# SupportZebra Reviews
**Vendor:** SupportZebra  
**Category:** [Contact Center Outsourcing Service Providers](https://www.g2.com/categories/contact-center-outsourcing-services)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About SupportZebra
Since its founding in 2010, SupportZebra has evolved into an outsourced service provider for retail, SaaS, and e-commerce. SupportZebra's main office is in Houston, Texas, with two offices in Cagayan De Oro, Philippines, one in Cebu City, and another opening in Guadalajara, Mexico. We cater to fast-growing companies who need help in expanding their support team.




## SupportZebra Reviews
  ### 1. Business Managing got easy with outsourcing

**Rating:** 5.0/5.0 stars

**Reviewed by:** sushil m. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 29, 2023

**What do you like best about SupportZebra?**

Cost of the project is minimized and the risk of uncertainty is controlled

**What do you dislike about SupportZebra?**

It can take control of some parts of your business.

**Recommendations to others considering SupportZebra:**

Yes, If you are sure that you can give some access of your business and think other can manage better then one should think of it once

**What problems is SupportZebra solving and how is that benefiting you?**

The business can make its tasks easier and focus more on productivity if they outsource some part of it where they do not have expertise. Basically, it can be anything such as IT-related services managing social media platforms. So at our organization, we have outsourced IT-related services like calling to customers and engaging with clients directly for customer support so that we can focus more on building the projects.



- [View SupportZebra pricing details and edition comparison](https://www.g2.com/products/supportzebra/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-07+20%3A02%3A40+-0500&secure%5Bsession_id%5D=67ce477e-092d-4704-beb8-3f1a86b7db0e&secure%5Btoken%5D=af34ccda992a2b49a0965e264b2c0edaf3945647fd2be2b8911ad3a872415fcb&format=llm_user)

## SupportZebra Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

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