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Compare SurveyMonkey and SurveySparrow 
Featured Products
At a Glance
Market Segments
Small-Business (36.4% of reviews)
Small-Business (68.6% of reviews)
Entry-Level Pricing
Contact Us
$19.00
SurveyMonkey
Star Rating
(23,386)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSurveySparrow
Star Rating
(2,039)4.4 out of 5
Market Segments
Small-Business (68.6% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00
Free Trial is available
Browse all 8 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in user experience, with many praising its intuitive interface and straightforward survey creation process. Users appreciate the variety of templates and question types available, making it easy to tailor surveys to their needs.
- According to verified reviews, SurveySparrow stands out for its conversational survey format, which users find engaging and effective in increasing response rates. Reviewers highlight that this chat-style approach helps reduce survey fatigue and leads to better quality answers.
- Users say that SurveyMonkey's implementation process is quick and efficient, with many noting the ease of setting up and distributing surveys through various channels, such as email and unique codes. This flexibility is a significant advantage for teams looking to gather feedback swiftly.
- Reviewers mention that while SurveySparrow offers a unique multi-channel sharing option, it has a smaller user base, which may limit the breadth of community support and resources compared to SurveyMonkey's extensive user community and documentation.
- G2 reviewers highlight that SurveyMonkey's robust analytics capabilities are a major plus, allowing users to easily analyze data and generate reports. This feature is particularly beneficial for businesses that rely on data-driven insights to inform their decisions.
- According to recent feedback, while SurveySparrow's customer support is rated slightly higher, users of SurveyMonkey appreciate the quality of assistance they receive, often citing responsive and helpful support when issues arise, which is crucial for maintaining smooth operations.
Pricing
Entry-Level Pricing
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
SurveySparrow
Basic
$19.00
Essential features for individuals to get started in one pack.
- 2,500 Responses
- Accept payments
- Display logic & Skip logic
Free Trial
SurveyMonkey
Free Trial is available
SurveySparrow
Free Trial is available
Ratings
Meets Requirements
9.0
20,553
8.7
1,382
Ease of Use
9.2
20,668
9.0
1,391
Ease of Setup
9.0
8,004
8.9
886
Ease of Admin
8.9
7,610
8.8
857
Quality of Support
8.6
14,583
8.8
1,199
Has the product been a good partner in doing business?
8.8
6,660
8.9
793
Product Direction (% positive)
7.7
20,113
8.5
1,232
Features by Category
Basics
Not enough data
8.8
38
Not enough data
9.2
49
Not enough data
9.1
47
Not enough data
8.7
39
Content
Not enough data
8.9
45
Not enough data
9.0
44
Not enough data
9.2
48
Data
Not enough data
9.0
41
Not enough data
9.1
43
Not enough data
9.1
48
Agentic AI - Exit Interview Management
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
8.8
42
Not enough data
9.0
36
Not enough data
8.8
31
Not enough data
Feature Not Available
Customization
Not enough data
8.2
30
Not enough data
8.2
33
Not enough data
8.1
31
Not enough data
Feature Not Available
Generative AI
Not enough data
7.8
23
Not enough data
Feature Not Available
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
7.7
148
8.2
173
8.1
145
8.2
210
8.1
151
8.3
246
Feedback Analysis
8.1
145
8.0
60
7.9
145
8.2
185
7.6
138
8.4
179
Feedback Sources
8.1
147
8.5
195
9.0
159
9.1
289
7.8
139
7.9
47
7.7
137
8.4
182
Generative AI
7.4
131
7.4
51
7.6
83
Feature Not Available
Survey Management
9.0
1432
8.9
611
8.9
1421
8.8
618
8.6
1350
8.5
561
8.8
1395
8.7
567
Survey Customization
8.5
1159
8.6
526
8.2
1195
8.4
516
8.1
1076
8.4
408
8.1
906
8.2
345
Survey Insights
8.6
1363
8.4
547
8.0
936
8.2
319
8.5
1257
8.6
478
8.4
1135
8.5
403
Agentic AI - Survey
7.6
148
7.8
6
7.7
147
7.2
6
8.0
151
7.8
6
Customization
8.6
209
8.5
151
8.3
195
8.6
155
8.7
215
8.7
160
8.6
227
8.8
179
Additional Functionality
8.3
174
8.5
133
7.6
152
8.0
89
8.3
196
8.4
120
7.8
151
7.7
87
8.5
204
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
In-House Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.7
169
Not enough data
8.7
217
Not enough data
8.5
138
Platform Content
Not enough data
8.9
185
Not enough data
8.9
234
Not enough data
Feature Not Available
Not enough data
8.4
136
Platform Additional Functionality
Not enough data
8.6
152
Not enough data
Feature Not Available
Not enough data
8.8
148
Not enough data
8.6
153
Platform
Not enough data
8.5
345
Not enough data
8.4
217
Not enough data
8.4
223
Not enough data
8.5
309
Not enough data
8.9
336
Not enough data
8.7
291
Not enough data
8.4
316
Not enough data
8.5
333
Categories
Categories
Shared Categories
SurveyMonkey and SurveySparrow are categorized as Survey, Online Form Builder, and Feedback Analytics
Unique Categories
SurveyMonkey has no unique categories
SurveySparrow is categorized as Experience Management, Exit Interview Management, Employee Engagement, and Online Reputation Management
Reviews
Reviewers' Company Size
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveySparrow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Information Technology and Services
8.7%
Marketing and Advertising
8.0%
Computer Software
7.8%
Education Management
4.7%
Financial Services
3.4%
Other
67.4%
Alternatives
Discussions
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
What's the best thing about using survey sparrow?
2 Comments
VJ
easy to use, get variety of formats and can change accordingly.
better then other online surveyRead more
Survey sparrow is legitimate.
2 Comments
TR
Survey Sparrow is legal, and they don't take visitors personal information. Survey Sparrow website is very simple to understand, and one can get amazing gift...Read more
My email is no longer on the system, what can be the course of it?
2 Comments
Official Response from SurveySparrow
Hi Prince,
Happy New year, would you mind sharing the URL that you are trying to login?
This will help us locate your account and get you the...Read more
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