Last updated: Nov 04, 2026
| Time to go live | Relative frequency |
|---|---|
| Less than 1 month | Most common |
| Less than 1 day | Also reported |
| 1–3 months | Also reported |
The co-browsing collaboration tool allows for better efficiency and workflow Review collected by and hosted on G2.com.
I have no dislikes, although it would really kick ass if the price was just under zooms price. Review collected by and hosted on G2.com.
The ease of use. Quick and easy deployment with the plug and play gives hardly any overload. It has the potential to improve customer experience multi-fold within the click of a few buttons. A very good tool for sales as well as customer service associates to connect easily with customers Review collected by and hosted on G2.com.
Should soon try to diversify and expand to other industry verticals as well. Review collected by and hosted on G2.com.
Ease of use, such a powerful tool for customer experience, really does help organisation's to enhance their customers’ journey in a fast, human and intuitive way Review collected by and hosted on G2.com.
Yet to find something i particular dislike Review collected by and hosted on G2.com.
There is no lag or loss of quality. You can customize it easily. There are ample amount of options to keep the security and compliance department happy.
The support department and clients love the quality of support provided. Review collected by and hosted on G2.com.
Only good experience and no complaints so far. Review collected by and hosted on G2.com.
The ease of use and that pages load quickly. Also, the wide variety of features available. Review collected by and hosted on G2.com.
There can be more variety in personalizing the settings Review collected by and hosted on G2.com.
shared pages, shared clicking, absence of sharing desktop Review collected by and hosted on G2.com.
Security can always be improved in such software Review collected by and hosted on G2.com.
There are lots of co-browsing capabilities available today, especially as Covid has forced us all to be remote. Surfly is different. It enables a business to work directly with its customer rather than passing the control back and forth. Through its capabilities, businesses can not only train their own staff better, but, provide more personalized customer service by being able to go onto the screen with the customer and point out key messages, correct erroneous input, etc. Review collected by and hosted on G2.com.
They are still a young company and so do not have the scale yet to work with all the opportunities out there Review collected by and hosted on G2.com.
The user-friendly surface and UXUI design Review collected by and hosted on G2.com.
It will be very nice if it could support more languages so that more local agencies could use it smoothly Review collected by and hosted on G2.com.
It is very easy to get started with Surfly and it is a powerful collaboration tool as well. Review collected by and hosted on G2.com.
I feel experience on mobile could be better. Review collected by and hosted on G2.com.
Helps in doing remote sales. Document sharing is good Review collected by and hosted on G2.com.
Should have been app based so that the user don't repeat login Review collected by and hosted on G2.com.
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What advice do you have for others considering Surfly for co-browsing solutions?
What is Surfly used for?
Averages based on real user reviews.
2 months
12 months
