Link copied to clipboard # Jotform vs SurveySparrow Comparison - What are their main differences? Share [ Export ](/compare/jotform/surveysparrow/export.csv) JotformSurveySparrow[+ Add Product](#) Pricing **Jotform** Free Trial **$0.00** Flat Rate Per Month · Starter **$39.00** Flat Rate Per Month · Bronze **$49.00** Flat Rate Per Month · Silver **$129.00** Flat Rate Per Month · Gold **Custom Quote Available** · Enterprise Show more **SurveySparrow** Free Trial **Contact vendor for pricing** Usage Based Per Year · Pricing **Pricing Insights** from reviews Perceived Cost **Jotform** $$$$$ **SurveySparrow** $$$$$ Average Discount **Jotform** 14%4% more **SurveySparrow** 10% Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **Jotform** 6 months Based on 100 responses **SurveySparrow** 6 months Based on 100 responses Return on Investment **Jotform** 6 months Based on 100 responses **SurveySparrow** 6 months Based on 100 responses ![Jotform](https://images.g2crowd.com/uploads/product/hd_favicon/db92fdbe82415a54d6c44d2085e85c83/jotform.svg "Jotform") ![SurveySparrow](https://images.g2crowd.com/uploads/product/hd_favicon/34e4440db5272a243ee825c7797defa3/surveysparrow.svg "SurveySparrow") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Jotform** [ Ease of Use (1139) ](https://www.g2.com/products/jotform/reviews?filters%5Bsentiment_snippet%5D=1323932&qs=pros-and-cons#reviews)[ Simple (740) ](https://www.g2.com/products/jotform/reviews?filters%5Bsentiment_snippet%5D=1329080&qs=pros-and-cons#reviews)[ Expensive (287) ](https://www.g2.com/products/jotform/reviews?filters%5Bsentiment_snippet%5D=1327261&qs=pros-and-cons#reviews)[ Missing Features (250) ](https://www.g2.com/products/jotform/reviews?filters%5Bsentiment_snippet%5D=1329645&qs=pros-and-cons#reviews) **SurveySparrow** [ Ease of Use (23) ](https://www.g2.com/products/surveysparrow/reviews?filters%5Bsentiment_snippet%5D=1333604&qs=pros-and-cons#reviews)[ Helpful (17) ](https://www.g2.com/products/surveysparrow/reviews?filters%5Bsentiment_snippet%5D=1335586&qs=pros-and-cons#reviews)[ Poor Reporting (11) ](https://www.g2.com/products/surveysparrow/reviews?filters%5Bsentiment_snippet%5D=1333910&qs=pros-and-cons#reviews)[ Difficult Reporting (10) ](https://www.g2.com/products/surveysparrow/reviews?filters%5Bsentiment_snippet%5D=1334208&qs=pros-and-cons#reviews) Integrations **Jotform** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ActiveCampaign ](https://www.g2.com/products/activecampaign/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_14695de1acbb03946ccfdc9dc12f9ea2/adobe-dreamweaver.png "Product Avatar Image") Dreamweaver ](https://www.g2.com/products/adobe-dreamweaver/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_58df669fce501aff4e5598ddd8f564a8/agile-crm.png "Product Avatar Image") Agile CRM ](https://www.g2.com/products/agile-crm/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d8d487b67574b56a5ad57a2f0f159a30/airtable.jpg "Product Avatar Image") Airtable ](https://www.g2.com/products/airtable/reviews)[ View all ](https://www.g2.com/products/jotform/integrations) **SurveySparrow** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ActiveCampaign ](https://www.g2.com/products/activecampaign/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d8d487b67574b56a5ad57a2f0f159a30/airtable.jpg "Product Avatar Image") Airtable ](https://www.g2.com/products/airtable/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8224d5f2c756bd6af107e4ea4cdaec30/aweber.png "Product Avatar Image") AWeber ](https://www.g2.com/products/aweber/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f176b4154a751d10150daa67a57b7dc5/azure-sql-database.jpg "Product Avatar Image") Azure SQL Database ](https://www.g2.com/products/azure-sql-database/reviews)[ View all ](https://www.g2.com/products/surveysparrow/integrations) Screenshots **Jotform** ![Jotform screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/59880/g2-1.png) **SurveySparrow** ![SurveySparrow screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/93254/In-built-Reporting-Module.png) **Ratings** from reviews Meets Requirements **Jotform** **9.1** /10 Based on 4,368 responses **SurveySparrow** **8.7** /10 Based on 1,401 responses Ease of Use **Jotform** **9.2** /10 Based on 4,460 responses **SurveySparrow** **9.0** /10 Based on 1,410 responses Ease of Setup **Jotform** **9.1** /10 Based on 3,560 responses **SurveySparrow** **9.0** /10 Based on 905 responses Ease of Admin **Jotform** **9.1** /10 Based on 3,023 responses **SurveySparrow** **8.8** /10 Based on 859 responses Quality of Support **Jotform** **8.8** /10 Based on 3,410 responses **SurveySparrow** **8.8** /10 Based on 1,217 responses Has the product been a good partner in doing business? **Jotform** **9.1** /10 Based on 2,885 responses **SurveySparrow** **8.9** /10 Based on 796 responses Product Direction (% positive) **Jotform** **9.2** /10 Based on 4,262 responses **SurveySparrow** **8.5** /10 Based on 1,248 responses **Features** ratings from reviews Survey **8.4** /10 Based on 1,345 responses **8.5** /10 Based on 670 responses Online Form Builder **8.9** /10 Based on 3,193 responses **8.4** /10 Based on 201 responses Employee Engagement **8.3** /10 Based on 980 responses **8.6** /10 Based on 517 responses Uncover more feature rated insights from real users to improve your shopping experience. See it for free Event Registration & Ticketing **8.1** /10 Based on 891 responses Not enough data Exit Interview Management Not enough data **9.0** /10 Based on 59 responses Experience Management Not enough data **8.6** /10 Based on 62 responses Lead Capture **8.6** /10 Based on 113 responses Not enough data Feedback Analytics Not enough data **8.2** /10 Based on 317 responses Online Appointment Scheduling **7.9** /10 Based on 64 responses Not enough data 360 Feedback Software **8.9** /10 Based on 238 responses Not enough data Field Service Management **7.3** /10 Based on 194 responses Not enough data Salesforce AppExchange Apps **6.7** /10 Based on 8 responses Not enough data Applicant Tracking Systems (ATS) **7.7** /10 Based on 979 responses Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 75.0% Mid-Market(51-1000 emp.) 21.1% Enterprise(\> 1000 emp.) 3.8% Small-Business(50 or fewer emp.) 75.0% Mid-Market(51-1000 emp.) 21.1% Enterprise(\> 1000 emp.) 3.8% Small-Business(50 or fewer emp.) 68.5% Mid-Market(51-1000 emp.) 24.6% Enterprise(\> 1000 emp.) 6.9% Small-Business(50 or fewer emp.) 68.5% Mid-Market(51-1000 emp.) 24.6% Enterprise(\> 1000 emp.) 6.9% **Reviewers' Industry** [![Jotform](https://images.g2crowd.com/uploads/product/hd_favicon/db92fdbe82415a54d6c44d2085e85c83/jotform.svg "Jotform")](https://www.g2.com/products/jotform/reviews) Jotform Non-Profit Organization Management 9.4% Marketing and Advertising 4.7% Education Management 4.6% Health, Wellness and Fitness 4.6% Primary/Secondary Education 3.5% Other 73.2% [![SurveySparrow](https://images.g2crowd.com/uploads/product/hd_favicon/34e4440db5272a243ee825c7797defa3/surveysparrow.svg "SurveySparrow")](https://www.g2.com/products/surveysparrow/reviews) SurveySparrow Information Technology and Services 8.8% Marketing and Advertising 8.0% Computer Software 7.8% Education Management 4.7% Financial Services 3.4% Other 67.4% Alternatives **Jotform Alternatives** ![Typeform](https://images.g2crowd.com/uploads/product/hd_favicon/842b61c38f4967b97c955896deb22411/typeform.svg "Typeform") [ Typeform ](/products/typeform/reviews) ![FormAssembly](https://images.g2crowd.com/uploads/product/hd_favicon/ddbf66734a70dc037c22ea32af9403d5/formassembly.svg "FormAssembly") [ FormAssembly ](/products/formassembly/reviews) ![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey") [ SurveyMonkey ](/products/surveymonkey/reviews) ![Microsoft Forms](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_13aba37ae908d9cf29a2452925257ccc/microsoft-forms.jpeg "Microsoft Forms") [ Microsoft Forms ](/products/microsoft-forms/reviews) **SurveySparrow Alternatives** ![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey") [ SurveyMonkey ](/products/surveymonkey/reviews) ![Typeform](https://images.g2crowd.com/uploads/product/hd_favicon/842b61c38f4967b97c955896deb22411/typeform.svg "Typeform") [ Typeform ](/products/typeform/reviews) ![Alchemer Survey](https://images.g2crowd.com/uploads/product/hd_favicon/134a3c3564c0a8c7a00c43c78ea964d9/alchemer-survey.svg "Alchemer Survey") [ Alchemer Survey ](/products/alchemer-survey/reviews) ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye") [ Birdeye ](/products/birdeye/reviews) ## Jotform vs SurveySparrow FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Jotform vs SurveySparrow? Jotform stands out for its higher G2 rating, larger review volume, and slightly higher Ease of Setup and Quality of Support scores compared to SurveySparrow. | [Jotform](https://www.g2.com/products/jotform/reviews) | [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) | | --- | --- | | 4.7/5 (5,421 reviews) | 4.4/5 (2,067 reviews) | | Small-Business | Small-Business | | 9.1 | 9.0 | | 8.8 | 8.8 | | User-friendly setup and robust form customization | Conversational survey experience and high engagement | ### How do the pricing models of Jotform and SurveySparrow compare? Jotform is rated higher for value, with reviewers expressing more satisfaction with its pricing compared to SurveySparrow. - **Jotform:** In recent reviews, many cite the platform as affordable and worth the price for its features, though some mention that usage limits and higher tiers can become expensive for small businesses. - **SurveySparrow:** Reviewers frequently mention rising costs, restrictive billing terms, and limited features on lower plans, with several describing the platform as expensive for small teams. - **Switching reasons:** Reviewers move to Jotform for more transparent pricing and to avoid restrictive usage limits, while some switch to SurveySparrow for its conversational survey format despite higher costs. ### What are the best alternatives to Jotform and SurveySparrow? The top 3 alternatives to Jotform and SurveySparrow are SurveyMonkey, Typeform, and FormAssembly. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Jotform](https://www.g2.com/products/jotform/reviews) | 4.7/5 (5,421 reviews) | Small-Business | Affordable for the features, but usage limits can add cost | User-friendly setup and robust customization | | [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) | 4.4/5 (2,067 reviews) | Small-Business | Costs rise with contact list size, limited features on lower plans | Conversational survey experience and high engagement | | [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | 4.4/5 (23,901 reviews) | Small-Business | — | Broad adoption and trusted for survey reliability | | [Typeform](https://www.g2.com/products/typeform/reviews) | 4.5/5 (1,017 reviews) | Small-Business | — | Modern, engaging forms with strong design focus | | [FormAssembly](https://www.g2.com/products/formassembly/reviews) | 4.4/5 (425 reviews) | Small-Business | — | Flexible data collection and integration capabilities | ### Which Online Form Builder features should I prioritize when comparing Jotform and SurveySparrow? Buyers should prioritize Ease of Use, Customization, Reporting & Analytics, Integrations, and Survey Engagement when comparing Jotform and SurveySparrow. - **Ease of Use:** Jotform scores 9.2, SurveySparrow 9.0; SurveySparrow has 23 all-time mentions for ease of use. - **Customization:** SurveySparrow has 10 all-time mentions of limited customization; Jotform reviewers highlight robust customization options. - **Reporting & Analytics:** SurveySparrow has 11 all-time mentions of poor reporting and 10 for limited reporting; Jotform reviewers cite strong data and analytical tools. - **Integrations:** Jotform is frequently cited for integrations with Docusign (19 all-time mentions); SurveySparrow is noted for Zapier (19) and Slack (13) integrations. - **Survey Engagement:** SurveySparrow is recognized for its conversational survey format and high engagement (10 all-time mentions). ### What are the pros and cons of Jotform vs SurveySparrow? Jotform's headline strength is user-friendly setup and robust customization, while SurveySparrow excels in conversational survey engagement. - **Jotform strengths:** Reviewers highlight ease of use, fast setup, robust customization, strong data collection, and integration with tools like Docusign. - **Jotform trade-offs:** Reviewers note restrictive usage limits, higher costs for advanced features, and limited team collaboration options for small businesses. - **SurveySparrow strengths:** 23 all-time mentions for ease of use, 17 for helpfulness, 17 for user interface, 16 for features, 15 for intuitive experience, 15 for user experience, 14 for simplicity, 13 for customer support, 13 for ease of creation, 12 for easy setup, 11 for feedback management, 10 for engagement, and 9 for easy integrations. - **SurveySparrow trade-offs:** 11 all-time mentions for poor reporting, 10 for difficult reporting, 10 for limited customization, 10 for limited reporting, 9 for being expensive, 9 for limitations, and 9 for missing features. ### Is Jotform or SurveySparrow better for small businesses? Jotform is the better fit for small businesses, with a higher G2 rating and strong small-business reviewer sentiment. - **Jotform:** Largest segment is Small-Business; reviewers consistently praise its ease of use, fast setup, and suitability for small teams, though some mention cost concerns at higher tiers. - **SurveySparrow:** Largest segment is Small-Business; reviewers appreciate its engaging surveys and easy setup, but frequently cite rising costs and limited features on lower plans as challenges for small businesses. ### Which Online Form Builder platform has better integrations? Jotform and SurveySparrow are both recognized for integrations, but SurveySparrow receives more reviewer-cited mentions for third-party integrations. - **Jotform:** Frequently cited for Docusign integration, with 19 all-time mentions. - **SurveySparrow:** 19 all-time mentions for Zapier integration and 13 for Slack integration, with reviewers also noting easy integrations in 9 all-time mentions. ### How do Jotform and SurveySparrow compare on customer support? Jotform and SurveySparrow are rated equally on Quality of Support, both scoring 8.8, indicating parity in reviewer satisfaction. - **Jotform:** Reviewers describe support as helpful, responsive, and available through multiple channels, with several citing quick resolutions and positive experiences. - **SurveySparrow:** Reviewers mention helpful and responsive support, with 13 all-time mentions for customer support, though some note that advanced support features may require higher-tier plans. ### Which is easier to implement, Jotform or SurveySparrow? Jotform and SurveySparrow are nearly identical in Ease of Setup, with Jotform at 9.1 and SurveySparrow at 9.0, reflecting parity in implementation experience. - **Jotform:** Reviewers consistently rate setup as very easy, with many citing fast onboarding and intuitive workflows for both technical and non-technical users. - **SurveySparrow:** Reviewers describe setup as simple and straightforward, with 12 all-time mentions for easy setup and frequent praise for quick deployment and minimal learning curve. ### Which product has better Surveys? SurveySparrow is more frequently recognized for its Surveys feature, with a focus on conversational engagement and higher response rates. - **Jotform:** Reviewers highlight robust survey creation tools, a 9.2 Ease of Use score, and strong customization, but do not cite surveys as a unique engagement driver. - **SurveySparrow:** 10 all-time mentions for engagement, 23 for ease of use, and frequent praise for its conversational survey format, which reviewers credit with boosting response rates and feedback quality.