What do you like best about Spark Hire?
The price is good, especially for a product designed for smaller companies.
The support is fast - both during the initial setup and later on, when questions or bugs come up along the way. Review collected by and hosted on G2.com.
What do you dislike about Spark Hire?
I tried the AI screening feature once, and unfortunately it didn’t work as well as I had hoped. There wasn’t a strong correlation between its screening and our manual screening.
The user interface has improved significantly following the recent update, and the customization is convenient. One thing I’m still missing is that the list of stages is not organized according to the actual process flow. For example, “CV Screen” might appear at the top of the list, while “Phone Interview” appears fourth. It feels like there is no clear stage order.
In addition, after candidates are rejected, they don’t appear in the list according to the order in which they were rejected. They seem to be sorted by a different logic - maybe by application date. This makes it difficult to track candidates I just rejected, especially if I want to quickly go back and edit something in their profile.
Regarding the interview scheduling link - the link is only open one week ahead, and it doesn’t update dynamically as time passes. For example, if I send the link on Sunday, it only shows availability for the upcoming week. If the candidate misses the email and opens it on Tuesday, it still only shows availability until Saturday. Because of this, I often find myself sending candidates a scheduling link directly from my Gmail calendar, since the system link doesn’t show enough future availability and isn’t dynamic.
Templates: we use the self-scheduling interview template quite often, but there is no differentiation between templates based on the stage in the process. This means we can’t add specific context about the stage or the expected length of the interview the candidate is about to schedule.
For candidates who applied to multiple roles, the duplication is clearly visible, which is helpful. However, once I merge the profiles, I don’t have a good visual indication that the candidate previously applied to a certain role and was rejected. Review collected by and hosted on G2.com.