Compare SurveyMonkey and SurveySparrow 
At a Glance
Market Segments
Small-Business (36.4% of reviews)
Small-Business (68.7% of reviews)
Entry-Level Pricing
Contact Us
$19.00
SurveyMonkey
Star Rating
(23,473)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSurveySparrow
Star Rating
(2,045)4.4 out of 5
Market Segments
Small-Business (68.7% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00
Free Trial is available
Browse all 8 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in overall user satisfaction, boasting a significantly higher G2 Score compared to SurveySparrow. Users appreciate its extensive customization options, with one reviewer noting, "It is so much customizable. Everything is available on a single platform."
- Users say that SurveyMonkey's ease of use is a standout feature, with many highlighting the intuitive setup process. One user mentioned, "I like the ease of use most about it, and I find that setting it up was easy too," which contributes to its strong reputation for quick implementation.
- According to verified reviews, SurveySparrow shines with its user-friendly interface and engaging survey style. Reviewers enjoy the "conversational survey experience," which enhances user engagement and response rates, making feedback collection feel modern and approachable.
- Reviewers mention that while SurveyMonkey offers robust analytics capabilities, SurveySparrow's automation features and customizable templates simplify the feedback process. Users appreciate how these features help them gain actionable insights without overwhelming complexity.
- G2 reviewers highlight that SurveyMonkey has a much larger user base, which translates to a wealth of shared experiences and support resources. With over 23,000 reviews, users feel confident in the platform's reliability, while SurveySparrow's smaller review count may limit the breadth of user insights.
- Users report that both platforms provide quality support, but SurveySparrow's customer service channels receive praise for their responsiveness. One user noted, "I like how SurveySparrow makes feedback collection feel modern and easy to use," indicating a positive experience with their support team.
Pricing
Entry-Level Pricing
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
SurveySparrow
Basic
$19.00
Essential features for individuals to get started in one pack.
- 2,500 Responses
- Accept payments
- Display logic & Skip logic
Free Trial
SurveyMonkey
Free Trial is available
SurveySparrow
Free Trial is available
Ratings
Meets Requirements
9.0
20,607
8.7
1,383
Ease of Use
9.2
20,725
9.0
1,392
Ease of Setup
9.0
8,060
8.9
887
Ease of Admin
8.9
7,619
8.8
857
Quality of Support
8.6
14,621
8.8
1,200
Has the product been a good partner in doing business?
8.8
6,668
8.9
793
Product Direction (% positive)
7.7
20,163
8.5
1,233
Features by Category
Basics
Not enough data
8.8
38
Not enough data
9.2
49
Not enough data
9.1
47
Not enough data
8.7
39
Content
Not enough data
8.9
45
Not enough data
9.0
44
Not enough data
9.2
48
Data
Not enough data
9.0
41
Not enough data
9.1
43
Not enough data
9.1
48
Agentic AI - Exit Interview Management
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
8.8
42
Not enough data
9.0
37
Not enough data
8.9
32
Not enough data
Feature Not Available
Customization
Not enough data
8.2
30
Not enough data
8.2
34
Not enough data
8.2
32
Not enough data
8.5
29
Generative AI
Not enough data
7.8
23
Not enough data
7.9
21
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
7.7
148
8.2
172
8.1
146
8.2
210
8.1
155
8.3
245
Feedback Analysis
8.2
146
8.0
60
7.9
145
8.2
185
7.6
139
8.4
178
Feedback Sources
8.1
148
8.5
195
9.0
167
9.1
289
7.8
139
8.0
47
7.7
137
8.4
182
Generative AI
7.4
131
7.4
50
7.6
83
7.6
45
Survey Management
9.0
1461
8.9
611
8.9
1439
8.8
617
8.6
1356
8.5
561
8.9
1407
8.7
566
Survey Customization
8.4
1164
8.6
526
8.2
1201
8.4
515
8.1
1076
8.4
407
8.1
907
8.2
344
Survey Insights
8.6
1384
8.4
549
8.0
942
8.2
318
8.5
1262
8.6
477
8.4
1140
8.5
402
Agentic AI - Survey
7.6
150
8.3
5
7.6
151
7.7
5
8.0
153
8.0
5
Customization
8.6
210
8.5
151
8.3
195
8.6
155
8.7
215
8.7
160
8.6
228
8.8
179
Additional Functionality
8.3
174
8.5
133
7.6
152
8.0
89
8.3
198
8.4
120
7.8
151
7.7
87
8.5
205
8.3
135
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
In-House Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.7
168
Not enough data
8.7
216
Not enough data
8.5
137
Platform Content
Not enough data
8.9
184
Not enough data
8.9
233
Not enough data
Feature Not Available
Not enough data
8.4
135
Platform Additional Functionality
Not enough data
8.6
151
Not enough data
Feature Not Available
Not enough data
8.8
147
Not enough data
8.6
152
Platform
Not enough data
8.5
345
Not enough data
8.4
217
Not enough data
8.4
223
Not enough data
8.5
309
Not enough data
8.9
336
Not enough data
8.7
291
Not enough data
8.4
316
Not enough data
8.5
333
Categories
Categories
Shared Categories
SurveyMonkey and SurveySparrow are categorized as Survey, Online Form Builder, and Feedback Analytics
Unique Categories
SurveyMonkey has no unique categories
SurveySparrow is categorized as Experience Management, Exit Interview Management, Employee Engagement, and Online Reputation Management
Reviews
Reviewers' Company Size
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveySparrow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Information Technology and Services
8.8%
Marketing and Advertising
8.0%
Computer Software
7.8%
Education Management
4.7%
Financial Services
3.4%
Other
67.4%
Alternatives
Discussions
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
EK
Hello Ravish,
We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic...Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
LS
Yes. There are different visual graph options that make viewing and presenting results extremely easy.Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
What is SurveySparrow used for?
2 Comments
EF
SurveySparrow helps you measure employee motivation by using surveys specially made for them. You can measure how engaged they are, their job satisfaction...Read more
Please increase the trail period if needed. not for all but who requests it.
2 Comments
CS
A perfect choice for business development. Thank you.Read more
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