# SRA Screening Reviews **Vendor:** SRA Screening **Category:** [Background Check Software](https://www.g2.com/categories/background-check) **Average Rating:** 4.9/5.0 **Total Reviews:** 14 ## About SRA Screening We’re not just your background check vendor, we’re your HR partner. SRA Screening is a PBSA accredited provider delivering fast, compliant, and reliable screening solutions. We offer employment and tenant screening, verifications, drug testing, occupational health services, global watchlist checks, social media screening, and more. Join the SRA family and hire with confidence. ## SRA Screening Pros & Cons **What users like:** - Users praise the **incredible customer support** of SRA Screening for their quick response and personalized assistance. (6 reviews) - Users appreciate the **fast response time** of SRA Screening, ensuring quick assistance and efficient service throughout the process. (6 reviews) - Users value the **time-saving efficiency** of SRA Screening, enhancing focus on core business operations while reducing risks. (6 reviews) - Users value the **efficiency** of SRA Screening, enabling quicker decisions and a focus on core business operations. (5 reviews) - Users appreciate the **incredible customer service** of SRA Screening, noting their quick responses and helpful staff. (5 reviews) - Friendly (4 reviews) - Speed (4 reviews) - Background Checks (3 reviews) - Seamless Process (3 reviews) - Speed of Service (3 reviews) **What users dislike:** - Users find the SRA Screening **expensive** , particularly with additional costs for further investigations and third-party verifications. (2 reviews) - Users find the **poor applicant quality** may require additional costly investigations, complicating the hiring process. (1 reviews) - Users highlight **verification issues** with SRA Screening, particularly when relying on costly third-party services. (1 reviews) ## SRA Screening Reviews ### 1. Raising the bar for customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Franklin H. | Human Resources Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2024 **What do you like best about SRA Screening?** The absolute hands-down best part of SRA is the customer service. We were provided excellent training and tutorials at the beginning and it has continued every since then whenever I have had a question or issues. Klasey Wojcik and Lauren Bell are in the top 1% of showcasing what excellent customer service should be. Their quick attentiveness and availability has been an absolute pleasure. **What do you dislike about SRA Screening?** I can categorically say that I do not have one single complaint about SRA. **Recommendations to others considering SRA Screening:** Of all businesses you'll ever deal with, SRA will standout immediately. They combine their prompt, professionalism with a classy touch of personalization. **What problems is SRA Screening solving and how is that benefiting you?** We started using SRA at the beginning of the year for our company background checks and quarterly MVRs. Comparing to differnent providers of these types of services, SRA is the gold standard across the board. ### 2. Amazing Customer Service and Etiquette by Grace Paquette **Rating:** 5.0/5.0 stars **Reviewed by:** Alex B. | Wealth Management, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2024 **What do you like best about SRA Screening?** SRA Screening helps us address critical business challenges by streamlining our background check processes for both employment and tenant screening. This ensures we make informed decisions, reduce risks associated with hiring and leasing, and maintain a safe and trustworthy environment. The platform's efficiency also saves us time and resources, allowing us to focus on core business operations. **What do you dislike about SRA Screening?** Nothing! They have been great in time efficiency and that is my number one priority. **Recommendations to others considering SRA Screening:** Do it. **What problems is SRA Screening solving and how is that benefiting you?** SRA Screening helps us address critical business challenges by streamlining our background check processes for both employment and tenant screening. This ensures we make informed decisions, reduce risks associated with hiring and leasing, and maintain a safe and trustworthy environment. The platform's efficiency also saves us time and resources, allowing us to focus on core business operations. ### 3. Excellent customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2024 **What do you like best about SRA Screening?** I have been using SRA Screening for our company's background check needs, and I couldn't be more satisfied with their service. Their customer service is excellent, consistently providing prompt and helpful responses to all our requests. They are incredibly flexible and adapt seamlessly to our specific needs, making the entire process smooth and efficient. I highly recommend SRA Screening to anyone in need or reliable and responsive background check services. **What do you dislike about SRA Screening?** Nothing. Everyone I have worked with has been very friendly and helpful. **What problems is SRA Screening solving and how is that benefiting you?** We previously faced challenges with our former background screening provider, particularly in verifying employment history and education levels. SRA Screening has significantly simplified this process for us, delivering timely and accurate verification. Their efficiency has made a noticeable difference for us. ### 4. Great experience so far **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2024 **What do you like best about SRA Screening?** When it comes to these kind of platforms, customer service is always a huge aspect that I look for. When it comes to using SRA, my rep Sheryl who I've been working with for the last 3 months has been extremely helpful with any background related questions I have and to add the cherry to the top, she's super quick with responses. SRA itself is very easy and seamless to use. Reports are very detailed and easy to read/decipher. **What do you dislike about SRA Screening?** Sometimes SRA needs to do a further investigation on an applicant which costs additional money but that's nothing SRA or I can control. **What problems is SRA Screening solving and how is that benefiting you?** Huge piece of our onboarding process ### 5. Excellent customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Safety **Reviewed Date:** October 01, 2024 **What do you like best about SRA Screening?** Any time I have a question or need help, I get a reply within minutes! My time is valuable and knowing that my questions can answers quickly is so important. **What do you dislike about SRA Screening?** I don't think there is anything I dislike. Maybe pricing is sometimes out of my budget especially using the 3rd party verification but other than that, no issues. **What problems is SRA Screening solving and how is that benefiting you?** My company has been using SRA for 3years to complete our background reports. I have always received excellent customer service anytime I reach out for assistance. In particular, Lauren Bell and Carol Gajjar have helped me several times with background questions and general information. I appreciate all of the support as I am an HR Department of one! Thank you so much for the excellent service! ### 6. My experience with SRA has been amazing. **Rating:** 5.0/5.0 stars **Reviewed by:** Chris L. **Reviewed Date:** September 26, 2024 **What do you like best about SRA Screening?** The meticulous attention to detail and exceptional customer service provided to each candidate ensures a swift and efficient process. They are always just a phone call away, promptly resolving any issues that arise. **What do you dislike about SRA Screening?** There is nothing I dislike about SRA. The team is amazing and goes the extra mile to help our canidates. **What problems is SRA Screening solving and how is that benefiting you?** We are a staffing company and SRA helps us quickly and efficiently background check and drug test in several states. ### 7. The Absolute Best Customer Service and User Friendly Website **Rating:** 5.0/5.0 stars **Reviewed by:** Cathy B. | National Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2024 **What do you like best about SRA Screening?** SRA offers a user friendly website. The team reaches out to keep us updated if there is a delay or an extra charge for a certain state. **What do you dislike about SRA Screening?** I haven't found anything in over a year that I dislike. **What problems is SRA Screening solving and how is that benefiting you?** SRA is prompt on answering any questions we have. We haven't had any problems and everything is done in a timely manner. ### 8. Always a great experience with SRA **Rating:** 5.0/5.0 stars **Reviewed by:** Erick M. | Senior Talent Acquisition Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** October 01, 2024 **What do you like best about SRA Screening?** Their response time is usually very fast. **What do you dislike about SRA Screening?** Nothing at this time, any delays are no fault of SRA. **Recommendations to others considering SRA Screening:** They are professional, responsive, and worth considering. **What problems is SRA Screening solving and how is that benefiting you?** SRA screens our candidates backgrounds allowing us to make the decision if we would like to move forward with our offers. This is important for us as we want to ensure we are bringing in qualified candidates into our business. ### 9. Incredible customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2024 **What do you like best about SRA Screening?** Incredible customer service. They are willing to listen to you and act FAST. Their follow up skills had me amazed! **What do you dislike about SRA Screening?** Nothing. It was a great experience with SRA Screening. **What problems is SRA Screening solving and how is that benefiting you?** Bringing in the right people to our business. ### 10. Fast response, accurate answers. **Rating:** 5.0/5.0 stars **Reviewed by:** Anna Y. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2024 **What do you like best about SRA Screening?** Fast and accurate. If there is something else needed, they get it done as soon as they can and with updates. **What do you dislike about SRA Screening?** There is nothing that I dislike about SRA screening so far. **What problems is SRA Screening solving and how is that benefiting you?** We do background checks on new hires for my company. Whilst we have used other similar systems before, SRA is fast and reliable so it is always easy for us to use. ### 11. They rock! **Rating:** 5.0/5.0 stars **Reviewed by:** Kara H. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2024 **What do you like best about SRA Screening?** They are extremely effective and efficient. **What do you dislike about SRA Screening?** I do not have any complaints about SRA screening. **Recommendations to others considering SRA Screening:** Start using them! They are incredible and will support you in whatever screenings you need completed. **What problems is SRA Screening solving and how is that benefiting you?** They are running in depth background checks for our candidates. They are supporting us in quick turn around times and breaking down the reports. ### 12. excellent client service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2024 **What do you like best about SRA Screening?** A business has a choice with many screening and background check companies. SRA Screening staff that we interact with are helpful and respond timely to inquiries and requests for assistance with processing times. They are a pleasure to work with. **What do you dislike about SRA Screening?** The website interface and the data entry form for submitting requests could be freshened up a bit to be more visually appealing and user-friendly. **Recommendations to others considering SRA Screening:** SRA Screening is an efficient and cost-friendly solution for screening needs. **What problems is SRA Screening solving and how is that benefiting you?** SRA Screening offers an effective and efficient background screening site. ### 13. Carol Gajjar is amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2024 **What do you like best about SRA Screening?** The staff here are friendly, helpful, and incredibly efficient. **What do you dislike about SRA Screening?** Nothing right now - really happy with the service. **Recommendations to others considering SRA Screening:** This company is wonderful - excellent communication and service. **What problems is SRA Screening solving and how is that benefiting you?** Carol Gajjar helped me get a background check in alignment by reaching out to an employer for the 2nd time to confirm details and was able to get new information we needed. I really appreciate her help and expertise in this search! ### 14. Recommendation for SRA **Rating:** 4.0/5.0 stars **Reviewed by:** Elliot S. | Attorney , Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2024 **What do you like best about SRA Screening?** personalized and detailed Customer service **What do you dislike about SRA Screening?** There is nothing not to like about SRA Screening **What problems is SRA Screening solving and how is that benefiting you?** Quick turn around with background screening process - [View SRA Screening pricing details and edition comparison](https://www.g2.com/products/sra-screening/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+09%3A48%3A14+-0500&secure%5Bsession_id%5D=09ea672d-244f-4760-9afc-fdef6ff8fe5b&secure%5Btoken%5D=d0011ac56c4df48f7fe26f1b6f14f0a07f1e1d954efb12e0637316f307c3d426&format=llm_user) ## SRA Screening Features **Background Check Administration** - Screening and Assessments - Compliance - Dashboard **Drug Testing Administration** - Screening and Assessments - Compliance - Dashboard - Integrations **Platform Content** - Templates - Automated - Reports **Generative AI** - AI Text Generation - AI Text Summarization **Background Check Data** - Real-Time Tracking - Platform Search - Alerts and Notifications **Drug Testing Data** - Real-Time Tracking - Alerts and Notifications **Platform Basics** - Optimization - Interoperability - Performance **Background Check Additional Functionality** - Integrations - Mobility - Messaging **Drug Testing Additional Functionality** - Mobility - Messaging - Payment **Platform Additional Functionality** - Integrations - Identity verification - Fraud detection - Custom branding **Platform Data** - Visualization - Security and Compliance - Alerts and Notifications - GDPR Compliant **AI Insight Check - Background Check** - Insight Check **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **AI Investigation and Verification - Background Check** - Verification ## Top SRA Screening Alternatives - [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) - 4.7/5.0 (503 reviews) - [Checkr](https://www.g2.com/products/checkr/reviews) - 4.5/5.0 (388 reviews) - [Hireology](https://www.g2.com/products/hireology/reviews) - 4.5/5.0 (1,349 reviews)