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Compare Jotform and SurveySparrow 
Featured Products
At a Glance
Market Segments
Small-Business (73.2% of reviews)
Small-Business (68.7% of reviews)
Entry-Level Pricing
Free
$19.00
Jotform
Star Rating
(4,580)4.7 out of 5
Market Segments
Small-Business (73.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSurveySparrow
Star Rating
(2,031)4.4 out of 5
Market Segments
Small-Business (68.7% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00
Browse all 8 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jotform excels in overall user satisfaction, reflected in its higher G2 Score of 78.79 compared to SurveySparrow's 61.79. Users appreciate the platform's extensive features, with one reviewer noting, "The ease of integration, implementation, customer support and number of features" as standout aspects.
- Users say Jotform's implementation process is notably quick and user-friendly, with many highlighting the intuitive onboarding wizard. In contrast, SurveySparrow, while praised for its ease of form creation, has received fewer recent reviews, indicating potential challenges in user experience consistency.
- Reviewers mention that Jotform's conditional logic feature is particularly valuable, allowing for tailored forms that meet specific needs. One user shared, "I was getting frustrated because I had tried other servers and it was never quite what I needed," emphasizing Jotform's ability to adapt to unique requirements.
- According to verified reviews, SurveySparrow shines in its interactive dashboards and quick feedback capabilities, with users expressing excitement over the "wow" factor of its features. However, it still trails behind Jotform in overall satisfaction and feature depth.
- Users highlight Jotform's strong performance in the small business segment, with 73.3% of reviews coming from this market. This suggests that Jotform is particularly well-suited for small businesses looking for a comprehensive form-building solution, while SurveySparrow, with 68.7% in the same segment, may not offer the same level of tailored support.
- Reviewers appreciate the customization options available in both platforms, but Jotform's higher ratings in survey customization and question types indicate a more robust offering. Users have noted, "I appreciate the ability to customize themes, question logic," in SurveySparrow, but Jotform's features seem to provide a more extensive toolkit for creating engaging surveys.
Pricing
Entry-Level Pricing
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
SurveySparrow
Basic
$19.00
Essential features for individuals to get started in one pack.
- 2,500 Responses
- Accept payments
- Display logic & Skip logic
Free Trial
Jotform
Free Trial is available
SurveySparrow
Free Trial is available
Ratings
Meets Requirements
9.1
3,650
8.7
1,379
Ease of Use
9.2
3,725
9.0
1,388
Ease of Setup
9.1
2,848
9.0
883
Ease of Admin
9.1
2,450
8.9
856
Quality of Support
8.8
2,876
8.8
1,196
Has the product been a good partner in doing business?
9.2
2,340
8.9
792
Product Direction (% positive)
9.3
3,639
8.5
1,229
Features by Category
Registration
9.0
748
Not enough data
9.2
765
Not enough data
8.0
648
Not enough data
7.9
620
Not enough data
8.2
625
Not enough data
Generative AI
7.4
400
Not enough data
Marketing and Communications
7.8
587
Not enough data
8.5
673
Not enough data
8.3
663
Not enough data
8.2
619
Not enough data
7.5
569
Not enough data
7.8
572
Not enough data
Agentic AI - Event Registration & Ticketing
7.0
78
Not enough data
7.3
78
Not enough data
7.2
78
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basics
Not enough data
8.8
38
Not enough data
9.2
49
Not enough data
9.1
47
Not enough data
8.7
39
Content
Not enough data
8.9
45
Not enough data
9.0
44
Not enough data
9.2
48
Data
Not enough data
9.0
41
Not enough data
9.1
43
Not enough data
9.1
48
Agentic AI - Exit Interview Management
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
8.8
41
Not enough data
9.0
35
Not enough data
8.8
30
Not enough data
Feature Not Available
Customization
Not enough data
8.2
30
Not enough data
8.2
32
Not enough data
8.1
30
Not enough data
Feature Not Available
Generative AI
Not enough data
7.8
24
Not enough data
Feature Not Available
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
8.5
62
Not enough data
8.7
62
Not enough data
8.0
60
Not enough data
Agentic AI - Lead Capture
7.8
52
Not enough data
7.7
50
Not enough data
Data Capture
8.4
59
Not enough data
8.7
62
Not enough data
7.8
56
Not enough data
8.4
59
Not enough data
Analytics
8.7
60
Not enough data
8.4
60
Not enough data
Customization
9.2
68
Not enough data
9.0
62
Not enough data
9.0
63
Not enough data
8.8
62
Not enough data
Feedback Management
Not enough data
8.2
173
Not enough data
8.2
210
Not enough data
8.3
246
Feedback Analysis
Not enough data
8.0
60
Not enough data
8.2
185
Not enough data
8.4
179
Feedback Sources
Not enough data
8.5
196
Not enough data
9.1
288
Not enough data
8.0
48
Not enough data
8.4
182
Generative AI
Not enough data
7.4
52
Not enough data
Feature Not Available
Survey Management
9.3
1167
8.9
608
9.3
1183
8.8
615
8.8
1130
8.5
560
9.0
1085
8.7
566
Survey Customization
8.6
1006
8.6
525
8.6
1053
8.4
514
8.3
944
8.4
407
8.0
850
8.2
344
Survey Insights
8.6
1085
8.4
544
7.9
839
8.2
318
8.8
1085
8.6
476
8.5
1013
8.5
402
Agentic AI - Survey
7.5
126
7.3
5
7.6
123
6.7
5
7.7
126
7.3
5
Notifications
8.7
45
Not enough data
8.4
44
Not enough data
8.6
44
Not enough data
Settings
8.2
44
Not enough data
8.6
45
Not enough data
8.2
44
Not enough data
Personalization
8.9
44
Not enough data
8.8
38
Not enough data
Integrations
7.7
40
Not enough data
8.7
41
Not enough data
8.0
40
Not enough data
7.1
39
Not enough data
7.4
39
Not enough data
Generative AI
7.7
35
Not enough data
7.3
36
Not enough data
7.1
35
Not enough data
7.3
35
Not enough data
7.0
35
Not enough data
Agentic AI - Online Appointment Scheduling
7.5
36
Not enough data
7.5
35
Not enough data
7.7
37
Not enough data
Customization
8.9
2121
8.5
151
8.8
2014
8.6
155
9.0
2018
8.7
160
8.7
2158
8.8
179
Additional Functionality
8.8
1943
8.5
133
7.7
1683
8.0
89
8.9
2030
8.4
121
8.0
1685
7.7
87
8.9
2004
Feature Not Available
Performance reviews
9.2
228
Not enough data
8.8
208
Not enough data
Feedback
9.0
213
Not enough data
8.7
199
Not enough data
Data
8.9
211
Not enough data
8.7
199
Not enough data
Generative AI
7.4
97
Not enough data
6.9
95
Not enough data
Before the Job
7.1
151
Not enough data
7.3
143
Not enough data
7.6
150
Not enough data
7.3
150
Not enough data
On the Job
7.3
147
Not enough data
7.9
160
Not enough data
7.4
146
Not enough data
7.9
155
Not enough data
7.5
144
Not enough data
After the Job
8.4
167
Not enough data
8.1
165
Not enough data
7.1
144
Not enough data
7.4
143
Not enough data
Agentic AI - Field Service Management
6.3
24
Not enough data
6.3
24
Not enough data
6.4
24
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
Sourcing
7.5
214
Not enough data
7.5
204
Not enough data
7.4
37
Not enough data
7.1
38
Not enough data
7.2
35
Not enough data
Candidate Management - Applicant Tracking System
8.1
226
Not enough data
8.1
36
Not enough data
8.2
34
Not enough data
7.6
33
Not enough data
7.4
33
Not enough data
7.4
32
Not enough data
8.4
35
Not enough data
Platform
8.9
885
8.5
344
8.1
785
8.4
216
8.0
748
8.3
222
8.6
816
8.5
309
9.1
860
8.9
335
8.8
815
8.7
291
8.7
841
8.4
315
8.7
830
8.5
332
AI - Applicant Tracking Systems (ATS)
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Not enough data
Consumer Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
In-House Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.4
413
8.7
169
8.6
446
8.7
217
8.3
425
8.5
138
Platform Content
8.5
411
8.9
185
8.8
449
8.9
234
8.3
401
Feature Not Available
7.9
385
8.4
136
Platform Additional Functionality
8.0
385
8.6
152
8.3
401
Feature Not Available
7.9
390
8.8
148
7.9
388
8.6
153
Platform
8.9
885
8.5
344
8.1
785
8.4
216
8.0
748
8.3
222
8.6
816
8.5
309
9.1
860
8.9
335
8.8
815
8.7
291
8.7
841
8.4
315
8.7
830
8.5
332
Categories
Categories
Shared Categories
Jotform and SurveySparrow are categorized as Online Form Builder, Employee Engagement, and Survey
Unique Categories
SurveySparrow is categorized as Feedback Analytics, Experience Management, Exit Interview Management, and Online Reputation Management
Reviews
Reviewers' Company Size
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveySparrow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
9.6%
Marketing and Advertising
4.8%
Education Management
4.8%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
72.9%
Information Technology and Services
8.8%
Marketing and Advertising
8.0%
Computer Software
7.8%
Education Management
4.6%
Financial Services
3.4%
Other
67.4%
Alternatives
Discussions
What is JotForm used for?
10 Comments
RM
Conducting surveys and collecting informationRead more
Is JotForm safe?
7 Comments
J
Jotform is over 16 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously. We have bug...Read more
Is it possible to make surveys for Social Media using Jotform?
3 Comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
What's the best thing about using survey sparrow?
2 Comments
VJ
easy to use, get variety of formats and can change accordingly.
better then other online surveyRead more
Survey sparrow is legitimate.
2 Comments
TR
Survey Sparrow is legal, and they don't take visitors personal information. Survey Sparrow website is very simple to understand, and one can get amazing gift...Read more
My email is no longer on the system, what can be the course of it?
2 Comments
Official Response from SurveySparrow
Hi Prince,
Happy New year, would you mind sharing the URL that you are trying to login?
This will help us locate your account and get you the...Read more
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