Splashtop Remote Access Features
Administration (12)
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Usage Information
Offers visibility into employee device activity
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Integrations
Allows for integration of support, chat, diagnostic or other IT management tools
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Session Recording
Provides the ability to record remote access and support sessions
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Session Transfer
Allows remote access and support sessions to be transferred between users
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Unattended Access
Allows administrators access to devices, regardless of end-user's presence
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File Sharing
Allows remote users to share files with other remote users
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Screen Sharing
Provides screen sharing options to allow access to view or control real-time activities.
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File Sharing
Provides easy and seamless file transfer and sharing capabilities to increase productivity and collaboration while working remotely.
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Session Recording
Provides the ability to record remote access and support sessions.
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Unattended Remote Access
Provides remote access to computers at any time, without an end-user present.
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Multi - Session Handling
Provides multiple technician support simultaneously.
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Multi-Monitor Support
Allows users to switch between multiple end users’ monitors with a single click.
Platform (3)
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Cross-Platform Access
Allows remote usage and access across a range of operating systems and device types
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Mobile Device Access
Allows remote desktop administrators access to connected mobile devices
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Remote Device Control
Allows administators to take control of a connected endpoint device
Security (5)
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Remote Wipe
Enable the remote locking down and encryption of employee devices
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Device Management
Unifies endpoint management of employee devices
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Device Enrollment
Registers employee-owned or company-distributed devices for IT access
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Data Encryption
Implements encryption standards to secure data both in transit and at rest.
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Compliance
Provides compliance to multiple industry standards like HIPAA and GDPR.
Conferencing Options (2)
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Group Live Chat
Provides a live chat feed during a screen sharing session.
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Audio Conferencing
Allows users to communicate via audio channels.
Presenter Tools (4)
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Live Preview
Provides a live preview of what viewers are seeing in real-time.
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Notifications Blocker
Blocks notifications from other applications from appearing during a screen sharing session.
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Remote Control
Allows users to give audience members control of cursors or tools on the shared screen.
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Switch Presenter
Allows presenters to relinguish presenter access to another user in a call.
Application Tools (3)
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Password Protection
Provides password protection to screen sharing sessions.
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Recording
Allows users to record screen sharing sessions for later review.
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In-Browser Application
Software is available within browsers.
Maintenance (2)
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Remote Reboot
Remotely wake, restart, and install applications on sleeping devices.
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Remote Printing
Print files from remote computer onto the local printer, without having to transfer the file between computers.
Communication (4)
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Text Chat
Connects instantly via group chats, web-based chats, offline messaging, persistent chat groups, and customer-initiated chat.
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VoIP
Provides voice over IP calling solutions.
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Video Conference Call
Provides pre-session or in-session video call options to resolve issues.
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Screen Annotations
Allows to draw, highlight, encircle, and box certain areas on the screen of the remote computer to enhance support and communicate better.
Device Support (3)
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Mobile Device Access
Allows mobile device access to provide support or connect to your computer from anywhere.
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Multi-Platform Support
Provides support across iOS, Mac, Android, PC and other devices.
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Cross-Platform
Allows cross-platform device support, supporting Windows, Mac, Linux, iOS, Android, and Chromebook devices.
Performance (1)
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Reporting
Provides robust reporting capbilities like session details, technician performance information, and end users’ survey summaries.
Agentic AI - Screen Sharing (1)
Decision Making
Makes informed choices based on available data and objectives






