SPS Commerce Fulfillment EDI Reviews & Product Details

I like that SPS Commerce Fulfillment EDI, once set up, just works. Plus, there's a great team of humans I can reach out to when there are problems, which has been instrumental in helping us work through issues as they come up. We have built a great relationship with our team. The consistency of having the same project manager since day one has been beneficial, and James, our technical contact, is by far the best we've had. He keeps everything on track, leading weekly calls and even participating in long sessions to dive deep into integrations. The team's support has been a very positive experience, really helping us navigate the process without too much pain. Review collected by and hosted on G2.com.

Onboarding a lot of customers at once is challenging because each customer has its own different documentation that needs to get turned on, and every step is a rather complex process. It sometimes feels like there's a lack of clarity on where we're at with each piece. The user interface of SPS Commerce could be more aesthetically appealing. Though it is sufficient for our needs, a more visually appealing interface would be nice. The initial setup was a bit rocky from the people standpoint, as our first integration contact was a little 'spaCy', which made getting kicked off a bit challenging. Review collected by and hosted on G2.com.

I like that the support team is very responsive via email and call. They are constantly rolling out new upgrades and improvements to the service. Review collected by and hosted on G2.com.

I think there could be some improvement with more continued education on how and why things work the way they do with SPS Commerce Fulfillment EDI. Review collected by and hosted on G2.com.

It makes using EDI easy. It creates all the documents smoothly and lets multiple users access them without hassle. Every retailer has different requirements and using SPS makes it easy to get on boarded. Review collected by and hosted on G2.com.

It’s a little on the expensive side. You really need to stay on top of which retailers you’re doing business with, and make sure you remove any that you’re no longer working with. Review collected by and hosted on G2.com.

I find the SPS Commerce Fulfillment EDI portal to be very good and very helpful. It is a great platform for submitting all the POs and invoices and is especially beneficial for the Gen Z generation in the industry. It efficiently manages the process of uploading quarterly invoices, and when everything is submitted correctly, the vendors directly pay us without needing additional verification. The initial setup was pretty easy with full help available from the chat center if needed. Review collected by and hosted on G2.com.

The payment for the invoices could be a little bit improved. We might have an option of secondary bank account as well to look for the payment options in the future. Review collected by and hosted on G2.com.

good design, has an api, good for integrations and business continuity Review collected by and hosted on G2.com.

there is a big learning curve, but it is what it is. Some controls are unintuitive. Review collected by and hosted on G2.com.

I like the simplicity and the well integration with NetSuite, which is my ERP system. Visibility is also a great feature; I can see all the issues and emails from SPS Commerce Fulfillment EDI, which gives me all the details if there's any. It's been working well since we went live almost three and a half years ago, and I'm really happy with the move. They resolve any issues immediately, which is fantastic. Review collected by and hosted on G2.com.

It wasn't that easy, but we had the team and the consultant from SPS help us to move. Actually, it wasn't easy because there was a big amount of really important that we had to implement. Review collected by and hosted on G2.com.

For marketing portal issues, we have a very quick response time from SPS Commerce as well as good insights as to what went wrong and how to avoid in future. Review collected by and hosted on G2.com.

Long term issues such as speed, function and other ongoing issues are often addressed and then it feels like there is little follow up on the resolution directly back to the person who submitted the complaint/issue. Review collected by and hosted on G2.com.

It helps automate processes and seamlessly integrate systems while being easy to navigate. The implementation team is helpful for any customization needs you may have. It performs well and if there are any issues their support team is very effective, responsive, and helpful. Review collected by and hosted on G2.com.

It can be a little pricey as the costs add up with each new partner and number of documents sent Review collected by and hosted on G2.com.

The templates have been the best/easiest thing to use with SPS EDI Review collected by and hosted on G2.com.

I wish it didn't delete the templates every 18 months. Integration with our ERP is more expensive than I'd like. Review collected by and hosted on G2.com.

SPS is easy to work with and has people that respond immediately. Review collected by and hosted on G2.com.

I am sorry, there is nothing we dislike working with SPS Review collected by and hosted on G2.com.