# Which AI IT Agents platforms avoid disrupting live systems and include rollback protections?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Which AI IT Agents platforms avoid disrupting live systems and include rollback protections is a legitimate concern once an AI agent has enough permissions to actually make changes rather than just answer questions. ServiceNow EmployeeWorks, Automation Anywhere Aisera Solutions, and Resolve come up most for this.</p><ol>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/servicenow-employeeworks/reviews"><strong>ServiceNow EmployeeWorks</strong></a>: built with approval workflows that limit what an agent can change without human sign-off.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/automation-anywhere-aisera-solutions/reviews"><strong>Automation Anywhere Aisera Solutions</strong></a>: includes safeguards designed to prevent automated actions from disrupting production systems.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/resolve-systems-resolve/reviews"><strong>Resolve</strong></a>: focused on IT automation with rollback capabilities built into its runbook execution.</li>
</ol><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">For IT teams giving an AI agent write access to live systems, what's the safeguard you wouldn't run without?</p>

##### Post Metadata
- Posted at: 17 days ago
- Net upvotes: 1


## Comments
### Comment 1

&lt;p&gt;For me, rollback is only one layer of protection. I’d also want strict permission boundaries, approval gates for higher-risk actions, and a clear audit trail showing exactly what the agent changed and why. A safe agent should ideally prevent a bad action from executing before you ever need the rollback.&lt;/p&gt;

##### Comment Metadata
- Posted at: 17 days ago
- Author title: Writer





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