Spekit Reviews & Product Details

Spekit seamlessly integrates with our CRM and the content continues to work seamlessly even if changes are made to the user interface, field labels, etc. Users find the search function easy to use and feedback from end users has been very positive thus far. This enabled us to replace many communications that were previously going out via our internal chat system and via email with materials that are now accessible from right within the browser when users are in the midst of their work. Our partnership with the Spekit team has been great - they took the time to learn about our company's goals and pain points and have worked closely with us to build excitement about the roll out and track the usage and impact of this tool. They have also provided great guidance on how to improve our training materials and content. Review collected by and hosted on G2.com.

As of now I don't see any major downsides. Review collected by and hosted on G2.com.

Although I am not the one creating the content for Spekit and don't how easy it is to get that implemented, I'm thinking that it is fairly intuitive because we've been seeing pretty quick updates. When we get this integrated to many of our other business areas, I think this will be a game changer. Review collected by and hosted on G2.com.

I cannot say that I have used it enough to find a drawback at this point. I would say that getting people on board with using it at the company has been my biggest challenge to date. Review collected by and hosted on G2.com.

Great automation tool . Great to have spekit being able to integrate to any url page I am working within. No need to log into a separate system it’s all there and my finger tip. Review collected by and hosted on G2.com.

Some specific features require dev and not immediately available out of box but the spekit account team is great to facilitate as required. Review collected by and hosted on G2.com.

I really like being able to reference tutorials on my own, I already have a lot of experience in the non-profit world and so self-paced tutorials to just quickly remind me how certain services work when I haven't used them in awhile is great. Review collected by and hosted on G2.com.

Don't lock content! You can skip pages in physical books, I'd like spekit be as close to a physical guide as possible. Review collected by and hosted on G2.com.

Spekit puts all of our processes in one spot - with visuals! I use it often, and it integrates with our current platforms. Review collected by and hosted on G2.com.

That I sometimes forget to check Spekit before asking questions or for help. Review collected by and hosted on G2.com.

It's built in AI feature we use to day to day work. Review collected by and hosted on G2.com.

Sometimes it can be a little slow with loading speks, nothing major to stop using the platform but can be improved later in the future. Review collected by and hosted on G2.com.

Topics and subjects are so easy to look up and find, mass notifications is also great for keeping up to date to new processes Review collected by and hosted on G2.com.

The position of the chrome, many times I try to find the best spot for it but I still accidentally click it from time to time Review collected by and hosted on G2.com.

We created a new field in Salesforce that required further explanation - more than would be suitable for an i with a circle. Spekit makes it so easy so that staff understands when and how to use the field properly so we are collecting accurate data. Review collected by and hosted on G2.com.

I honestly cannot think of anything other than requiring a login from time to time. Review collected by and hosted on G2.com.

The upsides of using Spekit is it eliminates the search hassel. I no longer need to look through the compnay sites searching for answers. It saves me valubale time with my work flow and allows me to multi -task and work on a faster speed per my preferance. I use it daily and it creates an ease of implentation with the number of features you can access at a quick speed. The intergration was user friendly and customer support so far has been excellent. Review collected by and hosted on G2.com.

I have yet to find anything that I dislike about Spekit. I highly recommend this to any company looking to help employees navigate through workflow while hadneling customes. Review collected by and hosted on G2.com.

Spekit AI. Found this to display information in a very descriptive and useful way to understand. Review collected by and hosted on G2.com.

When searching on the sidebar, full view of speks can be better. ie. Text wrapping. Minor issue though. Review collected by and hosted on G2.com.