# Surfly vs Upscope Comparison

---
## Frequently Asked Questions

### What is the difference between Surfly vs Upscope?

Surfly and Upscope differ most clearly in their G2 ratings and reviewer-cited strengths, with Surfly holding a slight edge in overall rating and support, while Upscope leads in ease of setup and administration.

| | [Surfly](https://www.g2.com/products/surfly/reviews) | [Upscope](https://www.g2.com/products/upscope/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.8/5 (100 reviews) | 4.7/5 (119 reviews) |
| Largest Segment | Small-Business | Small-Business |
| Ease of Setup score | 9.1 | 9.5 |
| Quality of Support score | 9.3 | 9.1 |
| Top Reviewer-Cited Strength | Browser-based, no downloads required | Customer engagement and ease of use |



### How do the pricing models of Surfly and Upscope compare?

Surfly and Upscope are rated at parity for value, with both products scoring highly on price satisfaction in recent reviews.

- **Surfly:** Reviewers appreciate the value and ease of use, with some wishing for more transparent currency options but overall positive on cost.
- **Upscope:** Reviewers note some confusion around pricing and desire for more upfront clarity, but generally find the product worth the investment.



### What are the best alternatives to Surfly and Upscope?

The top 3 alternatives to Surfly and Upscope are TeamViewer, Zoom Workplace, and — if available — the next highest-ranked alternative by G2 prominence.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Surfly](https://www.g2.com/products/surfly/reviews) | 4.8/5 (100 reviews) | Small-Business | Reviewers request more transparent currency options | Browser-based, no downloads required |
| [Upscope](https://www.g2.com/products/upscope/reviews) | 4.7/5 (119 reviews) | Small-Business | Some confusion around pricing, but generally positive | Customer engagement and ease of use |
| [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5 (4155 reviews) | Small-Business | — | Remote access and support capabilities |
| [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) | 4.5/5 (56560 reviews) | Small-Business | — | Video conferencing and collaboration |



### Which Co-Browsing features should I prioritize when comparing Surfly and Upscope?

Buyers comparing Surfly and Upscope should prioritize ease of setup, quality of support, screen sharing, customer engagement, and browser-based access.

- **Ease of Setup:** Surfly 9.1, Upscope 9.5
- **Quality of Support:** Surfly 9.3, Upscope 9.1
- **Screen Sharing:** Frequently cited as a core feature in both products' reviews
- **Customer Engagement:** Upscope: 2 all-time mentions; Surfly: —
- **Browser-Based Access:** Surfly reviewers consistently highlight no-download browser-based sessions



### What are the pros and cons of Surfly vs Upscope?

Surfly's headline strength is its browser-based, no-download experience, while Upscope stands out for customer engagement and ease of use.

- **Surfly strengths:** Browser-based sessions, no downloads required, easy setup, strong support, high satisfaction with security and compliance, flexible integration, and positive customer experience.
- **Surfly trade-offs:** Occasional requests for more drawing options, minor issues with currency display, and rare feedback on support hours and language support.
- **Upscope strengths:** Customer engagement (2 all-time mentions), ease of use (2 all-time mentions), intuitive interface, easy setup, and strong customer support.
- **Upscope trade-offs:** Access and connectivity issues (1 all-time mention each), occasional lagging and slow loading, some confusion around pricing, and rare login or email management challenges.



### Is Surfly or Upscope better for small businesses?

Both Surfly and Upscope are best suited for small businesses, with the majority of reviewers in this segment and strong satisfaction signals for each.

- **Surfly:** Largest segment is Small-Business; reviewers highlight ease of use, fast setup, and browser-based sessions as key benefits for small teams.
- **Upscope:** Largest segment is Small-Business; reviewers emphasize intuitive setup, customer engagement, and rapid onboarding for small business use cases.



### Which Co-Browsing platform has better integrations?

Surfly and Upscope are at parity for integrations, with no reviewer-cited third-party integrations in recent reviews for either product.

- **Surfly:** No integrations mentioned in recent reviews.
- **Upscope:** No integrations mentioned in recent reviews.



### How do Surfly and Upscope compare on customer support?

Surfly and Upscope are rated at near-parity for Quality of Support, with Surfly at 9.3 and Upscope at 9.1, a difference below the materiality threshold.

- **Surfly:** Reviewers consistently praise responsive and helpful support, with multiple mentions of fast onboarding assistance and ongoing customer care.
- **Upscope:** Reviewers describe positive support experiences, noting helpful onboarding and ongoing assistance, with occasional feedback on support responsiveness and clarity.



### Which is easier to implement, Surfly or Upscope?

Upscope holds a slight advantage in Ease of Setup with a score of 9.5 versus Surfly's 9.1, a difference of 0.4 points.

- **Surfly:** Reviewers highlight easy and quick setup, browser-based implementation, and minimal technical barriers, with most reporting setup scores of 6 or 7 out of 7.
- **Upscope:** Reviewers consistently report very easy setup, rapid onboarding, and straightforward implementation, with frequent perfect scores for ease of setup.



### Which product has better Screen Sharing?

Both Surfly and Upscope are highly rated for Screen Sharing, with frequent positive mentions and strong reviewer satisfaction.

- **Surfly:** Reviewers highlight browser-based screen sharing, no downloads required, and high satisfaction with the feature; Meets Requirements score: 9.3.
- **Upscope:** Reviewers frequently cite screen sharing as a core benefit, with positive feedback on ease of use and client engagement; Meets Requirements score: 9.1.



| | Surfly | Upscope | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 100 | 119 | 
| **Largest Market Segment** | Small-Business (43.3% of reviews) | Small-Business (45.9% of reviews) | 
| **Entry Level Price** | Contact Us 200000 minutes Per Month | No pricing available | 

---
## Top Pros & Cons

### Surfly

**Not enough data**

### Upscope

Pros:
- Ease of Use (3 reviews)
- Customer Engagement (2 reviews)

Cons:
- Access Issues (1 reviews)
- Connectivity Issues (1 reviews)

---
## Ratings Comparison
| Rating | Surfly | Upscope | 
|---|---|---|
  | **Meets Requirements** | 9.3 (60 reviews) | 9.1 (97 reviews) | 
  | **Ease of Use** | 9.5 (59 reviews) | 9.5 (97 reviews) | 
  | **Ease of Setup** | 9.1 (36 reviews) | 9.5 (37 reviews) | 
  | **Ease of Admin** | 9.0 (34 reviews) | 9.7 (29 reviews) | 
  | **Quality of Support** | 9.3 (57 reviews) | 9.1 (77 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (33 reviews) | 9.8 (32 reviews) | 
  | **Product Direction (% positive)** | 9.0 (46 reviews) | 9.4 (92 reviews) | 

---
## Pricing

### Surfly

#### Entry-Level Pricing

Plan: Surf

Price: Contact Us 200000 minutes Per Month

Description: For instant and simple web collaboration

Key Features:
- Co-browsing
- Video Chat
- Screen sharing

[Browse all 3 editions](https://www.g2.com/products/surfly/pricing)

#### Free Trial

Yes

### Upscope

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Collaboration & Productivity

| Product | Score | Reviews |
|---|---|---|
| **Surfly** | N/A | N/A |
| **Upscope** | N/A | N/A |

#### Additional Functionality

| Feature | Surfly | Upscope | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **To-Do List** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real Time Editing** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Surfly** | N/A | N/A |
| **Upscope** | N/A | N/A |

#### Communication

| Feature | Surfly | Upscope | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Surfly | Upscope | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Surfly | Upscope | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 

#### Administration

| Feature | Surfly | Upscope | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Surfly | Upscope | 
|---|---|---|
| **API** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Audio Calls** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Calendar Sync** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **Surfly** | 9.2/10 | 34 |
| **Upscope** | 9.0/10 | 35 |

#### Presenter Tools

| Feature | Surfly | Upscope | 
|---|---|---|
| **Live Preview** | 9.2 (26 reviews) | 9.3 (30 reviews) | 
| **Notifications Blocker** | Feature Not Available | 8.9 (24 reviews) | 
| **Remote Control** | 9.4 (29 reviews) | 9.6 (30 reviews) | 
| **Switch Presenter** | 9.2 (28 reviews) | 9.5 (23 reviews) | 

#### Conferencing Options

| Feature | Surfly | Upscope | 
|---|---|---|
| **Group Live Chat** | 9.0 (24 reviews) | 8.4 (23 reviews) | 
| **Audio Conferencing** | 9.3 (25 reviews) | 8.5 (26 reviews) | 
| **Video Conferencing** | 9.1 (28 reviews) | 8.2 (23 reviews) | 
| **Video Streaming** | Not enough data | Not enough data | 
| **Two-Way Audio & Video** | Not enough data | Not enough data | 
| **Conferencing** | Not enough data | Not enough data | 

#### Application Tools

| Feature | Surfly | Upscope | 
|---|---|---|
| **Password Protection** | 9.1 (23 reviews) | 8.8 (23 reviews) | 
| **Video Call Recording** | 9.2 (22 reviews) | 9.3 (26 reviews) | 
| **In-Browser Application** | 9.3 (27 reviews) | 9.7 (29 reviews) | 
| **Screen Recording** | Not enough data | Not enough data | 
| **On-Demand Recording** | Not enough data | Not enough data | 

#### Agentic AI - Screen Sharing

| Feature | Surfly | Upscope | 
|---|---|---|
| **Decision Making** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Surfly | Upscope | 
|---|---|---|
| **Document Storage** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Presentation Streaming** | Not enough data | Not enough data | 
| **On-Demand Webcasting** | Not enough data | Not enough data | 
| **Screen Capture** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Multi-Participant Screen Sharing** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Calendar Sync** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Desktop/Browser Sharing** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Screen Mirroring** | Not enough data | Not enough data | 
| **Annotations** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Whiteboard** | Not enough data | Not enough data | 
| **Targeted/Locked Screen Sharing** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Mobile Screen Sharing** | Not enough data | Not enough data | 
| **Video Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Real Time Screen Sharing** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Presenter Control Management** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Microsoft Outlook Integration** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Video Support** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Availability Indicator** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Audio Calls** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **Surfly** | 9.0/10 | 15 |
| **Upscope** | N/A | N/A |

#### Administration

| Feature | Surfly | Upscope | 
|---|---|---|
| **Screen Sharing** | 9.6 (14 reviews) | Not enough data | 
| **File Sharing** | 9.2 (15 reviews) | Not enough data | 
| **Session Recording** | 8.2 (12 reviews) | Not enough data | 
| **Unattended Remote Access** | Feature Not Available | Not enough data | 
| **Multi - Session Handling** | 9.5 (10 reviews) | Not enough data | 
| **Multi-Monitor Support** | 9.1 (9 reviews) | Not enough data | 

#### Maintenance

| Feature | Surfly | Upscope | 
|---|---|---|
| **Remote Reboot** | Feature Not Available | Not enough data | 
| **Remote Printing** | Feature Not Available | Not enough data | 

#### Communication 

| Feature | Surfly | Upscope | 
|---|---|---|
| **Text Chat** | 8.5 (10 reviews) | Not enough data | 
| **VoIP** | 8.3 (9 reviews) | Not enough data | 
| **Video Conference Call** | 9.6 (12 reviews) | Not enough data | 
| **Screen Annotations** | 9.3 (14 reviews) | Not enough data | 

#### Security

| Feature | Surfly | Upscope | 
|---|---|---|
| **Data Encryption** | 9.2 (14 reviews) | Not enough data | 
| **Compliance** | 8.8 (12 reviews) | Not enough data | 

#### Device Support

| Feature | Surfly | Upscope | 
|---|---|---|
| **Mobile Device Access** | 8.7 (13 reviews) | Not enough data | 
| **Multi-Platform Support** | 8.8 (13 reviews) | Not enough data | 
| **Cross-Platform** | 9.0 (12 reviews) | Not enough data | 
| **Video Support** | Not enough data | Not enough data | 

#### Performance

| Feature | Surfly | Upscope | 
|---|---|---|
| **Reporting** | 8.5 (12 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Surfly | Upscope | 
|---|---|---|
| **Remote Monitoring & Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Two-Factor Authentication** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Summary Reports** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Session Transfer** | Not enough data | Not enough data | 
| **Remote Update/Installation** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Troubleshooting** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Multiple User Accounts** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Remote Access/Control** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Diagnostic Tools** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 

### Co-Browsing

| Product | Score | Reviews |
|---|---|---|
| **Surfly** | 9.5/10 | 16 |
| **Upscope** | 9.4/10 | 51 |

#### Administration

| Feature | Surfly | Upscope | 
|---|---|---|
| **Access Control** | 9.3 (15 reviews) | 9.6 (48 reviews) | 
| **Web Page Navigation** | 9.4 (16 reviews) | 9.3 (49 reviews) | 
| **Real Time Assistance** | 9.1 (16 reviews) | 9.4 (47 reviews) | 

#### Security

| Feature | Surfly | Upscope | 
|---|---|---|
| **Data Security** | 9.8 (14 reviews) | 9.4 (45 reviews) | 
| **Data Masking** | 9.7 (13 reviews) | 9.3 (45 reviews) | 

### AWS Marketplace

| Product | Score | Reviews |
|---|---|---|
| **Surfly** | N/A | N/A |
| **Upscope** | N/A | N/A |

#### Agentic AI - AWS Marketplace

| Feature | Surfly | Upscope | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Co-Browsing Software](https://www.g2.com/categories/co-browsing), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing)

**Unique to Surfly (2):** [Remote Support Software](https://www.g2.com/categories/remote-support), [AWS Marketplace Software](https://www.g2.com/categories/aws-marketplace)



---
## Reviewer Demographics

### By Company Size

| Segment | Surfly | Upscope | 
|---|---|---|
| **Small-Business** | 43.3% | 45.9% | 
| **Mid-Market** | 33.3% | 36.0% | 
| **Enterprise** | 23.3% | 18.0% | 

### By Industry

#### Surfly

- **Financial Services:** 18.9%
- **Information Technology and Services:** 13.3%
- **Insurance:** 11.1%
- **Computer Software:** 7.8%
- **Apparel & Fashion:** 3.3%
- **Computer & Network Security:** 3.3%
- **Consumer Goods:** 3.3%
- **Telecommunications:** 3.3%
- **Marketing and Advertising:** 2.2%
- **Banking:** 2.2%
- **Other:** 31.1%

#### Upscope

- **Financial Services:** 19.8%
- **Computer Software:** 13.5%
- **Consulting:** 7.2%
- **Information Technology and Services:** 7.2%
- **Insurance:** 6.3%
- **Consumer Services:** 5.4%
- **Automotive:** 4.5%
- **Banking:** 4.5%
- **Marketing and Advertising:** 3.6%
- **Legal Services:** 3.6%
- **Other:** 24.3%

---
## Alternatives

### Alternatives to Surfly

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4190 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56621 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1572 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (741 reviews)
- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18926 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1101 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (389 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (469 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (517 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (440 reviews)

### Alternatives to Upscope

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4190 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (741 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1572 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (517 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56621 reviews)
- [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) — 4.2/5 stars (17126 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48208 reviews)
- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18926 reviews)
- [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5867 reviews)
- [Rise Vision](https://www.g2.com/products/rise-vision/reviews) — 4.7/5 stars (997 reviews)

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## Top Discussions

### Surfly

- Title: [What is Surfly used for?](https://www.g2.com/discussions/what-is-surfly-used-for) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Surfly is used for a variety of purposes, primarily focused on enhancing online interactions and collaboration. It is a web-based platform that provides..."

### Upscope

- Title: [I am really curious to why you can not show all users when you login that are online at the moment?](https://www.g2.com/discussions/12709-i-am-really-curious-to-why-you-can-not-show-all-users-when-you-login-that-are-online-at-the-moment) — 2 comments, 1 upvote
  > **Top comment:** "Hi Michael, 
We just recently saw this, I had not realised there were comments added here so I apologise for the late reply. 

The Upscope search page by..."
- Title: [Security](https://www.g2.com/discussions/security-c9b57bb7-8771-4d53-a8cb-d4e8bbc9617d) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Upscope is used by banking, health and SaaS companies worldwide because it gives them complete control over what data is transferred if any. Upscope is ISO..."
- Title: [Interactive features](https://www.g2.com/discussions/interactive-features) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "The support agent can click and scroll directly on the customer's screen. The customer will see a second mouse cursor appear and they can work together to..."
- Title: [No-download software](https://www.g2.com/discussions/no-download-software) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Neither the customer or the agent needs to download or install any software. Upscope cobrowsing is added to your website when you first sign up. After that,..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/surfly-vs-upscope)