Compare Surfly and TeamViewer 
At a Glance
Market Segments
Small-Business (43.3% of reviews)
Small-Business (43.2% of reviews)
Entry-Level Pricing
Contact Us 200000 minutes Per Month
Starting at $24.90
Surfly
Star Rating
(100)4.8 out of 5
Market Segments
Small-Business (43.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us 200000 minutes Per Month
Browse all 3 pricing plansTeamViewer
Star Rating
(3,775)4.5 out of 5
Market Segments
Small-Business (43.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- According to verified reviews, TeamViewer excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Surfly. Users appreciate its robust virtual communication features, which facilitate secure and productive remote interactions.
- G2 reviewers report that TeamViewer offers a seamless implementation process, making it easy for even non-technical users to get started. Users highlight the intuitive onboarding wizard and the software's versatility across different operating systems and devices.
- Users say that Surfly shines in its co-browsing capabilities, as it operates directly in the browser without requiring additional software. This feature is praised for its ease of use and security, making it a go-to tool for many users.
- Reviewers mention that while TeamViewer has a wealth of features, including high-quality screen sharing and remote control, Surfly offers a more straightforward experience for specific tasks, such as co-browsing, which some users find more user-friendly.
- According to recent feedback, Surfly provides excellent customer support, with users noting their responsiveness and willingness to accommodate specific needs, such as time zone differences. In contrast, TeamViewer has received mixed reviews regarding support quality.
- G2 reviewers highlight that TeamViewer has a broader range of features, including session recording and multi-session handling, which are essential for businesses needing comprehensive remote support solutions. However, Surfly is recognized for its simplicity and effectiveness in co-browsing scenarios.
Pricing
Entry-Level Pricing
Surfly
Surf
Contact Us
200000 minutes Per Month
For instant and simple web collaboration
- Co-browsing
- Video Chat
- Screen sharing
TeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Free Trial
Surfly
Free Trial is available
TeamViewer
Free Trial is available
Ratings
Meets Requirements
9.3
60
9.1
2,999
Ease of Use
9.5
59
9.1
3,181
Ease of Setup
9.1
36
9.1
946
Ease of Admin
9.0
34
8.9
681
Quality of Support
9.3
57
8.6
2,574
Has the product been a good partner in doing business?
9.4
33
8.6
637
Product Direction (% positive)
9.0
46
8.7
2,893
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.4
54
Not enough data
9.2
12
Not enough data
9.4
11
Monitoring and Management
Not enough data
9.2
53
Not enough data
9.3
53
Not enough data
9.1
55
Not enough data
9.2
54
Not enough data
9.2
12
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.8
13
Service Management
Not enough data
9.5
54
Not enough data
9.3
12
Not enough data
8.5
12
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
8.7
13
Not enough data
9.0
13
Not enough data
9.0
13
Not enough data
8.7
13
Not enough data
9.0
13
Not enough data
9.0
13
Not enough data
9.2
14
Presenter Tools
9.2
26
8.9
866
Feature Not Available
8.5
788
9.4
29
9.1
940
|
Verified
9.2
28
8.8
837
|
Verified
Conferencing Options
9.0
24
8.7
798
|
Verified
9.3
25
8.7
811
|
Verified
9.1
28
8.7
794
|
Verified
Application Tools
9.1
23
8.9
873
|
Verified
9.2
22
8.9
828
|
Verified
9.3
27
8.7
809
|
Verified
Agentic AI - Screen Sharing
Not enough data
8.0
41
Scope
Not enough data
10.0
6
Not enough data
10.0
6
Security
Not enough data
10.0
6
Not enough data
9.4
6
Not enough data
9.7
6
Management
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
10.0
6
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.4
20
Not enough data
9.4
19
Not enough data
9.2
21
Not enough data
9.3
21
Monitoring - Network Monitoring
Not enough data
8.8
11
Not enough data
9.4
11
Not enough data
9.5
11
Management
Not enough data
9.3
20
Not enough data
9.4
20
Not enough data
9.3
21
Analytics - Network Monitoring
Not enough data
9.1
11
Not enough data
8.9
11
Security - Network Monitoring
Not enough data
9.4
11
Not enough data
9.2
11
Not enough data
9.2
11
Network Performance - Network Monitoring
Not enough data
9.1
11
Not enough data
9.5
11
AI Automation - Network Monitoring
Not enough data
9.3
10
Not enough data
9.4
11
Not enough data
9.4
11
Agentic AI - Network Monitoring
Not enough data
9.3
10
Not enough data
9.7
10
Not enough data
9.7
10
Not enough data
9.7
10
Not enough data
9.5
10
Not enough data
9.5
10
Not enough data
9.3
10
Asset Inventory
Not enough data
8.3
26
Not enough data
8.3
26
Not enough data
8.3
25
Not enough data
7.3
24
Not enough data
8.3
26
Generative AI
Not enough data
7.8
19
Not enough data
7.7
19
Agentic AI - IT Asset Management
Not enough data
7.9
14
Not enough data
7.9
14
Not enough data
8.1
14
Not enough data
7.6
14
Not enough data
7.7
14
Not enough data
8.1
15
Not enough data
7.7
14
Management
Not enough data
9.1
25
Not enough data
8.6
25
Not enough data
8.3
20
Not enough data
7.5
22
ServiceNow Apps
Not enough data
9.3
131
Not enough data
9.3
132
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.6
14
9.2
560
9.2
15
9.1
544
8.2
12
8.9
487
Feature Not Available
9.0
520
9.5
10
8.9
499
9.1
9
9.0
505
Maintenance
Feature Not Available
9.0
502
Feature Not Available
8.9
468
Communication
8.5
10
9.0
499
8.3
9
8.6
443
9.6
12
8.7
447
9.3
14
8.8
467
Security
9.2
14
9.0
464
8.8
12
9.0
465
Device Support
8.7
13
8.9
494
8.8
13
9.1
504
9.0
12
9.1
506
Performance
8.5
12
8.9
473
Remote Support
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
9.3
5
Hardware Integration
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
10.0
5
Content
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
9.7
5
Administration
9.3
15
Feature Not Available
9.4
16
Feature Not Available
9.1
16
9.4
24
Security
9.8
14
9.3
23
9.7
13
Feature Not Available
Generative AI
Not enough data
Not enough data
Remote Support - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.8
30
Operating System
Not enough data
9.5
32
Not enough data
9.1
30
Not enough data
8.9
32
Management
Not enough data
8.8
31
Not enough data
8.5
31
Not enough data
9.0
29
Not enough data
8.6
29
Not enough data
8.8
31
Security
Not enough data
8.7
30
Not enough data
8.9
33
Agentic AI - Mobile Device Management (MDM)
Not enough data
9.3
7
Not enough data
9.0
7
Not enough data
9.5
7
Not enough data
9.0
7
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
8.6
7
Analysis
Not enough data
8.9
18
Platform
Not enough data
9.3
20
Not enough data
9.0
17
Not enough data
9.1
17
Not enough data
8.8
17
Not enough data
9.5
17
Security
Not enough data
9.2
17
Not enough data
9.4
16
Not enough data
9.2
15
Not enough data
9.7
15
Not enough data
9.1
15
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.8
1395
Not enough data
8.7
1307
Not enough data
8.6
1302
Not enough data
8.6
1282
Not enough data
8.7
1320
Not enough data
8.7
1394
Not enough data
8.9
1460
Platform
Not enough data
8.9
1410
Not enough data
8.7
1366
Not enough data
8.7
1332
Not enough data
9.1
1502
Security
Not enough data
8.6
1193
Not enough data
8.8
1340
Not enough data
8.7
1284
Categories
Categories
Shared Categories
Surfly and TeamViewer are categorized as Co-Browsing, Screen Sharing, Remote Support, and AWS Marketplace
Unique Categories
Surfly has no unique categories
TeamViewer is categorized as Mobile Device Management (MDM), ServiceNow Store Apps, Enterprise IT Management, SAP Store, IT Asset Management, Remote Desktop, Remote Monitoring & Management (RMM), Remote Video Support, AR Collaboration Tools, Unified Endpoint Management (UEM), Network Monitoring, and Endpoint Management
Reviews
Reviewers' Company Size
Surfly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
18.9%
Information Technology and Services
13.3%
Insurance
11.1%
Computer Software
7.8%
Apparel & Fashion
3.3%
Other
45.6%
Information Technology and Services
16.3%
Computer Software
10.6%
Marketing and Advertising
4.1%
Telecommunications
3.2%
Consumer Services
3.0%
Other
62.9%
Discussions
What is Surfly used for?
1 Comment
Official Response from Surfly
Surfly is used for a variety of purposes, primarily focused on enhancing online interactions and collaboration. It is a web-based platform that provides...Read more
Surfly has no more discussions with answers
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Somewhat expensive licenses?
4 Comments
G2
You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used...Read more
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