Summit Managed Infrastructure Reviews & Product Details

From bare-metal to fully managed private cloud, Summit covers every layer of your infrastructure stack so you can focus on building instead of babysitting servers. Our 22 global data center facilities feature next-gen technologies, redundancies, and 24/7 on-site support to keep your systems operational. All of our locations are SOC 2, PCI-DSS, HIPAA, and NIST compliant with 100% uptime SLAs on network and power.

Seller

Summit Hosting

Discussions

Summit Managed Infrastructure Community

Languages Supported

English

Overview by

Jamie Pechak

Used by Basecamp and 8 others

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Vinit B.

Enterprise (> 1000 emp.)

8/30/2023

"Top Notch Data Center and Supporting teams"

5/5

What do you like best about Summit Managed Infrastructure?

I have been a colocation data center customer for over 14 years and they run a class act. Not only are they operating in some of the best data centers their staff are so helpful and friendly. Review collected by and hosted on G2.com.

What do you dislike about Summit Managed Infrastructure?

Nothing at all I would not complain about a single thing. As stated earlier they are always available to assist and it's been an amazing relationship over the past 14+ years. Review collected by and hosted on G2.com.

Response from Jamie Pechak of Summit Managed Infrastructure

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Vinit, thank you for this! A relationship that runs this long says more than any one project does. :) Glad the data centers have delivered the redundancy and resiliency your infrastructure needs, and that the team has been easy to work with along the way. Thanks for taking the time to write this!

FL

fady l.

Small-Business (50 or fewer emp.)

6/15/2023

"a Fully service providing"

5/5

What do you like best about Summit Managed Infrastructure?

As a network engineer, I am greatly admired Deft as it not only provides you the premises or cloud. It as well gives you a service for the entire topology and connectivity ( from the end user passing with the ISP toward the data center ) Review collected by and hosted on G2.com.

What do you dislike about Summit Managed Infrastructure?

I didn't face any point regarding the service I considered a dislike. My only complaint is that Daft needs to be widened and located worldwide, which will help more international companies come and contract with Daft. Review collected by and hosted on G2.com.

Response from Jamie Pechak of Summit Managed Infrastructure

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Fady, thank you! Good to hear the connectivity and topology side has worked well. Re: being located worldwide, we've operated internationally since the early 2000s so the reach you're describing already exists. If the regions you need weren't clear when you were evaluating, then that's totally on us to communicate better. Happy to have your account rep map out which of our locations line up with where your users are if you'd like. Either way, thank you again for writing this up!

UI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

8/28/2023

"A wonderful co-lo experience"

4.5/5

What do you like best about Summit Managed Infrastructure?

Access to the racks was quick and easy (if you don't mind a bit of a walk). The datacenter was layed out logically with easy access to heavy-duty lifts and carts. Review collected by and hosted on G2.com.

What do you dislike about Summit Managed Infrastructure?

There were only a couple of crashcarts available for the entire data suite, so it was occasionally difficult to get one. Also, there was really no good place to connect a laptop when working, so the (limited) crashcarts had to do double-duty. Parking at the data center was a significant problem. Review collected by and hosted on G2.com.

Response from Jamie Pechak of Summit Managed Infrastructure

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Thank you for the review! Glad the layout and lifts made onsite work straightforward/the DR site did what you needed for your own customers. :) Re: crash carts and a spot to plug in your laptop, understood. We have free private office space for you to use if you'd like. Just flag down a member of our team and they'll be happy to escort you there next time. As far as parking, that one is surprising! All of our facilities offer free onsite parking, so if you ran into trouble we'd love to know what happened to avoid it for next time. Happy to dig into it for you if you'd like. Appreciate you taking the time! 🙏

VT

vivaan T.

Senior Data Scientist

Enterprise (> 1000 emp.)

3/20/2023

"Managed IaaS - Reviewing"

4.5/5

What do you like best about Summit Managed Infrastructure?

I used it on my first project for Performance Tracking, backups and simplifying infrastructure security management. It is also easy for those customers who don't have the expertise to manage it themselves. Some famous and leading examples of Managed IaaS providers include Amazon Web Services (AWS) Managed Services, Microsoft Azure Managed Services, and Google Cloud Platform (GCP) Managed Services. Review collected by and hosted on G2.com.

What do you dislike about Summit Managed Infrastructure?

Nothing I get any dislike for its services. Those who don't have expertise in abstraction can use it blindly. I used it, and it is safe secure, and fastest. Review collected by and hosted on G2.com.

What problems is Summit Managed Infrastructure solving and how is that benefiting you?

It provides advanced security features such as intrusion detection and firewall management. We choose it because it reduces the risk of downtime and potential business impact quality of support. It is also easy to handle and meets all customer requirements, increasing the priority and revenues in clients' minds. Review collected by and hosted on G2.com.

Response from Jamie Pechak of Summit Managed Infrastructure

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Vivaan, thank you for the review! Glad our managed infrastructure made your first performance-tracking project easier. Appreciate you writing this up!

IM

Verified User in Manufacturing

Enterprise (> 1000 emp.)

9/1/2023

"Deft for Backup & Recovery"

4/5

What do you like best about Summit Managed Infrastructure?

Deft Backup & Recovery is a robust offering that is highly configurable and has an outstanding user interface. Provides easy to use and powerful functionality. Review collected by and hosted on G2.com.

What do you dislike about Summit Managed Infrastructure?

Deft Backup & Recovery could benefit from additional educational and training materials. However, based on user interface, this is not a deal-breaker. Review collected by and hosted on G2.com.

Response from Jamie Pechak of Summit Managed Infrastructure

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Thank you for the review! Good to hear the interface and configurability have held up, particularly on the unmanaged side where you're leaning on the UI more. Re: educational and training materials, 100% fair. Documentation is an area we want to keep building on. Appreciate you taking the time to write this!

SA

Syed A.

Mid-Market (51-1000 emp.)

6/8/2023

"Deft Data Center Review"

5/5

What do you like best about Summit Managed Infrastructure?

Amazing High Speed Backbone Network

Low Latency

Cloud Products

Network Security

Great Rack Space

Scalable DC Review collected by and hosted on G2.com.

What do you dislike about Summit Managed Infrastructure?

Physical Location and in person connectivity Review collected by and hosted on G2.com.

Response from Jamie Pechak of Summit Managed Infrastructure

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Syed, thank you for the review! Glad the network side has delivered and that cloud storage, hosting, and NAS are pulling their weight for you as well. Re: physical location and onsite access, if getting to the facility is a friction point for you, we do offer 24/7 remote hands services at all of our global data center locations. Feel free to ask your account rep if you'd like to test that out. Thank you again for reviewing us!