Compare Splashtop Remote Access and TeamViewer

At a Glance
Splashtop Remote Access
Splashtop Remote Access
Star Rating
(509)4.8 out of 5
Market Segments
Small-Business (82.4% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$8.25 1 User Per Month
Browse all 4 pricing plans
TeamViewer
TeamViewer
Star Rating
(3,776)4.5 out of 5
Market Segments
Small-Business (43.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that TeamViewer excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Splashtop Remote Access. Users appreciate its robust features for remote communication, highlighting its effectiveness in facilitating secure and productive virtual meetings.
  • Users say that TeamViewer's implementation process is particularly user-friendly, with many noting that even non-technical users find it easy to get started. This ease of integration across various operating systems and devices makes it a versatile choice for businesses.
  • Reviewers mention that while Splashtop Remote Access is praised for its cost-effectiveness and reliability, it falls short in overall performance metrics. Users appreciate features like file transfer and multi-monitor support, but some feel it lacks the comprehensive capabilities that TeamViewer offers.
  • According to verified reviews, Splashtop Remote Access shines in its ease of use, with users highlighting the responsive support team that actively incorporates feedback to enhance features. This responsiveness is a strong point for users looking for a solution that evolves with their needs.
  • G2 reviewers note that TeamViewer provides superior support quality, with many users expressing satisfaction with the assistance they receive. In contrast, while Splashtop's support is generally good, some users have reported challenges in getting timely help for more complex issues.
  • Users highlight that TeamViewer's extensive feature set, including advanced remote control and session recording capabilities, positions it as a leader in the market. Meanwhile, Splashtop Remote Access, while effective for basic tasks, may not meet the needs of users requiring more advanced functionalities.
Pricing
Entry-Level Pricing
Splashtop Remote Access
Splashtop Remote Access Pro
$8.25
1 User Per Month
Browse all 4 pricing plans
TeamViewer
Remote Access
Starting at $24.90
Browse all 4 pricing plans
Free Trial
Splashtop Remote Access
Free Trial is available
TeamViewer
Free Trial is available
Ratings
Meets Requirements
9.6
409
9.1
2,999
Ease of Use
9.7
413
9.1
3,181
Ease of Setup
9.3
296
9.1
946
Ease of Admin
9.5
246
8.9
681
Quality of Support
9.3
273
8.6
2,574
Has the product been a good partner in doing business?
9.6
229
8.6
637
Product Direction (% positive)
9.1
391
8.7
2,893
Features by Category
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Remote Monitoring & Management (RMM)Hide 19 FeaturesShow 19 Features
Not enough data
9.1
60
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.4
54
Not enough data
9.2
12
Not enough data
9.4
11
Monitoring and Management
Not enough data
9.2
53
Not enough data
9.3
53
Not enough data
9.1
55
Not enough data
9.2
54
Not enough data
9.2
12
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.8
13
Service Management
Not enough data
9.5
54
Not enough data
9.3
12
Not enough data
8.5
12
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
8.7
13
Not enough data
9.0
13
Not enough data
9.0
13
Not enough data
8.7
13
Not enough data
9.0
13
Not enough data
9.0
13
Not enough data
9.2
14
8.1
29
8.7
1,067
Presenter Tools
8.7
22
8.9
866
8.0
22
8.5
788
9.7
25
9.1
940
|
Verified
8.0
22
8.8
837
|
Verified
Conferencing Options
7.4
22
8.7
798
|
Verified
7.4
21
8.7
811
|
Verified
Feature Not Available
8.7
794
|
Verified
Application Tools
8.7
25
8.9
873
|
Verified
8.3
23
8.9
828
|
Verified
9.0
24
8.7
809
|
Verified
Agentic AI - Screen Sharing
5.6
6
8.0
41
Unified Endpoint Management (UEM)Hide 17 FeaturesShow 17 Features
Not enough data
9.8
6
Scope
Not enough data
10.0
6
Not enough data
10.0
6
Security
Not enough data
10.0
6
Not enough data
9.4
6
Not enough data
9.7
6
Management
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
10.0
6
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
22
Functionality
Not enough data
9.4
20
Not enough data
9.4
19
Not enough data
9.2
21
Not enough data
9.3
21
Monitoring - Network Monitoring
Not enough data
8.8
11
Not enough data
9.4
11
Not enough data
9.5
11
Management
Not enough data
9.3
20
Not enough data
9.4
20
Not enough data
9.3
21
Analytics - Network Monitoring
Not enough data
9.1
11
Not enough data
8.9
11
Security - Network Monitoring
Not enough data
9.4
11
Not enough data
9.2
11
Not enough data
9.2
11
Network Performance - Network Monitoring
Not enough data
9.1
11
Not enough data
9.5
11
AI Automation - Network Monitoring
Not enough data
9.3
10
Not enough data
9.4
11
Not enough data
9.4
11
Agentic AI - Network Monitoring
Not enough data
9.3
10
Not enough data
9.7
10
Not enough data
9.7
10
Not enough data
9.7
10
Not enough data
9.5
10
Not enough data
9.5
10
Not enough data
9.3
10
Not enough data
8.0
32
Asset Inventory
Not enough data
8.3
26
Not enough data
8.3
26
Not enough data
8.3
25
Not enough data
7.3
24
Not enough data
8.3
26
Generative AI
Not enough data
7.8
19
Not enough data
7.7
19
Agentic AI - IT Asset Management
Not enough data
7.9
14
Not enough data
7.9
14
Not enough data
8.1
14
Not enough data
7.6
14
Not enough data
7.7
14
Not enough data
8.1
15
Not enough data
7.7
14
Management
Not enough data
9.1
25
Not enough data
8.6
25
Not enough data
8.3
20
Not enough data
7.5
22
ServiceNow Store AppsHide 6 FeaturesShow 6 Features
Not enough data
9.3
145
ServiceNow Apps
Not enough data
9.3
131
Not enough data
9.3
132
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.2
76
9.0
617
Administration
9.1
73
9.2
560
8.9
74
9.1
544
8.0
67
8.9
487
9.3
72
9.0
520
8.4
68
8.9
499
8.9
74
9.0
505
Maintenance
8.4
71
9.0
502
8.4
65
8.9
468
Communication
8.5
68
9.0
499
6.2
64
8.6
443
6.1
64
8.7
447
6.8
65
8.8
467
Security
8.3
66
9.0
464
8.2
65
9.0
465
Device Support
8.2
70
8.9
494
8.4
73
9.1
504
8.4
71
9.1
506
Performance
8.3
67
8.9
473
AR Collaboration ToolsHide 9 FeaturesShow 9 Features
Not enough data
9.9
5
Remote Support
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
9.3
5
Hardware Integration
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
10.0
5
Content
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
9.3
26
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.4
24
Security
Not enough data
9.3
23
Not enough data
Feature Not Available
Endpoint ManagementHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Remote Video SupportHide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Remote Support - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile Device Management (MDM)Hide 18 FeaturesShow 18 Features
Not enough data
8.9
35
Platform - Mobile Device Management (MDM)
Not enough data
8.8
30
Operating System
Not enough data
9.5
32
Not enough data
9.1
30
Not enough data
8.9
32
Management
Not enough data
8.8
31
Not enough data
8.5
31
Not enough data
9.0
29
Not enough data
8.6
29
Not enough data
8.8
31
Security
Not enough data
8.7
30
Not enough data
8.9
33
Agentic AI - Mobile Device Management (MDM)
Not enough data
9.3
7
Not enough data
9.0
7
Not enough data
9.5
7
Not enough data
9.0
7
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
8.6
7
Enterprise IT ManagementHide 18 FeaturesShow 18 Features
Not enough data
9.2
23
Analysis
Not enough data
8.9
18
Platform
Not enough data
9.3
20
Not enough data
9.0
17
Not enough data
9.1
17
Not enough data
8.8
17
Not enough data
9.5
17
Security
Not enough data
9.2
17
Not enough data
9.4
16
Not enough data
9.2
15
Not enough data
9.7
15
Not enough data
9.1
15
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.9
304
8.7
1,726
Administration
9.0
217
8.8
1395
8.9
157
8.7
1307
Feature Not Available
8.6
1302
8.3
146
8.6
1282
8.5
151
8.7
1320
9.3
229
8.7
1394
9.2
227
8.9
1460
Platform
9.3
217
8.9
1410
8.7
205
8.7
1366
Feature Not Available
8.7
1332
9.5
257
9.1
1502
Security
7.9
125
8.6
1193
8.9
190
8.8
1340
8.9
176
8.7
1284
Categories
Categories
Shared Categories
Splashtop Remote Access
Splashtop Remote Access
TeamViewer
TeamViewer
Splashtop Remote Access and TeamViewer are categorized as Screen Sharing, Remote Desktop, and Remote Support
Reviews
Reviewers' Company Size
Splashtop Remote Access
Splashtop Remote Access
Small-Business(50 or fewer emp.)
82.4%
Mid-Market(51-1000 emp.)
15.3%
Enterprise(> 1000 emp.)
2.2%
TeamViewer
TeamViewer
Small-Business(50 or fewer emp.)
43.2%
Mid-Market(51-1000 emp.)
36.2%
Enterprise(> 1000 emp.)
20.6%
Reviewers' Industry
Splashtop Remote Access
Splashtop Remote Access
Accounting
10.4%
Information Technology and Services
10.0%
Computer Software
4.3%
Hospital & Health Care
3.7%
Retail
3.5%
Other
68.2%
TeamViewer
TeamViewer
Information Technology and Services
16.3%
Computer Software
10.6%
Marketing and Advertising
4.1%
Telecommunications
3.2%
Consumer Services
3.0%
Other
62.9%
Alternatives
Splashtop Remote Access
Splashtop Remote Access Alternatives
Zoho Assist
Zoho Assist
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ScreenConnect
ScreenConnect
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AnyDesk
AnyDesk
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RemotePC
RemotePC
Add RemotePC
TeamViewer
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NinjaOne
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Atera
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Discussions
Splashtop Remote Access
Splashtop Remote Access Discussions
How do I print from my clients computer to my printer
3 Comments
Jesse J.
JJ
https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/212725383-REMOTE-PRINTRead more
What is the network traffic like for the streamers?
2 Comments
RN
Minimal. I am connected all day and it barely up-ticks my bandwidth. They do some tricks with only transmitting the portions of the screen that have...Read more
Connection
1 Comment
Tim D.
TD
If you open the Splashtop Streamer on your laptop (from the icon tray in the lower right of your screen), select Security on the left side of the Streamer...Read more
TeamViewer
TeamViewer Discussions
How would teanviewer connect without a fast internet?
9 Comments
Parvin A.
PA
Can i access the mobile phone devices through remote desktop ?
5 Comments
Asher Z.
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Somewhat expensive licenses?
4 Comments
Verified User
G2
You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used...Read more