Introducing G2.ai, the future of software buying.Try now
goHappy
Sponsored
goHappy
Visit Website
Product Avatar Image
Speakap

By Speakap

4.5 out of 5 stars

How would you rate your experience with Speakap?

goHappy
Sponsored
goHappy
Visit Website

Speakap Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Speakap to be easy to use, facilitating efficient communication among all employees effortlessly. (10 mentions)
Users value the easy communication features of Speakap, enabling efficient information sharing with all employees. (8 mentions)
Users appreciate the ease of communication with Speakap, keeping all employees connected and engaged seamlessly. (6 mentions)
Users appreciate the quick response of the customer support, enhancing communication and engagement within their teams. (4 mentions)
Users value the enhanced engagement provided by Speakap, fostering better communication and connectivity across teams. (4 mentions)
Users appreciate the seamless connectivity of Speakap, enabling effective communication with deskless teams and departments. (3 mentions)
Users value the efficient employee communication features of Speakap, enhancing connectivity and information sharing across departments. (3 mentions)
Users find missing features in Speakap, such as better polling options and an improved search function. (4 mentions)
Users note a lack of features in Speakap, desiring enhancements in polls, surveys, and the journey module. (3 mentions)
Users face messaging issues due to dependency on the Internet and difficulty tracking messages effectively. (2 mentions)
Users find video chat integration issues, needing third-party platforms for effective communication on Speakap. (1 mentions)
Users experience confusion due to message overlap and find it hard to keep up with updates. (1 mentions)
Users experience connectivity issues that hinder instant messaging and collaboration with colleagues effectively. (1 mentions)
Users find limited options in polls and surveys, suggesting improvements for better engagement and usability. (1 mentions)
Users face challenges with the poor search functionality in Speakap, making it hard to find specific updates. (1 mentions)

Top Pros or Advantages of Speakap

1. Ease of Use
Users find Speakap to be easy to use, facilitating efficient communication among all employees effortlessly.
See 10 mentions

See Related User Reviews

TC

Tushar C.

Enterprise (> 1000 emp.)

5.0/5

"Connect Ease"

What do you like about Speakap?

It helps companies talk to all their employees, even those who aren't at a desk. It's quick and keeps everyone in the loop. It gives you mobile and de

Helen S.
HS

Helen S.

Enterprise (> 1000 emp.)

5.0/5

"The Best Communication Product"

What do you like about Speakap?

Its created a modern easy to use and most of all engaging way for ALL our colleague to keep in touch. Its doesn't require everyone to have company ema

2. Communication
Users value the easy communication features of Speakap, enabling efficient information sharing with all employees.
See 8 mentions

See Related User Reviews

TC

Tushar C.

Enterprise (> 1000 emp.)

5.0/5

"Connect Ease"

What do you like about Speakap?

It helps companies talk to all their employees, even those who aren't at a desk. It's quick and keeps everyone in the loop. It gives you mobile and de

Helen S.
HS

Helen S.

Enterprise (> 1000 emp.)

5.0/5

"The Best Communication Product"

What do you like about Speakap?

Its created a modern easy to use and most of all engaging way for ALL our colleague to keep in touch. Its doesn't require everyone to have company ema

3. Helpful
Users appreciate the ease of communication with Speakap, keeping all employees connected and engaged seamlessly.
See 6 mentions

See Related User Reviews

Helen S.
HS

Helen S.

Enterprise (> 1000 emp.)

5.0/5

"The Best Communication Product"

What do you like about Speakap?

Its created a modern easy to use and most of all engaging way for ALL our colleague to keep in touch. Its doesn't require everyone to have company ema

BK

Bhawesh K.

Enterprise (> 1000 emp.)

5.0/5

"Frontline Connect"

What do you like about Speakap?

It makes it easy for companies to talk to all their workers, including those who don't have desks. It keeps everyone in the loop and connected. It h

4. Customer Support
Users appreciate the quick response of the customer support, enhancing communication and engagement within their teams.
See 4 mentions

See Related User Reviews

Simone M.
SM

Simone M.

5.0/5

"Exceptional Engagement and Support with Speakap"

What do you like about Speakap?

I am thrilled with Speakap's accessible application, which has significantly increased our daily and monthly active user engagement, exceeding our exp

BK

Bhawesh K.

Enterprise (> 1000 emp.)

5.0/5

"Frontline Connect"

What do you like about Speakap?

It makes it easy for companies to talk to all their workers, including those who don't have desks. It keeps everyone in the loop and connected. It h

5. Engagement
Users value the enhanced engagement provided by Speakap, fostering better communication and connectivity across teams.
See 4 mentions

See Related User Reviews

Helen S.
HS

Helen S.

Enterprise (> 1000 emp.)

5.0/5

"The Best Communication Product"

What do you like about Speakap?

Its created a modern easy to use and most of all engaging way for ALL our colleague to keep in touch. Its doesn't require everyone to have company ema

Simone M.
SM

Simone M.

5.0/5

"Exceptional Engagement and Support with Speakap"

What do you like about Speakap?

I am thrilled with Speakap's accessible application, which has significantly increased our daily and monthly active user engagement, exceeding our exp

6. Connectivity
Users appreciate the seamless connectivity of Speakap, enabling effective communication with deskless teams and departments.
See 3 mentions

See Related User Reviews

TC

Tushar C.

Enterprise (> 1000 emp.)

5.0/5

"Connect Ease"

What do you like about Speakap?

It helps companies talk to all their employees, even those who aren't at a desk. It's quick and keeps everyone in the loop. It gives you mobile and de

BK

Bhawesh K.

Enterprise (> 1000 emp.)

5.0/5

"Frontline Connect"

What do you like about Speakap?

It makes it easy for companies to talk to all their workers, including those who don't have desks. It keeps everyone in the loop and connected. It h

7. Employee Communication
Users value the efficient employee communication features of Speakap, enhancing connectivity and information sharing across departments.
See 3 mentions

See Related User Reviews

TC

Tushar C.

Enterprise (> 1000 emp.)

5.0/5

"Connect Ease"

What do you like about Speakap?

It helps companies talk to all their employees, even those who aren't at a desk. It's quick and keeps everyone in the loop. It gives you mobile and de

BK

Bhawesh K.

Enterprise (> 1000 emp.)

5.0/5

"Frontline Connect"

What do you like about Speakap?

It makes it easy for companies to talk to all their workers, including those who don't have desks. It keeps everyone in the loop and connected. It h

Top Cons or Disadvantages of Speakap

1. Missing Features
Users find missing features in Speakap, such as better polling options and an improved search function.
See 4 mentions

See Related User Reviews

Nele S.
NS

Nele S.

Mid-Market (51-1000 emp.)

5.0/5

"Great way to connect!"

What do you dislike about Speakap?

There are still some things that should be added to Speakap. The use of polls that aren't anonymous, a way to send a message when it's someones birthd

Hrushikesh K.
HK

Hrushikesh K.

Enterprise (> 1000 emp.)

4.5/5

"My Thoughts on Speakap Usage"

What do you dislike about Speakap?

Video chat requires support by integrating external web conferencing platforms like GTM & Zoom.

2. Lack of Features
Users note a lack of features in Speakap, desiring enhancements in polls, surveys, and the journey module.
See 3 mentions

See Related User Reviews

Nele S.
NS

Nele S.

Mid-Market (51-1000 emp.)

5.0/5

"Great way to connect!"

What do you dislike about Speakap?

There are still some things that should be added to Speakap. The use of polls that aren't anonymous, a way to send a message when it's someones birthd

KL

Kathrin L.

Enterprise (> 1000 emp.)

5.0/5

"Closing the gap between frontline and office workers"

What do you dislike about Speakap?

There's not much we didn't like about our Speakap network. One suggestion would be to extend the limited number of characters in the surveys and to ma

3. Messaging Issues
Users face messaging issues due to dependency on the Internet and difficulty tracking messages effectively.
See 2 mentions

See Related User Reviews

Hilde G.
HG

Hilde G.

Mid-Market (51-1000 emp.)

4.5/5

"Ideal for our intern communication"

What do you dislike about Speakap?

Messages sometimes come too close together, and employees occasionally lose track. It would be nice if updates could also be scheduled in the future.

BK

Bhawesh K.

Enterprise (> 1000 emp.)

5.0/5

"Frontline Connect"

What do you dislike about Speakap?

It's Internet necessary for instant messaging.

4. Chat Functionality Issues
Users find video chat integration issues, needing third-party platforms for effective communication on Speakap.
See 1 mentions

See Related User Reviews

Hrushikesh K.
HK

Hrushikesh K.

Enterprise (> 1000 emp.)

4.5/5

"My Thoughts on Speakap Usage"

What do you dislike about Speakap?

Video chat requires support by integrating external web conferencing platforms like GTM & Zoom.

5. Confusion
Users experience confusion due to message overlap and find it hard to keep up with updates.
See 1 mentions

See Related User Reviews

Hilde G.
HG

Hilde G.

Mid-Market (51-1000 emp.)

4.5/5

"Ideal for our intern communication"

What do you dislike about Speakap?

Messages sometimes come too close together, and employees occasionally lose track. It would be nice if updates could also be scheduled in the future.

6. Connectivity Issues
Users experience connectivity issues that hinder instant messaging and collaboration with colleagues effectively.
See 1 mentions

See Related User Reviews

BK

Bhawesh K.

Enterprise (> 1000 emp.)

5.0/5

"Frontline Connect"

What do you dislike about Speakap?

It's Internet necessary for instant messaging.

7. Limited Options
Users find limited options in polls and surveys, suggesting improvements for better engagement and usability.
See 1 mentions

See Related User Reviews

KL

Kathrin L.

Enterprise (> 1000 emp.)

5.0/5

"Closing the gap between frontline and office workers"

What do you dislike about Speakap?

There's not much we didn't like about our Speakap network. One suggestion would be to extend the limited number of characters in the surveys and to ma

8. Poor Search Functionality
Users face challenges with the poor search functionality in Speakap, making it hard to find specific updates.
See 1 mentions

See Related User Reviews

KL

Kathrin L.

Enterprise (> 1000 emp.)

5.0/5

"Closing the gap between frontline and office workers"

What do you dislike about Speakap?

There's not much we didn't like about our Speakap network. One suggestion would be to extend the limited number of characters in the surveys and to ma

Speakap Reviews (67)

Reviews

Speakap Reviews (67)

4.5
67 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
HV
HR Advisor
Mid-Market (51-1000 emp.)
"Best way to involve your employees!"
What do you like best about Speakap?

Perfect platform to share information and to keep your empolyees up to date! One general platform for all the HR information and company matters. Create thousand of projectgroups and interact easily with each other. Review collected by and hosted on G2.com.

What do you dislike about Speakap?

It is a new way to inform your employees, which was hard to introduce in our company in the beginning. Review collected by and hosted on G2.com.

Anne Z.
AZ
Bedrijfsvoering en Administratie
Small-Business (50 or fewer emp.)
"Great app for fast internal communication"
What do you like best about Speakap?

Looks great, works intuitive, and is a lot of fun. Sharing information is very ease, I love that there are so many options to minimize unwanted notifications. Review collected by and hosted on G2.com.

What do you dislike about Speakap?

I would like to be able to connect different apps more easily. Review collected by and hosted on G2.com.

Marie B.
MB
President, Owner
Restaurants
Small-Business (50 or fewer emp.)
"Invaluable team communication resource for anything imaginable!"
What do you like best about Speakap?

It's challenging picking only one feature I like best because there are so many but one of my major problems was making sure each member of my staff is promptly and thoroughly informed on issues that surface and keeping track of who has been informed or not. With the News feature, I can post a tailored message to the team who then gets a push notification alert and it allows me to keep track and see who has read the message. Review collected by and hosted on G2.com.

What do you dislike about Speakap?

There is not much to dislike, but would like to mention enhancements that could be added to make this more fun interactively and helpful as a tool. Adding more variety of response reactions to timeline posts and comments would be appreciated and as a administrator of content, it would really help to know who has read a general message and opened file uploads. Review collected by and hosted on G2.com.

Jacob Sky L.
JL
Founder & COO
Mid-Market (51-1000 emp.)
"A total game changer for your organization"
What do you like best about Speakap?

Speakap is extraordinarily powerful. From messaging and news items to private groups and events, every organization would be well-served by having their team on Speakap. Tools like Slack, WhatsApp and others pale in comparison with regards to functionality and the sheer depth of Speakap's capabilities. Furthermore, Speakap is run by an impressive team that works tirelessly to improve the platform every single day. I am constantly impressed by the new features that are rolled out each week. Review collected by and hosted on G2.com.

What do you dislike about Speakap?

UI/UX can differ slightly across platforms (web, iOS, and Android). It is beyond impressive in the first place that Speakap is able to support (and improve upon) these three technologies, however if an employee comes to us with a question about the platform, it does require an extra step to determine which platform they are using before we can effectively answer their question.

Not a big deal, really. Just something to think about. Review collected by and hosted on G2.com.

Inga H.
IH
Personal Assistant to Managing Director
Hospitality
Mid-Market (51-1000 emp.)
"Use of Speakap makes internal branding & communication easier"
What do you like best about Speakap?

The tool is clear, easy to use & fits all ages. Easy to manage as administrator. It is possible to built large & complex organization structures into the system, and manual labor to feed the system can be decreased to the minimum. Speakap was adapted by our organization within a few days, and all users are satisfied. Review collected by and hosted on G2.com.

What do you dislike about Speakap?

Complex structures can be build easy, however there are some hick ups when staff is transferred from one property to the other property. Assistance of support is needed for this kind of issues. Review collected by and hosted on G2.com.

Olivier P.
OP
Head of Workshop Networks Europe
Automotive
Enterprise (> 1000 emp.)
"Smart communication, also for franchising networks"
What do you like best about Speakap?

Smart solution, smart people.

Very ustomer oriented team: they call their account "Customer Success Managers". It is not just marketing, it is really what they are!

The solution is extremely simple to implement, flexible in its setup, easy to understand (just learn by using). In our Case, we coud create a 3-level hierarchy in the groups with a "russian dolls" approach to answer the needs of our customers. Review collected by and hosted on G2.com.

What do you dislike about Speakap?

We still need to fine tune our moderator policy, but that's mostly on the business side: an ativity to organize in the project implementation. Some further features could be developped (notification differentiation for App vs. Mail). Review collected by and hosted on G2.com.

HB
Owner
Mid-Market (51-1000 emp.)
"Great online communication platform"
What do you like best about Speakap?

Easy implementation: recognizable interface

Speakap has a very professional team to help throughout the whole proces

The plaform works fast

App works very good: intuitive and easy Review collected by and hosted on G2.com.

What do you dislike about Speakap?

The only thing I dislike is that I can't choose to switch 'off' a feature when you wouldn't want to use it (for example the events). Review collected by and hosted on G2.com.

MN
CEO
Mid-Market (51-1000 emp.)
"Great company, great communication platform"
What do you like best about Speakap?

Our employees love Speakap. No need for an intranet because Speakap combines all advantages of a traditional intranet and social media. The look-and-feel is completely adjusted to our style and feels as familiar as possible. Speakap is easy to use for everybody, it's usability is very intuitive. Review collected by and hosted on G2.com.

What do you dislike about Speakap?

There are no dislikes to mention. In the future, perhaps the system could replace our HR-system and it might be able to communicate with oud planning software. Review collected by and hosted on G2.com.

EC
Production Manager
Small-Business (50 or fewer emp.)
"Great app to help keep your staff on the same page!"
What do you like best about Speakap?

I like that it's easy to use. Very similar to the facebook app which makes the learning curve effortless. Review collected by and hosted on G2.com.

What do you dislike about Speakap?

I would like a little side tab that can be added to any post.

I would like this added so I can assign each store a color. That way if I need to search for a post for a specific store I can just look out for the colored tab for that store instead of taking the time to scroll through each post carefully.

Time is money! Review collected by and hosted on G2.com.

Verified User in Retail
AR
Enterprise (> 1000 emp.)
"Great value for price!"
What do you like best about Speakap?

Wide range of features (ie timeline, news, events, private messaging, scheduling integration) that puts everything in one place.

Before the usage of Speakap we struggled to reach out to all staff members, however since the usage of Speakap we manage to easily stay in touch with our employees worldwide.

We notice that our frontline staff is able to provide better Customer Experience since they are better informed about the latest product news! Review collected by and hosted on G2.com.

What do you dislike about Speakap?

The employee adoption rate wasn't as high as expected in the beginning. It took over a month for full employee adoption. Review collected by and hosted on G2.com.