G2 reviewers report that TeamViewer excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Surfly. Users appreciate its reliable connection quality and ease of use, with one reviewer noting the ability to quickly connect to remote devices and share screens effectively.
Users say that TeamViewer's implementation process is straightforward, allowing for quick onboarding. Reviewers highlight features like file transfer and real-time support as key benefits that save time during remote assistance tasks.
According to verified reviews, Surfly shines in its co-browsing capabilities, with users praising its browser-based functionality that eliminates the need for additional software. This feature is particularly appreciated for its security and ease of use, making it a go-to tool for many.
Reviewers mention that while Surfly has a strong focus on security and user experience, it lacks the extensive feature set of TeamViewer, particularly in areas like remote control and session recording. Users have noted that TeamViewer's comprehensive tools make it more suitable for complex support scenarios.
Users highlight that TeamViewer's support quality is a strong point, with many praising the responsive customer service. In contrast, Surfly, while having a good support reputation, has fewer recent reviews, which may indicate less active user engagement.
G2 reviewers indicate that TeamViewer's extensive user base, reflected in its high number of reviews, suggests a well-established product that many rely on for daily operations. Surfly, while having positive feedback, has a much smaller review count, which may limit the insights into its long-term performance and user satisfaction.
Surfly is used for a variety of purposes, primarily focused on enhancing online interactions and collaboration. It is a web-based platform that provides...Read more
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
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