Statusbrew Reviews & Product Details

Initially, I was using two different solutions for social media management, monitoring, and analytics. StatusBrew solved that problem at a fraction of the cost. It’s feature-rich, and for small and medium firms and agencies, there’s no need to keep separate tools for management and monitoring. It does a solid job in one place.

Onboarding is streamlined, and agents don’t need passwords for social accounts; clients can verify themselves instead.

The interface takes a little getting used to, but customer care is excellent, especially considering the learning curve.

The AI features and integrations are impressive.

Pricing is good and transparent (and can be personalized). Customer care take you through based on your needs and budget. No hidden costs or upselling.

Performance is at per the industry giants, and it supports all the main social media platforms. Useability is good once you get the hang of it.

Analytics and reporting are in-depth, with customization through templates (widgets) and personalization options.

Overall, it improves workflow with predefined settings, role allocation and access control. Great collaboration within and outside the system.

It offers decent integrations ( Bitly, Google Analytics, Slack, and common AIs (ChatGpt and Claude) This is critical for automation and agentic workflows and collaboration.

Frequent system updates to keep with the dynamic social media environment and trends. Review collected by and hosted on G2.com.

The initial setup process can feel a bit overwhelming, especially for average users. Getting the reports configured and setting up personalization can be challenging at first. However, the customer support team does an excellent job and is very helpful.

The analytics and monitoring features aren’t as in-depth as those offered by the major players.

Analytics and reporting feature could also benefit from AI to improve personalization and creation of presentation ready reports with narratives to summarize and explain the charts and figures Review collected by and hosted on G2.com.

Statusbrew allows us to schedule across multiple platforms with ease. We can easily change captions for each platform and Statusbrew also allows you to schedule for your optimum time per platform. The help facilities are fantastic, there is always someone on hand to answer your queries. Moving from Sprout to Statusbrew hasn't just saved us money but it has saved us time by helping us to streamline our social scheduling. Review collected by and hosted on G2.com.

The layout took a bit of time to get used to, it might not look as pretty as some of the competitors but the functionality is as good if not better. Review collected by and hosted on G2.com.

What I like most about Statusbrew is having all our social media channels and customer interactions in one place. It makes it much easier to manage conversations, keep track of responses, and collaborate with the team. The review management features are also very comprehensive and give us great visibility. I especially appreciate the support team - Máire in particular always goes above and beyond to help us and find solutions whenever we need assistance. Review collected by and hosted on G2.com.

One area that could be improved is the integration with some social platforms, particularly TikTok, although we understand that some of these limitations are related to TikTok’s API rather than Statusbrew itself. It would also be helpful to have more flexibility and consistency across the different channels. That said, the support team is very responsive and helpful whenever we run into an issue. Review collected by and hosted on G2.com.

Outstanding, responsive customer support paired with great features and reliable service Review collected by and hosted on G2.com.

We're looking forward to improvements to the translation tool setup and the upcoming AI integrations in the Engage folder, such as suggested replies in foreign languages. We also hope the recurring issues with the TikTok API, which seem to be on TikTok's side, will be resolved soon. Review collected by and hosted on G2.com.

StatusBrew offers value for money. Feature-rich on a budget without compromising functionality Review collected by and hosted on G2.com.

The reporting feature feels too mechanical and rigid. The reports could use a facelift. They feel too technical and not presentation-ready. They should have some narrative to the analytics for quick interpretations for the average user Review collected by and hosted on G2.com.

I use Statusbrew for managing the social media of 14 brands. It makes posting much faster, scheduling posts much easier, and has a great approval system that saves a lot of time among teams. I can quickly see analytics from all channels with minimal hassle. Pricing-wise, it's much fairer than other competitors. The customer service is fantastic, with the team being almost instantly available to help, and they have the best AI chatbot I've ever used, providing screenshots to help with queries. The initial setup was very good, with a small learning curve, and their team helped massively. I found it very useful to filter permissions and users between roles and brands. Review collected by and hosted on G2.com.

Nothing at all. Seriously. Review collected by and hosted on G2.com.

Statusbrew does an excellent job keeping our high-volume social media engagement organized. Having dedicated, structured spaces for every comment and direct message makes our daily workflow smooth, comfortable, and highly efficient. The interface is simple and straightforward, and features like customizable reporting and automated spam deletion save our team significant manual effort every week. Recent updates have also made the platform noticeably faster and easier to navigate. Review collected by and hosted on G2.com.

No complaints as of the moment. The platform is straightforward and easy to use. Review collected by and hosted on G2.com.

It handles most of the important work and does so at a very reasonable price compared to the market giants. Review collected by and hosted on G2.com.

It might be missing a few features that the market leaders offer, but that’s not very important for most small-to-medium-sized companies. Review collected by and hosted on G2.com.

Statusbrew has been great for reporting. It has saved me a lot of time each month and being able to provide a live link to senior management has been invaluable.

It is very cost effective in its pricing, and the support has been very fast and efficient Review collected by and hosted on G2.com.

Nothing that I disliked. Biggest challenges were with the source data from Meta, not Statusbrew Review collected by and hosted on G2.com.

everything specially the maire's support Review collected by and hosted on G2.com.

nothing really it is good as it is i dont have ant compaints Review collected by and hosted on G2.com.