor SB1
Mid-Market (51-1000 emp.)
"Perfect Business Integration with SAP B1 Hana"
What do you like best about SUSE AI?

What I like the most is its integration with the business ecosystem, such as SAP B1 specifically, for its HANA version. Review collected by and hosted on G2.com.

What do you dislike about SUSE AI?

What I like least is that often its learning curve can be higher than expected, especially for users who are starting with Linux. Review collected by and hosted on G2.com.

Response from Stacey Miller of SUSE AI

Thank you.

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