# Pendo vs Stonly Comparison

| | Pendo | Stonly | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 1,798 | 132 | 
| **Largest Market Segment** | Mid-Market (61.3% of reviews) | Small-Business (59.2% of reviews) | 
| **Entry Level Price** | Free | $124.00 Per Month | 

---
## Top Pros & Cons

### Pendo

Pros:
- Ease of Use (202 reviews)
- Insights (165 reviews)

Cons:
- Missing Features (67 reviews)
- Limitations (63 reviews)

### Stonly

Pros:
- Ease of Use (9 reviews)
- Features (5 reviews)

Cons:
- Missing Features (3 reviews)
- Lack of Features (2 reviews)

---
## Ratings Comparison
| Rating | Pendo | Stonly | 
|---|---|---|
  | **Meets Requirements** | 8.5 (1209 reviews) | 9.2 (105 reviews) | 
  | **Ease of Use** | 8.2 (1300 reviews) | 9.0 (105 reviews) | 
  | **Ease of Setup** | 7.9 (609 reviews) | 8.7 (83 reviews) | 
  | **Ease of Admin** | 8.5 (561 reviews) | 9.0 (84 reviews) | 
  | **Quality of Support** | 8.5 (1052 reviews) | 9.2 (93 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (536 reviews) | 9.3 (81 reviews) | 
  | **Product Direction (% positive)** | 8.5 (1122 reviews) | 9.5 (102 reviews) | 

---
## Pricing

### Pendo

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: Try Pendo for free for up to 500 monthly active users. Includes: product analytics, in-app guides, net promoter score (NPS), roadmaps.

Key Features:
- Product analytics
- In-app guides
- Net Promoter Score (NPS)  

[Browse all 5 editions](https://www.g2.com/products/pendo-io-pendo/pricing)

#### Free Trial

Yes

### Stonly

#### Entry-Level Pricing

Plan: Starter

Price: $124.00 Per Month

Description: Interactive step-by-step guides and knowledge base for customer support, in-product help, or employee knowledge management.

Key Features:
- 30 Interactive guides w/ unlimited steps
- Stonly widget - embed and launch guides inside your app or website
- One custom knowledge base

[Browse all 4 editions](https://www.g2.com/products/stonly/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **Pendo** | N/A | N/A |
| **Stonly** | 8.3/10 | 26 |

#### Ticket and Case Management

| Feature | Pendo | Stonly | 
|---|---|---|
| **Ticket creation user experience** | Not enough data | 8.5 (11 reviews) | 
| **Ticket response user experience** | Not enough data | 8.8 (10 reviews) | 
| **Workflow** | Not enough data | 9.6 (13 reviews) | 
| **Response Automation** | Not enough data | 8.3 (8 reviews) | 
| **SLA Management** | Not enough data | 7.9 (8 reviews) | 
| **Attachments/Screencasts** | Not enough data | 8.5 (11 reviews) | 
| **Ticket Collaboration** | Not enough data | 7.6 (9 reviews) | 
| **Customer and Contacts Database** | Not enough data | 8.7 (10 reviews) | 

#### Generative AI

| Feature | Pendo | Stonly | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Help Desk

| Feature | Pendo | Stonly | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Communication Channels

| Feature | Pendo | Stonly | 
|---|---|---|
| **Customer Portal** | Not enough data | 9.3 (14 reviews) | 
| **Email to Case** | Not enough data | 8.3 (11 reviews) | 
| **Chat/Live Support** | Not enough data | 8.3 (8 reviews) | 
| **Social Integration** | Not enough data | 7.0 (5 reviews) | 
| **Voice** | Not enough data | 6.7 (6 reviews) | 

#### Platform

| Feature | Pendo | Stonly | 
|---|---|---|
| **Mobile User Support** | Not enough data | 8.6 (6 reviews) | 
| **Customization ** | Not enough data | 8.7 (19 reviews) | 
| **User, Role, and Access Management** | Not enough data | 9.5 (16 reviews) | 
| **Integration** | Not enough data | 8.6 (14 reviews) | 
| **Reporting** | Not enough data | 7.3 (13 reviews) | 
| **Dashboards** | Not enough data | 7.7 (14 reviews) | 

### Digital Analytics

| Product | Score | Reviews |
|---|---|---|
| **Pendo** | 8.0/10 | 604 |
| **Stonly** | N/A | N/A |

#### Metrics

| Feature | Pendo | Stonly | 
|---|---|---|
| **Sessions - Digital Analytics** | 8.7 (456 reviews) | Not enough data | 
| **Engagement** | 8.7 (473 reviews) | Not enough data | 
| **Entry and Exit Pages** | 8.4 (420 reviews) | Not enough data | 
| **Standard Event Tracking** | 8.8 (466 reviews) | Not enough data | 
| **Custom Event Tracking** | 8.5 (423 reviews) | Not enough data | 
| **Retention** | 8.2 (395 reviews) | Not enough data | 
| **Return** | 8.2 (357 reviews) | Not enough data | 
| **Conversions** | 8.2 (334 reviews) | Not enough data | 
| **Funnels** | 8.3 (396 reviews) | Not enough data | 

#### Reporting

| Feature | Pendo | Stonly | 
|---|---|---|
| **Real-Time Reporting** | 8.4 (462 reviews) | Not enough data | 
| **Trending** | 8.5 (427 reviews) | Not enough data | 
| **Retroactive Reporting** | 8.7 (436 reviews) | Not enough data | 
| **Segmentation** | 8.7 (469 reviews) | Not enough data | 
| **Mobile Reporting** | 7.8 (262 reviews) | Not enough data | 
| **Unification Across Devices** | 8.1 (284 reviews) | Not enough data | 
| **Custom Reports and Dashboards** | 8.2 (449 reviews) | Not enough data | 

#### Other

| Feature | Pendo | Stonly | 
|---|---|---|
| **User Data** | 8.7 (439 reviews) | Not enough data | 
| **Site Search Reporting** | 8.0 (305 reviews) | Not enough data | 
| **Load Time Monitoring** | 7.5 (262 reviews) | Not enough data | 
| **Campaign Tracking** | 7.9 (271 reviews) | Not enough data | 
| **E-Commerce** | 7.2 (195 reviews) | Not enough data | 
| **Promotional Messages** | 8.5 (343 reviews) | Not enough data | 
| **Administration Alerts** | 8.2 (297 reviews) | Not enough data | 

#### Agentic AI - Digital Analytics

| Feature | Pendo | Stonly | 
|---|---|---|
| **Autonomous Task Execution** | 5.7 (10 reviews) | Not enough data | 
| **Cross-system Integration** | 6.3 (13 reviews) | Not enough data | 
| **Proactive Assistance** | 5.8 (11 reviews) | Not enough data | 
| **Decision Making** | 5.8 (11 reviews) | Not enough data | 

#### Administration

| Feature | Pendo | Stonly | 
|---|---|---|
| **API / Integrations** | 8.1 (379 reviews) | Not enough data | 
| **QA Testing** | 7.9 (295 reviews) | Not enough data | 
| **Performance and Reliability** | 8.7 (421 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.5 (453 reviews) | Not enough data | 

### Mobile App Analytics

| Product | Score | Reviews |
|---|---|---|
| **Pendo** | 8.4/10 | 156 |
| **Stonly** | N/A | N/A |

#### User Identification

| Feature | Pendo | Stonly | 
|---|---|---|
| **Demographics** | 7.9 (109 reviews) | Not enough data | 
| **User Segmentation** | 8.5 (136 reviews) | Not enough data | 
| **Geolocation** | 8.0 (103 reviews) | Not enough data | 

#### Tracking & Reporting

| Feature | Pendo | Stonly | 
|---|---|---|
| **Custom Event Tracking** | 8.5 (125 reviews) | Not enough data | 
| **Real-Time Insights** | 8.5 (131 reviews) | Not enough data | 
| **Attribution** | 8.3 (108 reviews) | Not enough data | 
| **Dashboard** | 8.5 (142 reviews) | Not enough data | 
| **User Path Tracking** | 8.5 (133 reviews) | Not enough data | 
| **User Activity History** | 8.7 (137 reviews) | Not enough data | 

#### Metrics

| Feature | Pendo | Stonly | 
|---|---|---|
| **Engagement** | 8.8 (83 reviews) | Not enough data | 
| **Exit Tracking** | 8.4 (64 reviews) | Not enough data | 
| **Retention** | 8.4 (72 reviews) | Not enough data | 
| **Return** | 8.3 (69 reviews) | Not enough data | 
| **Conversions** | 8.4 (66 reviews) | Not enough data | 

### Session Replay

| Product | Score | Reviews |
|---|---|---|
| **Pendo** | 8.0/10 | 26 |
| **Stonly** | N/A | N/A |

#### User Behavior

| Feature | Pendo | Stonly | 
|---|---|---|
| **Click Tracking** | 9.1 (23 reviews) | Not enough data | 
| **Mouse Movement ** | 8.0 (22 reviews) | Not enough data | 
| **Frustration Tracking** | 8.6 (23 reviews) | Not enough data | 

#### A/B Testing 

| Feature | Pendo | Stonly | 
|---|---|---|
| **Error and Bug Tracking** | 7.4 (19 reviews) | Not enough data | 
| **Split URL Testing** | 7.0 (19 reviews) | Not enough data | 
| **Data Analysis** | 8.8 (21 reviews) | Not enough data | 
| **Notes** | 6.8 (19 reviews) | Not enough data | 

#### Visitor Information

| Feature | Pendo | Stonly | 
|---|---|---|
| **User Identification** | 7.9 (21 reviews) | Not enough data | 
| **Search Box** | 8.0 (19 reviews) | Not enough data | 

#### Agentic AI - Session Replay

| Feature | Pendo | Stonly | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Contact Center Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Pendo** | N/A | N/A |
| **Stonly** | 9.1/10 | 30 |

#### Administration

| Feature | Pendo | Stonly | 
|---|---|---|
| **Database Management ** | Not enough data | 9.1 (13 reviews) | 
| **Data Workflows** | Not enough data | 9.0 (12 reviews) | 
| **Issue Management** | Not enough data | 9.3 (15 reviews) | 

#### Knowledge Management

| Feature | Pendo | Stonly | 
|---|---|---|
| **Knowledge Base** | Not enough data | 9.4 (24 reviews) | 
| **Publishing Workflows** | Not enough data | 9.6 (16 reviews) | 
| **Analytics** | Not enough data | 8.9 (16 reviews) | 

#### Compliance

| Feature | Pendo | Stonly | 
|---|---|---|
| **Policies and Controls** | Not enough data | 9.3 (18 reviews) | 
| **Data Governance** | Not enough data | 9.2 (15 reviews) | 
| **Compliance** | Not enough data | 9.2 (16 reviews) | 
| **Auditing** | Not enough data | 9.1 (15 reviews) | 

#### Customer Support

| Feature | Pendo | Stonly | 
|---|---|---|
| **Intelligent Search** | Not enough data | 9.2 (14 reviews) | 
| **Suggestions** | Not enough data | 9.2 (13 reviews) | 
| **Decision Trees** | Not enough data | 9.5 (18 reviews) | 

#### Data Security

| Feature | Pendo | Stonly | 
|---|---|---|
| **Risk Data Attributes** | Not enough data | 9.1 (13 reviews) | 
| **Data Transport** | Not enough data | 8.7 (14 reviews) | 
| **Access Management** | Not enough data | 9.0 (17 reviews) | 
| **Multi-Factor Authentication** | Not enough data | 8.8 (13 reviews) | 

#### Administration

| Feature | Pendo | Stonly | 
|---|---|---|
| **Integrations** | Not enough data | 8.8 (15 reviews) | 
| **User, Role, and Access Management** | Not enough data | 9.5 (19 reviews) | 
| **Performance and Reliability** | Not enough data | 9.7 (18 reviews) | 

#### Generative AI

| Feature | Pendo | Stonly | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 8.3 (9 reviews) | 

### Digital Adoption Platform

| Product | Score | Reviews |
|---|---|---|
| **Pendo** | 8.3/10 | 433 |
| **Stonly** | N/A | N/A |

#### User Analysis

| Feature | Pendo | Stonly | 
|---|---|---|
| **Survey Implementation** | 8.6 (345 reviews) | Not enough data | 
| **Data Analysis** | 8.5 (392 reviews) | Not enough data | 

#### User Support

| Feature | Pendo | Stonly | 
|---|---|---|
| **User Segmentation** | 8.5 (391 reviews) | Not enough data | 
| **Multi-Language Support** | 7.6 (206 reviews) | Not enough data | 
| **Behavior-responsive Messaging** | 8.0 (294 reviews) | Not enough data | 

#### Walkthrough Type

| Feature | Pendo | Stonly | 
|---|---|---|
| **Audio-visual Walkthroughs** | 8.1 (296 reviews) | Not enough data | 
| **Text Bubble Walkthroughs** | 8.7 (364 reviews) | Not enough data | 

#### Platform Basics - Digital Adoption Platform

| Feature | Pendo | Stonly | 
|---|---|---|
| **Integration** | 8.2 (20 reviews) | Not enough data | 
| **Communications** | 9.2 (24 reviews) | Not enough data | 

#### Analytics - Digital Adoption Platform

| Feature | Pendo | Stonly | 
|---|---|---|
| **Analytics** | 9.0 (24 reviews) | Not enough data | 

#### Functions - Digital Adoption Platform

| Feature | Pendo | Stonly | 
|---|---|---|
| **Customer self-service** | 8.6 (18 reviews) | Not enough data | 
| **In-app guidance** | 9.3 (27 reviews) | Not enough data | 

#### Agentic AI - Digital Adoption Platform

| Feature | Pendo | Stonly | 
|---|---|---|
| **Adaptive Learning** | 6.2 (10 reviews) | Not enough data | 

### Product Analytics

| Product | Score | Reviews |
|---|---|---|
| **Pendo** | 8.1/10 | 710 |
| **Stonly** | N/A | N/A |

#### Product Analytics

| Feature | Pendo | Stonly | 
|---|---|---|
| **Account-Level Analytics** | 8.7 (585 reviews) | Not enough data | 
| **User-Level Analytics** | 8.7 (633 reviews) | Not enough data | 
| **Segmentation** | 8.6 (593 reviews) | Not enough data | 
| **Funnels** | 8.2 (504 reviews) | Not enough data | 
| **Alerts** | 7.9 (408 reviews) | Not enough data | 
| **Multi-Product Analytics** | 8.2 (441 reviews) | Not enough data | 
| **User Scoring** | 8.0 (400 reviews) | Not enough data | 
| **Integrations** | 7.9 (451 reviews) | Not enough data | 

#### Agentic AI - Product Analytics

| Feature | Pendo | Stonly | 
|---|---|---|
| **Autonomous Task Execution** | 6.4 (27 reviews) | Not enough data | 
| **Cross-system Integration** | 7.0 (25 reviews) | Not enough data | 
| **Adaptive Learning** | 6.7 (22 reviews) | Not enough data | 
| **Proactive Assistance** | 7.4 (21 reviews) | Not enough data | 

#### Behavioral Analytics - Product Analytics

| Feature | Pendo | Stonly | 
|---|---|---|
| **Multi-Product Analytics** | Not enough data | Not enough data | 
| **User level Analytics** | 10.0 (21 reviews) | Not enough data | 
| **Account level Analytics** | 10.0 (5 reviews) | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Funnels** | Not enough data | Not enough data | 

#### Platform Infrastructure - Product Analytics

| Feature | Pendo | Stonly | 
|---|---|---|
| **Cross System integrations** | Not enough data | Not enough data | 
| **Alerts** | Not enough data | Not enough data | 
| **Integrations** | 7.9 (8 reviews) | Not enough data | 

#### AI driven optimization - Product Analytics

| Feature | Pendo | Stonly | 
|---|---|---|
| **User scoring** | Not enough data | Not enough data | 
| **Adaptive learning** | Not enough data | Not enough data | 
| **Automated insights** | Not enough data | Not enough data | 
| **Autonomous task execution** | Not enough data | Not enough data | 

### Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Pendo** | N/A | N/A |
| **Stonly** | 8.6/10 | 44 |

#### Knowledge Pages

| Feature | Pendo | Stonly | 
|---|---|---|
| **Templates** | Not enough data | 8.5 (26 reviews) | 
| **In-Content Feedback** | Not enough data | 8.7 (21 reviews) | 
| **Versioning and Version History** | Not enough data | 8.3 (21 reviews) | 
| **Decision Trees** | Not enough data | 9.0 (27 reviews) | 
| **Duplicate Detection** | Not enough data | 7.7 (15 reviews) | 
| **Content Editor** | Not enough data | 9.0 (31 reviews) | 

#### Knowledge Dissemination

| Feature | Pendo | Stonly | 
|---|---|---|
| **Page Analytics** | Not enough data | 8.1 (27 reviews) | 
| **Permissions** | Not enough data | 8.6 (28 reviews) | 
| **Knowledge Sharing** | Not enough data | 9.5 (38 reviews) | 
| **Notifications** | Not enough data | 8.5 (25 reviews) | 
| **Advanced Search** | Not enough data | 8.1 (22 reviews) | 
| **Browser Extension** | Not enough data | 8.4 (24 reviews) | 
| **Organization** | Not enough data | 8.9 (27 reviews) | 
| **Other Integrations** | Not enough data | 8.1 (14 reviews) | 
| **Knowledge Integrations** | Not enough data | 8.9 (23 reviews) | 

#### Agentic AI - Knowledge Base

| Feature | Pendo | Stonly | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **Pendo** | N/A | N/A |
| **Stonly** | 9.1/10 | 25 |

#### Generative AI

| Feature | Pendo | Stonly | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | 

#### Communication

| Feature | Pendo | Stonly | 
|---|---|---|
| **Pop-up Chat** | Not enough data | 9.0 (7 reviews) | 
| **Notifications** | Not enough data | Not enough data | 
| **Targeted Emails** | Not enough data | Not enough data | 
| **In-App Messaging** | Not enough data | Not enough data | 
| **Co-Browsing** | Not enough data | Not enough data | 

####  Internal Use

| Feature | Pendo | Stonly | 
|---|---|---|
| **Customization ** | Not enough data | 8.7 (19 reviews) | 
| **Conversation Archiving** | Not enough data | Not enough data | 
| **Lead Development** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | 9.5 (7 reviews) | 
| **Team Inbox ** | Not enough data | Not enough data | 
| **Customer Profiles** | Not enough data | Not enough data | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Pendo** | N/A | N/A |
| **Stonly** | 8.1/10 | 56 |

#### Generative AI

| Feature | Pendo | Stonly | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.9 (20 reviews) | 

#### Self-Service Experience

| Feature | Pendo | Stonly | 
|---|---|---|
| **Knowledge Base** | Not enough data | 9.1 (47 reviews) | 
| **Searchable Articles** | Not enough data | 8.5 (43 reviews) | 
| **Community Forums** | Not enough data | 6.9 (25 reviews) | 
| **Mobile Optimization** | Not enough data | 8.5 (30 reviews) | 
| **Personalization** | Not enough data | 8.9 (40 reviews) | 

#### Self-Service Platform

| Feature | Pendo | Stonly | 
|---|---|---|
| **Branding** | Not enough data | 8.7 (48 reviews) | 
| **Automation** | Not enough data | 8.1 (42 reviews) | 
| **Artificial Intelligence** | Not enough data | 6.2 (32 reviews) | 
| **Integrations** | Not enough data | 8.1 (41 reviews) | 

#### Agentic AI - Customer Self-Service

| Feature | Pendo | Stonly | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Digital Customer Service Platforms

| Product | Score | Reviews |
|---|---|---|
| **Pendo** | N/A | N/A |
| **Stonly** | N/A | N/A |

#### Generative AI

| Feature | Pendo | Stonly | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Pendo** | N/A | N/A |
| **Stonly** | N/A | N/A |

#### Knowledge Base

| Feature | Pendo | Stonly | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | Pendo | Stonly | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | Pendo | Stonly | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | Pendo | Stonly | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

### Mobile Analytics

| Product | Score | Reviews |
|---|---|---|
| **Pendo** | 8.4/10 | 92 |
| **Stonly** | N/A | N/A |

#### Metrics

| Feature | Pendo | Stonly | 
|---|---|---|
| **Engagement** | 8.8 (83 reviews) | Not enough data | 
| **Exit Tracking** | 8.4 (64 reviews) | Not enough data | 
| **Retention** | 8.4 (72 reviews) | Not enough data | 
| **Return** | 8.3 (69 reviews) | Not enough data | 
| **Conversions** | 8.4 (66 reviews) | Not enough data | 

---
## Categories

**Unique to Pendo (5):** [Product Analytics Software](https://www.g2.com/categories/product-analytics), [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform), [Session Replay Software](https://www.g2.com/categories/session-replay), [Mobile App Analytics Tools](https://www.g2.com/categories/mobile-app-analytics), [Digital Analytics Software](https://www.g2.com/categories/digital-analytics)

**Unique to Stonly (6):** [Digital Customer Service Platforms](https://www.g2.com/categories/digital-customer-service-platforms), [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software), [Contact Center Knowledge Base Software](https://www.g2.com/categories/contact-center-knowledge-base), [Live Chat Software](https://www.g2.com/categories/live-chat), [Help Desk Software](https://www.g2.com/categories/help-desk), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service)


---
## Reviewer Demographics

### By Company Size

| Segment | Pendo | Stonly | 
|---|---|---|
| **Small-Business** | 17.5% | 59.2% | 
| **Mid-Market** | 61.3% | 33.8% | 
| **Enterprise** | 21.2% | 6.9% | 

### By Industry

#### Pendo

- **Computer Software:** 32.5%
- **Information Technology and Services:** 15.0%
- **Marketing and Advertising:** 6.9%
- **Financial Services:** 4.5%
- **Hospital & Health Care:** 3.3%
- **Education Management:** 2.5%
- **Human Resources:** 1.9%
- **Computer & Network Security:** 1.9%
- **E-Learning:** 1.6%
- **Logistics and Supply Chain:** 1.5%
- **Other:** 28.5%

#### Stonly

- **Computer Software:** 35.4%
- **Information Technology and Services:** 10.8%
- **Financial Services:** 6.9%
- **Health, Wellness and Fitness:** 3.8%
- **Leisure, Travel & Tourism:** 3.1%
- **Education Management:** 2.3%
- **Electrical/Electronic Manufacturing:** 2.3%
- **Professional Training & Coaching:** 2.3%
- **Accounting:** 1.5%
- **Computer & Network Security:** 1.5%
- **Other:** 30.0%

---
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## Top Discussions

### Pendo

- Title: [Which integrations does Pendo support?](https://www.g2.com/discussions/integrations-0d945a1b-6d44-4202-97e3-b771b8c3f56b) — 2 comments, 2 upvotes
  > **Top comment:** "Hi there! My name is Stephanie and I'm a research analyst in marketing & advertising at G2. Thanks for posting this question. As of November 2019, Pendo is..."
- Title: [How is feature adoption measured?](https://www.g2.com/discussions/how-is-feature-adoption-measured) — 1 comment
  > **Top comment:** "With a Digital Adoption Platform such as Whatfix, you can place a widget called a User Action on the feature. Then every time a user clicks on the feature it..."
- Title: [What is feature adoption?](https://www.g2.com/discussions/what-is-feature-adoption) — 1 comment
  > **Top comment:** "In software terms, a feature refers to a specific functionality or capability that is designed and implemented within a software application. Features are..."
- Title: [What is pendo used for?](https://www.g2.com/discussions/what-is-pendo-used-for) — 1 comment
  > **Top comment:** "User analytics and on-screen messages / guides."
- Title: [How can I participate remotely in a PUG?](https://www.g2.com/discussions/how-can-i-participate-remotely-in-a-pug) — 1 comment, 1 upvote
  > **Top comment:** "Right now all of our local user groups are in person and do not have a virtual element as it will not be a great experience for those attending..."

### Stonly

No discussions available for this product.

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/pendo-io-pendo-vs-stonly)