Sumo Logic Features

Diagnose and resolve incidents without the need for human interaction.

Guide users through the resolution process and give specific instructions to remedy individual occurrences.

Cuts off network connection or temporarily inactivate applications until incidents are remedied.

Gathers information related to threats in order to gain further information on remedies.

Analyzes incidents, correlates related events, and determines the scope and impact of attacks.

Clearly notifies users with relevant information and anomalies in a timely manner.

Sets a standard performance baseline by which to compare log activity.

Allows platform to scale to size of desired environment and configured with high availability and disaster recovery capabilities.

Review data from past periods to reveal recurring tendencies and predict future performance

Graphical representation of data

Information on each incident is stored in databases for user reference and analytics.

Produces reports detailing trends and vulnerabilities related to their network and infrastructure.

Gives alerts when incidents arise. Some responses may be automated, but users will still be informed.

Ability to track incidents, tasks, evidence, and investigation progress within a structured case.

Administrators can organize workflows to guide remedies to specific situations incident types.

Integrates with a variety of IT systems.

Automatically alerts necessary parties via email, text, or call when issues are identified.

Generate sreports and dashboards highlighting trends and key metrics around issues and issue resolution.

Documents the actions from endpoints within a network. Alerts users of incidents and abnormal activities and documents the access point.

Keeps records of each network asset and its activity. Discovers new assets accessing the network.

Provides security information and stores the data in a secure repository for reference.

Tracks and makes accessible data on the health of servers and other network components.

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Validating the integrity of an operating system, application, and files by monitoring for probable changes, tempering, or fraud.

Active monitoring of systems, applications, or networks

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track status, assign actions, and control access to systems for devices within the organization

Track and manage adherence to policies for any service, product, process, or supplier

Manage and track all disruptions and incidents

Detect (and block) vulnerabilities and threats in your applications based on vulnerability information

Create, manage, and track policies and procedures within an organization

A chronological record of actions or occurrences within a network, software, or process

Alerts users of incidents and allows users to intervene manually or triggers an automated response.

Reduces time spent remedying issues manually. Resolves common network security incidents quickly.

Documents cases of abnormal activity and compromised systems.

Active reporting of data and metrics

Stores information related to common threats and how to resolve them once incidents occur.

Analyzes your existing network and IT infrastructure to outline access points that can be easily compromised.

Track and analyse user behavior within a system or network

Allows users to search databases and incident logs to gain insights on vulnerabilities and incidents.

Receive data and information in real time

Tracks infrastructure resource needs and alerts administrators or automatically scales usage to minimize waste.

Monitors performance and statistics related to memory, caches and connections.

Detects anomalies in functionality, user accessibility, traffic flows, and tampering.

Constantly monitors system to detect anomalies in real time.

Enables monitoring of security and compliance standards across cloud infrastructure.

Monitor or audit historical and current transactions to analyze customer account activities

Use AI to generate content in the form of text, images, videos, etc.

Analyze the performance of containers

Optimizes resource allocation.

Consistently monitors processes for applications and IT infrastructure to detect anomalies in real-time.

Sets up standard performance baseline to compare live container activities.

Traces connections between different containerized environments and detects anomalies in functionality, user accessibility, traffic flows, and tampering.

Actively monitor status of work stations either on-premise or remote.

Allows users to track and control cloud spend across cloud services and providers.

Efficiently scales resource usage to optimize spend whith increased or decreased resource usage requirements.

Automatically scales resources based on demand and optimizes for performance and cost.

Streamline the flow of work processes by establishing triggers and alerts that notify and route information to the appropriate people when their action is required within the compensation process.

Integrates additional security tools to automate security and incident response processes.

Allows users to track and control activity across cloud services and providers.

Creates reports outlining resource, underutilization, cost trends, and/or functional overlap.

Presents information and analytics in a digestible, intuitive, and visually appealing way.

Ability to project spend based on contracts, usage trends, and predicted growth.

Allows user to track log trends.

Identify and predict anomalies in real-time with outlier detection and uncover root-causes

Analyze both metric and event data on the same platform regardless of source or structure

Search your logs for troubleshooting and open-ended exploration of your data

Create alerts based on search patterns, thresholds for specific log metrics, or other conditions

See your data, in real time, streaming into the system from multiple data sources

Receive data and information in real time

Allows users to search logs for troubleshooting and open-ended exploration of data.

Creates reports outlining resource, underutilization, cost trends, and/or functional overlap.

Presents information and analytics in a digestible, intuitive, and visually appealing way.

Allows users to track log trends.

Utilizes artificial intelligence to analyze big data.

Utilizes machine learning to analyze big data.

Monitors logs and activities from a wide range of IT systems.

Gather metrics to assess the performance of IT infrastructure and network in real-time

Monitoring and measurement of relevant metrics to assess the performance of IT resources

Analyze the performance of Databases

Provides dynamic end-to-end maps of every single transaction.

Automatically adjusts resources base on application usage.

Monitors cloud microservices, containers, kubernetes, and other cloud native software.

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Directly identifies, or increases identification speed for, root causes for IT system issues.

Proactively identifies trends on IT systems that could lead to failures or errors.

Provides paths, suggestions, or other general assistance towards issue resolution.

Directly identifies, or increases identification speed for, root causes for container issues.

Provides paths, suggestions, or other general assistance towards issue resolution.

Proactively identifies trends on container systems that could lead to failures or errors.

Presents information and analytics in a digestible, intuitive, and visually appealing way.

Clearly notifies users with relevant information and anomalies in a timely manner.

Creates reports outlining log activity and relevant metrics.

Automatically allocates resources to address log anomalies.

Sets a standard performance baseline by which to compare log activity.

Constantly monitors logs to detect anomalies in real time.

Visually displays connected applications and integrated data. Allows customization and management of workflow structures.

Streamline the flow of work processes by establishing triggers and alerts that notify and route information to the appropriate people when their action is required within the compensation process.

Reduces time spent remedying issues manually. Resolves common network security incidents quickly.

Constantly monitors logs to detect anomalies in real time.

Diagnoses and resolves incidents without the need for human interaction.

Efficiently scales resource usage to optimize spend whith increased or decreased resource usage requirements.

Integrates additional security tools to automate security and incident response processes.

Collects information from multiple sources to cross reference and build contextual to correlate intelligence.

Stores information related to common threats and how to resolve them once incidents occur.

Offer pre-built and custom reporting and dashboards for quick insights into system states.

Tracks infrastructure resource needs and alerts administrators or automatically scales usage to minimize waste.

Monitors performance and statistics related to memory, caches and connections.

Detects anomalies in functionality, user accessibility, traffic flows, and tampering.

Actively monitors status of work stations either on-premise or remote.

Monitors data quality and send alerts based on violations or misuse.

Identifies potential network security risks, vulnerabilities, and compliance impacts.

Creates reports outlining log activity and relevant metrics.

Automatically collect logs from all your services, applications, and platforms

Automate the indexing of machine data that's critical to your operations

See log data in context with automated tagging and correlation

Mix and match data from apps, hosts, containers, services, networks, and more

Visualize log data on dashboards

Drill down and explore data to discover new insights

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alter the layout and content of dashboards

Provides personalized responses to interlocator based on segmentation or past responses.

Has tools (e.g. dashboards and reports) to better understand conversations Intelligent Virtual Assistants have had.

Can have a natural, human-like conversation with an interlocator.

Manage and support multiple languages

Allows business to edit conversations to meet the unique needs of one's business.

Gives users the ability to update systems, like CRM, based on conversations.

Allows users to maintain and observe the accuracy and viability of Intelligent Virtual Assistants.

Editing tool that allows users to drag and drop images, icons, widgets, or other components

Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority.

Captures and analyzes each transaction by users of a website or application in real time.

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Alerts over email, text, phone call, or more to multiple parties.

Provides information related to unnecessary spending and unused resources.

Gives alerts when incidents arise.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Use AI to generate content in the form of text, images, videos, etc.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Use AI to generate content in the form of text, images, videos, etc.

Allows users to automate responses to customer inquiries across various channels.

Allows users to automate responses to customer inquiries across various channels.

Allows users to automate the process of generating and qualifying sales leads.

Allows users to automate the handling, processing, and management of documents.

Provides users the ability to automate the collection and analysis of feedback from customers, employees, or other stakeholders.

Process and analyze human language in text or audio form

Generative AI can generate synthetic data and simulate scenarios for training and testing purposes.

Allows the AI agent to learn from interactions and adapt its responses accordingly.

Allows the AI agent to learn from interactions and adapt its responses accordingly.

Provides the AI agent the ability to execute tasks without requiring constant user input.

Allows the AI agent to identify and resolve issues without user intervention.

Ingests and processes multiple telemetry types, such as logs, metrics, and traces.

Supports ingestion and standardization of observability data via OpenTelemetry protocol.

Displays relationships between services to visualize system dependencies.

Provides a consolidated view of system-wide telemetry in a single dashboard.

Allows users to explore and visualize distributed traces and span relationships.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Correlates logs, metrics, and traces to surface performance patterns and root causes.

Identifies likely causes of issues using system insights and correlation logic.

Automatically alerts users to anomalies or critical events using contextual data.

Provides observability into containerized workloads and Kubernetes clusters.

Enables observability across public cloud, private cloud, and on-prem environments.

Active monitoring of systems, applications, or networks

Tracks and makes accessible data on the health of servers and other network components.

Analyze the performance of containers

Track and report on everything that happens within the system or network

Forecasts future system issues based on historical performance trends.

Use AI to generate content in the form of text, images, videos, etc.

Uses machine learning to detect unusual behavior across telemetry data.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Set up connections to third-party platforms to improve business processes

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Set up connections to third-party platforms to improve business processes

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Utilizes machine learning to automatically detect and alert on unusual patterns in infrastructure metrics.

Provides AI-generated insights and actionable recommendations to optimize resource performance and cost.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Software program that continuously adjusts its behavior based on observed data

Set up connections to third-party platforms to improve business processes

Identify and analyse the reasons behind accidents

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Identify and respond to security threats to developed applications

View and track pertinent metrics to find patterns and gain insights from data

Collect, process and structure data from multiple sources for further analysis

Manage and track all disruptions and incidents

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Conduct tracking and assessment of application and device behavior without breaks or interruptions

View and track pertinent metrics to find patterns and gain insights from data

Analyze and gain insights into data in real-time

Record and follow the progress of every issue

Automatically identify unusual behavior

Interact with data visualization elements, such as charts and graphs, to drill down into data

Graphical representation of data

Observe and track the demand, usage, progress or quality of a system, product, or user

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Use AI to generate content in the form of text, images, videos, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Search and filter data across systems to locate required information by entering keywords or certain criteria

Import and export data to and from software applications

Grouping log entries based on similar attributes.

A record of all activities within the system, including user access, changes made, etc.

Filtering incoming messages/alerts and detecting patterns to spot anomalies.

Tools for the systematic analysis of various types of data or statistics

Track and document all activities across devices, networks, and other systems

Collects and aggregates data from various systems within the IT environment

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Analyzing computer-generated records called logs to identify the root cause of errors, bugs, security threats, or other risks

A chronological record of actions or occurrences within a network, software, or process

Analyze survey results via statistical testing or crosstabs directly within the software

Compliant with HIPAA, which sets standards for sensitive patient data protection

Predict future data based on historical data sets

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Securely stores data to prevent data loss or breaches

Creation and customization of dashboards

Active monitoring of systems, applications, or networks

System alerts about the need to escalate an issue or request

Identify and orchestrate execution of actions needed to restore systems to optimal conditions

Track and report regulatory data to either internal management or external stakeholders

Allow users to access multiple services after entering their login credentials once

Arrange tasks based on the level of priority or urgency

Track the availability time for a designated network or website over a given period of time

Automatically renames, resizes/compresses, archives or deletes old or oversized log files

Notifications that are delivered to users as soon as an event occurs

Track and manage adherence to policies for any service, product, process, or supplier

Log files automatically created for all activities performed by servers, such as a history of web page requests

Manage and track all disruptions and incidents

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Splits and groups log data automatically or according to user-defined rules

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Application programming interface that allows for integration with other systems/databases

Access client's system information, including hardware and software configuration, to perform diagnostics

Alter the layout and content of reports

Active reporting of data and metrics

Create, manage, and track policies and procedures within an organization

Identify and respond to unexpected problems or failures (ie. "negative events")

Discover patch statuses and vulnerabilities

Detect (and block) vulnerabilities and threats in your applications based on vulnerability information

Process of distributing a set of tasks over a set of resources, with the aim of making their overall processing more efficient

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Receive data and information in real time

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Analyze and gain insights into data in real-time

Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm

Information to prevent, understand and identify cyber threats

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Track and manage adherence to policies for any service, product, process, or supplier

Create, design and manage workflows for repetitive tasks

Identify component attributes like servers, hardware, software, and manage relationships across all services

Record and follow the progress of every issue

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Collects and aggregates data from various systems within the IT environment

Take actions to troubleshoot issues for networks, devices, etc.

Manage and track all disruptions and incidents

Identify and analyse the reasons behind accidents

Arrange tasks based on the level of priority or urgency

Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Compliant with HIPAA, which sets standards for sensitive patient data protection

Application programming interface that allows for integration with other systems/databases

Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm

Protect users working remotely and provide secure environments for personal devices to access company programs

Schedule predetermined or ad hoc maintenance services and labor requests

Set up connections to third-party platforms to improve business processes

Systematic evaluation of the security of a company's overall security system and situation

Identify and respond to security threats to developed applications

Convert data into a code for security

Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources

Active reporting of data and metrics

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

View and track pertinent metrics to find patterns and gain insights from data

Verify the identity of users/devices to enable secure access

Prevents, detects and removes malware

Securely stores data to prevent data loss or breaches

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Extend virtual private network over public networks to enable protected information exchange

A record of all activities within the system, including user access, changes made, etc.

Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox

Define levels of authorization for access to specific files or systems

Graphical representation of data

System alerts about the need to escalate an issue or request

Protect sensitive data for digital privacy

Notifications that are delivered to users as soon as an event occurs

A record of all activities within the system, including user access, changes made, etc.

Identify and respond to security threats to developed applications

Analyze potential risks across the organization

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Import and export data to and from software applications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Arrange tasks based on the level of priority or urgency

Systematic evaluation of the security of a company's overall security system and situation

Search and filter data across systems to locate required information by entering keywords or certain criteria

Track and report regulatory data to either internal management or external stakeholders

Use AI to generate content in the form of text, images, videos, etc.

Application programming interface that allows for integration with other systems/databases

Set up connections to third-party platforms to improve business processes

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Graphical representation of data

Multiple agents work together, share tasks, and coordinate to achieve common goals.

Collection of processes, policies, and standards to manage the storage & usability of enterprise data

Process of carefully designing and constructing prompts or input instructions to achieve desired behaviors or outputs from AI models

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Build applications without the use of code

Track revisions and updates made to files and navigate between different versions

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Model the varying behavior of a system over time through diagrams

Application programming interface that allows for integration with other systems/databases

Store and save retrievable data

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage a growing amount of work to meet increased demand without compromising performance

Manage budgets, track and optimize spending and align capacity to workload demand

Plan availability and assign specific time slots for tasks and resources

Interact with agents using conversational language

Define levels of authorization for access to specific files or systems

Ability to interact with various large language models, such as GPT-4, Claude 3, Gemini, Llama 3, and more

Identify which applications need to exchange data and enable these data connections

Flexible architecture allowing tailored configurations

Pre-defined templates within a library for common cases such as contracts, websites, emails, and more

Tools for the systematic analysis of various types of data or statistics

Helps understand a user's intentions/actions

Interprets what a user is doing based on context and helps guide them through the process.

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Bots that work alongside humans on tasks that cannot be fully automated

Assemble applications and processes by dragging over and arranging pre-built components

Used as a promotional or demonstration tool in sales and marketing presentations

Use AI to generate content in the form of text, images, videos, etc.

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Set up connections to third-party platforms to improve business processes

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Artificial neural networks using multiple layers of processing are used to extract progressively higher level features from data.

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Track and manage adherence to policies for any service, product, process, or supplier

Automatic reply functionality for incoming messages

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Transfer queries and organize messages between agents

Adjust communications based on previous interactions or personal preferences

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Program systems that assist users with their daily administrative responsibilities

AI-based platform which conducts a conversation via auditory or textual methods

Train your system to interpret and transcribe voice messages

View and track pertinent metrics to find patterns and gain insights from data

Create, manage and track all task activities and progression

Initiate interactions with customers by proactively starting conversations or providing informational content

Software program that continuously adjusts its behavior based on observed data

Configure existing workflows to meet your organization's needs

Automate processes from start to finish without human assistance

Recording, transcription, and analysis of sales calls for the purpose of training and generating insights

Streamlining repetitive tasks and activities through automated and predefined workflows

Managing and resolving errors that occur during program execution to maintain stability

Receive data and information in real time

Receive and/or send email notifications for urgent updates, requests, or other information

Detect areas where test errors occur

Application programming interface that allows for integration with other systems/databases

Track the availability time for a designated network or website over a given period of time

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Creation and customization of dashboards

Import and export data to and from software applications

Define network parameters and threshold settings to monitor network health and take necessary precautions

Record and follow the progress of every issue

Assemble applications and processes by dragging over and arranging pre-built components

View and track pertinent metrics to find patterns and gain insights from data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Arrange tasks based on the level of priority or urgency

Provides a channel for team members to share media files, communicate, and work together

Active reporting of data and metrics

Track, manage and store the applications of potential future members, customers or candidates

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Manage and track all disruptions and incidents

Define levels of authorization for access to specific files or systems

Track the status over time for a request, process, asset, or transaction

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Alter the layout and content of reports

Access client's system information, including hardware and software configuration, to perform diagnostics

Allow users to access multiple services after entering their login credentials once

Create, design and manage workflows for repetitive tasks

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Track and document all activities across devices, networks, and other systems

A chronological record of actions or occurrences within a network, software, or process

Use AI to generate content in the form of text, images, videos, etc.

Provides a channel for team members to share media files, communicate, and work together

Manage and track all disruptions and incidents

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

View and track pertinent metrics to find patterns and gain insights from data

Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm

Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity

Notifying as a warning or reminder of a potential or imminent hazard

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Set up connections to third-party platforms to improve business processes