Link copied to clipboard # Surfly vs Upscope Comparison - What are their main differences? Share [ Export ](/compare/surfly/upscope/export.csv) SurflyUpscope[+ Add Product](#) Pricing **Surfly** Free Trial **$31.00** Per User Per Month · Basic **Upscope** Free Trial No pricing available **Pricing Insights** from reviews Perceived Cost **Surfly** $$$$$ **Upscope** $$$$$ Average Discount **Surfly** Not enough reviews yet **Upscope** Not enough reviews yet Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **Surfly** 6 months Based on 100 responses **Upscope** 6 months Based on 100 responses Return on Investment **Surfly** 6 months Based on 100 responses **Upscope** 6 months Based on 100 responses ![Surfly](https://images.g2crowd.com/uploads/product/hd_favicon/1a6654dbf51a63c5a7e8581a560a5e3b/surfly.svg "Surfly") ![Upscope](https://images.g2crowd.com/uploads/product/hd_favicon/a6552d7e9d8f210a61636d1a007805b9/upscope.svg "Upscope") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Surfly** Not enough data **Upscope** Ease of Use (3) Customer Engagement (2) Access Issues (1) Connectivity Issues (1) Integrations **Surfly** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_85f6d6a8afdb470138e8830cd6a93b03/avaya-unified-communications.jpg "Product Avatar Image") Avaya Unified Communications ](https://www.g2.com/products/avaya-unified-communications/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_927f66d37532def5fb7c634b71671819/nice-cxone.jpg "Product Avatar Image") NiCE CXone ](https://www.g2.com/products/nice-cxone/reviews)[ View all ](https://www.g2.com/products/surfly/integrations) **Upscope** Not enough data Screenshots **Surfly** ![Surfly screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/137115/Screenshot-2021-07-22-at-16.45.27.png) **Upscope** ![Upscope screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/102920/Screen-Shot-2019-04-09-at-13.40.28.png) **Ratings** from reviews Meets Requirements **Surfly** **9.3** /10 Based on 60 responses **Upscope** **9.1** /10 Based on 97 responses Ease of Use **Surfly** **9.5** /10 Based on 59 responses **Upscope** **9.5** /10 Based on 97 responses Ease of Setup **Surfly** **9.1** /10 Based on 36 responses **Upscope** **9.5** /10 Based on 37 responses Ease of Admin **Surfly** **9.0** /10 Based on 34 responses **Upscope** **9.7** /10 Based on 29 responses Quality of Support **Surfly** **9.3** /10 Based on 57 responses **Upscope** **9.1** /10 Based on 77 responses Has the product been a good partner in doing business? **Surfly** **9.4** /10 Based on 33 responses **Upscope** **9.8** /10 Based on 32 responses Product Direction (% positive) **Surfly** **9.0** /10 Based on 46 responses **Upscope** **9.4** /10 Based on 92 responses **Features** ratings from reviews Screen Sharing **9.2** /10 Based on 34 responses **9.0** /10 Based on 35 responses Co-Browsing **9.5** /10 Based on 16 responses **9.4** /10 Based on 51 responses Remote Support **9.0** /10 Based on 15 responses Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 43.3% Mid-Market(51-1000 emp.) 33.3% Enterprise(\> 1000 emp.) 23.3% Small-Business(50 or fewer emp.) 43.3% Mid-Market(51-1000 emp.) 33.3% Enterprise(\> 1000 emp.) 23.3% Small-Business(50 or fewer emp.) 45.9% Mid-Market(51-1000 emp.) 36.0% Enterprise(\> 1000 emp.) 18.0% Small-Business(50 or fewer emp.) 45.9% Mid-Market(51-1000 emp.) 36.0% Enterprise(\> 1000 emp.) 18.0% **Reviewers' Industry** [![Surfly](https://images.g2crowd.com/uploads/product/hd_favicon/1a6654dbf51a63c5a7e8581a560a5e3b/surfly.svg "Surfly")](https://www.g2.com/products/surfly/reviews) Surfly Financial Services 18.9% Information Technology and Services 13.3% Insurance 11.1% Computer Software 7.8% Apparel & Fashion 3.3% Other 45.6% [![Upscope](https://images.g2crowd.com/uploads/product/hd_favicon/a6552d7e9d8f210a61636d1a007805b9/upscope.svg "Upscope")](https://www.g2.com/products/upscope/reviews) Upscope Financial Services 19.8% Computer Software 13.5% Consulting 7.2% Information Technology and Services 7.2% Insurance 6.3% Other 45.9% Alternatives **Surfly Alternatives** ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer") [ TeamViewer ](/products/teamviewer/reviews) ![Zoom Workplace](https://images.g2crowd.com/uploads/product/hd_favicon/c7b3378ce337ba60fdf54bb51ab3eebf/zoom-workplace.svg "Zoom Workplace") [ Zoom Workplace ](/products/zoom-workplace/reviews) ![Zoho Assist](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7ee2cab523a7147547566ed433736ac6/zoho-assist.png "Zoho Assist") [ Zoho Assist ](/products/zoho-assist/reviews) ![LogMeIn Rescue](https://images.g2crowd.com/uploads/product/hd_favicon/69f8f077573b236ed8d34c97f8e726ac/logmein-rescue.svg "LogMeIn Rescue") [ LogMeIn Rescue ](/products/logmein-rescue/reviews) **Upscope Alternatives** ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer") [ TeamViewer ](/products/teamviewer/reviews) ![Zoho Assist](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7ee2cab523a7147547566ed433736ac6/zoho-assist.png "Zoho Assist") [ Zoho Assist ](/products/zoho-assist/reviews) ![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX") [ Genesys Cloud CX ](/products/genesys-cloud-cx/reviews) ![Zoom Workplace](https://images.g2crowd.com/uploads/product/hd_favicon/c7b3378ce337ba60fdf54bb51ab3eebf/zoom-workplace.svg "Zoom Workplace") [ Zoom Workplace ](/products/zoom-workplace/reviews) ## Surfly vs Upscope FAQs Generated using AI Last updated: August 15, 2026 ### What is the difference between Surfly vs Upscope? Surfly and Upscope differ most clearly in their G2 ratings and reviewer-cited strengths, with Surfly holding a slight edge in overall rating and support, while Upscope leads in ease of setup and administration. | | [Surfly](https://www.g2.com/products/surfly/reviews) | [Upscope](https://www.g2.com/products/upscope/reviews) | | --- | --- | --- | | G2 Rating (reviews) | 4.8/5 (100 reviews) | 4.7/5 (119 reviews) | | Largest Segment | Small-Business | Small-Business | | Ease of Setup score | 9.1 | 9.5 | | Quality of Support score | 9.3 | 9.1 | | Top Reviewer-Cited Strength | Browser-based, no downloads required | Customer engagement and ease of use | ### How do the pricing models of Surfly and Upscope compare? Surfly and Upscope are rated at parity for value, with both products scoring highly on price satisfaction in recent reviews. - **Surfly:** Reviewers appreciate the value and ease of use, with some wishing for more transparent currency options but overall positive on cost. - **Upscope:** Reviewers note some confusion around pricing and desire for more upfront clarity, but generally find the product worth the investment. ### What are the best alternatives to Surfly and Upscope? The top 3 alternatives to Surfly and Upscope are TeamViewer, Zoom Workplace, and — if available — the next highest-ranked alternative by G2 prominence. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Surfly](https://www.g2.com/products/surfly/reviews) | 4.8/5 (100 reviews) | Small-Business | Reviewers request more transparent currency options | Browser-based, no downloads required | | [Upscope](https://www.g2.com/products/upscope/reviews) | 4.7/5 (119 reviews) | Small-Business | Some confusion around pricing, but generally positive | Customer engagement and ease of use | | [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5 (4155 reviews) | Small-Business | — | Remote access and support capabilities | | [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) | 4.5/5 (56560 reviews) | Small-Business | — | Video conferencing and collaboration | ### Which Co-Browsing features should I prioritize when comparing Surfly and Upscope? Buyers comparing Surfly and Upscope should prioritize ease of setup, quality of support, screen sharing, customer engagement, and browser-based access. - **Ease of Setup:** Surfly 9.1, Upscope 9.5 - **Quality of Support:** Surfly 9.3, Upscope 9.1 - **Screen Sharing:** Frequently cited as a core feature in both products' reviews - **Customer Engagement:** Upscope: 2 all-time mentions; Surfly: — - **Browser-Based Access:** Surfly reviewers consistently highlight no-download browser-based sessions ### What are the pros and cons of Surfly vs Upscope? Surfly's headline strength is its browser-based, no-download experience, while Upscope stands out for customer engagement and ease of use. - **Surfly strengths:** Browser-based sessions, no downloads required, easy setup, strong support, high satisfaction with security and compliance, flexible integration, and positive customer experience. - **Surfly trade-offs:** Occasional requests for more drawing options, minor issues with currency display, and rare feedback on support hours and language support. - **Upscope strengths:** Customer engagement (2 all-time mentions), ease of use (2 all-time mentions), intuitive interface, easy setup, and strong customer support. - **Upscope trade-offs:** Access and connectivity issues (1 all-time mention each), occasional lagging and slow loading, some confusion around pricing, and rare login or email management challenges. ### Is Surfly or Upscope better for small businesses? Both Surfly and Upscope are best suited for small businesses, with the majority of reviewers in this segment and strong satisfaction signals for each. - **Surfly:** Largest segment is Small-Business; reviewers highlight ease of use, fast setup, and browser-based sessions as key benefits for small teams. - **Upscope:** Largest segment is Small-Business; reviewers emphasize intuitive setup, customer engagement, and rapid onboarding for small business use cases. ### Which Co-Browsing platform has better integrations? Surfly and Upscope are at parity for integrations, with no reviewer-cited third-party integrations in recent reviews for either product. - **Surfly:** No integrations mentioned in recent reviews. - **Upscope:** No integrations mentioned in recent reviews. ### How do Surfly and Upscope compare on customer support? Surfly and Upscope are rated at near-parity for Quality of Support, with Surfly at 9.3 and Upscope at 9.1, a difference below the materiality threshold. - **Surfly:** Reviewers consistently praise responsive and helpful support, with multiple mentions of fast onboarding assistance and ongoing customer care. - **Upscope:** Reviewers describe positive support experiences, noting helpful onboarding and ongoing assistance, with occasional feedback on support responsiveness and clarity. ### Which is easier to implement, Surfly or Upscope? Upscope holds a slight advantage in Ease of Setup with a score of 9.5 versus Surfly's 9.1, a difference of 0.4 points. - **Surfly:** Reviewers highlight easy and quick setup, browser-based implementation, and minimal technical barriers, with most reporting setup scores of 6 or 7 out of 7. - **Upscope:** Reviewers consistently report very easy setup, rapid onboarding, and straightforward implementation, with frequent perfect scores for ease of setup. ### Which product has better Screen Sharing? Both Surfly and Upscope are highly rated for Screen Sharing, with frequent positive mentions and strong reviewer satisfaction. - **Surfly:** Reviewers highlight browser-based screen sharing, no downloads required, and high satisfaction with the feature; Meets Requirements score: 9.3. - **Upscope:** Reviewers frequently cite screen sharing as a core benefit, with positive feedback on ease of use and client engagement; Meets Requirements score: 9.1. ## Surfly vs Upscope When assessing the two solutions, reviewers found them equally easy to use. However, Upscope is easier to set up and administer. Reviewers also preferred doing business with Upscope overall. - Reviewers felt that Surfly meets the needs of their business better than Upscope. - When comparing quality of ongoing product support, reviewers felt that Surfly is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of Upscope over Surfly.