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# SurveyMonkey vs SurveySparrow Comparison - What are their main differences?

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Pricing

**SurveyMonkey**
Free Trial

**$30.00** Per User Per Month · Team Advantage

**$92.00** Per User Per Month · Team Premier

**Custom Quote Available** · Enterprise

**SurveySparrow**
Free Trial

**Contact vendor for pricing** Usage Based Per Year · Pricing

**Pricing Insights**
from reviews

Perceived Cost

**SurveyMonkey**
$$$$$

**SurveySparrow**
$$$$$

Average Discount

**SurveyMonkey**
7%

**SurveySparrow**
10%3% more

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**SurveyMonkey** 6 months
Based on 100 responses

**SurveySparrow** 6 months
Based on 100 responses

Return on Investment

**SurveyMonkey** 6 months
Based on 100 responses

**SurveySparrow** 6 months
Based on 100 responses

 ![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey")

 ![SurveySparrow](https://images.g2crowd.com/uploads/product/hd_favicon/34e4440db5272a243ee825c7797defa3/surveysparrow.svg "SurveySparrow")

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**Pros & Cons**
from reviews

**SurveyMonkey**
[
Ease of Use (376)
](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1082395&qs=pros-and-cons#reviews)[
Ease of Creation (171)
](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1082655&qs=pros-and-cons#reviews)[
Expensive (116)
](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1080695&qs=pros-and-cons#reviews)[
Limitations (91)
](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1081220&qs=pros-and-cons#reviews)

**SurveySparrow**
[
Ease of Use (23)
](https://www.g2.com/products/surveysparrow/reviews?filters%5Bsentiment_snippet%5D=1333604&qs=pros-and-cons#reviews)[
Helpful (17)
](https://www.g2.com/products/surveysparrow/reviews?filters%5Bsentiment_snippet%5D=1335586&qs=pros-and-cons#reviews)[
Poor Reporting (11)
](https://www.g2.com/products/surveysparrow/reviews?filters%5Bsentiment_snippet%5D=1333910&qs=pros-and-cons#reviews)[
Difficult Reporting (10)
](https://www.g2.com/products/surveysparrow/reviews?filters%5Bsentiment_snippet%5D=1334208&qs=pros-and-cons#reviews)

Integrations

**SurveyMonkey**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image")

ActiveCampaign

](https://www.g2.com/products/activecampaign/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1b942147d923804649a7e758050d7600/administrate.png "Product Avatar Image")

Administrate

](https://www.g2.com/products/administrate/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d6b6650425eafc5c72f230cad744ad29/adobe-marketo-engage.png "Product Avatar Image")

Adobe Marketo Engage

](https://www.g2.com/products/adobe-marketo-engage/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_083e9816c543715e87591bf0e68c2734/airbyte.png "Product Avatar Image")

Airbyte

](https://www.g2.com/products/airbyte/reviews)[
View all
](https://www.g2.com/products/surveymonkey/integrations)

**SurveySparrow**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image")

ActiveCampaign

](https://www.g2.com/products/activecampaign/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d8d487b67574b56a5ad57a2f0f159a30/airtable.jpg "Product Avatar Image")

Airtable

](https://www.g2.com/products/airtable/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8224d5f2c756bd6af107e4ea4cdaec30/aweber.png "Product Avatar Image")

AWeber

](https://www.g2.com/products/aweber/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f176b4154a751d10150daa67a57b7dc5/azure-sql-database.jpg "Product Avatar Image")

Azure SQL Database

](https://www.g2.com/products/azure-sql-database/reviews)[
View all
](https://www.g2.com/products/surveysparrow/integrations)

Screenshots

**SurveyMonkey**
 ![SurveyMonkey screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1468809/Create.png)

**SurveySparrow**
 ![SurveySparrow screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/93257/Survey-Shares.png)

**Ratings**
from reviews

Meets Requirements

**SurveyMonkey**

**9.0** /10

Based on 21,082 responses

**SurveySparrow**

**8.7** /10

Based on 1,401 responses

Ease of Use

**SurveyMonkey**

**9.2** /10

Based on 21,227 responses

**SurveySparrow**

**9.0** /10

Based on 1,410 responses

Ease of Setup

**SurveyMonkey**

**9.0** /10

Based on 8,575 responses

**SurveySparrow**

**9.0** /10

Based on 905 responses

Ease of Admin

**SurveyMonkey**

**8.9** /10

Based on 7,913 responses

**SurveySparrow**

**8.8** /10

Based on 859 responses

Quality of Support

**SurveyMonkey**

**8.5** /10

Based on 14,915 responses

**SurveySparrow**

**8.8** /10

Based on 1,217 responses

Has the product been a good partner in doing business?

**SurveyMonkey**

**8.8** /10

Based on 6,941 responses

**SurveySparrow**

**8.9** /10

Based on 796 responses

Product Direction (% positive)

**SurveyMonkey**

**7.7** /10

Based on 20,542 responses

**SurveySparrow**

**8.5** /10

Based on 1,248 responses

**Features**
ratings from reviews

Feedback Analytics

**8.0** /10

Based on 430 responses

**8.2** /10

Based on 317 responses

Survey

**8.6** /10

Based on 1,931 responses

**8.5** /10

Based on 670 responses

Online Form Builder

**8.7** /10

Based on 373 responses

**8.4** /10

Based on 201 responses

Uncover more feature rated insights from real users to improve your shopping experience.

See it for free

Exit Interview Management

Not enough data

**9.0** /10

Based on 59 responses

Experience Management

Not enough data

**8.6** /10

Based on 62 responses

Consumer Insights Platforms

**8.7** /10

Based on 66 responses

Not enough data

Employee Engagement

Not enough data

**8.6** /10

Based on 517 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
36.8%

Mid-Market(51-1000 emp.)
34.2%

Enterprise(\> 1000 emp.)
28.9%

Small-Business(50 or fewer emp.)
36.8%

Mid-Market(51-1000 emp.)
34.2%

Enterprise(\> 1000 emp.)
28.9%

Small-Business(50 or fewer emp.)
68.5%

Mid-Market(51-1000 emp.)
24.6%

Enterprise(\> 1000 emp.)
6.9%

Small-Business(50 or fewer emp.)
68.5%

Mid-Market(51-1000 emp.)
24.6%

Enterprise(\> 1000 emp.)
6.9%

**Reviewers' Industry**

[![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey")](https://www.g2.com/products/surveymonkey/reviews)
SurveyMonkey

Education Management
8.4%

Hospital & Health Care
5.9%

Higher Education
5.8%

Marketing and Advertising
5.0%

Non-Profit Organization Management
4.9%

Other
69.9%

[![SurveySparrow](https://images.g2crowd.com/uploads/product/hd_favicon/34e4440db5272a243ee825c7797defa3/surveysparrow.svg "SurveySparrow")](https://www.g2.com/products/surveysparrow/reviews)
SurveySparrow

Information Technology and Services
8.8%

Marketing and Advertising
8.0%

Computer Software
7.8%

Education Management
4.7%

Financial Services
3.4%

Other
67.4%

Alternatives

**SurveyMonkey Alternatives**

 ![Jotform](https://images.g2crowd.com/uploads/product/hd_favicon/db92fdbe82415a54d6c44d2085e85c83/jotform.svg "Jotform")

[
Jotform
](/products/jotform/reviews)

 ![Qualtrics Market Research](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-market-research.svg "Qualtrics Market Research")

[
Qualtrics Market Research
](/products/qualtrics-market-research/reviews)

 ![Typeform](https://images.g2crowd.com/uploads/product/hd_favicon/842b61c38f4967b97c955896deb22411/typeform.svg "Typeform")

[
Typeform
](/products/typeform/reviews)

 ![Alchemer Survey](https://images.g2crowd.com/uploads/product/hd_favicon/134a3c3564c0a8c7a00c43c78ea964d9/alchemer-survey.svg "Alchemer Survey")

[
Alchemer Survey
](/products/alchemer-survey/reviews)

**SurveySparrow Alternatives**

 ![Jotform](https://images.g2crowd.com/uploads/product/hd_favicon/db92fdbe82415a54d6c44d2085e85c83/jotform.svg "Jotform")

[
Jotform
](/products/jotform/reviews)

 ![Typeform](https://images.g2crowd.com/uploads/product/hd_favicon/842b61c38f4967b97c955896deb22411/typeform.svg "Typeform")

[
Typeform
](/products/typeform/reviews)

 ![Alchemer Survey](https://images.g2crowd.com/uploads/product/hd_favicon/134a3c3564c0a8c7a00c43c78ea964d9/alchemer-survey.svg "Alchemer Survey")

[
Alchemer Survey
](/products/alchemer-survey/reviews)

 ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye")

[
Birdeye
](/products/birdeye/reviews)

## SurveyMonkey vs SurveySparrow FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between SurveyMonkey vs SurveySparrow?

SurveyMonkey and SurveySparrow are both highly rated survey platforms, but SurveyMonkey stands out for its larger review base and more frequently cited ease of use, while SurveySparrow is noted for its conversational survey format and higher support satisfaction.

| [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) |
| --- | --- |
| 4.4/5 (23,901 reviews) | 4.4/5 (2,067 reviews) |
| Small-Business | Small-Business |
| 9.0 | 9.0 |
| 8.5 | 8.8 |
| Ease of Use (375 all-time mentions) | Conversational Survey Format (recent reviews) |

### How do the pricing models of SurveyMonkey and SurveySparrow compare?

SurveyMonkey and SurveySparrow are rated at parity for value, with both products receiving similar reviewer satisfaction on price and cost-related dimensions.

- **SurveyMonkey:** In recent reviews, several reviewers mention that SurveyMonkey's pricing can feel steep for small teams and that advanced features are locked behind higher-tier plans.
- **SurveySparrow:** Reviewers note that SurveySparrow can get pricey for small teams, especially on higher plans with advanced features, but also mention that the pricing is fair for the features offered.
- **Switching reasons:** Some reviewers cite moving to SurveySparrow for its conversational format and improved engagement, while others mention switching from SurveyMonkey due to cost concerns and limited customization in lower tiers.

### What are the best alternatives to SurveyMonkey and SurveySparrow?

The top 3 alternatives to SurveyMonkey and SurveySparrow are Jotform, Qualtrics Market Research, and Google Forms.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | 4.4/5 (23,901 reviews) | Small-Business | Pricing can feel steep for small teams; advanced features require higher tiers | Ease of Use (375 all-time mentions) |
| [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) | 4.4/5 (2,067 reviews) | Small-Business | Can get pricey for small teams on higher plans; fair for features offered | Conversational Survey Format (recent reviews) |
| [Jotform](https://www.g2.com/products/jotform/reviews) | 4.7/5 (5,415 reviews) | Small-Business | — | Ease of Use (recent reviews) |
| [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) | 4.4/5 (3,018 reviews) | Enterprise | — | Advanced Analytics and Customization (recent reviews) |

### Which Survey features should I prioritize when comparing SurveyMonkey and SurveySparrow?

Buyers comparing SurveyMonkey and SurveySparrow should prioritize ease of use, customization, reporting and analytics, integrations, and survey engagement features.

- **Ease of Use:** SurveyMonkey (9.2), SurveySparrow (9.0); 375 all-time mentions for SurveyMonkey, 23 for SurveySparrow.
- **Customization:** SurveyMonkey (61 all-time mentions), SurveySparrow (recent reviews note flexibility but also limited advanced customization in lower tiers).
- **Reporting and Analytics:** SurveyMonkey (59 all-time mentions for insights generation), SurveySparrow (recent reviews cite limited reporting and analytics depth, 11 all-time mentions for poor reporting).
- **Integrations:** SurveyMonkey (53 all-time mentions), SurveySparrow (recent reviews highlight Zapier and Slack integrations, 19 and 13 all-time mentions respectively).
- **Survey Engagement:** SurveySparrow is frequently cited for its conversational survey format and higher engagement (10 all-time mentions for engagement).

### What are the pros and cons of SurveyMonkey vs SurveySparrow?

SurveyMonkey's headline strength is its ease of use, while SurveySparrow stands out for its conversational survey format and engagement.

- **SurveyMonkey strengths:** Ease of Use (375 all-time mentions), Ease of Creation (171), Intuitive (120), Templates (88), Features (86), Customer Support (73), Customization (61), Insights Generation (59), Easy Integrations (56), Feedback Management (53).
- **SurveyMonkey trade-offs:** Expensive (116 all-time mentions), Limitations (91), Limited Customization (62), Restrictions (46), Poor Visualization (33), Expensive Features (32).
- **SurveySparrow strengths:** Ease of Use (23 all-time mentions), Helpful (17), User Interface (17), Features (16), Intuitive (15), User Experience (15), Simple (14), Customer Support (13), Engagement (10), Conversational Survey Format (recent reviews).
- **SurveySparrow trade-offs:** Poor Reporting (11 all-time mentions), Difficult Reporting (10), Limited Customization (10), Limited Reporting (10), Expensive (9), Limitations (9), Missing Features (9).

### Is SurveyMonkey or SurveySparrow better for small businesses?

SurveyMonkey and SurveySparrow are both primarily used by small businesses, but SurveyMonkey is more frequently cited for ease of use and quick setup in small-business reviews.

- **SurveyMonkey:** Largest segment is Small-Business; reviewers highlight its user-friendly interface, quick setup, and suitability for small teams.
- **SurveySparrow:** Largest segment is Small-Business; reviewers note its engaging conversational surveys and easy setup, but mention that advanced features can be costly for small teams.

### Which Survey platform has better integrations?

SurveyMonkey and SurveySparrow are at parity for integrations, with both products supporting popular third-party tools and receiving positive reviewer sentiment.

- **SurveyMonkey:** More than 50 reviews mention integrations, with recent reviews highlighting integration with Google Sheets, Outlook, and CRM tools.
- **SurveySparrow:** Zapier (19 all-time mentions), Slack (13 all-time mentions), and recent reviews note integrations with Google Sheets and CRM tools.

### How do SurveyMonkey and SurveySparrow compare on customer support?

SurveySparrow has a slightly higher Quality of Support score (8.8 vs 8.5), but the difference is below the materiality threshold, indicating near-parity in support satisfaction.

- **SurveyMonkey:** Reviewers frequently mention responsive customer support (73 all-time mentions), but some note slower response times and limited support for advanced integrations.
- **SurveySparrow:** Reviewers highlight helpful and responsive support (13 all-time mentions), with several noting positive onboarding experiences and guidance during setup.

### Which is easier to implement, SurveyMonkey or SurveySparrow?

SurveyMonkey and SurveySparrow are rated at parity for Ease of Setup, both scoring 9.0, with reviewers describing straightforward implementation for each.

- **SurveyMonkey:** Reviewers consistently describe the setup process as quick and easy, with many citing a user-friendly interface and minimal technical requirements.
- **SurveySparrow:** Reviewers report that setup is simple and intuitive, with several noting that the platform guides users through the process and enables fast survey deployment.

### Which product has better Surveys?

SurveyMonkey and SurveySparrow are both highly rated for Surveys, with SurveyMonkey more frequently cited for ease of use and SurveySparrow for engagement and conversational formats.

- **SurveyMonkey:** Ease of Use score 9.2, 375 all-time mentions for ease of use, 86 for features, and 53 for integrations; reviewers highlight robust templates and analytics.
- **SurveySparrow:** Ease of Use score 9.0, 23 all-time mentions for ease of use, 10 for engagement; reviewers emphasize the conversational survey format and higher response rates.