---
title: Surfly Reviews
meta_title: 'Surfly Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 100 reviews by the users' company size, role or industry
  to find out how Surfly works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 100
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# Surfly Reviews
**Vendor:** Surfly  
**Category:** [Co-Browsing Software](https://www.g2.com/categories/co-browsing)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 100
## About Surfly
Surfly provides co-browsing and collaboration technology that lets you upgrade any conversation, from any channel, seamlessly, and support customers as if you are sitting side-by-side. Your customer simply clicks a link, or button, and their co-browsing session instantly begins in their browser window, and you see what they see.  With Surfly there is no software to download and no code to add to your website. Surfly’s technology provides a smooth and fast experience, with no loss of quality, even when co-browsing websites with audio and video.  Surfly can also be easily customised to fit any customer experience flow. You can launch co-browsing sessions directly from your website and even customize the flow in such a way that it perfectly matches your website’s look and feel. With our fully documented API, you can quickly integrate Surfly into other chat solutions, CRM systems, and call center platforms. Surfly’s key features include:  - Document sharing  - Video chat  - Control switching  - Field masking  - Action logs - Behaviour control  - Customisable UI - Security and privacy compliance - Single sign on 





## Surfly Discussions
  - [What is Surfly used for?](https://www.g2.com/discussions/what-is-surfly-used-for) - 1 comment, 1 upvote

- [View Surfly pricing details and edition comparison](https://www.g2.com/products/surfly/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-07-24+21%3A13%3A20+-0500&secure%5Bsession_id%5D=6b454b0a-e89a-4e33-b432-5133d7ba66a2&secure%5Btoken%5D=86e572b4eb6a2b7abe1f53fe84247a1c8ad94755d7d4169a6e3b3be94c8a66ee&format=llm_user)

## Surfly Features
**Communication**
- Instant Messaging

**Presenter Tools**
- Live Preview
- Remote Control
- Switch Presenter

**Administration**
- Screen Sharing
- File Sharing
- Session Recording
- Multi - Session Handling
- Multi-Monitor Support

**Administration**
- Access Control
- Web Page Navigation
- Real Time Assistance

**Agentic AI - AWS Marketplace**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration

**Content Management**
- File Sharing
- Document Collaboration

**Conferencing Options**
- Group Live Chat
- Audio Conferencing
- Video Conferencing

**Security**
- Data Security
- Data Masking

**Productivity Tools**
- Search
- Mobile
- Multi-Language Support

**Application Tools**
- Password Protection
- Recording
- In-Browser Application

**Communication **
- Text Chat
- VoIP
- Video Conference Call
- Screen Annotations

**Administration**
- User, Role, and Access Management
- Performance and Reliability

**Security**
- Data Encryption
- Compliance

**Agentic AI - Screen Sharing**
- Decision Making

**Device Support**
- Mobile Device Access
- Multi-Platform Support
- Cross-Platform

**Performance**
- Reporting

## Top Surfly Alternatives
  - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (3,956 reviews)
  - [Upscope](https://www.g2.com/products/upscope/reviews) - 4.7/5.0 (115 reviews)
  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - 4.5/5.0 (53,542 reviews)