Submit.com Reviews & Product Details

Submit.com provides a streamlined, user-friendly online system for parking permits to be assessed and issued as efficiently as possible. It offers a platform where different categories of parking permits can be issued to members of the public. As roughly 70% of applicants apply for these permits via Submit.com, it supports us in delivering a high-quality service as part of our day-to-day tasks and duties.

One feature I particularly value is the option to archive applications that have been assessed, deemed successful, and issued to the permit holder. This makes it easier to distinguish between applications that have been successful and issued, and those that may require further investigation or additional checks. It also helps us archive and store records for the appropriate length of time in line with current GDPR guidelines. Review collected by and hosted on G2.com.

While Submit.com offers a range of high-quality features that support day-to-day parking permit tasks, one issue in particular can reduce the efficiency of delivering this service: allowing applicants to create multiple draft applications. When applicants are able to do this, it can cause confusion for both employees and applicants, especially when additional documentation is requested. In those situations, documents may end up being uploaded to the wrong main application, particularly if several draft applications are active at the same time. Review collected by and hosted on G2.com.

Submit.com has completely streamlined our application and review process. The form builder and drag-and-drop features make setting up complex application forms incredibly fast. What I like best is how automated the reviewer assignment process is, it saves our team hours of manual sorting every week. The user interface is clean and intuitive for both applicants and our internal evaluation team, which significantly reduced the number of support emails we receive during submission cycles. Review collected by and hosted on G2.com.

Because the platform offers so many customization options and features, there is a slight learning curve during the initial workspace setup. It takes a bit of time to explore and configure all the advanced logic rules and reviewer workflows, though their customer support team was very helpful during onboarding. Review collected by and hosted on G2.com.

I like how Submit.com makes the submission process more organized and straightforward. I can collect information through online forms, keep submissions in one place, review and organize them, and check their status without managing everything manually. The form builder helps me collect information in a structured way, and tracking submissions saves time and keeps the process simple. Getting started and creating my first form was fairly easy, and the basic features were straightforward to understand. Review collected by and hosted on G2.com.

I find the interface could be a bit more intuitive, especially for someone using it for the first time. Some setup and customization options take a little time to understand, and I’d like the main features to be easier to find, with a cleaner layout and clearer labels. I’d also like more flexibility in customizing forms and reports, including more drag-and-drop options, flexible filters, and customizable dashboards. A simple step-by-step guide would make it easier for new users to get started. Review collected by and hosted on G2.com.

Since I manage multiple grant programs, I use Submit.com daily and it has been a total lifesaver. Despite packing an impressive number of features, the ease of implementation was surprisingly smooth. The platform is highly intuitive to use, integrates beautifully with our existing tools, and their customer support is incredibly responsive whenever I need a hand.

The permissions and workflows are fantastic. Applicants see only their own status, reviewers access just their assigned submissions, and I maintain full control from the initial application to the final decision.

Best of all, automation handles the manual busywork. It automatically filters out incomplete applications, reminds reviewers so I do not have to chase them, and provides real-time dashboards for instant visibility. Plus, going fully paperless has eliminated our printing costs, cleared out the office clutter, and supported our sustainability goals. Review collected by and hosted on G2.com.

It would be nice to have a few more pre-built report templates to save me some extra clicks, but honestly, it is a very minor issue. Review collected by and hosted on G2.com.

I manage multiple grant programs and Submit.com has made my life so much easier. The granular permissions work perfectly — applicants see only their own status, reviewers access just their assigned submissions, and I maintain full control. The multi-phase workflows guide everything smoothly from application intake through review and final decisions. Automation handles the busywork I used to do manually: eligibility rules automatically filter out incomplete submissions, notifications remind reviewers without me chasing them, and real-time dashboards give me instant visibility across all programs. Plus, going fully paperless has eliminated our printing costs and supports our sustainability commitments — no more stacks of paper applications cluttering the office. Review collected by and hosted on G2.com.

A couple more pre-built report templates would save a few extra clicks, but it’s a small thing. Review collected by and hosted on G2.com.

Firstly the product is great but mainly from our first interaction with the team at Submit.com, they really understood what we were trying to do with our grant campaign. And throughout that campaign the support from Sarah and her team was exceptional. Review collected by and hosted on G2.com.

No major downsides only I wish we could have had it sooner. Previously I would have said translating to Irish but this is now possible in the platform. Review collected by and hosted on G2.com.

Their reporting took and dashboard is very efficient in today’s market. Review collected by and hosted on G2.com.

Nothing as of now. There can be an enhancement of user interface. Review collected by and hosted on G2.com.

Before Submit.com, I was spending half my week chasing reviewers over email and manually updating spreadsheets. Now the automated notifications handle reviewer reminders, the centralized dashboard shows me every program's status at a glance, and the granular permissions mean each person only sees what's relevant to them. Setting up a new program used to take days — now it takes a few hours with the form builder and workflow configuration tools.

The compliance piece is always front of mind for us, so the fact that Submit is SOC 2 Type 1 certified and GDPR-compliant was a big factor. Review collected by and hosted on G2.com.

So far I have not came across any instance which I can report as a dislike. Review collected by and hosted on G2.com.

I appreciate its strong data protection standards, which safely handle sensitive application information. The customizability is great, allowing me to adapt forms, approvals, and scoring to match local housing policies and eligibility rules. It's made everything easier all around by replacing paper forms, spreadsheets, and fragmented systems with a single streamlined workflow. The fast processing and automation reduce manual admin tasks and improve our overall applicant experience with mobile-friendly forms. I also like that the support team is fantastic to deal with, being very responsive and ensuring a quick and easy onboarding process. Review collected by and hosted on G2.com.

Nothing, very user friendly and customer support is great. Review collected by and hosted on G2.com.

What I like best: What makes Submit.com stand out is how much time it saves program managers. The automated applicant communications alone — confirmations, status updates, requests for additional information — eliminate hours of manual emailing per cycle. Add in the configurable scoring rubrics, multi-phase workflows, and the ability to assign reviewers with specific access levels, and you have a platform that handles the entire program lifecycle with minimal manual intervention. Review collected by and hosted on G2.com.

What I dislike: Multi-client billing navigation could be a bit smoother, but it's manageable day-to-day. Review collected by and hosted on G2.com.