# Jotform vs SurveySparrow Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Jotform excels in overall user satisfaction, boasting a significantly higher G2 Score compared to SurveySparrow. Users appreciate the **ease of creating forms** and the integration of features like **AI tools** that streamline the form-building process.
- **Users say** that SurveySparrow offers a clean and straightforward interface, making it easy for first-time users to set up surveys. However, while it provides solid customization options, it doesn't quite match the **intuitive design** and **functionality** that Jotform users frequently highlight.
- **Reviewers mention** that Jotform's extensive library of templates and its ability to integrate with payment processors like Square enhance its usability for businesses needing to collect payments through forms. This feature is particularly praised by users who find it **seamless** for managing transactions.
- **According to verified reviews** , SurveySparrow's unique conversational chat-style survey design is a standout feature that differentiates it from traditional survey tools. Users appreciate this engaging format, but some feel that it lacks the **robustness** and **flexibility** found in Jotform's offerings.
- **G2 reviewers highlight** that Jotform's high ratings in areas like **ease of setup** and **admin capabilities** make it a preferred choice for small businesses. Users often commend the **intuitive onboarding process** that allows them to get started quickly without extensive training.
- **Users report** that while both platforms provide quality support, Jotform's consistent performance in user satisfaction metrics gives it an edge. Reviewers note that they feel **well-supported** in their business needs, which is crucial for maintaining long-term relationships with software providers.



| | Jotform | SurveySparrow | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 5,178 | 2,063 | 
| **Largest Market Segment** | Small-Business (73.9% of reviews) | Small-Business (68.5% of reviews) | 
| **Entry Level Price** | Free | $19.00 | 

---
## Top Pros & Cons

### Jotform

Pros:
- Ease of Use (1083 reviews)
- Simple (715 reviews)

Cons:
- Expensive (277 reviews)
- Missing Features (238 reviews)

### SurveySparrow

Pros:
- Ease of Use (20 reviews)
- User Interface (15 reviews)

Cons:
- Poor Reporting (10 reviews)
- Difficult Reporting (9 reviews)

---
## Ratings Comparison
| Rating | Jotform | SurveySparrow | 
|---|---|---|
  | **Meets Requirements** | 9.1 (3938 reviews) | 8.7 (1392 reviews) | 
  | **Ease of Use** | 9.2 (4021 reviews) | 9.0 (1401 reviews) | 
  | **Ease of Setup** | 9.1 (3132 reviews) | 9.0 (896 reviews) | 
  | **Ease of Admin** | 9.1 (2707 reviews) | 8.8 (857 reviews) | 
  | **Quality of Support** | 8.8 (3099 reviews) | 8.8 (1208 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (2583 reviews) | 8.9 (793 reviews) | 
  | **Product Direction (% positive)** | 9.3 (3908 reviews) | 8.4 (1241 reviews) | 

---
## Pricing

### Jotform

#### Entry-Level Pricing

Plan: FREE

Price: Free

Description: Use Jotform absolutely free

Key Features:
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments

[Browse all 5 editions](https://www.g2.com/products/jotform/pricing)

#### Free Trial

Yes

### SurveySparrow

#### Entry-Level Pricing

Plan: Basic

Price: $19.00

Description: Essential features for individuals to get started in one pack.

Key Features:
- 2,500 Responses
- Accept payments
- Display logic & Skip logic

[Browse all 8 editions](https://www.g2.com/products/surveysparrow/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Event Registration & Ticketing

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 8.0/10 | 860 |
| **SurveySparrow** | N/A | N/A |

#### Registration

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Event creation** | 9.0 (757 reviews) | Not enough data | 
| **User registration process** | 9.2 (776 reviews) | Not enough data | 
| **Payment processing** | 8.0 (652 reviews) | Not enough data | 
| **Mobile check-in** | 7.9 (624 reviews) | Not enough data | 
| **On-site tickets and registration** | 8.2 (628 reviews) | Not enough data | 

#### Generative AI

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **AI Text Generation** | 7.4 (402 reviews) | Not enough data | 

#### Marketing and Communications

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Event website creation** | 7.8 (591 reviews) | Not enough data | 
| **Email automation** | 8.5 (680 reviews) | Not enough data | 
| **Email customization** | 8.3 (668 reviews) | Not enough data | 
| **Contact list management** | 8.3 (622 reviews) | Not enough data | 
| **Social media promotion** | 7.5 (572 reviews) | Not enough data | 
| **Lead generation and retrieval** | 7.8 (575 reviews) | Not enough data | 

#### Agentic AI - Event Registration & Ticketing

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Autonomous Task Execution** | 7.1 (79 reviews) | Not enough data | 
| **Multi-step Planning** | 7.3 (79 reviews) | Not enough data | 
| **Cross-system Integration** | 7.3 (81 reviews) | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **SurveySparrow** | N/A | N/A |

#### Lead Generation

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### Exit Interview Management

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **SurveySparrow** | 9.0/10 | 59 |

#### Basics

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Interoperability** | Not enough data | 8.8 (38 reviews) | 
| **Performance** | Not enough data | 9.2 (49 reviews) | 
| **Mobility** | Not enough data | 9.1 (47 reviews) | 
| **Internationalization** | Not enough data | 8.7 (39 reviews) | 

#### Content

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Content Management** | Not enough data | 8.9 (45 reviews) | 
| **Content Library** | Not enough data | 9.0 (44 reviews) | 
| **Content Creation** | Not enough data | 9.2 (48 reviews) | 

#### Data

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Platform Search** | Not enough data | 9.0 (41 reviews) | 
| **Alerts and Notifications** | Not enough data | 9.1 (43 reviews) | 
| **Visualization** | Not enough data | 9.1 (48 reviews) | 

#### Agentic AI - Exit Interview Management

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Experience Management

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **SurveySparrow** | 8.4/10 | 56 |

#### Analytics

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Net Promoter Score (NPS)** | Not enough data | 8.8 (44 reviews) | 
| **Customer Satisfaction (CSAT) Score** | Not enough data | 8.9 (39 reviews) | 
| **Customer Effort Score (CES)** | Not enough data | 8.9 (33 reviews) | 
| **Gamification** | Not enough data | Feature Not Available | 

#### Customization

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Stakeholder Management** | Not enough data | 8.2 (31 reviews) | 
| **Multilanguage Support** | Not enough data | 8.1 (36 reviews) | 
| **Multiple Branding Support** | Not enough data | 8.2 (32 reviews) | 
| **Vertical-specific Solutions** | Not enough data | 8.5 (29 reviews) | 

#### Generative AI

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.8 (23 reviews) | 
| **AI Text Summarization** | Not enough data | 7.9 (21 reviews) | 

#### Agentic AI - Experience Management

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Lead Capture

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 8.5/10 | 97 |
| **SurveySparrow** | N/A | N/A |

#### Lead Monitoring

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Features** | 8.5 (62 reviews) | Not enough data | 
| **Performance** | 8.7 (61 reviews) | Not enough data | 
| **Identification** | 8.0 (59 reviews) | Not enough data | 

#### Agentic AI - Lead Capture

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Cross-system Integration** | 7.9 (53 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (50 reviews) | Not enough data | 

#### Data Capture

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Mobile** | 8.4 (59 reviews) | Not enough data | 
| **Websites** | 8.7 (66 reviews) | Not enough data | 
| **Social Media** | 7.7 (59 reviews) | Not enough data | 
| **Data** | 8.5 (62 reviews) | Not enough data | 

#### Analytics

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Export/Import** | 8.7 (62 reviews) | Not enough data | 
| **Reporting** | 8.5 (64 reviews) | Not enough data | 

#### Customization

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Forms** | 9.2 (75 reviews) | Not enough data | 
| **Personalization** | 9.0 (63 reviews) | Not enough data | 
| **Templates** | 8.8 (68 reviews) | Not enough data | 
| **Integration** | 8.8 (64 reviews) | Not enough data | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **SurveySparrow** | 8.2/10 | 318 |

#### Feedback Management

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Tagging** | Not enough data | 8.2 (172 reviews) | 
| **Segmentation** | Not enough data | 8.2 (210 reviews) | 
| **Custom Reports and Dashboards** | Not enough data | 8.3 (246 reviews) | 

#### Feedback Analysis

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Thematic Analysis** | Not enough data | 8.0 (60 reviews) | 
| **Sentiment Analysis** | Not enough data | 8.2 (185 reviews) | 
| **NPS/CSAT Scoring** | Not enough data | 8.4 (178 reviews) | 

#### Feedback Sources

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Online Reviews** | Not enough data | 8.5 (196 reviews) | 
| **Surveys** | Not enough data | 9.1 (292 reviews) | 
| **Social Media** | Not enough data | 8.0 (47 reviews) | 
| **Customer Service Channels** | Not enough data | 8.4 (182 reviews) | 

#### Generative AI

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (50 reviews) | 
| **AI Text Summarization** | Not enough data | 7.6 (45 reviews) | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 8.4/10 | 1317 |
| **SurveySparrow** | 8.5/10 | 665 |

#### Survey Management

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Survey Builder** | 9.3 (1180 reviews) | 8.9 (618 reviews) | 
| **Question Types** | 9.3 (1199 reviews) | 8.8 (618 reviews) | 
| **Templates** | 8.8 (1141 reviews) | 8.5 (563 reviews) | 
| **Survey Distribution** | 9.0 (1092 reviews) | 8.7 (569 reviews) | 

#### Survey Customization

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Branching/Skip Logic** | 8.6 (1016 reviews) | 8.6 (526 reviews) | 
| **Branding** | 8.6 (1063 reviews) | 8.4 (519 reviews) | 
| **Multimedia Support** | 8.3 (948 reviews) | 8.4 (407 reviews) | 
| **Multilingual Surveys** | 8.0 (853 reviews) | 8.2 (344 reviews) | 

#### Survey Insights

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Reporting & Analytics** | 8.6 (1094 reviews) | 8.4 (553 reviews) | 
| **BI Tools Integration** | 7.9 (842 reviews) | 8.2 (318 reviews) | 
| **Data Exporting** | 8.8 (1093 reviews) | 8.6 (478 reviews) | 
| **Permissions** | 8.5 (1020 reviews) | 8.5 (403 reviews) | 

#### Agentic AI - Survey

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Adaptive Learning** | 7.6 (128 reviews) | 8.6 (6 reviews) | 
| **Proactive Assistance** | 7.6 (125 reviews) | 7.8 (6 reviews) | 
| **Decision Making** | 7.7 (128 reviews) | 8.3 (6 reviews) | 

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 7.9/10 | 62 |
| **SurveySparrow** | N/A | N/A |

#### Notifications

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Confirmations & Reminders** | 8.7 (47 reviews) | Not enough data | 
| **Appointment Follow-Up** | 8.5 (47 reviews) | Not enough data | 
| **Scheduling Notifications** | 8.6 (45 reviews) | Not enough data | 

#### Settings

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Time Zone Detection** | 8.3 (46 reviews) | Not enough data | 
| **Availability Settings** | 8.6 (46 reviews) | Not enough data | 
| **Blocked Time Settings** | 8.3 (46 reviews) | Not enough data | 

#### Personalization

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Branding** | 9.0 (46 reviews) | Not enough data | 
| **Links** | 8.9 (40 reviews) | Not enough data | 

#### Integrations

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Multi- Calendar Integration** | 7.5 (41 reviews) | Not enough data | 
| **Website Integration** | 8.8 (46 reviews) | Not enough data | 
| **Payment Acceptance** | 8.1 (42 reviews) | Not enough data | 
| **Video Conferencing** | 7.2 (41 reviews) | Not enough data | 
| **Communication** | 7.5 (40 reviews) | Not enough data | 

#### Generative AI

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **AI Text Generation** | 7.8 (37 reviews) | Not enough data | 
| **AI Text Summarization** | 7.3 (37 reviews) | Not enough data | 
| **AI Text-to-Image** | 7.0 (36 reviews) | Not enough data | 
| **AI Text-to-Speech** | 7.1 (36 reviews) | Not enough data | 
| **AI Image-to-Text** | 6.8 (36 reviews) | Not enough data | 

#### Agentic AI - Online Appointment Scheduling

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (37 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (36 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.7 (38 reviews) | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 8.6/10 | 2702 |
| **SurveySparrow** | 8.4/10 | 201 |

#### Customization

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Custom Fields** | 9.0 (2224 reviews) | 8.5 (151 reviews) | 
| **Conditional Logic** | 8.8 (2060 reviews) | 8.6 (155 reviews) | 
| **Multi-page Forms** | 9.0 (2041 reviews) | 8.7 (160 reviews) | 
| **Design** | 8.7 (2266 reviews) | 8.8 (179 reviews) | 

#### Additional Functionality

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Embedded Forms** | 8.8 (1975 reviews) | 8.5 (133 reviews) | 
| **Offline Capability** | 7.7 (1699 reviews) | 8.0 (89 reviews) | 
| **Notifications** | 8.9 (2087 reviews) | 8.4 (120 reviews) | 
| **Payments** | 8.0 (1733 reviews) | 7.7 (87 reviews) | 
| **Mobile Forms** | 8.9 (2039 reviews) | 8.3 (135 reviews) | 

### 360 Feedback Software

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 8.9/10 | 237 |
| **SurveySparrow** | N/A | N/A |

#### Performance reviews

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **customizable forms** | 9.2 (227 reviews) | Not enough data | 
| **360 reviews** | 8.8 (207 reviews) | Not enough data | 

#### Feedback

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **requesting feedback** | 9.0 (212 reviews) | Not enough data | 
| **continuous feedback** | 8.7 (198 reviews) | Not enough data | 

#### Data

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Dashboard and Reporting** | 8.9 (210 reviews) | Not enough data | 
| **Historical Analysis** | 8.6 (198 reviews) | Not enough data | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 7.3/10 | 189 |
| **SurveySparrow** | N/A | N/A |

#### Generative AI

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **AI Text Summarization** | 7.4 (98 reviews) | Not enough data | 
| **AI Image-to-Text** | 6.9 (96 reviews) | Not enough data | 

#### Before the Job

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Calendar** | 7.1 (152 reviews) | Not enough data | 
| **Dispatch** | 7.2 (143 reviews) | Not enough data | 
| **Roles** | 7.5 (151 reviews) | Not enough data | 
| **Booking** | 7.3 (150 reviews) | Not enough data | 

#### On the Job

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Location** | 7.3 (147 reviews) | Not enough data | 
| **Employee Communication** | 7.9 (162 reviews) | Not enough data | 
| **Behavior Monitoring** | 7.3 (146 reviews) | Not enough data | 
| **Client Notifications** | 7.8 (155 reviews) | Not enough data | 
| **Field Sales** | 7.4 (144 reviews) | Not enough data | 

#### After the Job

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Reports** | 8.4 (168 reviews) | Not enough data | 
| **Analytics** | 8.1 (165 reviews) | Not enough data | 
| **Invoicing** | 7.0 (144 reviews) | Not enough data | 
| **CRM Integrations** | 7.3 (143 reviews) | Not enough data | 

#### Agentic AI - Field Service Management

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Autonomous Task Execution** | 6.4 (25 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.4 (25 reviews) | Not enough data | 
| **Proactive Assistance** | 6.5 (25 reviews) | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **SurveySparrow** | N/A | N/A |

#### Generative AI

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **SurveySparrow** | N/A | N/A |

#### Generative AI

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Acquisition Suites

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **SurveySparrow** | N/A | N/A |

#### Generative AI

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 6.7/10 | 8 |
| **SurveySparrow** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (6 reviews) | Not enough data | 
| **Multi-step Planning** | 6.7 (6 reviews) | Not enough data | 
| **Cross-system Integration** | 6.9 (7 reviews) | Not enough data | 
| **Adaptive Learning** | 6.9 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.4 (6 reviews) | Not enough data | 
| **Proactive Assistance** | 6.4 (6 reviews) | Not enough data | 
| **Decision Making** | 6.9 (6 reviews) | Not enough data | 

### Applicant Tracking Systems (ATS)

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 7.8/10 | 982 |
| **SurveySparrow** | N/A | N/A |

#### Agentic AI - Applicant Tracking Systems (ATS)

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Adaptive Learning** | 7.6 (28 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.4 (28 reviews) | Not enough data | 
| **Decision Making** | 7.4 (28 reviews) | Not enough data | 

#### Sourcing

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Candidate Search** | 7.5 (212 reviews) | Not enough data | 
| **Career Page Configuration** | 7.5 (202 reviews) | Not enough data | 
| **Social Sourcing** | 7.3 (35 reviews) | Not enough data | 
| **Job Posting** | 6.9 (36 reviews) | Not enough data | 
| **Candidate Sourcing Metrics** | 7.0 (33 reviews) | Not enough data | 

#### Candidate Management - Applicant Tracking System

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Candidate Evaluations** | 8.1 (224 reviews) | Not enough data | 
| **Applicant Data Management** | 8.1 (35 reviews) | Not enough data | 
| **Hiring Processes Tracking** | 8.2 (33 reviews) | Not enough data | 
| **Automated Resume Parsing** | 7.4 (31 reviews) | Not enough data | 
| **Scheduling** | 7.3 (31 reviews) | Not enough data | 
| **Candidate-Facing Statuses** | 7.3 (30 reviews) | Not enough data | 
| **Workflow Building** | 8.3 (33 reviews) | Not enough data | 

#### Platform

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Customization ** | 8.9 (908 reviews) | 8.5 (345 reviews) | 
| **Integration APIs** | 8.1 (789 reviews) | 8.4 (217 reviews) | 
| **Internationalization** | 8.0 (751 reviews) | 8.4 (223 reviews) | 
| **User, Role, and Access Management** | 8.6 (830 reviews) | 8.5 (309 reviews) | 
| **Performance** | 9.1 (875 reviews) | 8.9 (336 reviews) | 
| **Mobility** | 8.8 (827 reviews) | 8.7 (291 reviews) | 
| **Reporting** | 8.7 (851 reviews) | 8.4 (316 reviews) | 
| **Dashboards** | 8.7 (839 reviews) | 8.5 (333 reviews) | 

#### AI - Applicant Tracking Systems (ATS)

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Predictive Insights** | 7.2 (27 reviews) | Not enough data | 
| **AI Job Description** | 7.0 (26 reviews) | Not enough data | 
| **Chatbot** | 6.8 (27 reviews) | Not enough data | 

### Online Reputation Management

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **SurveySparrow** | N/A | N/A |

#### Consumer Intelligence

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Customer Feedback** | Not enough data | Not enough data | 
| **Competitive Intelligence** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Reporting

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Revenue Reporting** | Not enough data | Not enough data | 
| **Corporate Reporting** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 

#### Media Monitoring

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Social Networks Monitoring** | Not enough data | Not enough data | 
| **Social Media Management** | Not enough data | Not enough data | 
| **Digital Media Monitoring** | Not enough data | Not enough data | 

#### In-House Management

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Employee Performance** | Not enough data | Not enough data | 
| **Team Workflow** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

#### Agentic AI - Online Reputation Management

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 8.4/10 | 982 |
| **SurveySparrow** | 8.6/10 | 517 |

#### Platform Basics

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Performance Benchmarking** | 8.4 (411 reviews) | 8.7 (169 reviews) | 
| **Reporting & Dashboards** | 8.6 (444 reviews) | 8.7 (217 reviews) | 
| **Interoperability** | 8.3 (422 reviews) | 8.5 (137 reviews) | 

#### Platform Content

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Employee Pulse Surveys** | 8.5 (410 reviews) | 8.9 (185 reviews) | 
| **Survey Customization** | 8.8 (448 reviews) | 8.9 (234 reviews) | 
| **Goal and Challenge Creation** | 8.3 (399 reviews) | Feature Not Available | 
| **Science-based templates** | 7.8 (383 reviews) | 8.3 (136 reviews) | 

#### Platform Additional Functionality

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Employee Segmenting** | 8.0 (383 reviews) | 8.6 (151 reviews) | 
| **Goal and Challenge Creation** | 8.3 (399 reviews) | Feature Not Available | 
| **Peer Recognition** | 7.9 (388 reviews) | 8.8 (147 reviews) | 
| **Social Feedback Portal** | 7.9 (387 reviews) | 8.6 (152 reviews) | 

#### Platform

| Feature | Jotform | SurveySparrow | 
|---|---|---|
| **Customization ** | 8.9 (908 reviews) | 8.5 (345 reviews) | 
| **Integration APIs** | 8.1 (789 reviews) | 8.4 (217 reviews) | 
| **Internationalization** | 8.0 (751 reviews) | 8.4 (223 reviews) | 
| **User, Role, and Access Management** | 8.6 (830 reviews) | 8.5 (309 reviews) | 
| **Performance** | 9.1 (875 reviews) | 8.9 (336 reviews) | 
| **Mobility** | 8.8 (827 reviews) | 8.7 (291 reviews) | 
| **Reporting** | 8.7 (851 reviews) | 8.4 (316 reviews) | 
| **Dashboards** | 8.7 (839 reviews) | 8.5 (333 reviews) | 

---
## Categories
**Shared Categories (3):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Employee Engagement Software](https://www.g2.com/categories/employee-engagement), [Survey Software](https://www.g2.com/categories/survey)

**Unique to Jotform (7):** [360 Feedback Software](https://www.g2.com/categories/360-feedback-software), [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats), [Lead Capture Software](https://www.g2.com/categories/lead-capture), [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [Field Service Management Software](https://www.g2.com/categories/field-service-management), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling)

**Unique to SurveySparrow (4):** [Experience Management Software](https://www.g2.com/categories/experience-management), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management), [Exit Interview Management Software](https://www.g2.com/categories/exit-interview-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Jotform | SurveySparrow | 
|---|---|---|
| **Small-Business** | 73.9% | 68.5% | 
| **Mid-Market** | 22.0% | 24.7% | 
| **Enterprise** | 4.1% | 6.8% | 

### By Industry

#### Jotform

- **Non-Profit Organization Management:** 9.5%
- **Marketing and Advertising:** 4.8%
- **Education Management:** 4.7%
- **Health, Wellness and Fitness:** 4.5%
- **Primary/Secondary Education:** 3.5%
- **Real Estate:** 3.2%
- **Hospital & Health Care:** 3.0%
- **Higher Education:** 2.8%
- **Construction:** 2.5%
- **Events Services:** 2.4%
- **Other:** 59.1%

#### SurveySparrow

- **Information Technology and Services:** 8.9%
- **Marketing and Advertising:** 7.9%
- **Computer Software:** 7.8%
- **Education Management:** 4.7%
- **Financial Services:** 3.4%
- **Higher Education:** 3.3%
- **Health, Wellness and Fitness:** 3.2%
- **Non-Profit Organization Management:** 3.1%
- **Management Consulting:** 2.9%
- **Market Research:** 2.4%
- **Other:** 52.5%

---
## Alternatives

### Alternatives to Jotform

- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1002 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23548 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (471 reviews)
- [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews)
- [123FormBuilder](https://www.g2.com/products/123formbuilder/reviews) — 4.5/5 stars (175 reviews)
- [forms.app](https://www.g2.com/products/forms-app/reviews) — 4.5/5 stars (497 reviews)
- [Outgrow](https://www.g2.com/products/outgrow/reviews) — 4.7/5 stars (329 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (951 reviews)

### Alternatives to SurveySparrow

- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23548 reviews)
- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3016 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1002 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (951 reviews)
- [QuestionPro](https://www.g2.com/products/questionpro/reviews) — 4.5/5 stars (1139 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (471 reviews)
- [Culture Amp](https://www.g2.com/products/culture-amp/reviews) — 4.5/5 stars (1575 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4065 reviews)
- [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) — 4.4/5 stars (1036 reviews)

---
## Top Discussions

### Jotform

- Title: [What is JotForm used for?](https://www.g2.com/discussions/what-is-jotform-used-for) — 10 comments
  > **Top comment:** "Hello there!
 Jotform is an online application that allows anyone to quickly create custom online forms, collect responses directly in the email, create..."
- Title: [Is JotForm safe?](https://www.g2.com/discussions/is-jotform-safe) — 7 comments, 1 upvote
  > **Top comment:** "As far as I can tell, Jotform is safe.  It gives me the option to delete files over a period of time that I am no longer using.  I appreciate that ability!"
- Title: [What is Jotform used for?](https://www.g2.com/discussions/jotform-what-is-jotform-used-for) — 4 comments, 2 upvotes
  > **Top comment:** "Jotform can be used for a plethora of things!
From employee surveys, to required forms, or just for fun!"
- Title: [Is it possible to make surveys for Social Media using Jotform?](https://www.g2.com/discussions/is-it-possible-to-make-surveys-for-social-media-using-jotform) — 3 comments, 2 upvotes
  > **Top comment:** "Yes, it is possible and very functional, I am sure that Jotform will meet your needs."
- Title: [What is the best thing about Jotform?](https://www.g2.com/discussions/what-is-the-best-thing-about-jotform) — 1 comment, 1 upvote
  > **Top comment:** "I Would say the AI Features"

### SurveySparrow

- Title: [What is SurveySparrow used for?](https://www.g2.com/discussions/what-is-surveysparrow-used-for) — 2 comments
  > **Top comment:** "SurveySparrow helps you measure employee motivation by using surveys specially made for them. You can measure how engaged they are, their job satisfaction..."
- Title: [Survey sparrow is legitimate.](https://www.g2.com/discussions/survey-sparrow-is-legitimate) — 2 comments, 1 upvote
  > **Top comment:** "ok"
- Title: [Please increase the trail period if needed. not for all but who requests it.](https://www.g2.com/discussions/please-increase-the-trail-period-if-needed-not-for-all-but-who-requests-it) — 2 comments, 1 upvote
  > **Top comment:** "A perfect choice for business development. Thank you."
- Title: [My email is no longer on the system, what can be the course of it?](https://www.g2.com/discussions/my-email-is-no-longer-on-the-system-what-can-be-the-course-of-it) — 2 comments, 1 upvote
  > **Top comment:** "I have the same problem."
- Title: [What's the best thing about using survey sparrow?](https://www.g2.com/discussions/what-s-the-best-thing-about-using-survey-sparrow) — 2 comments
  > **Top comment:** "easy to use, get variety of formats and can change accordingly.
better then other online survey"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/jotform-vs-surveysparrow)