The G2 on Speakap

Speakap Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Speakap to be easy to use, facilitating efficient communication among all employees effortlessly. (10 mentions)

Users value the easy communication features of Speakap, enabling efficient information sharing with all employees. (8 mentions)

Users appreciate the ease of communication with Speakap, keeping all employees connected and engaged seamlessly. (6 mentions)

Users appreciate the quick response of the customer support, enhancing communication and engagement within their teams. (4 mentions)

Users value the enhanced engagement provided by Speakap, fostering better communication and connectivity across teams. (4 mentions)

Users appreciate the seamless connectivity of Speakap, enabling effective communication with deskless teams and departments. (3 mentions)

Users value the efficient employee communication features of Speakap, enhancing connectivity and information sharing across departments. (3 mentions)

Users find missing features in Speakap, such as better polling options and an improved search function. (4 mentions)

Users note a lack of features in Speakap, desiring enhancements in polls, surveys, and the journey module. (3 mentions)

Users face messaging issues due to dependency on the Internet and difficulty tracking messages effectively. (2 mentions)

Users find video chat integration issues, needing third-party platforms for effective communication on Speakap. (1 mentions)

Users experience confusion due to message overlap and find it hard to keep up with updates. (1 mentions)

Users experience connectivity issues that hinder instant messaging and collaboration with colleagues effectively. (1 mentions)

Users find limited options in polls and surveys, suggesting improvements for better engagement and usability. (1 mentions)

Users face challenges with the poor search functionality in Speakap, making it hard to find specific updates. (1 mentions)

Top Pros or Advantages of Speakap

1. Ease of Use

Users find Speakap to be easy to use, facilitating efficient communication among all employees effortlessly.

See 10 mentions

See Related User Reviews

Tushar C.

Enterprise (> 1000 emp.)

5.0/5

"Connect Ease"

What do you like about Speakap?

It helps companies talk to all their employees, even those who aren't at a desk. It's quick and keeps everyone in the loop. It gives you mobile and de

Helen S.

Enterprise (> 1000 emp.)

5.0/5

"The Best Communication Product"

What do you like about Speakap?

Its created a modern easy to use and most of all engaging way for ALL our colleague to keep in touch. Its doesn't require everyone to have company ema

2. Communication

Users value the easy communication features of Speakap, enabling efficient information sharing with all employees.

See 8 mentions

See Related User Reviews

Tushar C.

Enterprise (> 1000 emp.)

5.0/5

"Connect Ease"

What do you like about Speakap?

It helps companies talk to all their employees, even those who aren't at a desk. It's quick and keeps everyone in the loop. It gives you mobile and de

Helen S.

Enterprise (> 1000 emp.)

5.0/5

"The Best Communication Product"

What do you like about Speakap?

Its created a modern easy to use and most of all engaging way for ALL our colleague to keep in touch. Its doesn't require everyone to have company ema

3. Helpful

Users appreciate the ease of communication with Speakap, keeping all employees connected and engaged seamlessly.

See 6 mentions

See Related User Reviews

Helen S.

Enterprise (> 1000 emp.)

5.0/5

"The Best Communication Product"

What do you like about Speakap?

Its created a modern easy to use and most of all engaging way for ALL our colleague to keep in touch. Its doesn't require everyone to have company ema

Bhawesh K.

Enterprise (> 1000 emp.)

5.0/5

"Frontline Connect"

What do you like about Speakap?

It makes it easy for companies to talk to all their workers, including those who don't have desks. It keeps everyone in the loop and connected. It h

4. Customer Support

Users appreciate the quick response of the customer support, enhancing communication and engagement within their teams.

See 4 mentions

See Related User Reviews

Simone M.

5.0/5

"Exceptional Engagement and Support with Speakap"

What do you like about Speakap?

I am thrilled with Speakap's accessible application, which has significantly increased our daily and monthly active user engagement, exceeding our exp

Bhawesh K.

Enterprise (> 1000 emp.)

5.0/5

"Frontline Connect"

What do you like about Speakap?

It makes it easy for companies to talk to all their workers, including those who don't have desks. It keeps everyone in the loop and connected. It h

5. Engagement

Users value the enhanced engagement provided by Speakap, fostering better communication and connectivity across teams.

See 4 mentions

See Related User Reviews

Helen S.

Enterprise (> 1000 emp.)

5.0/5

"The Best Communication Product"

What do you like about Speakap?

Its created a modern easy to use and most of all engaging way for ALL our colleague to keep in touch. Its doesn't require everyone to have company ema

Simone M.

5.0/5

"Exceptional Engagement and Support with Speakap"

What do you like about Speakap?

I am thrilled with Speakap's accessible application, which has significantly increased our daily and monthly active user engagement, exceeding our exp

6. Connectivity

Users appreciate the seamless connectivity of Speakap, enabling effective communication with deskless teams and departments.

See 3 mentions

See Related User Reviews

Tushar C.

Enterprise (> 1000 emp.)

5.0/5

"Connect Ease"

What do you like about Speakap?

It helps companies talk to all their employees, even those who aren't at a desk. It's quick and keeps everyone in the loop. It gives you mobile and de

Bhawesh K.

Enterprise (> 1000 emp.)

5.0/5

"Frontline Connect"

What do you like about Speakap?

It makes it easy for companies to talk to all their workers, including those who don't have desks. It keeps everyone in the loop and connected. It h

7. Employee Communication

Users value the efficient employee communication features of Speakap, enhancing connectivity and information sharing across departments.

See 3 mentions

See Related User Reviews

Tushar C.

Enterprise (> 1000 emp.)

5.0/5

"Connect Ease"

What do you like about Speakap?

It helps companies talk to all their employees, even those who aren't at a desk. It's quick and keeps everyone in the loop. It gives you mobile and de

Bhawesh K.

Enterprise (> 1000 emp.)

5.0/5

"Frontline Connect"

What do you like about Speakap?

It makes it easy for companies to talk to all their workers, including those who don't have desks. It keeps everyone in the loop and connected. It h

Top Cons or Disadvantages of Speakap

1. Missing Features

Users find missing features in Speakap, such as better polling options and an improved search function.

See 4 mentions

See Related User Reviews

Nele S.

Mid-Market (51-1000 emp.)

5.0/5

"Great way to connect!"

What do you dislike about Speakap?

There are still some things that should be added to Speakap. The use of polls that aren't anonymous, a way to send a message when it's someones birthd

Hrushikesh K.

Enterprise (> 1000 emp.)

4.5/5

"My Thoughts on Speakap Usage"

What do you dislike about Speakap?

Video chat requires support by integrating external web conferencing platforms like GTM & Zoom.

2. Lack of Features

Users note a lack of features in Speakap, desiring enhancements in polls, surveys, and the journey module.

See 3 mentions

See Related User Reviews

Nele S.

Mid-Market (51-1000 emp.)

5.0/5

"Great way to connect!"

What do you dislike about Speakap?

There are still some things that should be added to Speakap. The use of polls that aren't anonymous, a way to send a message when it's someones birthd

Kathrin L.

Enterprise (> 1000 emp.)

5.0/5

"Closing the gap between frontline and office workers"

What do you dislike about Speakap?

There's not much we didn't like about our Speakap network. One suggestion would be to extend the limited number of characters in the surveys and to ma

3. Messaging Issues

Users face messaging issues due to dependency on the Internet and difficulty tracking messages effectively.

See 2 mentions

See Related User Reviews

Hilde G.

Mid-Market (51-1000 emp.)

4.5/5

"Ideal for our intern communication"

What do you dislike about Speakap?

Messages sometimes come too close together, and employees occasionally lose track. It would be nice if updates could also be scheduled in the future.

Bhawesh K.

Enterprise (> 1000 emp.)

5.0/5

"Frontline Connect"

What do you dislike about Speakap?

It's Internet necessary for instant messaging.

4. Chat Functionality Issues

Users find video chat integration issues, needing third-party platforms for effective communication on Speakap.

See 1 mentions

See Related User Reviews

Hrushikesh K.

Enterprise (> 1000 emp.)

4.5/5

"My Thoughts on Speakap Usage"

What do you dislike about Speakap?

Video chat requires support by integrating external web conferencing platforms like GTM & Zoom.

5. Confusion

Users experience confusion due to message overlap and find it hard to keep up with updates.

See 1 mentions

See Related User Reviews

Hilde G.

Mid-Market (51-1000 emp.)

4.5/5

"Ideal for our intern communication"

What do you dislike about Speakap?

Messages sometimes come too close together, and employees occasionally lose track. It would be nice if updates could also be scheduled in the future.

6. Connectivity Issues

Users experience connectivity issues that hinder instant messaging and collaboration with colleagues effectively.

See 1 mentions

See Related User Reviews

Bhawesh K.

Enterprise (> 1000 emp.)

5.0/5

"Frontline Connect"

What do you dislike about Speakap?

It's Internet necessary for instant messaging.

7. Limited Options

Users find limited options in polls and surveys, suggesting improvements for better engagement and usability.

See 1 mentions

See Related User Reviews

Kathrin L.

Enterprise (> 1000 emp.)

5.0/5

"Closing the gap between frontline and office workers"

What do you dislike about Speakap?

There's not much we didn't like about our Speakap network. One suggestion would be to extend the limited number of characters in the surveys and to ma

8. Poor Search Functionality

Users face challenges with the poor search functionality in Speakap, making it hard to find specific updates.

See 1 mentions

See Related User Reviews

Kathrin L.

Enterprise (> 1000 emp.)

5.0/5

"Closing the gap between frontline and office workers"

What do you dislike about Speakap?

There's not much we didn't like about our Speakap network. One suggestion would be to extend the limited number of characters in the surveys and to ma

Top-Rated Alternatives

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Vienne v.

Mid-Market (51-1000 emp.)

11/7/2023

"Simple, but good"

4.5/5

What do you like best about Speakap?

It is very simply designed, allowing you to easily navigate through the app. This made it very accessible for our employees to get started. If you do encounter any issues, you have a contact person who is always ready to assist you. Review collected by and hosted on G2.com.

What do you dislike about Speakap?

Ultimately, we are now switching to another organization because we still miss some more extensive options and Speakap does not currently support this. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion

Mid-Market (51-1000 emp.)

10/31/2023

"Happy to connect collegues on all different location in the Netherlands!"

4.5/5

What do you like best about Speakap?

Through Speakap we can reach all our collegues easily. We share in our Monday Updates the focus points for that week and special offers. Everyone is directly up to date. Review collected by and hosted on G2.com.

What do you dislike about Speakap?

The maximum of pictures you can share in speakap. Review collected by and hosted on G2.com.

Bram G.

Project Manager

Retail

Enterprise (> 1000 emp.)

4/24/2023

"Easy and efficient user interface, happy to think along with you"

4.5/5

What do you like best about Speakap?

Intuitive and user-friendly interface, making it easy to navigate and find the desired information. Additionally, it is nice that Speakap offers excellent customer service and that questions and issues are responded to quickly. Review collected by and hosted on G2.com.

What do you dislike about Speakap?

The iOS version works great and offers a seamless user experience with quick access to all the app's features.

Unfortunately, we have encountered some bugs and inconsistencies in the Android version of Speakap. Review collected by and hosted on G2.com.

What problems is Speakap solving and how is that benefiting you?

The main problem that Speakap solves is how to provide the right groups within an organization with information that is relevant to them. Through the platform, messages and information can be easily shared with specific groups and team members, improving communication and collaboration within our organization. This leads to better information exchange and increased productivity and efficiency. Review collected by and hosted on G2.com.

Garrett V.

Marketing Director

Mid-Market (51-1000 emp.)

12/8/2022

"The simplest way to connect our employees"

5/5

What do you like best about Speakap?

Speakap makes it quick and simple to reach a vast number of employees who otherwise would be disengaged or entirely out of the loop. Before Speakap we tried to engage our team through email, but we were missing more than half of the workforce who did not have a company email. Our business is also transient, so to differentiate ourselves from our competitors we use Speakap to break down the wall between management and employee. The transparency is unparalleled with the app, and we have seen an increase in culture, inclusivity and retention from our workforce. Review collected by and hosted on G2.com.

What do you dislike about Speakap?

Speakap is continually evolving and they have new innovations releasing all the time. We are only scratching the surface of what we can do with this app, so it is difficult to say that it has any downsides. Review collected by and hosted on G2.com.

What problems is Speakap solving and how is that benefiting you?

It first tackles the problem of communication between headquarters and the field. Due to the nature of the work, construction companies often create strife between office and field as though they do not exist on the same level. Using Speakap we continue to destroy this notion and prove that the best teams work together at every turn, and that's what makes us successful. Our upper management and even our owners can chime in directly to our field team using this app, and those small moments make a huge difference when it comes to company pride, employee retention and overall employee success. Review collected by and hosted on G2.com.

Daniel K.

HR-medewerker - Internal Branding

Enterprise (> 1000 emp.)

4/18/2023

"Great employee app with opportunities for good branding"

4/5

What do you like best about Speakap?

It is nice that we can communicate with all employees in the organization in an accessible way. By means of groups/teams, we can push the information to the right employees and it won't be an overload for the other employees. Review collected by and hosted on G2.com.

What do you dislike about Speakap?

We sometimes miss a page where we can neatly compile various information like a kind of library or video library. The pages function is present but limited. Review collected by and hosted on G2.com.

Verified User in Chemicals

Enterprise (> 1000 emp.)

8/25/2023

"Great experience with Speakap"

4.5/5

What do you like best about Speakap?

Speakap helps us communicate with our colleagues at our stations in an easy way. This way our colleagues are up te date on latest developments within Shell. Review collected by and hosted on G2.com.

What do you dislike about Speakap?

There is not much to dislike about Speakap. The only concern is the commitment of colleagues using Speakap on a daily basis. Review collected by and hosted on G2.com.

Trey B.

Assistant manager

Enterprise (> 1000 emp.)

4/21/2023

"Efficient and easy User Interface"

4.5/5

What do you like best about Speakap?

I really enjoyed trying out Speakap for the ease of set up and use. The designer did a great job at creating a user-friendly and easy to grasp user interface. I used it for a meeting with my company Chuze fitness and might use again Review collected by and hosted on G2.com.

What do you dislike about Speakap?

Although easy to use and setup, I did have some issues with connecting with my colleagues, Not sure if it was a network issue, or something wrong with our accounts, but I couldn't find my coworkers at first. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

8/16/2023

"A lot of innovation and very customer-friendly"

3.5/5

What do you like best about Speakap?

The customer contact is very good. They are very helpful and respond quickly. It is a handy tool for internal communication. Review collected by and hosted on G2.com.

What do you dislike about Speakap?

The setup of the system does not always work well for our employees. Review collected by and hosted on G2.com.

Anoek v.

HR IT Specialist

Enterprise (> 1000 emp.)

1/24/2023

"Fantastic system for internal communication"

4/5

What do you like best about Speakap?

Speakap is very uncluttered. It has a clear structure and daily management is also easy.

It is easy to add systems through the speapap market

The support department helps with all problems and making mapping changes. Single Sign On solution offers no problems. Review collected by and hosted on G2.com.

What do you dislike about Speakap?

We sometimes run into problems with posting news items and sometimes the system could be a little more flexible in options for pre and onboarding.The organization has a branded app - therefore it is not freely available in the app store. Unfortunately, this does cause problems downloading Speakap especially with a new device. This may lie more with Apple than SpeakAp. Review collected by and hosted on G2.com.

Kunal S.

Mid-Market (51-1000 emp.)

2/10/2023

"Speakap Review"

5/5

What do you like best about Speakap?

With Speakap, you may quickly and easily contact a large number of employees who might otherwise be unresponsive or completely unaware of your efforts. Speakap is really clean-looking. It has a straightforward structure, and daily administration is simple. The support division offers assistance with all issues and adjustments to the mapping. The single sign-on solution presents no issues. Review collected by and hosted on G2.com.

What do you dislike about Speakap?

There is not much to dislike! The integrations can occasionally run into problems, but that really really depends on how your organization is set up. Review collected by and hosted on G2.com.

What problems is Speakap solving and how is that benefiting you?

We are investigating possibilities for getting the app added to the public section of the App store. Additionally, they are developing onboarding tools. Although it is good that opportunities will exist and creating an environment for onboarding that allows users to readily access training and information. Review collected by and hosted on G2.com.