Having used the tool for non-profit organizations, this reviewer finds the user-friendly interface and the integration of complex packages into one CRM significantly boosts efficiency. The inability to integrate with Microsoft Office has presented some challenges.
View Full ReviewStratusLIVE allowed us to eliminate multiplate platforms that weren't talking to one another. Now our donor database, email marketing and workplace giving is all in one central CRM system. Review collected by and hosted on G2.com.
I think it is important to remember that with any CRM system you get out of it what you put into it. There have been times when an enhancement priority for us might not rise to the top of StratusLIVE's priority list based on other customer needs so we have financed some system development to meet the needs of our organization. I don't think this is unusual though. Review collected by and hosted on G2.com.
Thank you for your positive review and for recommending StratusLIVE! We're thrilled to hear that our CRM system has helped you eliminate multiple platforms and centralize your donor database, email marketing, and workplace giving. At StratusLIVE, our goal is to help organizations operate more efficiently and reduce redundancy, so it's great to hear that our system has benefited you in this way. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
United Way's workplace giving model requires that extra effort to track not just individuals, but also their associations. Stratus is built with that in mind.
When it comes to the basics of fundraising, everyone does the same thing. Separation comes in the unique offerings like StratusLive has. Review collected by and hosted on G2.com.
As they continue to strive to innovate, you can receive new cutting edge ideas as they are in process. I'm impatient, my excitement for what's coming can frustrate me. I'm not sure it's fair to hold them to that and ultimately I'm grateful for continuous development. Review collected by and hosted on G2.com.
We're delighted to hear that StratusLIVE has helped automate your digital process and provided unique solutions for your United Way, especially during the pandemic. We appreciate your feedback and look forward to continuing to support your organization's needs!
the ability to integrate packages into one CRM platform - clickdimensions for marketing communications, Ignite for giving and volunteering. this is better than competitors because other platforms require importing pledges/gifts. SL makes it so much easier. Review collected by and hosted on G2.com.
it is hard to see a yearly $ total for a contact if they have pledges, gifts, and/or soft credits. we also need a revised process for capturing DAF gifts through portals Review collected by and hosted on G2.com.
We appreciate your feedback and are glad to hear that our platform's integration capabilities have made managing marketing communications, giving, and volunteering easier for you!
Give at Work platform has been well received Review collected by and hosted on G2.com.
CRM with separate payment and pledge info Review collected by and hosted on G2.com.
Thank you so much for sharing your feedback on StratusLIVE! We're thrilled to hear you're enjoying our software and appreciate you taking time out to provide valuable feedback. If there are any features or improvements you'd like to see, please feel free to let us know.
StratusLive allows our organization to grow our partnership with key donors and companies by providing the tools we need to be responsive and accommodating to our donors. Review collected by and hosted on G2.com.
StratusLive as a crm can be somewhat intimidating to new users who don't have a lot of experience with using crm systems. While it provides a very comprehensive and customized approach, for some users less options would be better and a more user friendly navigation of high use areas would be helpful. Review collected by and hosted on G2.com.
Thank you for your feedback on StratusLive! We're thrilled to hear that our platform has been a game-changer for your online fundraising needs and has allowed your organization to grow its partnerships with key donors and companies. We understand that using a CRM system like StratusLive can be intimidating for new users, especially if they don't have much experience with CRM systems. We appreciate your feedback about the comprehensive and customized approach, and we will take it into consideration to improve the user experience. We are constantly working on making our platform more user-friendly and ensuring that the navigation of high-use areas is intuitive. If you have any further suggestions or concerns, please don't hesitate to reach out. We're here to support you every step of the way!
The ease of accessing data. From reports to advanced finds to dashboards. Accessing data has been much improved. Review collected by and hosted on G2.com.
Activities are "cluncky". When we asked if it could be changed, it couldn't because if was a Dynamics issue. Review collected by and hosted on G2.com.
We're thrilled to hear that StratusLIVE has improved your ability to manage fundraising business applications. As always, we appreciate the feedback and will take it into consideration as we continue to enhance our platform.
Who needed a virtual platform for building mutual collaboration to create a system so that professionals can sit in one place and arrive at a decision, and their work becomes easier; this software is very useful and solves many problems Review collected by and hosted on G2.com.
The service should be better, and the blog articles should be more informative So that any B or can easily come and get all the information. Review collected by and hosted on G2.com.
I like the versatility of StratusLIVE. That we can manage constituents and financial information in one CRM is a huge plus. Plus the ability to run workplace campaigns in Ignite, which then integrate directly to CRM makes our jobs so much easier. Review collected by and hosted on G2.com.
There isn't anything that I dislike enough about StratusLIVE to call it out here. It is a very useful tool. Review collected by and hosted on G2.com.
Thank you for highlighting the versatility of StratusLIVE and its seamless integration with Ignite for workplace campaigns! We're glad to hear that it's making your job easier by solving constituent management and tracking problems.
They are responsive to customer needs. They constantly work to improve the functionality and provide state of the art features to benefit our organization. They have been a good partner through the years by being focused on the customer needs. Review collected by and hosted on G2.com.
As with all software service providers, it takes time to develop, test and launch new features and functionality. We are always anxious to use the new assets. We appreciate being able to provide our input in the development work. Review collected by and hosted on G2.com.
We are pleased to hear that our tools are helping you achieve deeper engagement with your constituents. Our focus is on solving the challenges in the nonprofit market and we are dedicated to providing innovative solutions to benefit your organization!
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What is StratusLIVE used for?
Averages based on real user reviews.
6 months