1. [Home](https://www.g2.com/) 2. ... 3. [Contact Center Outsourcing Service Providers](https://www.g2.com/categories/contact-center-outsourcing-services) 4. [SupportYourApp Discussions](https://www.g2.com/products/supportyourapp/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_97b899f158df41fcd3674c8ed3591772/supportyourapp.png "Product Avatar Image") ](/products/supportyourapp/reviews) [ SupportYourApp ](/products/supportyourapp/reviews) (18)4.8/5 SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010. We provide omnichannel inbound customer and technical support, tailored to diverse business needs — whether that’s low-volume 24/7 coverage or consistent 9–5 support across all seven days. With flexible hybrid scheduling options and data-compliant solutions, SupportYourApp delivers a smart alternative to traditional providers. Our AI-powered agentic solutions help automate routine tasks, handle common customer requests, and support agents in managing interactions more efficiently. This enables our clients to reduce operational costs, boost CSAT, and focus on growing their business while we manage their support. We have experience providing customer care outsourcing services to 300+ clients in more than 30 countries across SaaS, healthcare, fintech, eCommerce, gaming, retail, and other industries. Companies like MacPaw, Whitebit, Softorino, and Happeo choose to work with us. Why Companies Outsource Their Customer Support to Us: - Over 16 years of experience - Over 1300 professionals on a team - Over 120 operational languages - PCI/DSS Certified Level L1 and Level L2 Service Provider - ISO/IEC 27001 certification - GDPR-, CCPA-, and HIPAA-compliance - Refined processes of onboarding, learning, and human development - Customer-focused consultants with exceptional language skills We Offer a Wide Range of Services, Including: - Customer support (Front desk, Tier 1) - Technical support services (Tier 1-3) - IT support services - Social media customer services - CX services - AI-powered support teams - System setup and Integration - Helpdesk integration & migration - Reception desk services - Back-office services (data entry, content moderation & enrichment) - KYC and ID verification - Data annotation Our AI Solutions: SupportYourApp's Support Intelligence Hub combines agentic AI and human expertise in one stack: SupportBrain assists agents, SupportResponse resolves routine chat and email tickets independently, SupportVoice handles calls in multiple languages, and SupportCRM unifies data and compliance across channels. Whether it’s live chat, or email, or call center outsourcing, we don’t believe in one-size-fits-all solutions. Instead, we take a personalized approach, recognizing that every client has unique business needs. Our team creates a tailored plan designed to address those needs and support our clients in reaching their goals. We support. You grow. AI scales it all. Show More * * * ### 88.0 Nps Score Already have SupportYourApp? ### All SupportYourApp Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 3 years ago More Options - [ # What is SupportYourApp used for? ](/discussions/what-is-supportyourapp-used-for) What is SupportYourApp used for? [ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+SupportYourApp+questions+and+get+answers+from+expert+users+in+our+SupportYourApp+Discussions+section.&title=SupportYourApp+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsupportyourapp%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=SupportYourApp+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsupportyourapp%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsupportyourapp%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=SupportYourApp+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsupportyourapp%2Fdiscuss%0aAsk+SupportYourApp+questions+and+get+answers+from+expert+users+in+our+SupportYourApp+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=SupportYourApp+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsupportyourapp%2Fdiscuss%0aAsk+SupportYourApp+questions+and+get+answers+from+expert+users+in+our+SupportYourApp+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts Start A Discussion * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/85ed9f04dd888339700e46fee9600ef4/supportyourapp.svg "Product Avatar Image") ### Have you used SupportYourApp before? Answer a few questions to help the SupportYourApp community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsupportyourapp%2Fdiscuss%3Fsmall_ask%3Dsupportyourapp) No