I find SRA Screening to be very easy to use, which is great since I work with people who have different levels of comfort with technology. The system's convenience and efficiency are very helpful, as everything is completed in one system, which streamlines our pre-employment processes. I really appreciate the support from Lauren Bell and her team; they've been phenomenal in helping us and are very responsive when I have questions. This support gives me peace of mind when handling candidates' information. Using SRA Screening for our background and drug screening has been flawless so far, and the process is user-friendly and straightforward. It adds value because it allows people to move swiftly through the process without confusion. The ease of the initial setup was also nice; it was simple to get started. Review collected by and hosted on G2.com.

I wish that I got alerts along the way or maybe a synopsis of a report each day to my email versus having to log in each day, but it's still very easy to use. It would be nice to have a report that gives a status update on the current reports being processed, what's completed, and flag any alerts that need attention, all in one summary email. Review collected by and hosted on G2.com.

SRA Screening has saved me a lot of time with the QuickApp. Everyone there is super responsive, accessible, and helpful, especially Lauren Bell who got our account set up including all of the many customizations I needed and is always available when I have a question. I like the fact that you can decide whether for them to use 3rd party verifiers that incur additional charges, or if we would rather accept documentation from the applicant for verification. Review collected by and hosted on G2.com.

There is nothing I dislike about SRA Screening. Review collected by and hosted on G2.com.

SRA's customer service is top-notch. I've worked with many background check platforms over the years, and SRA is by far my favorite.

Whenever there's a delay or I have a question, their team is incredibly accommodating, knowledgeable, and responsive. Their turnaround time is consistently fast, and I always feel supported throughout the process.

I highly recommend SRA to anyone looking for a reliable background screening partner with exceptional customer service. Review collected by and hosted on G2.com.

The criminal history checks can take sometime or SRA has outside charges that are not accounted for with your package for instances like employment verification. Review collected by and hosted on G2.com.

By far the best thing is the team assigned to us. Lauren Bell and Aaron Silver are exceptional. Their dedication to our organization has been very well received by our HR team. They respond quickly and have been extremely helpful in making sure the system works the way we need it to for our organization. There’s no waiting around for someone to pick up your tickets. Review collected by and hosted on G2.com.

At the moment there isn't something we dislike. Review collected by and hosted on G2.com.

They are US Based so easy to connect. They are timely and professional and so easy to work with!! We initially setup background packages and can update those at any time. We have a dedicated Account Rep who is awesome! Review collected by and hosted on G2.com.

There hasn't been anything about SRA that I dislike. Review collected by and hosted on G2.com.

I like that SRA Screening provides us with the detailed information we need to make decisions on employment. It's also time efficient, which is a big plus. Whenever there's a concern, they are very quick to resolve it, and their communication is second to none. I appreciate how seamlessly it integrates with our system, UKG, which offers a seamless process. The initial setup was easy, and they were hands-on, providing step-by-step instructions on integrating it and using it. The whole team, especially Klasey and Lauren, is just excellent and very responsive. Review collected by and hosted on G2.com.

I would prefer if they were able to run a search through numerous counties within a certain mile radius of the current address. Some states have numerous counties within the city. Review collected by and hosted on G2.com.

I find SRA Screening to be an easy-to-use platform that really helps me to be more efficient in my day-to-day work. I also appreciate their excellent customer service and how they expedite requests as needed. The initial setup was also easy, which was a great aspect for me. Review collected by and hosted on G2.com.

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The absolute hands-down best part of SRA is the customer service. We were provided excellent training and tutorials at the beginning and it has continued every since then whenever I have had a question or issues. Klasey Wojcik and Lauren Bell are in the top 1% of showcasing what excellent customer service should be. Their quick attentiveness and availability has been an absolute pleasure. Review collected by and hosted on G2.com.

I can categorically say that I do not have one single complaint about SRA. Review collected by and hosted on G2.com.

SRA Screening helps us address critical business challenges by streamlining our background check processes for both employment and tenant screening. This ensures we make informed decisions, reduce risks associated with hiring and leasing, and maintain a safe and trustworthy environment. The platform's efficiency also saves us time and resources, allowing us to focus on core business operations. Review collected by and hosted on G2.com.

Nothing! They have been great in time efficiency and that is my number one priority. Review collected by and hosted on G2.com.

I have been using SRA Screening for our company's background check needs, and I couldn't be more satisfied with their service. Their customer service is excellent, consistently providing prompt and helpful responses to all our requests. They are incredibly flexible and adapt seamlessly to our specific needs, making the entire process smooth and efficient. I highly recommend SRA Screening to anyone in need or reliable and responsive background check services. Review collected by and hosted on G2.com.

Nothing. Everyone I have worked with has been very friendly and helpful. Review collected by and hosted on G2.com.