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Compare Surfly and TeamViewer

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At a Glance
Surfly
Surfly
Star Rating
(100)4.8 out of 5
Market Segments
Small-Business (43.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us 200000 minutes Per Month
Browse all 3 pricing plans
TeamViewer
TeamViewer
Star Rating
(3,736)4.5 out of 5
Market Segments
Small-Business (43.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that TeamViewer excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Surfly. Users appreciate its reliable connection quality and ease of use, with one reviewer noting the ability to quickly connect to remote devices and share screens effectively.
  • Users say that TeamViewer's implementation process is straightforward, allowing for quick onboarding. Reviewers highlight features like file transfer and real-time support as key benefits that save time during remote assistance tasks.
  • According to verified reviews, Surfly shines in its co-browsing capabilities, with users praising its browser-based functionality that eliminates the need for additional software. This feature is particularly appreciated for its security and ease of use, making it a go-to tool for many.
  • Reviewers mention that while Surfly has a strong focus on security and user experience, it lacks the extensive feature set of TeamViewer, particularly in areas like remote control and session recording. Users have noted that TeamViewer's comprehensive tools make it more suitable for complex support scenarios.
  • Users highlight that TeamViewer's support quality is a strong point, with many praising the responsive customer service. In contrast, Surfly, while having a good support reputation, has fewer recent reviews, which may indicate less active user engagement.
  • G2 reviewers indicate that TeamViewer's extensive user base, reflected in its high number of reviews, suggests a well-established product that many rely on for daily operations. Surfly, while having positive feedback, has a much smaller review count, which may limit the insights into its long-term performance and user satisfaction.
Pricing
Entry-Level Pricing
Surfly
Surf
Contact Us
200000 minutes Per Month
Browse all 3 pricing plans
TeamViewer
Remote Access
Starting at $24.90
Browse all 4 pricing plans
Free Trial
Surfly
Free Trial is available
TeamViewer
Free Trial is available
Ratings
Meets Requirements
9.3
60
9.1
2,992
Ease of Use
9.5
59
9.1
3,149
Ease of Setup
9.1
36
9.1
938
Ease of Admin
9.0
34
8.9
678
Quality of Support
9.3
57
8.7
2,568
Has the product been a good partner in doing business?
9.4
33
8.6
635
Product Direction (% positive)
9.0
46
8.7
2,886
Features by Category
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Remote Monitoring & Management (RMM)Hide 19 FeaturesShow 19 Features
Not enough data
8.6
54
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.4
49
Not enough data
8.6
7
Not enough data
8.9
6
Monitoring and Management
Not enough data
9.1
49
Not enough data
9.2
48
Not enough data
8.9
49
Not enough data
9.1
49
Not enough data
8.6
7
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
7.9
7
Service Management
Not enough data
9.5
51
Not enough data
8.8
7
Not enough data
7.6
7
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
8.5
8
9.2
34
8.7
1,061
Presenter Tools
9.2
26
8.9
863
Feature Not Available
8.5
784
9.4
29
9.1
937
|
Verified
9.2
28
8.8
833
|
Verified
Conferencing Options
9.0
24
8.7
796
|
Verified
9.3
25
8.7
808
|
Verified
9.1
28
8.7
791
|
Verified
Application Tools
9.1
23
8.8
870
|
Verified
9.2
22
8.9
825
|
Verified
9.3
27
8.7
806
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.8
37
Unified Endpoint Management (UEM)Hide 17 FeaturesShow 17 Features
Not enough data
9.8
5
Scope
Not enough data
10.0
5
Not enough data
10.0
5
Security
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
10.0
5
Management
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
17
Functionality
Not enough data
9.2
15
Not enough data
9.2
14
Not enough data
9.0
16
Not enough data
9.1
16
Monitoring - Network Monitoring
Not enough data
7.8
6
Not enough data
8.9
6
Not enough data
9.2
6
Management
Not enough data
9.1
15
Not enough data
9.2
15
Not enough data
9.1
16
Analytics - Network Monitoring
Not enough data
8.3
6
Not enough data
8.3
6
Security - Network Monitoring
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
8.6
6
Network Performance - Network Monitoring
Not enough data
8.3
6
Not enough data
9.2
6
AI Automation - Network Monitoring
Not enough data
8.7
5
Not enough data
8.9
6
Not enough data
8.9
6
Agentic AI - Network Monitoring
Not enough data
8.7
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
8.0
31
Asset Inventory
Not enough data
8.3
26
Not enough data
8.3
26
Not enough data
8.3
25
Not enough data
7.3
24
Not enough data
8.3
26
Generative AI
Not enough data
7.8
19
Not enough data
7.7
19
Agentic AI - IT Asset Management
Not enough data
7.9
14
Not enough data
7.9
14
Not enough data
8.1
14
Not enough data
7.6
14
Not enough data
7.7
14
Not enough data
8.0
14
Not enough data
7.7
14
Management
Not enough data
9.1
25
Not enough data
8.6
25
Not enough data
8.3
20
Not enough data
7.5
22
ServiceNow Store AppsHide 6 FeaturesShow 6 Features
Not enough data
9.3
145
ServiceNow Apps
Not enough data
9.3
131
Not enough data
9.3
132
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
15
9.0
592
Administration
9.6
14
9.2
555
9.2
15
9.1
542
8.2
12
8.9
490
Feature Not Available
9.0
517
9.5
10
8.9
500
9.1
9
9.0
507
Maintenance
Feature Not Available
9.0
504
Feature Not Available
8.9
471
Communication
8.5
10
9.0
501
8.3
9
8.6
445
9.6
12
8.7
449
9.3
14
8.8
470
Security
9.2
14
9.0
465
8.8
12
9.0
468
Device Support
8.7
13
8.9
496
8.8
13
9.1
505
9.0
12
9.1
506
Performance
8.5
12
9.0
474
AR Collaboration ToolsHide 9 FeaturesShow 9 Features
Not enough data
Not enough data
Remote Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Hardware Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.5
16
9.3
24
Administration
9.3
15
Feature Not Available
9.4
16
Feature Not Available
9.1
16
9.3
22
Security
9.8
14
9.2
21
9.7
13
Feature Not Available
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile Device Management (MDM)Hide 18 FeaturesShow 18 Features
Not enough data
8.7
33
Platform - Mobile Device Management (MDM)
Not enough data
8.7
28
Operating System
Not enough data
9.5
31
Not enough data
9.1
29
Not enough data
8.8
31
Management
Not enough data
8.7
29
Not enough data
8.4
29
Not enough data
9.0
27
Not enough data
8.5
27
Not enough data
8.8
29
Security
Not enough data
8.6
28
Not enough data
8.9
32
Agentic AI - Mobile Device Management (MDM)
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
9.3
5
Not enough data
8.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
8.0
5
Enterprise IT ManagementHide 18 FeaturesShow 18 Features
Not enough data
9.2
21
Analysis
Not enough data
8.9
18
Platform
Not enough data
9.2
19
Not enough data
9.1
19
Not enough data
9.1
17
Not enough data
8.8
17
Not enough data
9.5
17
Security
Not enough data
9.2
17
Not enough data
9.3
15
Not enough data
9.2
15
Not enough data
9.7
15
Not enough data
9.1
15
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.8
1,716
Administration
Not enough data
8.8
1391
Not enough data
8.7
1304
Not enough data
8.6
1299
Not enough data
8.6
1280
Not enough data
8.7
1316
Not enough data
8.7
1390
Not enough data
8.9
1457
Platform
Not enough data
8.9
1407
Not enough data
8.7
1364
Not enough data
8.7
1328
Not enough data
9.1
1497
Security
Not enough data
8.6
1190
Not enough data
8.8
1336
Not enough data
8.7
1279
Categories
Categories
Shared Categories
Surfly
Surfly
TeamViewer
TeamViewer
Surfly and TeamViewer are categorized as Co-Browsing, Screen Sharing, and Remote Support
Reviews
Reviewers' Company Size
Surfly
Surfly
Small-Business(50 or fewer emp.)
43.3%
Mid-Market(51-1000 emp.)
33.3%
Enterprise(> 1000 emp.)
23.3%
TeamViewer
TeamViewer
Small-Business(50 or fewer emp.)
43.5%
Mid-Market(51-1000 emp.)
36.1%
Enterprise(> 1000 emp.)
20.4%
Reviewers' Industry
Surfly
Surfly
Financial Services
18.9%
Information Technology and Services
13.3%
Insurance
11.1%
Computer Software
7.8%
Telecommunications
3.3%
Other
45.6%
TeamViewer
TeamViewer
Information Technology and Services
16.4%
Computer Software
10.5%
Marketing and Advertising
4.2%
Telecommunications
3.1%
Consumer Services
3.1%
Other
62.8%
Alternatives
Surfly
Surfly Alternatives
Upscope
Upscope
Add Upscope
Zoom Workplace
Zoom Workplace
Add Zoom Workplace
Genesys Cloud CX
Genesys Cloud CX
Add Genesys Cloud CX
Zoho Assist
Zoho Assist
Add Zoho Assist
TeamViewer
TeamViewer Alternatives
NinjaOne
NinjaOne
Add NinjaOne
Atera
Atera
Add Atera
LogMeIn Resolve
LogMeIn Resolve
Add LogMeIn Resolve
Zoho Assist
Zoho Assist
Add Zoho Assist
Discussions
Surfly
Surfly Discussions
What is Surfly used for?
1 Comment
Official Response from Surfly
Surfly is used for a variety of purposes, primarily focused on enhancing online interactions and collaboration. It is a web-based platform that provides...Read more
Monty the Mongoose crying
Surfly has no more discussions with answers
TeamViewer
TeamViewer Discussions
How would teanviewer connect without a fast internet?
9 Comments
Parvin A.
PA
Can i access the mobile phone devices through remote desktop ?
5 Comments
Asher Z.
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Can i use one PC to multi remote clients?
4 Comments
Parvin A.
PA