Splashtop Remote Access Reviews & Product Details

I love that I can quickly access all our computers remotely, whether or not the user is logged in. It works quickly and easily. Installation is also quite simple: just go to the deployment URL, download, and run the installer. I use it frequently to help our employees at their various locations. Review collected by and hosted on G2.com.

Sometimes, remote computers appear offline even though a user is logged in and connected to the Internet. I have to instruct them to restart the computer to gain access. Review collected by and hosted on G2.com.

It's a quick and easy to install tool that allows you to remote onto any machine with little limitations. The phone app is also very useful. Easy to integrate, and implement. Can be used every day. Customer support responds quickly. Review collected by and hosted on G2.com.

Sometimes the client end software bugs out and removes itself from a listing. Normally it's just annoying but it can be extremely disruptive if the client is not nearby or is a system that is constantly in use. Review collected by and hosted on G2.com.

It works great for remote access and it has a very fair cost practice compared to other platforms. I find it simple to use and it loads fast. We use it every day to access our development and testing computers. Review collected by and hosted on G2.com.

Transferring files could improve some; although recent updates are much better at this. Review collected by and hosted on G2.com.

Splashtop's Business level remote access is vital for our team and gives us easy to use device and group lists as well as provides us with vital tools like deployment packages for fast, effortless deployment. Combining it with their SOS support tool for daily use makes it indispensable. Review collected by and hosted on G2.com.

It can conflict with other remote access tools being used by other vendors on client machines, and it does not contain a list of Most Recently Used codes for when you're quickly shuffling between single connection machines. Review collected by and hosted on G2.com.

The ease of use and ability to add multiple PCs on a single account is very convenient. I'm able to manage multiple users in a single place and they have also made that pretty straightforward. Priced lower than most others and just as fast on slow connections. Review collected by and hosted on G2.com.

The only issue with Splashtop is that on slow internet connections it's not as fast as other options but those other options cost way more. Review collected by and hosted on G2.com.

I use this product daily to log into systems and it is very user friendly. It is easy to download on to a new device and to set up. It is very simplistic. Review collected by and hosted on G2.com.

Splashtop can at times be a little slow, only 2 users can be in the system at a time and only one working on the system, and occasionally some features will get a little off such as calibration on the screen or once you type in the on-screen chat things do not work correctly. But the chat is not necessary for my team and the calibration is rare. Review collected by and hosted on G2.com.

Really easy to use and organize, especially groups in Streamer. Review collected by and hosted on G2.com.

It would be great if we could have a recently used list of SOS connection codes, for those times where you might have more than one session open and accidentally close one of them.

The insert/type-over behaviour of the insert key is sometimes inconsistent during sessions.

Copy/paste/clipboard behaviour is sometimes inconsistent during sessions. Review collected by and hosted on G2.com.

Dedicated application for both desktop and mobile devices. It provides much information like who is logged on, last active timestamp, IP address, etc. Review collected by and hosted on G2.com.

Every once in a while there are connectivity challenges. But I use multiple remote control applications and that seems to be the case with every single one. Review collected by and hosted on G2.com.

It is generally responsive and does what you expect a remote access product to without weird video scaling issues and device control problems Review collected by and hosted on G2.com.

The software has occasional crashes, and sometimes does not properly sync the clipboard Review collected by and hosted on G2.com.

It is very easy to send instructions for the end user to join a remote session to complete any assistance needed Review collected by and hosted on G2.com.

One downside to have the hands free client installed on a remote machine is that it prompts you to login. Sometimes I would like to just start the session and be under the current user. Review collected by and hosted on G2.com.