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Stripe Payments

By Stripe

4.3 out of 5 stars

How would you rate your experience with Stripe Payments?

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Stripe Payments Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the ease of use of Stripe Payments, finding it smooth and manageable for daily transactions. (30 mentions)
Users value the easy payment process with Stripe, enhancing their overall experience and efficiency in transactions. (30 mentions)
Users appreciate the easy integrations of Stripe Payments, enjoying a seamless setup and management experience. (17 mentions)
Users value the easy integrations of Stripe Payments, praising its smooth setup and excellent customer support. (14 mentions)
Users find the easy setup process of Stripe Payments streamlined and efficient, enhancing their payment management experience. (9 mentions)
Users appreciate the user-friendly dashboard of Stripe Payments, enjoying its intuitive navigation and comprehensive features. (8 mentions)
Users praise the amazing customer support of Stripe Payments, making transactions smooth and stress-free. (7 mentions)
Users find high fees particularly burdensome, especially for small businesses needing to minimize costs on transactions. (18 mentions)
Users are frustrated with poor customer support, citing slow response times and difficulty accessing assistance for urgent issues. (8 mentions)
Users report severe payment issues with Stripe, including withheld funds, abrupt shutdowns, and difficulties in refund handling. (7 mentions)
Users find the delays in fund processing with Stripe Payments frustrating, affecting timely access to their earnings. (6 mentions)
Users find Stripe Payments to be expensive, particularly when managing blocked accounts and dispute fees. (6 mentions)
Users often experience funds holding with Stripe, leading to frustrations over frozen payouts and lack of support. (6 mentions)

Top Pros or Advantages of Stripe Payments

1. Ease of Use
Users praise the ease of use of Stripe Payments, finding it smooth and manageable for daily transactions.
See 30 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Smooth Payments"

What do you like about Stripe Payments?

I like the ease of use and interface, very smooth payment processor

AA

Aman A.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to Use, Reliable, and Built for Growth"

What do you like about Stripe Payments?

I want to easily set up monthly and yearly subscriptions for my customers, and integrate them with internal tools to handle unpaid subscriptions.

2. Easy Payments
Users value the easy payment process with Stripe, enhancing their overall experience and efficiency in transactions.
See 30 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Smooth Payments"

What do you like about Stripe Payments?

I like the ease of use and interface, very smooth payment processor

Ashish B.
AB

Ashish B.

Small-Business (50 or fewer emp.)

5.0/5

"Stripe Review : Features, Pricing and support"

What do you like about Stripe Payments?

Loved its customer support - The best I have come across to anything Easy to take payment and integration.

3. Easy Integrations
Users appreciate the easy integrations of Stripe Payments, enjoying a seamless setup and management experience.
See 17 mentions

See Related User Reviews

AA

Aman A.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to Use, Reliable, and Built for Growth"

What do you like about Stripe Payments?

I want to easily set up monthly and yearly subscriptions for my customers, and integrate them with internal tools to handle unpaid subscriptions.

VK

Victor K.

Small-Business (50 or fewer emp.)

5.0/5

"So incredible and easy way to accept payments for your SaaS apps"

What do you like about Stripe Payments?

superb docs and examples, super easy and smooth way of integration

4. Integrations
Users value the easy integrations of Stripe Payments, praising its smooth setup and excellent customer support.
See 14 mentions

See Related User Reviews

Ashish B.
AB

Ashish B.

Small-Business (50 or fewer emp.)

5.0/5

"Stripe Review : Features, Pricing and support"

What do you like about Stripe Payments?

Loved its customer support - The best I have come across to anything Easy to take payment and integration.

Holly  D.
HD

Holly D.

Small-Business (50 or fewer emp.)

4.5/5

"User friendly payment processor"

What do you like about Stripe Payments?

Stripe payments is easy for me to manage with access to reports and integrations with ThriveCart, Kit, and Calendly. Stripe is used almost daily in my

5. Easy Setup
Users find the easy setup process of Stripe Payments streamlined and efficient, enhancing their payment management experience.
See 9 mentions

See Related User Reviews

AA

Aman A.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to Use, Reliable, and Built for Growth"

What do you like about Stripe Payments?

I want to easily set up monthly and yearly subscriptions for my customers, and integrate them with internal tools to handle unpaid subscriptions.

Hannah K.
HK

Hannah K.

Small-Business (50 or fewer emp.)

4.0/5

"Easy to use"

What do you like about Stripe Payments?

easy to use, easy to set up, simple dashboard

6. Dashboard Usability
Users appreciate the user-friendly dashboard of Stripe Payments, enjoying its intuitive navigation and comprehensive features.
See 8 mentions

See Related User Reviews

Christopher D.
CD

Christopher D.

Small-Business (50 or fewer emp.)

5.0/5

"My go-to payment processor"

What do you like about Stripe Payments?

Easy to implement. Fantastic UI / UX. Integrates with a lot of other software I use.

Hannah K.
HK

Hannah K.

Small-Business (50 or fewer emp.)

4.0/5

"Easy to use"

What do you like about Stripe Payments?

easy to use, easy to set up, simple dashboard

7. Customer Support
Users praise the amazing customer support of Stripe Payments, making transactions smooth and stress-free.
See 7 mentions

See Related User Reviews

Ashish B.
AB

Ashish B.

Small-Business (50 or fewer emp.)

5.0/5

"Stripe Review : Features, Pricing and support"

What do you like about Stripe Payments?

Loved its customer support - The best I have come across to anything Easy to take payment and integration.

Kiesha K.
KK

Kiesha K.

Small-Business (50 or fewer emp.)

4.5/5

"A Go-To Payment Processor for businesses starting out"

What do you like about Stripe Payments?

Unlike other payment providers STRIPE gives my clients the option of making payments through AFFIRM or KLARNA while still allowing me to get the full

Top Cons or Disadvantages of Stripe Payments

1. High Fees
Users find high fees particularly burdensome, especially for small businesses needing to minimize costs on transactions.
See 18 mentions

See Related User Reviews

Kiesha K.
KK

Kiesha K.

Small-Business (50 or fewer emp.)

4.5/5

"A Go-To Payment Processor for businesses starting out"

What do you dislike about Stripe Payments?

For large $ amounts/payments, 3% or more is a lot for a small business owner to give up per payment collected without having to pass it on to the cust

Iti C.
IC

Iti C.

Small-Business (50 or fewer emp.)

4.5/5

"Reliable and trusted payment gateway"

What do you dislike about Stripe Payments?

Payments cut and charges can be deducted Charge back by US clients always wins, it should be checked cautiously

2. Poor Customer Support
Users are frustrated with poor customer support, citing slow response times and difficulty accessing assistance for urgent issues.
See 8 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Smooth Payments"

What do you dislike about Stripe Payments?

Stripe is a pain in the ass when trying to get a hold of support. They also are nosy af and constantly ask for business info and put your account into

Mukesh K.
MK

Mukesh K.

Small-Business (50 or fewer emp.)

4.5/5

"Stripe: Powerful Global Payments with Developer Focus, but Risky Holds and High Fees"

What do you dislike about Stripe Payments?

Abrupt account holds or terminations often occur due to strict risk algorithms. Support is slow and difficult to access for urgent business issues. Hi

3. Payment Issues
Users report severe payment issues with Stripe, including withheld funds, abrupt shutdowns, and difficulties in refund handling.
See 7 mentions

See Related User Reviews

Rory M.
RM

Rory M.

Small-Business (50 or fewer emp.)

0.0/5

"Avoid at all costs"

What do you dislike about Stripe Payments?

Go ANYWHERE else but StripeAvoid this platform at all costs. They actively aided and abetted a company who not only defrauded over 15 of my own client

Iti C.
IC

Iti C.

Small-Business (50 or fewer emp.)

4.5/5

"Reliable and trusted payment gateway"

What do you dislike about Stripe Payments?

Payments cut and charges can be deducted Charge back by US clients always wins, it should be checked cautiously

4. Delays
Users find the delays in fund processing with Stripe Payments frustrating, affecting timely access to their earnings.
See 6 mentions

See Related User Reviews

Mike W.
MW

Mike W.

Small-Business (50 or fewer emp.)

5.0/5

"Stripe is the standard in the transaction world and simplifies our SaaS platform."

What do you dislike about Stripe Payments?

Managing tax obligations across various Canadian provinces can be complex due to differing tax structures such as HST, GST, PST, and QST. To accuratel

Ekah E.
EE

Ekah E.

Small-Business (50 or fewer emp.)

5.0/5

"Stripe Payments a Must for Sole-Member LLCs"

What do you dislike about Stripe Payments?

The instant payments takes out an additional percentage and it takes 2 days to get your funds unlike 1 day with other processors.

5. Expensive
Users find Stripe Payments to be expensive, particularly when managing blocked accounts and dispute fees.
See 6 mentions

See Related User Reviews

Mike W.
MW

Mike W.

Small-Business (50 or fewer emp.)

5.0/5

"Stripe is the standard in the transaction world and simplifies our SaaS platform."

What do you dislike about Stripe Payments?

Managing tax obligations across various Canadian provinces can be complex due to differing tax structures such as HST, GST, PST, and QST. To accuratel

PB

Paul B.

Small-Business (50 or fewer emp.)

5.0/5

"Stripe Payments makes payment management effortless and clear"

What do you dislike about Stripe Payments?

The only real downside I’ve found is with dispute management. If you lose a dispute, Stripe charges an extra fee, which can get expensive over time. I

6. Funds Holding
Users often experience funds holding with Stripe, leading to frustrations over frozen payouts and lack of support.
See 6 mentions

See Related User Reviews

Rory M.
RM

Rory M.

Small-Business (50 or fewer emp.)

0.0/5

"Avoid at all costs"

What do you dislike about Stripe Payments?

Go ANYWHERE else but StripeAvoid this platform at all costs. They actively aided and abetted a company who not only defrauded over 15 of my own client

Mukesh K.
MK

Mukesh K.

Small-Business (50 or fewer emp.)

4.5/5

"Stripe: Powerful Global Payments with Developer Focus, but Risky Holds and High Fees"

What do you dislike about Stripe Payments?

Abrupt account holds or terminations often occur due to strict risk algorithms. Support is slow and difficult to access for urgent business issues. Hi

Stripe Payments Reviews (407)

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Stripe Payments Reviews (407)

View 3 Video Reviews
4.3
407 reviews
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Vikas V.
VV
Software Consultant
Computer & Network Security
Small-Business (50 or fewer emp.)
"Seamless Global Payments with Trusted Security and Intuitive Dashboard"
What do you like best about Stripe Payments?

The payment experience for customers is smooth and straightforward to navigate. It accommodates various payment networks, which adds to its convenience. Its global reach is impressive, making it accessible to users worldwide. The trust it has built among customers is undeniable, allowing payments to be collected easily without customers worrying about security or the legitimacy of the website. Their no-code payment solution offers an easy way to collect payments from customers. Additionally, the dashboard offers excellent features, enabling users to efficiently manage reports, transactions, and access customer support. Review collected by and hosted on G2.com.

What do you dislike about Stripe Payments?

The transaction fees are somewhat higher compared to other providers, especially when it comes to cross-border transactions. After a payment is made, Stripe holds the funds for anywhere between 7 and 14 days, which feels rather lengthy. While the waiting period might be shorter for high-volume Stripe customers, for those with a new or low-volume account like mine, the hold lasted the full 14 days. I also encountered some issues with FIRC documents on Stripe, having to reach out to their support team to request FIRCs for missing cross-border transactions. Due to the relatively high fees and the long settlement times, I eventually started using other platforms for payment collection. After a period of inactivity, my Stripe account was no longer able to process payments. These factors are important to consider before choosing Stripe for your payment needs. Review collected by and hosted on G2.com.

PB
Customer Experience Manager
Small-Business (50 or fewer emp.)
"Stripe Payments makes payment management effortless and clear"
What do you like best about Stripe Payments?

After switching from Braintree, Stripe’s interface feels like a breath of fresh air. Searching for transactions, payments, or customers is fast and intuitive. Everything is where I expect it, and managing accounts, transactions and payments is simple compared to other platforms. I appreciate how complete the feature set is, reporting, refunds, recurring payments, and integrations are all handled smoothly. Review collected by and hosted on G2.com.

What do you dislike about Stripe Payments?

The only real downside I’ve found is with dispute management. If you lose a dispute, Stripe charges an extra fee, which can get expensive over time. It’s something to watch for if you deal with a lot of transactions or in industries where chargebacks are common. Review collected by and hosted on G2.com.

Luisa R.
LR
Content Creator
Small-Business (50 or fewer emp.)
"Effortless CRM and Landing Page Integration with Reliable Payments"
What do you like best about Stripe Payments?

This tool makes it easy for me to connect my CRM and landing pages with a straightforward and familiar payment platform.

Many of my clients already use it so it's also a simple thing to include in their campaigns to collect deposits Review collected by and hosted on G2.com.

What do you dislike about Stripe Payments?

At times, the software doesn't perform as reliably when my team members try to log in from locations outside the United States. Review collected by and hosted on G2.com.

Luca P.
LP
✅ CTO - Growth Marketer full stack #MarTech | ⚡️ SaaS Advisor
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Versatile and unified payment processing"
What do you like best about Stripe Payments?

The integration model is cohesive, covering Checkout Sessions for managed flows, the Payment Element for an embeddable UI supporting many payment methods, and Payment Intents for detailed control of authorization, authentication, and state transitions. This keeps the approach consistent while supporting different implementation depths.

The Payment Element combines over 40 payment methods in one component with built-in validation, error handling, theming options, wallet toggles, and layout presets. It lowers front-end complexity without removing flexibility.

Checkout provides a hosted payment page that manages items, shipping, discounts, subscriptions, and tax calculation with Stripe Tax, enabling quick deployment while staying compatible with embedded setups.

The Optimized Checkout Suite adds dynamic payment method presentation, faster wallet flows, and prebuilt UIs for improved conversion, all managed from a single configuration layer.

Documentation clearly explains the differences between Checkout Sessions, Payment Element, and Payment Intents, with structured examples for evolving integrations.

Support spans cards, bank debits, wallets, bank transfers, BNPL, and region-specific schemes, with a taxonomy that reuses patterns across method families.

API compatibility matrices show which flows are supported for different methods, simplifying architectural decisions.

Stripe Elements and Stripe.js handle tokenization in Stripe-hosted iframes to align with lighter PCI requirements.

Payments and Stripe Terminal share backend systems and dashboard views for unified handling of online and in-person transactions.

Customization options for the Payment Element cover theming, payment method order, business display, and mandate handling without additional custom code.

Forms in Checkout and Elements are localized and updated to meet validation and consent rules for each payment method.

Internationalization is driven by configuration, with documented availability by currency and region for predictable rollout.

Security posture includes PCI DSS Level 1 certification, guidance on PCI scope reduction, and dashboard workflows for ongoing compliance.

The product can scale from a quick launch with Checkout to multi-method embedded UIs with Payment Element and advanced flows with Payment Intents, without replatforming core logic. Review collected by and hosted on G2.com.

What do you dislike about Stripe Payments?

Payment method availability, fees, and currency rules vary across regions, requiring per‑market configuration. Review collected by and hosted on G2.com.

Mukesh K.
MK
Co-Founder
Small-Business (50 or fewer emp.)
"Stripe: Powerful Global Payments with Developer Focus, but Risky Holds and High Fees"
What do you like best about Stripe Payments?

Stripe offers a developer-friendly API, global payments, and tools for billing, fraud, and subscriptions. Stripe is best known for its scalable, developer-first API and comprehensive global financial tools.It provides the complete financial infrastructure for internet businesses, managing global payments. Review collected by and hosted on G2.com.

What do you dislike about Stripe Payments?

Abrupt account holds or terminations often occur due to strict risk algorithms. Support is slow and difficult to access for urgent business issues. High fees are typically incurred for international transactions, conversions, and chargebacks. Requires developer knowledge for complex custom integration setup. Review collected by and hosted on G2.com.

HL
Managing Member
Small-Business (50 or fewer emp.)
"Good payment gateway"
What do you like best about Stripe Payments?

Stripe Payments offers a sleek payment interface. It is smooth and accepts most major credit cards. As Stripe is recognized by most online buyers, I think the line "Powered by Stripe" (with their Terms & Privacy) provided on the payment page builds trust with the customers and makes the sales a bit easier or of less friction. Backend reporting is clear and highly detailed. I haven't had an issue that requires customer support. However, their onboarding team has been good. I also like the Link feature. It's easy, simple and hassle-free for returning or even new customers who have their information saved securely on the Link network before coming to your website. Review collected by and hosted on G2.com.

What do you dislike about Stripe Payments?

Working out the fees for subscription payments was a bit confusing. Color design on the payment page took some time to tinker with and get right. Review collected by and hosted on G2.com.

Chris B.
CB
Personal trainer
Small-Business (50 or fewer emp.)
"Effortless Payment Processing and Seamless CRM Integration"
What do you like best about Stripe Payments?

This is the simplest platform I’ve used for accepting payments. It integrates smoothly with other CRMs, so you don’t have to deal with any setup headaches. Review collected by and hosted on G2.com.

What do you dislike about Stripe Payments?

I really wish I could handle all my banking through this app, including my personal accounts. Review collected by and hosted on G2.com.

Ron P.
RP
Executive Director
Small-Business (50 or fewer emp.)
"User-Friendly Interface and Flexible Security Options"
What do you like best about Stripe Payments?

The user interface (virtual terminal, invoicing, etc.) is quite user-friendly, and it allows you to set your own security standards/requirements - within certain parameters. They also have a pretty solid capital lending program that is revenue-driven rather than credit-driven. Review collected by and hosted on G2.com.

What do you dislike about Stripe Payments?

Getting immediate customer support via phone is not available unless you upgrade. Review collected by and hosted on G2.com.

Ahmed M.
AM
SR. Frontend Engineer
Small-Business (50 or fewer emp.)
"Easy to setup for react native and friendly ui"
What do you like best about Stripe Payments?

I really like its setup — especially the simple integration for React Native. It’s very easy to use. I also like the feature that allows testing webhooks locally. Review collected by and hosted on G2.com.

What do you dislike about Stripe Payments?

I was hoping it would support local payments for Saudi Arabia, but unfortunately, it doesn’t.

There may also be some issues related to the Android setup, which might not work with React Native 0.79 on the first try — but they are solvable, and a developer can fix them. Review collected by and hosted on G2.com.

ML
Field Operations Manager
Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"Uplifting Payments with Stripe, but Faces Freezing Challenges"
What do you like best about Stripe Payments?

Stripe has powerful and renowned features integration support

The app works with more than 35 different currencies

Stripe has the highest security standard where it deploys encryption and tokenization.

We handle all billing issues, more so the recurring ones

Stripe has cost transparency, where all the transaction fees are well identified Review collected by and hosted on G2.com.

What do you dislike about Stripe Payments?

Stripe often faces sudden holds or freezing, more so on transactions that are not well explained

This automated freezing mechanism is very aggressive and challenging Review collected by and hosted on G2.com.