G2 reviewers report that TeamViewer excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Splashtop Remote Access. Users appreciate its reliable connection quality and the ability to quickly connect to remote devices, which is crucial for effective support work.
Users say that TeamViewer's features, such as screen sharing and file transfer, are particularly beneficial for remote support. One reviewer highlighted how these features help explain complex issues during support sessions, making it a preferred choice for many.
According to verified reviews, Splashtop Remote Access shines in its ease of use and ability to handle multiple screens seamlessly. Users have noted that it allows them to connect to multiple monitors effortlessly, creating a familiar work environment even when remote.
Reviewers mention that while Splashtop Remote Access is user-friendly, it falls short in overall market presence and user satisfaction compared to TeamViewer. The lower G2 Score reflects some users' concerns about its support capabilities and feature set.
Users highlight TeamViewer's strong security features, which are essential for businesses handling sensitive information. The platform's data encryption and compliance measures are frequently praised, making it a trusted option for many organizations.
G2 reviewers note that while Splashtop Remote Access is a cost-effective solution with a lower entry price, TeamViewer's comprehensive feature set justifies its higher cost for users who require advanced functionalities and robust support options.
Pricing
Entry-Level Pricing
Splashtop Remote Access
Splashtop Remote Access Pro
$8.25
1 User Per Month
Billed annually at $99.
For individuals and small teams who need remote work productivity
How do I print from my clients computer to my printer
3 Comments
JJ
https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/212725383-REMOTE-PRINTRead more
What is the network traffic like for the streamers?
2 Comments
RN
Minimal. I am connected all day and it barely up-ticks my bandwidth. They do some tricks with only transmitting the portions of the screen that have...Read more
Connection
1 Comment
TD
If you open the Splashtop Streamer on your laptop (from the icon tray in the lower right of your screen), select Security on the left side of the Streamer...Read more
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Somewhat expensive licenses?
4 Comments
G2
You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used...Read more
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